Development of the self in
society
Conflict
Grade 12 term 1
Conflict
• According to google dictionary
• ‘a serious disagreement or argument, typically
a protracted one.’
• Conflict avoidance
• Conflict confrontation
• Conflict resolution
Conflict avoidance
• The individual avoids or denies that there is
conflict or gives in just to please the other
party
• What are the pros and cons?
Conflict confrontation
• Individual wants to settle it in manner that is
aggressive and defiant.
• Pros and cons?
Conflict resolution
• Individual does not avoid nor get aggressive,
instead uses resolution skills to resolve
conflict in a healthy and mature manner.
The cons of conflict in relationships
• People often put the blame on the other party
only.
• It could make the situation worst .
• Unforgiving words can be said which puts a
strain on the relationship.
• Some listen to respond not to understand.
• Leads to extreme behaviours.
The pros of conflict in relationships
• Individual becomes aware of how the other
feels.
• Opportunity to learn and better ones short
coming.
• Vent frustration in a healthy way.
• Express ones emotions.
• Resolve issues , make the relationship
stronger.
Conflict resolution – how to
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Listen to the other person’s side of the story
see things from their perspective.
Rephrase what the person has said.
Mediate on solutions . Meet halfway.
Implement and evaluate
When faced with conflict
• Be assertive
• Respectful
• Avoid becoming aggressive in the way you
speak and in your body language.
• Avoid accusation
• It is not ‘me versus you’ . It is ‘us versus the
problem’
Taking responsibility for one’s words and action
Do not always blame the other person
- Admitting when one is wrong
- Respecting other people and listening to them
with an open mind,
• - Taking into account the fact that both parties
have rights and responsibilities
• - Thinking before one speaks
• - Taking control of your emotions
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Activity - conflict
• 1. What is conflict? (1)
• 2. List the different ways in which people choose
to approach conflict and explain each one. (3x2)
• 3. Provide 2 advantages of conflict. (2)
• 4. Mention 2 disadvantages of conflict. (2)
• 5. Provide a method on how to resolve conflict in
a healthy way. (5)
• 6. Provide tips on what kind of attitude to adopt
when faced with conflict. (3)