Course Code
and Title:
Effectivity:
MGT1101 Leadership and
Decision Making
2021 - 2022
FINAL REQUIREMENT
Course
Requirement: (100% equivalent to Final Exam)
Term
1st Semester
Doc Status:
Final Requirement: Thought Leadership
Successful Leader: Mr. Antonio C. Duller
ACD Construction
Dawel Enterprises
La Cosina Antonio
Team Aces Driving School
Submitted by Six Bomb Girls (Asis, Aniel, Co, Madrigal, Santos, & Truz)
Section 36
November 18, 2021
2
Table of Contents
Contents
Overview /Name of the Business .................................................................................................................. 1
Company Address and Contact Details......................................................................................................... 1
Date of Virtual or Online Interview .............................................................................................................. 2
Resume of Person Interviewed...................................................................................................................... 2
Questionnaire Template ................................................................................................................................ 3
Transcript of the Interview ............................................................................................................................ 5
Photo Documentation .................................................................................................................................. 14
Individual Reflection Paper/Personal Plan .................................................................................................. 16
Asis, Ann Roselle .................................................................................................................................... 16
Aniel, Nikki Laureign ............................................................................................................................. 17
Co, Maria Kristine................................................................................................................................... 18
Madrigal, Richie May ............................................................................................................................. 20
Santos, Krisha Claudine .......................................................................................................................... 21
Truz, Karyme Isabella ............................................................................................................................. 23
Acknowledgment ........................................................................................................................................ 24
Appendix/Appendices ................................................................................................................................. 24
1
Overview /Name of the Business
Mr. Antonio Duller owns various business ventures and the interview solely focused on three:
Dawel Enterprises, La Cosina Antonio, and Team Aces Driving School. He mentioned that with his
business, he usually appoints a “foreman” that will inform and update him regarding the status of their
work. Mr. Duller is the overall supervisor, and he gave his full trust with his managers. Moreover, he
elaborated about how they do not have a definite core value to follow as he believed that every person is
different, he does not like imposing on people.
Based on our research, his driving school has a vision and mission:
“MISSION – To impart to our students the adequate knowledge and information regarding rules of the
road, and safe and courteous driving. To promote that being a disciplined driver is the start in achieving
a safe road environment. To expand our company and initiate various programs that will enhance
driving conditions in the country.
VISION – To produce disciplined, defensive and courteous drivers that will contribute on the safety on
the road and help improve driving conditions in the country through our driving practices and theories.”
Furthermore, he reiterated that his other business does not have a definite core values, vision,
and mission as he operates his businesses in a simple manner.
Company Address and Contact Details
Our successful leader interviewee, Mr. Antonio C. Duller, is an owner manager that manages a
variety of businesses that are vastly different from one another. The variety of businesses includes, Rotary
Club, Dawel Enterprises, La Cosina Antonio, ACD. Construction, and Team Aces Driving School.
A. Dawel Enterprises: Design Builders and Gen. Contractor
Address: J.P Rizal Street., Sta. Clara Norte Pila Laguna-Philippines
Contact Number: (0949) 559 5033
Email address: dawel_enterprises@yahoo.com
B. La Cosina Antonio Restaurant: Indoor Dining: Outdoor Seating
Facebook Page: https://www.facebook.com/LaCosinaAntonio/
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Address: J. P. Rizal St., Barangay. Sta. Clara Norte, 4010 Pila, Philippines
Contact Number: (0949) 559 5033
Email Address: lacosina_antonio@yahoo.com
C. Agua Antonio: Hotel Resort
Facebook page: https://www.facebook.com/AguaAntonioPilaLaguna/
Address: Rizal St, 4010 Pila, Philippines
D. Team Aces Driving Academy - Pila Laguna: Driving School
Facebook page: https://www.facebook.com/TeamAcesPila/
Address: JP Rizal St., Sta. Clara Norte, 4010 Pila, Philippines
Contact Number: (0905) 641 5348
Website: http://www.TeamAcesDriving.com/
Date of Virtual or Online Interview
The virtual interview was held last November 7, 2021, Sunday at 10 AM using the virtual
conferencing application Zoom. It was scheduled in a time and date that Mr. Duller chose in order for us
not to interfere with his busy schedule. Before proceeding with the virtual interview, we sent an Informed
Consent Form which was duly approved by our course professor Mr. Leonardo Cada, Jr.
