Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester Course Code MGT1101 and Title: - Course Leadership FINAL REQUIREMENT and Requirement: (100% equivalent to Final Exam) Decision Making Effectivity: 2021 - 2022 Term 1st Semester Doc Status: Approved The Thought Leadership Presentation AST Logistics & Tours Corporation Mr. Haliwin Borromeo Jr. Chief Executive Officer Leader: Fulgencio, Capella Mariz C. Members: Borromeo, Angelo Jal Garce, Juan Karlo Soriano, John Carlo Torregoza, Kate Stefanie Submission Date: November 11, 2021 Course Code: MGT1101 AY: 2021 - 2022 Table of Contents Course Title: Leadership and Decision Making Term: 1st Semester Overview /Name of the Business………………………………………………………………….1 Company Address and Contact Details ……………………………………………………...……1 Date of Virtual or Online Interview ………………………………………………….………..….1 Resume of Person Interviewed ………………………………………………………………..…..2 Questionnaire Template…………….…………………………………………………………......3 A. Interview Guide Question……………………………………………………………...3 Transcript of the Interview …………………………………………………………………….…4 A. Interview Introduction………………………………………………………………....4 B. Interview Question 1……………………………………………………………….…..4 C. Interview Question 2………………………………………………………………..…..5 D. Interview Question 3……………………………………………………………….…..5 E. Interview Question 4……………………………………………………………….…..6 F. Interview Question 5……………………………………………………………….…..7 G. Interview Question 6……………………………………………………………….…..8 H. Interview Question 7……………………………………………………………….…..9 I. Interview Question 8……………………………………………………………….…...10 J. Interview Question 9…………………………………………….………………….…..11 K. Interview Question 10…………………………………………………………………12 Photo Documentation …………………………………………………………………………….13 Individual Reflection Paper/ Plan…………………………………………………………………14 A. Capella Mariz Fulgencio’s Individul Reflection Paper………………………..………15 B. Kate Stefanie Torregoza’s Individul Reflection Paper………………………..…….…17 Course Code: AY: MGT1101 Course Title: Leadership and Decision Making 2021 - 2022 Term: 1st Semester C. Angelo Jal Borromeo’s Individul Reflection Paper………………………..……….....18 D. Juan Karlo Garce’s Individul Reflection Paper………………………..………………19 E. John Carlo Soriano’s Individul Reflection Paper………………………..……….…....20 Acknowledgement………………………………………………………………………………..21 References……………………………………………………………………………………...…22 Appendix/Appendices…………………………………………………………………………….23 Appendix A……………………………………………………………………………….23 Appendix B……………………………………………………………………………….24 Appendix C……………………………………………………………………………….28 Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester Overview /Name of the Business: The Alliance of Safety Transporters (AST) Logistics and Tours Corporation, is a business corporation that aims to provide quality and safe transportation to their clients. This corporation ensures safety of the clients by providing professional and well-mannered drivers that can assist them throughout their journey. The business was started by Mr. Haliwin Borromeo Jr. the working Chief Executive Officer of the corporation in the present times. Due to lack of proper transportation system in the Philippines, Mr. Borromeo used this opportunity to start a business that will fill in the gap that the transportation system left open.The operations started on March of 2019 on areas located at Metro Manila to Southern Luzon. They provide transport support on popular and reputable corporations such as SM Supermalls, Walter Mart, Zoom, Concentrix, KMC Solutions, MedRisk and many more (Alliance of Safety Transporter Logistics and Tour Corporation, 2019) Company Address and Contact Details The AST Logistics and Tours Corporation Main Office is located at 35 Atherton Extension, North Fairview, Quezon City. While the extension office is located at VRC Clubhouse, Vista Real Classica Subdivision, Batasan Hills, Quezon City. The successful leader, Mr. Haliwin Borromeo Jr. Resides currently at 66 silencio st. Barangay Santol, Quezon City. The contact information as well as the email of the company will be provided below. Globe: 09958521563 Email: astltc.coordinator@gmail.com Smart: 09326996268 Website:info@astlogisticsandtours.com PLDT: 02 8569 2510 Date of Virtual or Online Interview The virtual interview happened last November 9, 2021 on Tuesday at exactly 8pm. The interviewers used Microsoft Teams to conduct their virtual interview. The interviewers entered the meeting link 30 minutes prior to the scheduled time to prepare and assess technicalities that may fail when the interview occurs. 1 Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester Resume of Person Interviewed Leaders are people who have the skill to influence people by means of notable communications and proper management towards a productive work (Mkheimer, 2018). Leaders embody the whole organization and thus, should expose an extraordinary and strong personality. Mr. Haliwin W. Borromeo Jr. is the current Chief Executive Officer of the AST Logistics and Tours Corporation. He graduated at Polytechnic University of the Philippines at Sta. Mesa Manila with a Bachelor’s Degree in Computer Data Processing and Management in 1991. He pursued Computer studies, but later on due to opportunities and experiences he had in his life, he was able to take a different path. He worked on different companies and agencies under different fields as sales & marketing staff, documentation staff, assistant, coordinator and eventually landed on logistics. Due to these jobs that he had, he was able to acquire different skill. Among the skills he was able to learn, the most important is the communication to other people. According to Sacks (2017), one of the most essential traits a leader should possess is to know how to communicate effectively to people. This is the skill that led Mr. Haliwin Borromeo Jr. to start a business in the fields of transportation. Being someone who knows how to communicate well, he gained the trust of his colleagues and subordinates. Together, they were able to stabilize the growth of their corporation. As the company does not only prioritizes the safety and quality of the transportation of the clients, the well-being and great importance to employees are ensured as well. With the help of everyone’s hard-work they were able to drive this business into success for three years and counting. 