CHAPTER 3: INTRODUCTION TO
EMOTIONAL INTELLIGENCE
Building Blocks Of Emotional Intelligence
2 CHAPTER PREVIEW
• . Mixed Model (Daniel Goleman)
• Personal Competence (Self Awareness, Self-Management & Motivation)
• Social Competence (Empathy & Social Skills)
Dept. Of Humanities & Social Science
Fundamentals Of Emotional Intelligence
10-01-2022
EMOTIONAL INTELLIGENCE
Emotional intelligence is the ability to become aware of even subtle changes in
one’s and others' emotional tones and to control them, to keep calm in the midst
of pressure, to initiate and maintain healthy relationships with others, and to
maintain an optimistic outlook towards life.
EQ
4
Dept. Of Humanities & Social Science
Fundamentals Of Emotional Intelligence
10-01-2022
5
EQ IS LARGELY BASED ON 4 PRINCIPLES:
1.
Self-Awareness – recognition of one’s emotions and their effects, own strength and limitations, ability to notice
reoccurring behavior and reactions.
2.
Self-Management- You know what to do to control your emotions and effective ways to use your emotions to
guide and direct your behavior. eg. How to use anger in a productive way. The qualities of people with high self
regulation are:
https://www.youtube.com/watch?v=Yo4WF3cSd9Q
➢ Self control
➢ Trustworthiness
➢ Conscientiousness
➢ Adaptability
➢ Assertiveness
➢ Consequential thinking
Dept. Of Humanities & Social Science
Fundamentals Of Emotional Intelligence
10-01-2022
6 EQ IS LARGELY BASED ON 5 PRINCIPLES:
• EmpathyYou
understand
the
emotions
https://www.youtube.com/watch?v=1Evwgu369Jw
of
others.
• Motivation- achievement drive, commitment, initiative, persistence,.
• Ability to Build Relationships (social Skills)- You understand how to help
others manage their emotions, and how to use your own emotional
awareness to navigate, build, and maintain positive relationships.
Dept. Of Humanities & Social Science
Fundamentals Of Emotional Intelligence
10-01-2022
Why EQ?
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1. Your performance at family and work
LACK OF EQ CAN
AFFECT
2. Physical health. If you're unable to manage your
emotions, you probably are not managing your stress
either
3. Your mental health :
• Paranoid Personality disorder
• Eating disorders
• Anxiety and Depression
Reasons of low EQ
• Parenting styles, society, personality type.
Dept. Of Humanities & Social Science
Fundamentals Of Emotional Intelligence
10-01-2022
8
SOME RECENT FINDINGS EXAMINING THE
IMPACT OF EQ ON STUDENT SUCCESS
• Higher achieving students demonstrated higher Total EQ,
Intrapersonal Skills, Stress Tolerance and Adaptability
• Students who are anxious or depressed get lower grades/lower
achievement scores
• Students who can delay gratification earn better grades and have
an average of 210 more points on their SAT tests
• Students who respond to setbacks with hope and resilience
achieve higher academic and social success than students respond
with . anger and hopelessness .
Dept. Of Humanities & Social Science
Fundamentals Of Emotional Intelligence
10-01-2022
9
Continuation
Resiliency training can improve the resiliency of students
EQ skills can be enhanced in a college transition course
Low levels of empathy are associated with poor achievement
Dept. Of Humanities & Social Science
Fundamentals Of Emotional Intelligence
10-01-2022
10
HOW TO IMPROVE YOUR EMOTIONAL
INTELLIGENCE
• Observe how you react to people
• Practice humility
• Do self-evaluation to find out your strength and weaknesses.
• Examine how you react to stressful situations. Keep your emotions under control when
things go wrong.
Dept. Of Humanities & Social Science
Fundamentals Of Emotional Intelligence
10-01-2022
11
HOW TO IMPROVE YOUR EMOTIONAL
INTELLIGENCE
•Take responsibility for your actions. If you hurt someone's feelings, apologize directly.
• Examine how your actions will affect others – before you take those actions.
“The good you do today will be forgotten tomorrow. Do good anyway.”
https://positivepsychology.com/emotional-intelligence-exercises/
Dept. Of Humanities & Social Science
Fundamentals Of Emotional Intelligence
10-01-2022
12
THANK YOU
Dept. Of Humanities & Social Science
Fundamentals Of Emotional Intelligence
10-01-2022