ENTERPRISE ARCHITECTURE BASED ICT SERVICES
STRATEGIC PLAN
NAME OF THE AGENCY
NUEVA VIZCAYA STATE UNIVERSITY
ENTERPRISE ARCHITECT
VERSION
CONTENT
1. EXECUTIVE SUMMARY
2. BACKGROUND
3. STAKEHOLDERS
Stakeholders of the Nueva Vizcaya State University are:
BOR, Students, clients, agencies (government and non-government
agencies), alumni, community
4. GOALS
Primarily, Higher Education Institutions provide education which will
prepare generations for their contribution to society.
Specifically, they have the following goals:




The role of universities as repositories and generators of knowledge;
The obligation to equip graduates so that they can obtain viable
employment;
The obligation to offer rational and timely criticism in areas of public policy
and social and economic life; and,
The presence of universities as large and influential bodies in civil society
and the state.

The longer term role of graduates in creating cohesive and tolerant
communities.
5. FRAMEWORK AND METHOD
6. CURRENT PERFORMANCE BASELINE OF ICT SERVICES ENTERPRISE ARCHITECTURE
6.1.1 Mandated and Budgeted Purpose
Mandated in the GAA FY 2018
6.1.1.1 Agency Outcome (Program)
6.1.1.2 Agency Output (Project and Operation Activities)
MOTIVATION
MANDATE AND FUNCTIONS
The University shall primarily provide advanced instruction and
professional training in agriculture, arts, science, technology, education
and other related fields. It shall also undertake research and extension
services and provide progressive leadership in its areas of
specialization.
The University shall offer graduate, undergraduate and short
term technical courses within its areas of specialization and
according to its capabilities, as the Board of Regents may
deem necessary to carry out its objectives, particularly to meet
the needs of the Province of Nueva Vizcaya and the Region.