Resume of Person Interviewed
The interview started by the interviewers asking about his basic and background information, but
due to private personal matters, the interviewers could not get his resume. Mr. Duller studied an
undergraduate course of architecture in the Technological Institute of the Philippines, while studying, he
mentioned that he also took a part-time job as a draftsman to Arch. Manalang. In his work, he practiced
what an actual architect does, and with that he was inspired to start a business early. Mr. Duller saw how
the corporate business works which is why he decided to start his own during the year 2000. His family
was his primary inspiration while starting the business, he also mentioned that he borrowed a lot of money
from the bank which pursued him to continue and not give up.
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Mr. Duller was a self-taught businessperson, he mentioned that he would always ask his clients and
suppliers of how things work. It is one of the ways on how he gained knowledge to run his business. Also,
he had a Chinese friend from Sta. Cruz which eventually became his mentor. “’pag magtatayo ka ng
negosyo, dapat mahal mo yung negosyo mo, dapat mahal mo yung itatayo mong business para nandun
yung puso mo” is what was his mentor said which inspired him to push through.
He started with construction as his first business, with government projects as his first projects. As
time passed by, he started accepting private projects which continued until the present time. Moreover, he
also shared that their construction business is focused with Pag-Ibig housings, schools, and banks at the
present time. Eventually, he found himself managing a restaurant and a driving school which also went
well.
Mr. Duller is a teacher-mentor type of leader; he cares about his people and works with them. He
treats them as colleagues rather than followers. He is also willing to listen to their concerns, even if it is
personal. Mr. Duller is approachable in a sense that his employees can borrow money from him. In their
work ethics, he likes providing solutions to the challenges they encounter immediately before it got worse,
and by that, he stated that there are no major problems that might make their business downhill.
Questionnaire Template
Edited Interview Guide Questions
1. Was it always your dream to become an entrepreneur?
if yes, tell us a story of how you developed that dream and your inspiration to pursue it?
if not, what was the turning point in your life that made you decide “I wanted to become
an entrepreneur”?
2. How old were you when you started managing your own business? What were the challenges
during early years of your business/es?
3. Did you find yourself on the verge of giving up? Can you tell us your story?
4. In our university, we have core values of Fortitude, Excellence or Uprightness, do you also have
certain values that follow and observe in your business operation?
YES, I have, and these are: ________________________________________________
NO, I do not have.
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5. In growing your businesses, do you consider providing an opportunity that will benefit your
employees?
YES, what are those?
NO, why so?
6. How did you utilize your power or position in the company to lead or manage your staff in order
to grow your business?
Was there any situation where your workers led your company down the wrong path? and
how did you deal with them?
How do you motivate them to keep up their good work?
7. As a business owner, were there any missed opportunities or significant risks you had to deal
with? Can you tell us why did it happened, and how did you manage to overcome those
situations?
8. We are all aware that CoViD-19 affected not just our health but every aspect of our daily lives,
especially businesses, were there challenges that you have encountered during the first months of
the pandemic and how did it affect your business at the present time?
9. What planning do you do especially that you handle not one, not two, but 5 business
organizations?
10. Since it is mentioned that you handle a lot of businesses, do you manage them hands-on? Or what
is your leadership style in managing various businesses?
YES, what specific work do you do?
NO, proceed with the questions below.
11. How do you cope with a lot of competitors? What distinguishes your businesses (i.e., restaurant
business) from others?