2 Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester Questionnaire Template This section mainly composes the interview guide questions that the interviewers have come up to. The questions centers only on the aim of the presentation to seek insights and successful stories of the chosen leader. No personal questions were included as it may violate the consent granted by the interviewee. A. INTERVIEW GUIDE QUESTIONS 1.Can you tell us about a little background and history of your business? From where it started and how were you able to manage it up until now? 2.As a businessperson who have succeeded this far, how do you define success? 3.Leadership plays a vital role when it comes to business and was found to be a key to doors of opportunities and goals. As a leader of your business, what do you think are the most important principles when it comes to managing your business as well as your employees? 4.It is important for a business to have its unique selling proposition? What do you think is the strongest and unique asset of your business? 5.Experiences are said to be the greatest teachers and it allows you to see wider perspectives. As a businessman who was able to reach this far, what would you probably tell your younger-self before you have succeeded this far? Is there also any advice you can give to those who plans to start a business? 6.Business is about being wise, unique yet you still need to be connected to the world, are you a member of any entrepreneurship or business organization or association and why or why not do you think it is important for your business? _____ Yes, and I am actively involved. _____ Yes, for future purposes. _____ No and will not be interested. 3 Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester 7.Leaders work together with paper works, daily reports and information. As a leader, do you keep track and do regular planning with your business? 8. Emotions can interfere when it comes to our works. Do you think your emotions or mood can affect your business and your connection with your employees, why so? 9. It is a risk to start a business and continue doing so until your sales become stable. Did you ever make up your mind to come up with a bigger business in the future? If so, what do you think will it be? 10.What do you think is the most important part in your business journey? Transcript of the Interview This section will then show the actual interview process into words. As the transcript of an interview should include all the words and fillers that the interviewee have said, the interviewers made sure that this transcript of whole interview process do include all of the information, words and fillers. Thus, the interviewers made sure that there is nothing missing from the actual interview process. A. Interview Introduction Interviewer 1: Once again Good day sir, It is such a pleasure evening to meet you virtually and con-and conduct an interview with you. So how are you po these days? Interviewee: uhh I’m fine uhm maayos naman ang lahat, I’m-- kayo po? Kamusta kayong lahat d’yan? Interviewer 1: Uhm we’re good naman po Interviewer 2: We’re good naman po sir Interviewer 3: So Good Evening po sir, uhh that’s good to hear po na okay naman po kayo ngayon and pwede na po ba tayong magsimula sir? Interviewee: Okay, youu may proceed na sir Juan Interviewer 4 : To start, this requirement is entitled the Thought Leadership Presentation, this interview aims to learn and gather insights from business leaders regarding their success stories as to how they were--- they were able to success--successfully, wait. this interview aims to learn and gather insights from business leaders regarding their success stories as to how they 4 Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester were able to successfully led their businesses. This activity would also allow the students under the said course to practice their leadership skills as they carry-out the presentation, Capella. Interviewer 2: All of the questions were made purely with the intention of filling in the aim of the study. So we just want you to sit back and relax as you give us your honest answer regarding these questions. We are more than grateful to have you here this evening. Interviewee: Likewise, Madam. B. INTERVIEW QUESTION 1 Interviewer 5: To proceed, first question will be can you tell us about a little background and history of your business? From where it started and how were you able to manage it up until now? Interviewee: Well the business started, uhhhm basically, it started only on a, on a renting only a few cars, mga isa o dalawang sasakyan lang, so-- from there nakita po natin yung ano yung kakulangan sa, sa transpors-transportation system and then we tried na mag-explore using, ahhh, different types of TNVS, mga Lalamove, Transportify. Well, nung na-try natin yan, nakita namin talaga na merong ano potential. Into climbing into logistics, makikita niyo naman siguro na patok yung mga Grab, Toktok, so sa, sa mga motorbike. Uhmmm then, eventually, nag-start yan, uhmm siguro mga 3 years ago pa lang kase bago pa lang yung company. Uhmm up to now, thankful, thankful kami kay Lord kasi uhhh, grdually, na-mamanage natin nang maayos dahil syempre sa pagiging maingat natin sa paghawak ng small business na ‘to. C. INTERVIEW QUESTION 2 Interviewer 5: Thank you for that, now, next question is, as a businessperson who have succeeded this far, how do you define success? Interviewee : we-well dep-depende kasi ang success, it come into different forms e. So sa success, uhh- it differ uhhh it, it defines upon the peculiarity of the person kung ano yung, yung definition niya. But For me, if you ask for me, yung success ay ‘di naman na-kacount yan kung---kung gaano kalaki