Legal basis
Republic Act 9272, “An act establishing the Nueva Vizcaya State
University in the Province of Nueva Vizcaya by integrating the Nueva
Vizcaya State Institute of Technology in the Municipality of Bayombong
and the Nueva Vizcaya State Polytechnic College in the Municipality of
Bambang, both located in the Province of Nueva Vizcaya.”
MAJOR FINAL OUTPUTS
MFO 1:
HIGHER EDUCATION
TOTAL NUMBER OF GRADUATES
% OF TOTAL GRADUATES THAT ARE IN PRIORITY COURSE
AVE PASSING % OF LICENSURE EXAMS BY THE SUC GRADUATES/NATIONAL AVE %
PASSING ACROSS ALL DISCIPLINES COVERED BY SUC
% OF PROGRAMS ACCREDITED AT LEVEL 1; LEVEL 2; LEVEL 3; LEVEL 4
% OF GRADUATES WHO FINISHED ACADEMIC PROGRAM ACCORDING TO THE
PRESCRIBED TIMEFRAME
MFO 2:
ADVANCED EDUCATION SERVICES
TOTAL NUMBER OF GRADUATES
% OF GRADUATES ENGAGED IN EMPLOYMENT WITHIN 6 MONTHS OF GRADUATION
% OF STUDENTS WHO RATE TIMELINESS OF EDUCATION DELIVERY/SUPERVISION AS
GOOD OR BETTER
MFO 3:
RESEARCH SERVICES
NO. OF RESEARCH STUDIES COMPLETED
% OF RESEARCH PROJECTS COMPLETED IN THE LAST 3 YEARS LEVEL 1-2 & LEVEL 3-4
% OF RESEARCH PROJECTS COMPLETED WITHIN THE ORIGINAL PROJECT TIMEFRAME
MFO 4:
TECHINICAL ADVISORY EXTENSION SERVICES
NO. OF PERSONS TRAINED WEIGHTED BY THE LENGTH OF TRAINING
NO. OF PERSONS PROVIDED WITH TECHNICAL ADVICE
% OF TRAINEES WHO RATE THE TRAINING COURSE AS GOOD OR BETTER
% OF CLIENTS WHO RATE THE ADVISORY SERVICES AS GOOD OR BETTER
% OF REQUESTS FOR TRAINING RESPONDED TO WITHIN 3 DAYS OF REQUEST
% OF REQUEST FOR TECHNICAL ADVICE THAT ARE RESPONDED TO WITH 3 DAYS OF
REQUEST
% OF REQUEST FOR TECHNICAL ADVICE THAT RESPONDED TO WITHIN 3 DAYS
% OF PERSONS WHO RECEIVE TRAINING OR ADVISORY SERVICES WHO RATE
TIMELINESS OF SERVICE DELIVERY AS GOOD OR BETTER
%
OF FACULTY AND PERSONNEL ENABLED TO PURSUE STUDIES/TRAINING
GENERAL
ADMINISTRATION
AND SUPPORT
% OF ACTUAL UTILIZATION OF BUDGET INCLUSIVE OF INCOME TO TOTAL OPERATING
BUDGET
% OF FINANCIAL STATEMENTS AND REPORTS/DOCUMENTS SUBMITTED TO COA,
CHED, DBM AND OTHER AGENCIES WITHIN MANDATED TIME
SUPPORT TO
OPERATIONS
% OF STUDENTS AND PERSONNEL WHO RATE NON -ACADEMIC RELATED SERVICES
(E.G. LIBRARY SERVICES, MEDICAL AND DENTAL SERVICES , GUIDANCE SERVICES, ICT
SERVICES , ETC.) AS GOOD OR BETTER
6.1.1.3 Agency Goals (Vision and Function)
VISION STATEMENT
NVSU: as a Premier University that nourishes a culture of excellence
and peace.
MISSION STATEMENT
To develop fully the potentials of the University’s clientele
through high quality and relevant instruction, research, extension programs
and entrepreneurship for an empowered, productive and morally upright
citizenry
6.2 Service Portfolio
6.2.1 Products and Service related to Customer Relationship (CRM) –front end services
that directly deliver and support the customer and users results
Outcome
Service Area
Name of Product and Services
Enrollment
CRM
Registrar’s Office
Management of ERP
(Records Division)
Records
Maintenance and disposal of records
Acquisition of
ERP
(Procurement Division)
supplies,
Supplies, materials and equipment are
materials and
procured
equipment
Monitoring of
ERP
(Supply Division)
incoming and
outgoing
supplies ,
materials and
equipment
EPM
Planning, QMS, Audit, Legal, Research
6.2.2 Products and Services related to Resource Enablers (ERP) – Back-End support to
provide resources to service delivery and support objectives, namely General
Administration, Operation, Finance, HR, Procurement, Asset, Property, Supply
Technology, Logistic etc.
6.2.3 Products and Services related to Performance Control (EPM) – Back-End support to
provide control and compliance to agreed service components target, level,
standards, regulations, namely Planning, QMS, Audit, Legal, Research
6.3 Organization – Function and Location
-The structure of accountability and responsibility to the mandated and budgeted outcome,
output, and goals as experience in the offered and implemented service portfolio.
Designated decision rights, authority and competency to perform the function.
Unit Name
Function/Role
Strategic
PMS
Policy
Formulation
and decision
making
Administrative Policy
Management Formulation
Services
and decision
making
Financial
Policy
Management Formulation
Services
and decision
making
Research
Policy
Formulation
and decision
making
Extension
Business
Colleges
Policy
Formulation
and decision
making
Policy
Formulation
and decision
making
Policy
Formulation
and decision
making
Location
End Results
Tactical
Planning
and
Budgeting
Operational
Monitoring
Main
Campus
Interoperating,
harmonized
management
Planning
and
Budgeting
Administrative Main
Services
Campus
Interoperating,
harmonized
management
Planning
and
Budgeting
Financial
services
Main
Campus
Interoperating,
harmonized
management
Planning
and
Budgeting
Research-in
house
community
Campuses
Planning
and
Budgeting
Extensioncommunity
Campuses
Researcher are
used as basis
to
improve
lives
and
services
Served
according (or
above) target
Planning
and
Budgeting
Resource
Generating
Campuses
Generated
income
Planning
and
Budgeting
Academic
Campuses
Graduates
6.3.1 Strategy Level – Name of business units, function and location of business
Business Unit Name
Function
Location
End Results
6.3.2 Tactical Level – Name of business, function and location of business
Business Unit Name
Function
Location
End Results
6.3.3 Operation Level – Name of business units, function and location of business
Business Unit Name
6.4 Business Processes
Business Function
Policy
Board Resolutions
Function
Location
Name of Process
Event/s
Responsible
Executive
Office
of
the
Committee
President; Office of
Meeting
the
Board
and
University Secretary;
Campus
Admin.;
Vice Presdents
Administrative
Administrative
Council Meeting
Offices;Office of the
President; Office of
the
Board
and
University Secretary;
Academic Council Academic Offices;
Meeting
Office
of
the
President; Office of
the
Board
and
University Secretary;
Board of Regents Office
of
the
Meeting
President; Office of
the
Board
and
University Secretary;
Approval
Office
of
the
End Results
Documentation
Guidelines
Minutes; Draft
Minutes; Draft
Minutes; Draft
President; Office of
the
Board
and
University
Secretary;BOR
6.5 Information Requirements
Data
Data Sets
Data Elements
Data Dictionary
Application
System for data capture,
collection, transmission,
manipulation, use,
disclosure, sharing, dispose
Security
Information Security
Data Privacy
7. Enterprise Architecture Principles, Regulatory Compliance and Standards Reference
Principles
Value
Regulatory
Mandate –Agency RA, IRR, Policy
Quality, Effectiveness, Efficiency
Accountability, Security
QMS, ARTA, DPA, CCPL, CSC, COA
DBM, GPBB, DICT
Standards
Specific Industry body of
knowledge
ISO Standards
International Agreements
8. NEEDS AND PROBLEM ANALYSIS
Want
Policy
Threats
Regulations
Vulnerabilities
Control Standards
Interoperability
Disparate databases
Data controls
Application System
Simplified, user friendly
Multi language
Application management
Infrastructure
Robust, scalable
maintenance
Controlled management
Motivation
Process
Data
8.1 Motivation – The want, threats, and vulnerability of business and ICT services to deliver
and support that are related to Policy, Regulation, Service Agreement, Audit Compliance
8.2 Process – Policy/Rules, organization, function, procedures, documentation, standards
8.3 Information – Availability, Accuracy, Immediacy, Integrity, Confidentiality, Accessibility,
Reusability,
8.4 Infrastructure – location, compliance, quality, reliability, security
9. CHANGE REQUIREMENTS OF ICT SERVICE DELIVERY AND SUPPORT
Motivation
Review and update of policy,
regulation, standards
Process
Compliance of process to
QMS standards
Information
Data integration through
the setting of common
data dictionary
Infrastructure
Replace end of life
technology
E. STRATEGIC CONCERNS FOR ICT USE
CRITICAL
MANAGEMENT/OPERATING/
BUSINESS SYTEMS2
MAJOR
FINAL OUTPUT1
MFO 1 & 2: Higher
Education
Services
and
Advanced
Higher
Education
Services
Provision of Higher Education
Services
and
Advanced
Higher Education Services