12. What skills or attitudes attitude do you look for an employee?
13. How do you spend your free time knowing that you handle a lot of business?
14. Lastly, looking back from the time you started your businesses, what do you think is your unique
selling proposition that made a huge positive contribution in your businesses?
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Transcript of the Interview
The Interview was held utilizing the video conferencing application Zoom, and before starting
we asked Mr. Duller on what to address him during the interview and he said its fine to call him
“Tito Toni” and so we did. Moreover, Mr. Duller used the Filipino language in answering the
question as it is the language, he is most comfortable using in.
Co: Can you tell us more about yourself?
Mr Toni: Bale ako nag-aaral ako ng architect undergraduate so yun sa TIP ako nag-aral ng
college ng architecture at 1984 ot nasa 1983, 1984, or 1985 nasa manila ako noon. Nag-aaral
ako TIP ng architecture so syempre mahirap lang ang buhay mahirap lang kami hindi ko natapos.
Nagtrabaho an agad ako habang nag-aaral ako nag papart time part time jobe ako ng draftsman
kay architect manalang, doon ko na anon a man maganda pala mag trabaho ng architect nakita
ko kasi ang pagkita ng pera sa contruction so yung naging ano yun lang klaseng background na
undergraduate ako ng architect.
Co: Was it always your dream to become an entrepreneur?
Mr. Toni: Kasi yung ngang ano syempre mahirap lang ang buhat talagang, paano ko ba
ipapaliwanag yung ganon. So ganito self ano kasi yung nangyari sakin dito so kumbaga di ko
masasabing entrep[reneur kasi di ko alam kung ano yung mga ganong set up so bale ako talagang
pinaghirapan ko yung aking paraan upang matuto ako sa negosyo although nagtatanong lang
ako doon sa sa mga suppilier ko noon ng mga materyeales ng pagtatakbo ng business sa kanila
ako kumukuha kung paano patatakbuhin ang negosyo, kasi may kaibigan ako ditto na instik na
magaling sa negosyo isang big time ditto sa Sta. Cruz so sa kanya ako para siya bang nagtuturo
sa akin paano imamanage yung business innaccpet ko lang yung mga ganon then sabi niya sa
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akin pagmagtatayo ka ng negosyo dapat gusto niyo yung negosyo na, para mahal mo yung
negosyo mahal mo yung itatayo mong business para andoon yung puso mo pag yun ang
palalaguin mo yung business. So kaya ito tinaggap ko yungcontruction business nag umpisa ako
sa maliit lang an puhonon so hanggang unti-unti napalaki so ganun, nag umpisa kasi aki mag
over ako ng project tapos yung kinukuda ko ay repair- repair lang ng proyekto hinsi masaydong
sensitive yun hanggang sa maka shift ako ngayon sa private. Kumuha ako ng ng ano sa
government, sa pag-ibig, sa pag-ibig ano nakakkuha ako ng mga project so hanggang ngayon
may mga pag-ibig pa ako na hinagawang housing, tapos may nakilala ako na isang engineer na
ipinasom na man ako doon sa ginagawa ko ngayon, yun ang malalaking project na ginagawa ko
yung mga bangko at school dun ako nag fofocus ngayon.
Co: How old are you when you started you own business? What were the challenges during
early years of your business?
Mr. Toni: nag estart ako ng sarili kung business ay 2000 ako nag start ng sarili kung business
2000. Nandoon yung ano kasi pag start ng project kasi open biding yan eh open biding so
nandoon yung ano syempre maliit ak na negosyante, wala kang sasakyan nandoon yung
binibully ka ng mga malalaking constructor so yung yung magiging challenge mo pag ikaw ay
na bubully ng ganoon so hindi ako nagpatalo sa ganongs et up so anag nasa isip ko kaya ko na
man tung estimaten eh, kasi sila may mga sariling engineer, may sariling silang architect so
yung time nay un ako mismo nag estimate ako mismo nagpunta ng site ako mismo ang foreman
na din. Ako may tao lang ako ako lang nag dedecatte sa mga tao kung anong gagawin so yun
yung naging ano kaya ko yung patakbuhin dahil alam ko yung trabaho ko kahit binubully ako
ng mga yun okay lang, dahil nakita ko nam an yung mga nagbubully sa akin na mga kompanya
noong aram hindi n aman sa pag-aano may sarili na din akong sasakyan, mat sarili na akong
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opisina, may bahay na dina ko, may mag taohan na dina ko di na nila ako ma aano dahil napakita
ko sa kanila na nagampanan ko yung tungkulin ko bilang isang manager.