yung kinita mo, kung gaano kalaki yung profit ng company, kundi yung success para sa akin uhhh kung gaano ka karaming natulungang tao, kung gaano ka karaming natulungang empleyado, so, so far yun ang magiging definition us for us or for me ng success. At the same time siguro kung, kung paano rin nag-grow nang dahan-dahan, hindi 5 Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester naman spontaneous o hindi naman uhh, biglaan yung business. So from there, sasabihin ko yun ang magiging basic definition ko ng success. D. INTERVIEW QUESTION 3 Interviewer 2: That is such a good advice po. So next question po would be leadership plays a vital role when it comes to business and was found to be a key to doors of opportunities and goals. As a leader of your business, what do you think are the most important principles when it comes to managing your business as well as your employees? Interviewee: Actually, ang- ang perfect, ang-ang magandang quality, yun-yun ba ang gusto ninyong malaman? Nung-nung ano, nung tanong niyo, nung uhmmm principles o manage business? Ang principle yan is, Interviewer 2: Opo Interviewee: Una dapat is alam mo ang purpose ng business, katulad sa sinabi ko sainyo kanina ‘no. Nagkaroon kayo ng feasibility, nagkaroon kayo nag-conduct kayo ng study, tapos nag-nag hands on kayo. So ‘yon ang number one element ‘no. Ang principle ng success —nung principle, nung-nung successes nung ano. nung management ng business. Second, transparency, kailangan may transparety- transparency ka sa mga partners mo, kasama mo sa work, uuhm, finance,noh? Kailangan may transparency ka sa sa mga bagay na in pertains to your business. Also, may accounta- accountability ka, ibigsabihin—uhmm, very responsible ka. uhm. may paninindigan. Mayroon kang stand para lahat ng mga struggles, mga problema or mga client na stubborn or mga employeeng stubborn, uhm- mahawakan mo, kung alam mo ring kailan ka dapat matutong tumanggap na may lapses ka at kailan ka dapat maging proud dahil maganda naman ang service mo, quality ng service mo, so yung lastly nmn kailangan yung mentally focus ka sa lahat ng mga bagay na ginagawa mo sa negosyo mo. Yun dapat ang mga ano mo— mga katangian ng— o principles ng pag hawak ng business tsaka ng mga empliyado. E. INTERVIEW QUESTION 4 Interviewer 2: Okay po sir. Thank you po for that. So, next question po would be: It is important for a business to have its unique selling proposition. What do you think is the strongest and unique asset of your business? Interviewee: Uhh, pinaka asset nating yung ano— yung, uhh— safety and reliability nung ano hano—safety, reliability tsaka yung soundness ng ano— ng information, plus accountability. 6 Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester Kasi sa Logistics napaka halaga ang uhh- pagiging maingat mo, pagiuging accountable mo sa- sa isang bagay uhh- yan ang mga ano, yan ang mga asset na kailangan ng ano ng business para mag grow. tapos yung napagkakatiwalaan ka ng ano— syempre nung client mo. ultimo isa- isang pirasong mouse, kapag nag loose dapat yan isinusurrender mo talaga sa client yan, with- with proper transmittal form. Yan- yan ang mga hinahanap nung client, minsan- minsan actually maymay time ano e, ang alam ng client isang macbook lang ippull out pero actually dalawang macbook ang ippull out. Noh? So yung— dapat non yung comfortable yung client mo na hindi katulad sa- sa ibang Logistics, noh? na mga malalaki, even sa mga TNVS noh- kapag- pag walang- walang record walang items eh ibig sabihin hindi sila— syempre pag walang- walang basis nung record nila, ang alam lang nung- nung- nung nagpadala o tatanggap eto lang. Pero ang totoo uhh- namiss- naoverlook lang nung client yung record nila, actually hindi yun yung talagang items na, yung quantity nung items ng ‘for surrender’. So ang naging asset namin dyan, especially zoom. Zoom is one of our ano- biggest client eh, sa- in terms of Logistics noh. Uhhyung zoom uhh- video, yung ginagamit. Actually meeting yung ginagamit naten ngayon noh? Pero yung iba ginagamit zoom. Zoom is our, one of the biggest client na hawak ngayon hano, sa lahat ng macbook nila, lahat ng peripherals nila, tayo and ccare-care ng deliveries. So yung naging asset natin don yun- napag kakatiwalaan kami, reliability, yan. Uhh- mapapagkatiwalaan ka dapat. Walang bahid ng pag dududa sayo pag dating sa pag hahandling ng- ng- ng equipment ng client, yun ang pinaka unique na asset namin. kaya ang- ang pangalan ng company is uhh“Safety Transporter Logistics and Tools Corporation” kasi it’s either shuttle— kahit pasahero safe sila, ang gamit mo safe din saamin. —That’s it. F. INTERVIEW QUESTION 5 Interviewer 1: I think we can all agree on that statement sir. Our next question would be: Experiences are said to be the greatest teachers and it allows you to see wider perspectives. As a businessman who was be able to reach far- reach this far, what would you probably tell your younger self before you have succeeded this far? Is there also any advice you can give to those who plans to start a business? Interviewee: Actually yung- yung- yung- yung- yung experience sa best teacher, yung parin yon pero irerevise ko lang ng konti noh? kung- kung gusto niyo mag business, A person with experience is the best teacher. Baket? You dont need to have an experience para magkaroon ka ng best experience. why? Kung ang tao nexperience na niya at ittransfer na sayo, bakit hindi mo 7 Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester iembrace dahil nag sasabi na yung tao sayo kung ano yung experience niya. so on- on- to sum itto sum it up: experience of the experience person plus your experience is the best teacher.