A-I-S: AN OVERVIEW MODUL 1 – SISTEM INFORMASI AKUNTANSI – DOSEN: TRI RAMARAYA KOROY, S.E., M.SI., AK. PH.D., CPA INTRODUCTION Questions to be addressed in this module: What is the meaning of system, data, and information? What is an accounting information system (AIS)? Why is the AIS an important topic to study? What is the role of the AIS in the value chain? How does the AIS provide information for decision making? What are the basic strategies and strategic positions an organization can pursue? SYSTEMS, DATA, AND INFORMATION A system is: A set of interrelated components That interact To achieve a goal Most systems are composed of smaller subsystems . . . . . . And vice versa! SYSTEMS, DATA, AND INFORMATION Every organization has goals. The susbsystems should be designed to maximize achievement of the organization’s goals Even to the detriment of the subsystem itself Goal conflict occurs when the activity of a subsystem is not consistent with another subsystem or with the larger system. Goal congruence occurs when the subsystem’s goals are in line with the organization’s goals. The larger and more complicated a system, the more difficult it is to achieve goal congruence. EXAMPLE: The production department (a subsystem) of a company might have to forego its goal of staying within its budget in order to meet the organization’s goal of delivering product on time. Organization’s goals Subsystem’s goals SYSTEMS, DATA, AND INFORMATION The systems concept encourages integration (i.e., minimizing the duplication of recording, storing, reporting and processing). Data are facts that are collected, recorded, stored, and processed by an information system. Organizations collect data about: Events that occur Resources that are affected by those events Agents who participate in the events Information is different from data. Information is data that have been organized and processed to provide meaning to a user. Usually, more information and better information translates into better decisions. SYSTEMS, DATA, AND INFORMATION However, when you get more information than you can effectively assimilate, you suffer from information overload. Example: Final exams week! Costs and benefits of information are often difficult to quantify, but you need to try when you’re making decisions about whether to provide information. Benefits of information - Cost of producing information Value of information When you’ve reached the overload point, the quality of decisions declines while the costs of producing the information increases. Costs may include time and resources spent: • Collecting data • Processing data • Storing data • Distributing information to users Benefits of information may include: • Reduction of uncertainty • Improved decisions • Improved ability to plan and schedule activities CHARACTERISTICS THAT MAKE INFORMATION USEFUL Relevance • It reduces uncertainty by helping you predict what will happen or confirm what already has happened. Reliability • It’s dependable, i.e., free from error or bias and faithfully portrays events and activities. Completeness Timeliness Understandability Verifiability Accessibility • It doesn’t leave out anything that’s important. • You get it in time to make your decision. • It’s presented in a manner you can comprehend and use. • A consensus notion—the nature of the information is such that different people would tend to produce the same result. • You can get to it when you need it and in a format you can use. INFORMATION IS PROVIDED TO BOTH: External Users • MANDATORY INFORMATION—Required by a governmental entity, such as Form 10-K’s required by the SEC; or • ESSENTIAL INFORMATION—Required to conduct business with external parties, such as purchase orders. • In providing this information the focus should be on: • Minimizing costs • Meeting regulatory requirements • Meeting minimum standards of reliability and usefulness Internal Users • Internal users primarily use discretionary information. • The primary focus in producing this information is ensuring that benefits exceed costs, i.e., the information has positive value. WHAT IS AN AIS? An AIS is an unified structure that employs physical resources and components to transform economic data into accounting information for external and internal users. It can: Use advanced technology; or Be a simple paper-and-pencil system; or Be something in between. Technology is simply a tool to create, maintain, or improve a system. The functions of an AIS are to: Collect and store data about events, resources, and agents. Transform that data into information that management can use to make decisions about events, resources, and agents. Provide adequate controls to ensure that the entity’s resources (including data) are: Available when needed Accurate and reliable WHY STUDY ACCOUNTING INFORMATION SYSTEMS? Accounting is an information-providing activity, so accountants need to understand: Other accounting courses focus on how the information is provided and used. How the system that provides that information is designed, implemented and used. How the data is collected and transformed How financial information is reported How information is used to make decisions An AIS course places greater emphasis on: How the availability, reliability, and accuracy of the data is