Co: Did you find yourself in the verge of giving up? Can you tell us your story?
Mr. Toni: kahit minsan, di pumasok sa isip kong mag give up. Tsaka wala rin anaman ako ibang
magiging trabaho kung hindi ito na lang. Umutang din kasi ako sa banko kaya sabi ko sa sarili
ko, di ko pwede to I-give up. Ilalaban ko talaga to. Sabi rin sakin ng mentor ko na Intsik, pag
may pinasok kang negosyo, papangatawan mo yan. Tsaka ka magtatagumpay pagka talagang
nag pursisgi ka diyan. Inisip ko rin ang pamilya ko kaya di talaga pwede pumasok.
Asis: in our university, we have core values of fortitude, excellence, or urightness, do you also
have certain values that follow and observe in your business opereations?
Mr. Toni: para sakin, oo pero sarili kong diskarte hindi ibig sabihin eto pwedeng mag ganito
(gumana) sayo ganun
Asis: in growing your businesses, do you consider providing an opportunity that will benefit
your employees?
Mr. Toni: oo, at kasama rin talaga kompleto lahat ng tao ko ng benefits nila. And sa government
may sinusubmit talaga na yung empleyado mo dapat may ceratin na benefits yan tulad ng SSS,
PAG-IBIG ganun. Pag nasa legal business, kasama talaga yun.
Truz: how did you utilize your power or position in the company to lead or manage your staff
in order to grow your business?
Mr. Toni: alam mo kasi ako di ko tinuturing yung sarili ko na manager e. Parang ang relation ko
sa aking mga tauhan, magkakatrabaho lang kami. So nandun yung set-up na mag gagalangan
tayo, may respetuhan. Hindi ko sinasabi na ako manager dito dapat ako lang masusunod.
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Nahingi rin ako opinyon sakanila kung ano ba mas maganda gawin dito ganun. Madali lang din
ako lapitan. Hindi sila nahihirapahan sakin para kung may problema sila ganun.
Truz: was there any situation where your wokrers led your company down the wrong path? And
how did you deal with them?
Mr.Toni: ay wala pa naman kasi nangyayari na ganun, di ko pa na eencounter yung ganung
sitwasyon. Wala dahil nga siguro nakakausap nila ko pag may problema sila. Meron nga minsan
hindi nanila nirerecord yung ma kinukuha nilang pera sakin kasi nga madali lang ako
lapitan.hindi nangyayari yung gumagawa sila ng move para magkaron ng problema yung
kumpanya.
Truz: how do you motivate them to keep up their good work?
Mr. Toni: Sa construction kasi kinkausap ko na man sila eh tapos dinidiscuss ko kung paano
yung set up kasi bawat project ko kasi may kanya kanyang akong nilalagay na foreman, yung
foreman kung project ko ay walo, walo din yung aking foreman so tig iisa isang tao yun head
ng bawat isang project so bale ang diskarte ko nalang dyan ay management iikutan ko nalang
yung mga site para Makita ko kung anong kulang pa so kaya yung foreman ko nalang yung kina
kausap ko ganito set up natin may target tayo na ganito so kailangan ma I deliver natin ng ganito.
Sumusonod na man yung ano basta may instruction ka lang ipapakita mo din yung basta may
mga detailed ako na ibibigay sa kanila para hindi na isl amahirapan nak drawing.