——So nagdagdag lang ako ah.. hindi lang yung experience. Actually uhm.. actually yung experience mo kahit hindi mo na dapat maexperience eh. If you trust somebody in terms of business, If you trust someone in terms of your business noh. Do you have to undergo to his experience or her experience? No need kasi alam mo na kunyare si atok.. si… si hmm.. Ayala. Kunwari ah si ayala. Syempre alam mo nang experiencesado na tong tao na to diba? Pag sinabi ba niyan di mo papaniwalaan? Syempre experiencesado siya eh noh. Kailangan ba, hindi kailangan maghirap muna ako tapos kailangan mag business ganyan diba may ari ng mercury drug na experience na niya kung pano deprived yung ano niya yung small business niya. Sa SM yung mes-kaya… kaya tignan niyo yung SM wala siyang mercury drug diba? Do-… do the honor of mercury drug have or ikaw mismo tatayo ka nang… nang butika kailangan maexperience mo yung ma-deprives mo… yung privilege mo? Diba hindi sinabi na nga niyang kasi nakita mo na siya eh noh. So ang experience is not only yun. The best teacher is not the only based on your experience but the experience of different person yun ang… yun ang dapat matutunan niyong ma-embrace or maabsorb. Okay ba yun anak? G. INTERVIEW QUESTION 6 Interviewer 1: That’s some good advice sir, We’ll take note of that. Next question naman po is Business is about being wise, unique yet you still need to be connected to the world, are you a member of any entrepreneurship or business organization or association and why or why not do you think it is important for your business? Interviewee: Ah okay… Syempre ang business it is very essential na may business alliance ka otherwise mahihirapan ka. In terms of Speaking of our company an-uhh… AST before kami mag.. magpush through with our shuttle and logistics services nakipag coordinate muna kami with ano with.. SM Santa Rosa Laguna ayan… yung SM Santa Rosa Laguna through Attorney Rafael Giga siya ang terminal manager ng Lahat ng Branches ng SM so dun muna kami nakipag ano nakipag uhh.. collaborate eh noh.. Para sa mga van naming sa mga shuttles sa parking sa mga takbuhan. So napaka eh-.. napaka halaga yung meron kang ano merong kang business alliance pero actually pag… pag nagsimula ka namang business. At the start wala kang talagang business alliance eh. Tandaan niyo wala ka pang business alliance. Na di8 Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester develop ang business alliance through your hardwork yung mga pagiging perseverance mo matiyaga ka patient diyan magsisimula lahat ng business alliance mo kasi uhh…. Ang cliente hindi actually si Zoom hindi naman nagpaorder agad yan samin ng ano yan eh ng marami nag order lang muna yan actually sampu lang muna eh sampu lang munang pinag deliver niyan eh. Sampung items eh noh. So.. from there na-test ka nasubukan ka napaka halaga yun. Yung magkaroon ka ng break. Uhh… sa... sa business mo. So…. Ang… Ang pagkakaroon mo ng ano ng uhh… connections napaka halaga din uhhh…. Ang importante naman pag nagkaroon ka ng connections pahalagahan mo rin yung pagiging business partners ninyo uhh… Marunong kang magsisa-submit kung anong kailangan niya. May time din naman na ang client ver-.. may… may kikita mo naman na magkakaroon sila ng lapses or mali pero uhh.. kailangan alam mong ihandle yun kailangan mong ihandle yung bagay na yun. Tapos uh… Ano pa yung tanong? And why do you think.. Kailangan yun kailangan yun anak yung meron kang business ano connections, alliance, friends, supports from others kailangan po yun ana- mga anak. Kailangan yun. H. INTERVIEW QUESTION 7 Interviewer 3: So ayun, thank you po sir uhh.. grabe naman yung sagot na binigay niyo po sa amin at kailangan po talaga yun sa business. Napaka halaga ang bawat isa at yung business na pinapalago niyo ngayon. So ang sunod po nating katanungan ay. Leaders work together with paper works, daily reports and information. As a leader, do you keep track and do regular planning with your business? Interviewee: Oh okay... Yes, oo kailangan may regular tracking ka although number one uhhh…. You cannot do that alone kailangan mo ng.. kailangan mo magkaroon ng dedesigmarunong ka mag designate noh we have no... we have uhh…tearn designate to a proper person yung bawat tinatrack mo. Uhh…. Pano ko ba maieexplain? Kasi parang… pano explain yan uhh… mag-kailangan mo mag deputy, mag deputize or mag delegate sa isang bagay let’s say uhh… for.. for… for.. business relations kailangan ang… ang ilalagay mo dyan is magaling makipag usap at uhhh… malamig ang ulo yung isa naman pagdating naman sa accounting kailangan magaling mangolekta no? so, from them meron kang div – div… merong kang ano, mga… naka division of labor dapat yung tracking mo eh, kasi pag ikaw lang anak, ang mag aano diyan ang… mag hahawak diyan ma… to-toxic ka. May – may glitches diyan na may mga… malaking chance na maging, mga, makakalimutan ka, may-may, ma o, ma overlook 9 Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester kang… isang bagay. Maganda kasi yung, yung… meron kang ahh… makakasama sa pag track ng business, which is yun, yung mga… yun, yung mga… parang… ang tawag mo don is kung may heads ka, department heads. Let’s say ahh… sa accounting meron kang accountant, sa I.T. meron kang, syempre I.T, sa marketing, may marketing ka noh? From there sila ngayon mag bibigay sayo ng in-push parang ano siya parang… mag-kakaron ka nang… kung alam niyo yung… pyramid no? yung pyramid. Yung layer nung pyramid may head ka diyan sa top sa, tip nung pyramid pababa meron kang mga subordinates no? para ma track mo yan kailangan plain na plain ang ano mo… ang… coordination mo sa mga staff mo yun, yung importante para ma track yung business mo. Wait lang ah… Excuse me. Interviewer 3: Okay po, Sir. Interviewee: Sorry may nag ano ha? Okay. Ano na, proceed tayo. I. INTERVIEW QUESTION 8 Interviewer 3: Okay po, sir. So, question po is. Emotions can interfere when it comes to our works. Do you think your emotions or mood can affect your business and your connection with your employees, why so? Interviewee: Ay, oo. Meron talaga, may ano yan… may… may-may interfere sa ano, sa trabaho yung pag, yung pagkakaroon mo ng emotions no? ahh… kasi, kasi minsan na… yungyung feeling ng accept ka hindi mo ma-aano yan eh… maitatago eh… like-like for example sa girls eh… diba pag tanungin ang girls “okay ka ba? Okay, ako” diba yu-yun-yung ok pag sinagot ng