ensured AIS courses are not number-crunching courses WHY STUDY ACCOUNTING INFORMATION SYSTEMS? The skills are critical to career success. Auditors Tax accountants In private industry and not-for-profits Management consulting • need to evaluate the accuracy and reliability of information produced by the AIS. • must understand the client’s AIS adequately to be confident that it is providing complete and accurate information for tax planning and compliance work. • systems work is considered the most important activity performed by accountants. • the design, selection, and implementation of accounting systems is a rapid growth area. WHY STUDY ACCOUNTING INFORMATION SYSTEMS? The AIS course complements other AIS topics impact corporate strategy and culture. systems courses. Other systems courses focus on design and implementation of information systems, databases, expert systems, and telecommunications. In today’s highly competitive global marketplace companies must not only be flexible and adaptive, but also responsive to social, political and economic change. One consequence of this is that corporate accounting information systems as an essential part of a company’s arsenal of competitive technologies have become increasingly complex – a complexity directly related to notions of security, control and risk reduction. AIS courses focus on accountability and control. WHY STUDY ACCOUNTING INFORMATION SYSTEMS? Occupational Culture AIS design is affected by information technology, the organization’s strategy, and the organization’s culture. Strategy AIS Information Technology WHY STUDY ACCOUNTING INFORMATION SYSTEMS? Occupational Culture Information technology affects the company’s choice of business strategy. To perform cost-benefit analyses on IT changes, you need to understand business strategy. Strategy AIS Information Technology WHY STUDY ACCOUNTING INFORMATION SYSTEMS? Occupational Culture While culture affects the design of the AIS, it’s also true that the AIS affects culture by altering the dispersion and availability of information. Strategy AIS Information Technology ROLE OF THE AIS IN THE VALUE CHAIN The objective of most organizations is to provide value to their customers. What does it mean to deliver value? While “adding value” is a commonly used buzzword, in its genuine sense, it means making the value of the finished component greater than the sum of its parts. It may mean: Making it faster Making it more reliable Providing better service or advice Providing something in limited supply (like O- negative blood or rare gems) Providing enhanced features Customizing it ROLE OF THE AIS IN THE VALUE CHAIN Value is provided by performing a series of activities referred to as the value chain. These include: Primary activities Support activities These activities are sometimes referred to as “line” and “staff” activities respectively. ROLE OF THE AIS IN THE VALUE CHAIN Primary activities include: Inbound Logistics • Receiving, storing, and distributing the materials that are inputs to the organization’s product or service. Operations • Transforming those inputs into products or services. Outbound Logistics Marketing and Sales • Distributing products or services to customers. • Helping customers to buy the organization’s products or services. Service • Post-sale support provided to customers such as repair and maintenance function. ROLE OF THE AIS IN THE VALUE CHAIN Support activities include: Firm Infrastructure Human Resources Technology Development Procurement /Purchasing • Accountants, lawyers, and administration. Includes the company’s accounting information system. • Involves recruiting and hiring new employees, training employees, paying employees, and handling employee benefits. • Activities to improve the products or services (e.g., R&D, website development). • Buying the resources (e.g., materials, inventory, fixed assets) needed to carry out the entity’s primary activities. ROLE OF THE AIS IN THE VALUE CHAIN Information technology can significantly impact the efficiency and effectiveness with which the preceding activities are carried out. An organization’s value chain can be connected with the value chains of its customers, suppliers, and distributors. ROLE OF THE AIS IN THE VALUE CHAIN Smith Supply Co. Inbound Logistics Operations Outbound Logistics Marketing & Sales Service For example, the inbound logistics of Pharmaceuticals, Inc., links to the outbound logistics of its suppliers. Pharmaceuticals, Inc. Inbound Logistics Operations Outbound Logistics Marketing & Sales Service Customer Pharmacy Inbound Logistics Operations Outbound Logistics Marketing & Sales Service ROLE OF THE AIS IN THE VALUE CHAIN Smith Supply Co. Inbound Logistics Operations Outbound Logistics Marketing & Sales Service The linking of these separate value chains creates a larger system known as a supply chain. Pharmaceuticals, Inc. Inbound Logistics Operations Outbound Logistics Marketing & Sales Service Customer Pharmacy Inbound Logistics Operations Outbound Logistics Marketing & Sales Service ROLE OF THE AIS IN THE VALUE CHAIN Smith Supply Co. Inbound Logistics Operations Outbound Logistics Marketing & Sales Service Information technology can facilitate synergistic linkages that improve the performance of each company’s value chain. The