Yacoub Al Masri Austin Duda Davis Tran 1.0 Executive Summary of Findings Reports on financial impact, combined customer/operational impact, and combined legal and/or regulatory impact. Includes recovery personal requirements and recovery time objectives for business processes. Includes manual work-around processes, work backlog processing, and recovery complexity for business units. 2.0 Business Impact Analysis Identify which business units, operations, and processes are required for the survival of the business. Identify resources required to resume business operations. Estimate impacts at worst-case scenario, determines the estimated number of personnel required for recovery, estimated recovery time, and provides a foundation for implementing contingency plans. 2.1 Overview Contains objectives, scope, approach, and department responses and findings. Objectives include what the vision or what needs to get done. Scope is the boundaries of accomplishing the objectives. Approach is how the objectives will be complected while staying withing the scope. 2.2 Methodology – Three Phased Approach Phase 1: In this project planning phase the approach is to identify business functions, critical dependencies, and impacts of disruption. The goal is to find the approach and process for data collection. Finding the scope, objectives, and approach all happen in this phase. Phase 2: In the data collection phase there are two separate ways of collecting data. The first is a questionnaire which is given to multiple people and it addresses the business processes or functions that need to be identified. The other approach is to have personal interviews to help determine the route to take. These interviews are more detailed and have a more specific driven questions asked Phase 3: In the final data analysis phase we see that it is taking everything from the data collection phase and analyzing it. This helps determine how costly the plan may be. Each interview is scored to prioritize processes and functions. 2.3 BIA Statement of Work Flow Chart In this section, we include what each phase is about and what high level work items need to be done in order to complete each phase. The workflows would be geared towards rebooting systems and recovering damaged hardware. 3.0 Organization Recognize the organization and what areas and departments within the organization need the most work. It comes with the second phase of methodology and conducting interviews and questionnaires. Understanding the organization you are hired by is most important to understand what they need. 3.1 Team Members Identify what team members would be needed to accomplish the disaster recovery and business continuity. Assign the team members to the correct area of the business and estimate the costs that come along with these team members. It is crucial to make sure you do not under or over staff the team. 3.2 Organizational Chart The organizational chart helps visualize what will be accomplished and by who. It keeps everything in order and keeps team members accomplishing the jobs that they are assigned to. In order for the organization to accomplish the BC/DR, it is helpful to the organization to see who exactly will be working where and how things will be accomplished. 3.3 Location This section will list the possible locations where a disaster can occur like facilities, sever rooms, employee offices, and accident-phone areas. It is important to have a relocation area from the initial area of disasters this will allow a separate location to recover work operations. After the disaster occurs, it is important to evaluate structural damage to the company’s location. 3.4 risk profile Develop a profile for the company that determines the various risks with environment and other factors that may cause a negative impact on the organization. 3.4.1 environmental risk Determine environmental hazards. Determine how hazards impact business infrastructure. Determine potential cost of repairs 3.4.2 Other Dependencies Determine how 3rd party vendors may be impacted by disasters and how that may impact the organization Determine any non-essential dependencies that are dependent on critical functions 3.4.3 Facility Building Ratings Determine which buildings are up to date on safety and disaster building codes and which will need maintenance Determine which buildings require top priority for security needs Determine which buildings are more likely to be affected by a disaster. 3.4.4 Risk Matrix and Table Likelihood Almost Certain Likely Moderate Unlikely Rare Consequences Insignificant Minor High High Moderate Extreme Major Extreme Catastrophic Extreme Moderate Low Low Low High High Moderate Moderate Extreme Extreme High High Extreme Extreme Extreme High High Moderate Low Low 3.4.5 Cost of downtime Estimate loss of revenue during down time per hour or per day. Calculate cost of labor that is required to return to operation. Highlight areas that are the most costly to replace. 4.0 Summary of Critical/Essential Systems Work with BIA team members to Identify critical systems or processes. Identify what resources will be necessary in restoration. Calculate and set a budget for future disasters based on essential systems or personnel. 4.1 Critical Functions/Processes Establish critical steps require to restore and protect an organization in the event of a disruption 4.1.1 Critical Process View Determine priority ranking of critical functions. Create a table describing functions with priority. Determine impact of critical function loss 4.1.2 Critical Process with Associated Required Resources What critical did toyota take when they take when the flood had happened What was required when toyota went down What resources did they have to take 4.2 Other Application What other system does toyota use when their main system is down or had been breached How is the other application secured? What happens when a natural disaster shuts down all applications? 5.0 ITS What advanced technology did toyota bring to the mass market What is vehicle to infrastructure communication? What is vehicle to vehicle? 5.1 Architecture What is TNGA How does TNGA help improve cars How do consumers benefit from TNGA 5.2 Critical Workstations How is their workstation efficient What happened to their workstation after the flood How does toyota improve their quality 5.3 Back-up Information What type of security does toyota use How do they prevent from hackers What happens when their data is breached