okay ka ng girls usually hindi okay yun eh, diba? Hindi mo ma… tatago yun maapektuhan talaga yung empleyado mo doon. So… dapat yun talaga ma-magkaroon ka ng… ma handle mo yung situation ahh… yung mood mo ma control mo, lalo nap ag may business meeting ka. You know how to handle your anger ganon, your emotions, yung mood. Kase ano eh… yung… ‘pag sayo naka tingin yung empleyado mo… ahh… pag nagkaron ka ng isang word ng parang ma-disappoint sila o parang mawalan sila ng ano eh… malaking impact operation po yon. So, kailangan kapag galit, kunwari meron kang ano, nainis ka, galit ka no? ako ay, actually ako ah, kung ako yung, akong… sa sitwasyon ko po kasi mga, Sir, Ma’am pag ako galit wala ako sa buwan ko… no? Hindi ko pinapakitang galit ako, maaring nag-nag, suggest sa gc mag e-express ako, pero… ahh… hanggang doon lang hindi-hindi ako, pwedeng, 10 Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester mahirap kasi kung sisigawan mo yung empleyado no? may – medyo rude na yon, medyo panget yon. Ahhh… pag healthy kasi kayo ng empleyado mo sa relations ninyo, pag masaya sila, tas’ nakikitang masaya ka kasi ahh… nagiging healthy yung business mo. Pag hindi na sila healthy, actually ang dapat malaman din ninyo na ang empleyado ang nag… ang nag papalakas sa company sa, sa, sa, sa Negosyo. Sila ang mahalaga, sila ang na dapat iniingatan at halimbawa isa sa mga nakikita kong pattern diyan yung mga BPO agent yung mga call center baket? Kasi yan ang company nila ayaw na ayaw nga silang ma le-late eh, pinag shu-shuttle yan. Ayaw na ayaw silang magutom, may mga… may mga free drinks yan sa loob ng company nila, kasi alam nila, sa, sa… sa work nila diba naka cubicle sila isa lang doon ang umabsent kasi tinatamad o wala ng gana. May-may impact yung ano eh… yung operation nila eh, may konting, may loses sila doon eh. So, ang… ang ano don, ang key doon… eh yung magkaroon nang magandang mood yung ano mo… yung… yung leadership mo, yung management, tsaka yung empleyado ahh… para maging succr.. mo, maging mas success yung business mo. Yun po. J. INTERVIEW QUESTION 9 Interviewer 4: Thank you for your answer, sir. Our next question is. It is a risk to start a business and continue doing so until your sales become stable. Did you ever make up your mind to come up with a bigger business in the future? If so, what do you think will it be? Interviewee: Yes oo, maglelevel up yung AST, sa ngayon pa kasi ang agenda naming is sedan at mga shuttle van. Uhhh, kung loloobin naman ni Lord siguro next year papasukin naming yung tracking business which is ayan yung sa mga import and export ng mga container vans, mga wing vans, kung nakikita niyo yung mga nasa port area na mga malalaking van yung mga 16 wheelers ganoon so mayroon kasi tayong isang resource person na again connected sa business ng import, export and logistics. So napaka laking challenge saatin yan next year na umpisahan yung tracking logistics natin yan ang magiging another venue ng ano natin’ services. Hopefully, maayos na yan next year. K. INTERVIEW QUESTION 10 Interviewer 4: And For our last question, What do you think is the most important part in your business journey? Interviewee: I’m sorry 11 Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester Interviewer 4: Our last question po sir is What do you think is the most important part in your business journey? Interviewee: Ah okay yung journey namin, Most important part sa journey namin is yung natutunan naming kung, kung, kung papaano, kung ano yung formula ng isang pagiging genuine na logistics yun ang natututunan naming, yun ang naging essential sa business journey namin. Ang naging challenge pa nga samin that particular instance is e yung meron kaming sinervice for a specific is yung transportify mayroong kami sinervice diyang client which is nagstart ang service namin 1 am ng umaga and then natapos yung service namin 11 pm so more or less 22 hours ang tagal ng sinervice naming and at the end of the day nung cinompute namin yung profit is only 600 pesos ang kinita yun ang mga magagandang journey na naexperience namin sa business na yun ang nagpalakas sa negosyo natin yung mga ganoon. Uhh ganoong bagay, Uhh yan ay isa sa mga part ng experience yan ang mga importanteng natutunan natin no sa business journey kung paano natin dadaanan yung lahat ng bagay na pagsubok sa negosyo yun po. Magbbusiness po ba kayong lahat ng logistics? Interviewer 2: We can try po sir Interviewee: Malay niyo isa sainyo diyan maging business partner naming sa tracking. Syempre naghahanap rin kami ng business partner o kaya ng staff. Interviewer 2: Looking forward po sir. Thank you for your advice po sir, so it was a nice evening to hear your advice and answers that could help to adopt your insights. Again, we are grateful to hear you today sir, thank you so much for your time. Stay safe, God bless, and we hope to see you and your business grow and prosper for the next few years. Interviewee: Okay, thank you rin tapos wag niyo kalimutan palike nalang ng Facebook page namin. Interviewer 2: No problem sir Interviewee: Thank you Interviewer 1: Thank you sir, Goodnight po! Interviewer 3: Thank you po! Interviewer 4: Thank you po sir! 12 Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester Photo Documentation Photos below were taken during the interview. Before taking the photos, the interviewers humbly asked the interviewee’s consent on this matter. The interviewee agreed as the interviewers’ intentions were to capture some highlights of the interview process. This section will also provide the link of the actual interview process in video format. Image 1: Photo documentation during interview question 4 Image 2: Photo documentation during interview question 6 13 Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester Image 2: Photo documentation during interview question 7 Actual Interview Process Link : https://feueduphmy.sharepoint.com/:v:/g/personal/2021605581_feu_edu_ph/EUjDNYkQi 9FLgG33vsIK3TEBBS_Dm1ybD72umrDy3jXrBA?e=nZPARG Individual Reflection Paper/Personal Plan The interviewers were able to finish the said interview process. It was a long yet fruitful interview session that everyone in our group was able to capture inspiring ideas that we could use when we start our journey on this field. Business is said to be a risk that we should take if we want to widen the horizons of our perspectives regarding products, profits and many aspects (Nelson,2020). As for risk-taking, this is the vision that Mr. Haliwin Borromeo Jr. had when he first started his business. He and his colleagues later on formed an alliance that became the backbone of the AST Logistics and Tours Corporation. He shared to us inspiring ideas and tips as a leader of the business he started. For several years, the business prospered and became successful. Here are the individual captures of each member of the group regarding the interview session. 