Admission, Testing and
Assessment
Enrollment, Billing &
Accounting
Alternative Learning
(eLearning&Distance
Learning)
ICT Resources for Office
productivity & Instruction for
both campuses
Library Management
PROBLEMS3





Promotion and
researches
MFO 3 & 4: Research
Services & Technical
Advisory
and
Extension Services
Extension
empowerment
conduct
of

services
Validation and approval of
research proposals

ICT Services to Administration
General
Administration
Conflict in
classroom
scheduling due to
manual
programming
Long queue
during enrolment
due to hardware
& software
problem
Slow and Limited
Internet Access
Not all faculty have
accessto distance
learning due to
limited bandwidth
Limited budget in
the provision of
office and
laboratory
resources
Difficulty in
monitoring library
operations and
resources
Human
Management
Resource

Difficulty in
compiling research
proposals
Difficulty in the
delivery of
research output to
the community due
INTENDED
USE
OF ICT4






Student Information
and Accounting
System
Online Enrolment
system, Grading
system and
Accounting system
Online Distance
Education
eLearning System
Computer
Laboratory
Infrastructure, HW
& SW for
instruction.
GIS laboratory for
advance
engineering and
forestry subjects
related to climate
change

Library Management
Information System

Research
Management
Information System

Web utilization thru
the National Library
Services
Transparency in Government
transactions
ICT
facilitates
productivity towards
service
office
quality

to limited
resources and
budget
Absence of an
automated system
to monitor
research output
and activities
Technology
achievement indicator
with the following
systems:



Operative Excellence
Support to Operation
Services
ICT hardware for
IGPs
Enhance
production
increase profit margin
and

Resource Maximization

Delay in the
preparation of HR
data due to
manual operation
Difficulty in
requesting faculty
information when
needed
The computers
intended for the
daily office
operation are not
sufficient to the
number of
administrative
staff
ICT resources for
IGP are not enough
to
support
the
operation
of
all
projects,
thus
causing
delay
in
report generation