Truz: as a business owner, were there any missed opportunities or significant risks you had to
deal with? Can you tell us why did it happened, and how did you manage to overcome those
situation?
Mr Toni: sa isang negosyo kasi sa akin may nagyayari din talag an ganon na paano ko ba
ipapaliwanag? so may nangyayari kasi pero na ano ka agad yan kasi nasosolve na agad yan mga
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problema nag anon ka pag may manyayari na mga ganon sinosolve ko na agad yan di ko na
pinapalala yan kasi sabi ko nga sainyo di na man ganon ka komplekado yung kompanya ko kahit
marami akong tao, kasi sa construction na man sa field, although sa field lang na man
nagkakaroon ng problema sa opisina hidni naman masyado sa opisina kasi konti lang sila sa
field kasi ang mga taohan mo naman dyan hindi ganon ka, kumbaga matataas ang pinag-aaralan
so mga maliliit lang yan mabababaw din lang ang kaligayahan kagay lang natin di ganon ka ano
para gumawa ng ganito para magkaaron ng problema ng ganyan so hindi, nagyayari pero hindi
na man lumalala.
Mr. Toni: Ang naapektuhan mabuti ng pandemic na ‘to ‘yung restaurant. ‘Yung restaurant ko
talaga yun ang kauna-unahang tinamaan. Pero sa construction, almost two months lang kami sa
construction natigil ng trabaho then nung mag luwang nang konti, nag-proceed na kami. Pero
naapektuhan din kasi nga ‘yung aming mga project na naka line up na, yung malaking project
sa hard bank, sa Mindanao kasi yung aking mga projects sa hard bank. So napatigil yun, magt2 years napatigil. Last last week nakipag meeting na ulit ako sa mismong may ari, sabi sa’kin,
ididiretso na ulit yung mga project so ayon, nagkaroon na ulit ng linaw. By 2022, first week ng
January, start na ulit kami dun sa mga project namin sa Mindanao. Ayon, apektado kasi hindi
pwede ‘di maapektuhan ng pandemic eh pero yung mga tao ko katulad ng sinabi ko sayo, di ko
sila pinapabayaan. Yung two months na pag bagsak pa lang ng lockdown, suportado sila sakin
ng sahod. Two months, linggo linggo sila nandito sa bahay para bibigay ko yung
pangangailangan nila.
Santos: What planning do you do especially that you handle not one, but five business
organizations?
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Mr. Toni: Kasi di naman ganon kalalaki ang aking mga negosyo tapos kada isang ano naman
(negosyo) may manager. Sa restaurant may sarili akong manager dun. Sa Team Aces, may sarili
akong manager dun. Sa construction, so ako mismo nag-aano (nag-hhandle) dun bawat project
din may mga foreman ako sa hindi ganun kahirap I-manage. Bale supervision na lang
nangyayari sakin. Tatanungin ko na lang yung manager, “oh ano naging problema dito?” tapos
nag-mmeeting na lang kami. Ganun lang kasimple ‘yun.
Krisha: Since it is mentioned po that you handle a lot of businesses, do you manage them hands
-on? Or what is your leadership style in managing various businesses?
Mr, Toni: Ah yun na nga bali may mga manager ako so bali ang stand ko na lang diyan tinitignan
ko na lang sila and tinatanong ko kung ano pa yung mga kailangan nating i-improve para mag
grow pa yung ating negosyo. So mismong direkta ako sa manager, tinatanong ko na lang, pagusapan natin kung ano pang magandang gawin kasi sa restaruant at driving school lang naman
usually ako ganyan, pero sa aking construction business, kilala na dito samin so marami na
akong walk-ins. So kahit wala ako dun sa office, may tao ako dun na eto kakausap sa client.
Yung aking engineer papaliwanag niya yung mga tinuro ko sakanilang set-up.
Krisha: How do you cope with a lot of competitors? What distinguishes your businesses from
others?