14 Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester A. Capella Mariz C. Fulgencio’s Individual Reflection Paper “Mayaman ‘yan, may business ‘e” is the usual statement I always hear whenever people see a businessman or woman on certain news or headlines. Little did they know that handling a business is much more than that. Well, we can’t blame those people since they are not in the same field. This is just an example of how people view businesspersons. Being a businessperson takes a lot of courage, gives a lot of risks, vigilant decisions and most importantly being a good leader. They also take note of rigorous tasks, good connections, and communications and pass through se9i7uveral hurdles. This is the vision we have seen as we were able to learn the insights from a businessperson’s viewpoint, and it was indeed fruitful. Mr. Haliwin Borreomeo Jr. enabled us to see the success story of the logistics and tour business he started. Together with his colleagues and subordinates, they were able to stabilize the corporation for three years. The answers he gave us coincide with the learning we gained throughout the course. LeBow (n.d) stated in her article that there are a lot of contributing factors that make a business successful but, it all points out one factor, the people behind the business. This is how the interviewee used his skill of communicating with other people contributed to how he was able to start the company. With enough communication and good handling of people, he gained the trust of his employees. For three years, he focused on the welfare and benefits of his people. He worked hard on creating strategies for the business with them. There are principles he took care of and connections he built with other business owners. Also, the way his emotions and life problems were kept separated from his work he made sure that he handle it and never bring it to his work so that the business won't be affected. There are visions he and his colleagues were able to come up to. These are maybe for the corporation's future security and stability. Lastly, he poses great importance on the hurdles they succeeded, because without it, the corporation won’t be as great as it is now. As the interview process was concluded, me and my group mates were mesmerized and left in awe. It was a discussion that is indeed full of education. It was as if we were persuaded to take the same path as Mr. Haliwin Borromeo Jr. I was inspired by how he started and handled the business. I would also want to be someone like him, a person with great communication skill because, after all, the greatest investment you can have is the people that trusts and respects you. The rest will follow, and everything can be nourished. At first, we do have nothing so it is just fine. We just need to remember that let’s make a progress together with those people we gained. 15 Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester As we both go through this rough journey, it won’t be easy for sure. That is why as a future leader that I foresee for myself, I would also take care of my people, with the great importance of their welfare. I also want to be great like Mr. Haliwin Borromeo Jr. I will also develop my principles, take note of the purpose of my business, take care of and build strong relationships with my people, innovate new ideas and certainly surpass all the hurdles I that my future business will face. That is the vision I will hold and prepare for the next journeys I will go to. The activity was indeed fruitful for our group. It was a good requirement to nourish and flourish the learning we gained from the Leadership and Decision Making course. We will take this note as we further mature and learn for the next years. It was an amazing opportunity to gain insights, learning and be inspired. B. Kate Stefanie Torregoza’s Individual Reflection Paper Building a business sure needs a long list of necessity. Connections, supporters, transparency, patience and more for our said “long list”. Mr. Haliwin W. Borromeo, the owner of the Alliance of Safety Transporters Logistics and Tours Corporation, shared with us a lot of inspiring advice in our interview. Being a businessman or a business owner sure is hectic. I bet it won’t be easy for us too when we start a business. Speaking of starting a business, I couldn’t believe that Mr. Borromeo’s business is only in their 3rd year. They already reached a lot of their goals. That’s not really surprising giving the hard work and enthusiastic kind of environment they have inside their corporation. Some notable viewpoints in the interview for me are the advice or words of wisdom that Mr. Borromeo shared to us. Starting with his big statement, “People with experience is the best teacher.” Because logically thinking, that is one major point. Why would we have to go through all of the things that needs to be learned in the beginning when we can be enlightened with someone’s wisdom? Who already experienced it? Given the fact that it will take a lot of time. I know that experience do be the best teacher and time is a process but if you are oped minded and ready to learn and do some