linking of these separate value chains creates a larger system known as a supply chain. Pharmaceuticals, Inc. Inbound Logistics Operations Outbound Logistics Marketing & Sales Service Customer Pharmacy Inbound Logistics Operations Outbound Logistics Marketing & Sales Service ROLE OF THE AIS IN THE VALUE CHAIN There is variation in the degree of structure used to make decisions: Structured Decisions Semi structured Decisions Unstructured Decisions • Repetitive and routine • Can be delegated to lower-level employees • EXAMPLE: Deciding whether to write an auto insurance policy for a customer with a clean driving history. • Incomplete rules • Require subjective assessments • EXAMPLE: Deciding whether to sell auto insurance to a customer with a tainted driving history. • Non-recurring and nonroutine • Require a great deal of subjective assessment • EXAMPLE: Deciding whether to begin selling a new type of insurance policy. ROLE OF THE AIS IN THE VALUE CHAIN There is also variation in the scope of a decision’s effect: Occupational control decisions • Relate to performance of specific tasks • Often of a day-to-day nature • EXAMPLE: Deciding whether to order inventory Management control decisions • Relate to utilizing resources to accomplish organizational objectives • EXAMPLE: Budgeting Strategic planning decisions • The “what do we want to be when we grow up” types of questions • Involves establishing • Organizational objectives • Policies to achieve those objectives • EXAMPLE: Deciding whether to diversify the company into other product lines ROLE OF THE AIS IN THE VALUE CHAIN In general, the higher a manager is in the organization, the more likely he/she is to be engaging in: Less structured decisions Broader scope (i.e., strategic Top Management: • Unstructured decisions • Strategic planning decisions Middle Management • Semi-structured decisions • Management control decisions planning) decisions Operational Management • Structured decisions • Occupational control decisions THE AIS AND CORPORATE STRATEGY Corporations have: Unlimited opportunities to invest in technology Limited resources to invest in technology Consequently, they must identify the improvements likely to yield the highest return. This decision requires an understanding of the entity’s overall business strategy. Michael Porter suggests that there are two basic business strategies companies can follow: Product-differentiation strategy Low-cost strategy THE AIS AND CORPORATE STRATEGY A product differentiation strategy • involves setting your product apart from those of your competitors, i.e., building a “better” mousetrap by offering one that’s faster, has enhanced features, etc. A low-cost strategy • involves offering a cheaper mousetrap than your competitors. The low cost is made possible by operating more efficiently. Sometimes a company can do both, but they normally have to choose. THE AIS AND CORPORATE STRATEGY • Porter also argues that companies must choose a strategic position among three choices: Variety-based strategic position Needs-based strategic position Access-based strategic position • Offer a subset of the industry’s products or services. • EXAMPLE: An insurance company that only offers life insurance as opposed to life, health, property-casualty, etc. • Serve most or all of the needs of a particular group of customers in a target market. • EXAMPLE: The original Farm Bureau-based insurance companies provided a portfolio of insurance and financial services tailored to the specific needs of farmers. • Serve a subset of customers who differ from others in terms of factors such as geographic location or size.. • EXAMPLE: Satellite Internet services are intended primarily for customers in rural areas who cannot get DSL or cable services. These strategic positions are not mutually exclusive and can overlap. THE AIS AND CORPORATE STRATEGY Choosing a strategic position is important because it helps a company focus its efforts as opposed to trying to be everything to everybody. EXAMPLE: A radio station that tries to play all types of music will probably fail. It’s critical to design the organization’s activities so they reinforce one another in achieving the selected strategic position. The result is synergy, which is difficult for competitors to imitate. The growth of the Internet has profoundly affected the way value chain activities are performed: Inbound and outbound logistics can be streamlined for products that can be digitized, like books and music. The Internet allows companies to cut costs, which impacts strategy and strategic position. Because the Internet is available to everyone, intense price competition can result. The outcome may be that many companies shift from low-cost to productdifferentiation strategies. The Internet may impede access-based strategic positions. THE AIS AND CORPORATE STRATEGY The AIS should help a company adopt Accounting and information systems and maintain its strategic position. should be closely integrated. Requires that data be collected The AIS should be the primary about each activity. Requires the collection and integration of both financial and nonfinancial data. information system to provide users with information they need to perform their jobs. THE END OF MODULE 1 THANK YOU TRI@STIEI-KAYUTANGIBJM.AC.ID