ePersonnel
Information System
E-Communication
Tracking System
e-DTR system
e-PDS
Philgeps utilization
for Posting,
Transparency in
governance
SIAS
ICT Fiscal
Management System
10.
PROJECTS TO TRANSITION CHANGE OF ICT SERVICES PERFORMANCE
Change Requirement
B.
Project Name
Sourcing, Mode of
Procurement, Supplier
DETAILED DESCRIPTION OF PROPOSED INFORMATION SYSTEMS
NAME
OF
INFORMATION
SYSTEM/ SUB-SYSTEM1
Rank 1:*Online NVSU Alumni Hub
This web-based information system encourages alumni to
participate actively in the Alumni Hub community, to attend
events, to volunteer, to create new ways for alumni to stay
connected to Alumni Hub, and to contribute to the greatness
of the University. It will involve the greatest possible number
of alumni and alumnae with Alumni Hub on an annual basis
by creating a range of programs and services so appealing
that alumni will seek to remain engaged with the University
and each other.
DESCRIPTION2
The system provides online registration and it will be
checked and confirmed by the alumni relation office
personnel to make sure that the registered member is a
graduate of the university. It will also require a preregistration with relevant information to all in-coming
graduating students that will be used for the NVSU’s official
yearbook for Bayombong and Bambang campuses.
This system helps the university to update the alumni
database and maintain a tracer of the whereabouts of the
alumni provided by up-to-date information which can be
generated both in e-copy and hardcopy. This system will
include features such as posting of current events and
activities of the alumni community, gallery of alumni,
members and admin can posts jobs, members can provide
feedbacks to strengthen the alumni association, and search
and view basic information such as employment status of
fellow alumni.
STATUS3
For enhancement of existing research database.
Development of an API to establish a link to the CHED
HEMIS project
For outsourcing by the Lead Agency
DEVELOPMENT STRATEGY4
To be identified by the outsource agency
COMPUTING SCHEME5
INTERNAL6
Alumni Relation
Coordinators
Office
personnel,
College
Alumni
USERS
Graduâtes
EXTERNAL7
2.
DETAILED DESCRIPTION OF PROPOSED INFORMATION SYSTEMS
Rank 2: *Student Portal/myNVSU
NAME
OF
INFORMATION
SYSTEM/ SUB-SYSTEM1
DESCRIPTION2
An online enhancement of existing Student Information &
Accounting System (SIAS). It shall have a security access of all
students in checking their accounts and grades online.
Available features are the following:
 Online reservation
 Grades monitoring
 Account/TF balance monitoring
 Tool for parents’ monitoring
For enhancement of existing research database
development of an API to establish a link to the CHED
HEMIS project
STATUS3
For outsourcing by the Lead Agency
DEVELOPMENT STRATEGY4
COMPUTING SCHEME5
To be identified by the Lead Agency
INTERNAL6
Students, Faculty members & Administration
XTERNAL7
Parents and benefactors
USERS
11.
ICT SERVICES INVESTMENT, TIME PERIOD, YEARLY BUDGET AND APP
REQUIREMENTS
Deliverables
Project Name
New Policies
Upgraded Network
Policy Making
Structured Cabling
Cost/Budget
Period to Start and
Roll out
Year1
Year 1 and Year 2
2M
100 M
SUMMARY OF INVESTMENTS
BUDGET ITEM/
FY 2018
ACCOUNT1
PHYSICAL
TARGETS
FY 2019
COST
PHYSICAL
TARGETS
FY 2020
COST
1. Office Productivity
A. Capital Outlay

507
Desktop with Operating System &
Productivity Suite

Regular Laptop Computers

Printer with Scanner


Multi-media Projectors
Multi-Media Software
127
70
2
2
2
2
 Academic Software Licenses
 SQL Programming Software
 Anti-Virus
2 lots
Civil Works
 Construction of two (2) ICT
Buildings for both campuses
2 lots
for GIS and ICT Lab use
 Improvement of two (2)
Server rooms
14,703,000.00
635,000.00
420,000.00
300,000.00
1,000,000.00
500,000.00
222,000.00
40,000,000.00
4,000,000.00
2. Internal ICT Project
Servers with UPS
 File Server
 Webserver
 Application Server
 Database server
with disk array
2
2
2
2
750,000.00
750,000.00
750,000.00
750,000.00
207
127
70
11,592,000.00
762,000.00
420,000.00
PHYSICAL
TARGETS
COST
607
18,210,000.00
127
70
762,000.00
420,000.00
3. Cross Agency
Project
Servers with UPS
 File Server
 Webserver
 Application Server
 Database server
with disk array
A.
Maintenance and
Other Operating
Expenses (MOOE)
Local Area Network
(two campuses)
Anti-Virus
Internet Subscription in
mbps
Networking tools,
peripherals and
consumables
Technical Training on
FOSS
SQL Programming &
Web Dev
Professional Services
Total
2
2
2
2
2 lots
74
2 lots
2
2
4
500,000.00
500,000.00
500,000.00
500,000.00
3,000,000.00
222,000.00
2,000,000.00
454,000.00
160,000.00
160,000.00
500,000.00
73,056,015
80
2 lots
480,000.00
2,000,000.00
90
2 lots
500,000.00
4
500,000.00
16,256,016
540,000.00
2,000,000.00
500,000.00
4
500,000.00
22,934,017
12.
ICT SERVICES STRATEGIC PLAN END STATE AND IMPLEMENTATION INDICTORS
Strategic Action
-Project Name – Structured
Cabling
13.
End-State
Structurally network building
and offices
Achievement Indicators
1000 connected POP
ORGANIZATION OF IMPLEMENTATION AND MONITORING
Roles
Accountability
Responsibility
Expertize
Project Manager
Project outcome
Lead, direct and
control
Plan, design, budget
14.
ORGANIZATIONAL COMMITMENT SIGNATURE
Stakeholder Business Unit
Participation Requirement
Executive
enabler
Signature
Work/End User