brainstorming, you can avoid a lot of kinds of failure. All we have to do is to find that experienced teacher that we can trust and we are good to go. Moving forward to making the work place healthy. Because who would want to go to a work place that is toxic? If only I know, of course I wouldn’t. if I’m going to start a business, I 16 Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester would want my employees comfortable but still knows their responsibilities and has respect for their fellow workers and me. Also not just for the workers or employees, also for the clients and customers. I want them to feel safe and secure on working with us or while we are serving them. Because clients being comfortable makes the business gains connection. That’s why we need to value these kinds of relationships, not just with the client but also with our employee. Here also includes the transparency Mr. Borromeo has mentioned. Where the environment reflects on how you handle the business or who you are as a leader. And for the last notable viewpoint for me is the very simple statement: having patience. Whether if it is for your employee, clients, the process of the business or even for yourself. Always have patience. He also mentioned controlling one’s temper. I, for one, have a bad temper but I know I will manage as time goes by. Having patience plays a big role on how you lead a business. Here will appear on how you handle non-fulfilling events that comes to the business. You will have to know how to handle these kinds of struggles without your emotions getting in the way of communicating. Businesses that are persistent, are capable to snap back after a loss and get back on track after a loss, are by far the most successful (Gregory,2019). A self-supporting business owner learns to understand and act independently of others is a typical characteristic among successful business owners. Here will show how reliable you are as a leader when it comes on overcoming these struggles. As shown here that I learned and reflected on a lot of things but I knew that I need more elaborated answers from the interview but I also know we can’t demand and take what was given. We still received great advice and answers to reflect on and we are thankful for our interviewee, Mr. Haliwin W. Borromeo, for participating. C. Angelo Jal Borromeo’s Individual Reflection Paper Based on our interview, I’ve learned on how to start a business and what kind of mindset you need to learn or attained before starting a business. The Interviewee tells us on his experience which he revised some motivational quotes on his perspective view. He also tackled every successful businessman/woman story about handling their employees on their businesses the way on how to treat them properly and he defined also what his real success is. In Interviewee’s perspective, he claimed that the history of his business started from a small business where he install a transportation van for certain malls such like SM Sta. Rosa Laguna 17 Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester which handled by Atty. Rafael Giga. Afterwards his business started to grow then now his business are partnered with KMC Zoom logistics and shuttles. I acknowledge his revised quotes especially from his “The best teacher is not only based on your experience but the experience of different person” this phrase absorbs and enlightens my mindset that learning and trusting to others experience is a part of best teaching. And from the Interviewee perspective helps me understand on being a leader on his experience. And the essentials of having partners or joining business organization or association will come if you learned how to handle the starting business and to be patient. And also tracking on business, Interviewee claims that tracking alone is very difficult and stressful therefore you need to assigned or designate a proper person or employee on their position. Such like Accountants should be in accountant firm, IT’s should be in IT firms and so on so forth. The Interviewee said that emotions can affects business which I wanted to stand this out. Because based on my experience my emotions affects my interactions with people and it has big effect on my academic performances. I agree to his statement that emotions has a BIG impact to the business. I would conclude my reflection paper claiming that based on this interview, I’ve learned many things and learned new quotes and methods of handling business. Maintaining a good mindset is a healthy method of starting business and having a mentor who has an experience of business which teach and guide you on how to deprive your pride and emotions. Therefore from the interview, I’ve learned the manners of being a good leadership and successful businessman. D. Juan Karlo Garce’s Individual Reflection Paper The interview is indeed a good discussion where students like us in the field could gain numerous lessons we can use as we take this certain path in our lives.. The first question that Angelo, asked is by telling us their background or history of their business. We all started from small business. There are a lot of things you need to learn from your business. I used to have a small business, so from that experience I still have a lot of lack of experience from that business. Mr. Haliwin Borromeo, said that in business you need patience, time management, supports, and how to make your employees be healthy. Their unique agenda on carrying out service that is uniquely made for their customers was ensured by Mr. Haliwin Borromeo Jr. Since aside from being Tours handler, they also give services on logistics. By carrying out safely their 18 Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester purpose of ensuring safety and qu7ality handling of products, this aim of the company was held for several years. This is why I think that the interviewee’s insights and advice would really help us not just on business itself but also on things like logistics and tours. So, like the