Mr. Toni: ‘Dun sa restaurant ko, nagpapasalamat nga ako kasi hindi ako umuupa ng pwesto kasi
sarili kong pwesto ’yun. So yung mga kalapit ko dun, yung time na yun, netong pandemic, mga
naupa sila so talagang sila nagsara. Ako naman dire-diretso, di ko sinarado eh (restaurant ko)
basta sabi ko lang sa manager, maka table lang ako gawan niyo ng paraan. Mag-delivery tayo
ganun. So yun, tsaka dun sa lugar namin yung pinagtayuan ng restaurant, ‘di naman sa pag-aano
eh ang aking restaurant dun ang pinaka malaking restaurant. (Yung lugar na kasi kung nasaan
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ang restaurant ko) Puntahan kasi ‘yun ng mga politiko, kaya wala sila ibang pupuntahang
restaurant kung hindi yung akin lang kaya kahit nagkaroon ng pandemic medyo buhay naman.
Sa construction naman kasi, pag ikaw talaga ay alam mo ang ginagawa mo at gusto mo, di ka
talaga matatakot sa competitor eh. Katulad ako mismo pag kinausap ako ng kliyente, mabibigay
ko na agad sayo magkano aabutin ng bahay mo. Bibigyan na kita ng rough estimate, so dun pa
lang magkakaron sila ng tiwala sakin. Tapos may opisina ako, puntahan nila ako.
Madrigal: Clarify ko lang po, construction po yung first business niyo?
Mr. Toni: Oo dati kasi nung mag-asawa ako, di pa ko nangongontrata, nasa isang pabrika lang
ako as draftsman. So nung nagsara, nag-apply ako ng trabaho sa pisang contractor so dun ako
natuto. pinasa niya sakin lahat ng trabaho, ako pinag-drawing niya, pinag-estimate, pinagsupervise. So nakita ko na pano pagkuha ng lisensya, pano makipag-usap sa mga politika kasi
panay government project ang ginagawa namin noon. Dun na ako nag-start sa maliliit na repairs.
Nung medyo okay na tsaka alo nag-start sa mga milyunang projects.
Madrigal: Pano po kayo napunta sa business ventures naman? sa restaurant niyo po ganun
Mr. Toni: So yung opisina ko kasi, kalapit noon ay lumang bahay. Binenta sakin yung lote so
malaki yun 800 sqm. At habang inaayos yung bahay, nagkaroon ako ng idea na gawing
restaurant kasi noong pumunta ako sa Max’s, sabi ko parang kagaya ito nung bahay na ginagawa
ko. Kaya pag pumunta ka sa restaurant ko, para siyang lumang bahay kaya ayun di ko talaga
plinano itayo yung restaurant kaya sabi ko nga siguro si Lord ang may gusto nito. Kaya ang
pinangalan ko dun ay “La Cosina Antonio” kasi yung patron ng Pila (Laguna) San Antonio de
Padua. Yung ginamit din namin na materyales dun, yung time na yun may ginagawa ako sa
Iloilo na banko, at may gigibain kaming bahay so yung mga materyales dun, inuwi ko rito sa
Laguna, isinakay ko sa barko, ayun ang ginamit ko sa paggawa ng restaurant ko. Sa driving
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school naman, although 2 years pa lang, yun naman ay gusto ko lang magkaron ng other income.
Sabi ko, driving school maganda kasi nakita ko na bago kumuha ng lisensiya kailangan muna
mag driving school. Kaya sabi ko, magiging in-demand ito so umuna na ko.
Madrigal: Maganda naman po yung income niyo?
Mr. Toni: Nung una maganda, tapos ano lang eto syempre nag lockdown bawal ang face to face
so walang face to face lecture at wala ring driving school na manual na tuturuan (dahil)
pinatanggal ng LTO. Pero ngayon, may mga nag-eenroll na ulit.