shuttles on their business they have many branches here in Manila and Laguna. As time passes by, our country is following the so-called technological advancement. We are now one-by-one getting more strategic ways of making our lives easier. We also come up with different useful ideas in the field. So far, I gained a lot of ideas where I can innovate and start my business. It was all thanks to our interviewee, Mr. Haliwin Borromeo Jr. As I was able to clear my mind, I also gained a lot and may start planning as early as I can, now. Finally, we are able to have a basic understanding of the logistics company as told by the interviewee. Improvements in industrial distribution, dynamic challenges, and management of the interplay between market operations and plans should all be utilized in a dynamic corporate environment. With contemporary technology, management is becoming easier, and accurate documentation is becoming much easier than previously. E. John Carlo Soriano’s Individual Reflection Paper To start, this project was particularly fun since it included a practical component that demonstrated the significance of planning various options so that you can select the one that best fits your situation. When group members are inefficient and do not share an equal workload, group work can be incredibly challenging; however, my group functioned rather effectively with minimal setbacks. Our age were a huge discrepancy between me and the rest of the group. Because the rest of the group was more experienced, it meant that they had past expertise with logistics. The group's other four members were eager to offer any information they had, which helped me gain a better understanding of how logistics function. Our group was successful, in my opinion, since everyone worked together and demonstrated solid interpersonal skills. Our group excelled because of two interpersonal skills: responsibility and courtesy. Someone taking responsibility means claiming they're going to do something and then actually doing it. This worked effectively in our group since we were always certain that everyone had finished their tasks for each meeting. Manners were another important interpersonal skill in our group. Each member treated 19 Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester each other with respect, which made it easier for us to go through the task because we knew the other members would listen to any suggestions. In conclusion, we are able to briefly understand the logistics company which are interviewee explained thoroughly. In a dynamic corporate environment, improvements in industrial distribution, dynamic issues, and management of the interplay between market operations and plans should be used. Management is becoming easier with modern technology, and proper documentation is becoming lot easier than before. Many benefits in this industry can be linked to the application of technology in supply management. 20 Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester Acknowledgment First and foremost, the students would like to give their utmost gratitude to their Leadership and Decision Making professor, Dr. Leonardo Cada F. Jr. for his continual support amidst the entirety of the conduct of this requirement. It is without a doubt that through his suggestions, collective effort in providing guiding and learning materials in relation to the field, that the success of this presentation was achieved. Furthermore, the students would most importantly like to send their kind regards and thanks to the interviewee, Mr. Haliwin Borromeo Jr. who participated in this study. Never has it become more evident that his response and input is the key centerpiece in developing the insights and learning that the students gained from this requirement. Also, through this study, the proponents were thankful for they have gained more knowledge with regards to the said professions the interviewee was well-versed at. Last but definitely not the least, the proponents would like to thank the Lord Almighty Himself, for giving the motivation needed in accomplishing the endeavor; that is, the paper itself as well as the challenges that come along the way. 21 Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester References Alliance of Safety Transporter Logistics and Tour Corporation. (2019). About the company. http://astlogisticsandtours.com/about. Gregory, A. (2019). 10 character traits of successful small business owners. https://www.thebalancesmb.com/successful-owners-character-traits-2951855. LeBow, I. (n.d). The importance of people in business success. https://www.naboe.org/importance-people-business-success/. Mkheimer, A. (2018). The impact of leadership styles on business success: A case Study on SMEs in Amman. Arabian Journal of Business and bar A Management Review, 8(2), 1-2. https://www.hilarispublisher.com/open-access/the-impact-of-leadership-styles-onbusiness-success-a-case-study-on-smes-inamman-2223-5833-1000343.pdf. Nelson, K. A. (2020). Why risk taking is important in business . https://operationverve.com/whyrisk-taking-is-important-in-business/. Sacks, E. A. (2017). Communicative leadership during organizational charge: A case study of a new university president’s change-initiative team. https://fau.digital.flvc.org/islandora/object/fau%3A39791/datastream/OBJ/view/Commun icative_Leadership_During_Organizational_Change__A_Case_Study_of_a_New_Univer sity_President___s_Change-Initiative_Team.pdf. 22 Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester Appendix/Appendices APPENDIX A INFORMED CONSENT 23 Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester APPENDIX B RESUME OF THE INTERVIEWED LEADER \ 24 Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester 25 Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester 26 Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester 27 Course Code: MGT1101 Course Title: Leadership and Decision Making AY: 2021 - 2022 Term: 1st Semester APPENDIX C LEADERSHIP AND DECISION MAKING APPROVAL FORM 28