Madrigal: Ano naman po yung ginagawa niyong standard or characteristic na hinahanap niyo
po sa employees niyo para ma appoint niyo po kung anong position nila?
Mr. Toni: Syempre, kunwari katulad sa restaurant, kailangan related sa course dun sa business.
Kunwari ano siya ng HRM. Sa construction naman, engineer, architect, kinuha ko diyan panay
newly graduate kasi pag newly grad hindi yan matitigas ang ulo. So pag tuturuan mo, susundin
nila tinuturo mo. Tinuturuan ko rin sila paano ang actual estimate. Bali sarili kong procedure
binibigay ko sakanila. Basta related dun sa business na hahawakan niyo.
Madrigal: In terms po sa skills, ano po yang hinahanap niyo sa pagiging manager ng business
niyo?
Mr. Toni: Syempre yang kunwari pag nagtayo ako ng negosyo, alam ko dapat pero kung di ko
alam, siya (yung manager) naman may alam dahil alam ko na kaya niya patakbuhin ang negosyo
na yan. Basta related yung skills mo sa position na ibibigay ko sayo.
Madrigal: Since marami ka pong business na hina-handle, meron ka pa po bang free time?
Mr. Toni: Kaya naman kasi yung mga opisina ko eh di naman magkakalayo. Yang aking driving
school, nasa second floor lang opisina. So ‘di ganun kakomplikado kasi isang area lang kaya
madali lang para sa’kin. Accessible naman sakin kaya na-mmanage ko yung time ko.
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Madrigal: At the present time po mayroon pa po ba kayong naiisip na business venture na gusto
niyo pong gawin?
Mr. Toni: Siguro wala na, papalaguin ko na lang tong mga businesses ko kasi matanda na ko.
Ipapasa ko na sa mga anak ko at sila na ang bahala sa susunod kung ano pa tatayo nilang
negosyo.
Madrigal: Looking back from the time you started your business, what do you think is your
unique selling proposition that made a huge contribution in your business?
Mr. Toni: Soguro yung kung paano ko i-manage (yang employees ko) hindi ako ganun ka-ano
sa tao, kumbaga kaibigan ang tratuhan namin. Kaya nagiging tapat din sila kasi nakikita rin nila
siguro sakin kung paano ako mag trabaho. Tsaka Syempre isa rin yung lagi ako nahingi ng
tulong sa taas (kay Lord) nagdadasal ako Sakaniya palagi na tulungan niya ako sa management.
Madrigal: That is it po, we would like to thank you po for your time!
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Photo Documentation
Image 1: E-mail sent to inform the interviewee about the interview
Image 2 & 3: Photo Op with Mr. Duller
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Edited video that shows the highlights of the virtual interview:
https://feueduphmy.sharepoint.com/:v:/g/personal/2021059291_feu_edu_ph/EYtf2tk6ZRpNr5VAccWLoHABJYE47uKg
ENnaK-VeZm-T1w?e=hb7yHb
Image 5: La Cosina Antonio retrieved from La Cosina Antonio’s FaceBook page
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Individual Reflection Paper/Personal Plan
Asis, Ann Roselle
A successful entrepreneur possesses strong characteristics and perspectives. It is
accomplished through the interaction of the leader, the follower, and the environment. During
the interview, Mr. Duller brought up some interesting and valuable points that I could apply in
my daily life. When he first started his company, he made a detailed business plan. It included,
among other things, marketing analysis, competitor and market research, and financial
requirements. His values developed along with the journey. I could see happiness and fulfillment
in his eyes.
When we first met Mr. Duller, he greeted us with humility, telling us not to expect too
much from him because his business isn't as big as we thought. It piques my interest in knowing
more about him. It's a big adjustment for him, and he had a lot of difficulty managing a business
when he first started in 2002. He mentioned that he was bullied by a huge construction company
with a large fleet of trucks and resources. But he didn’t let it stop him from continuing his
interest in the world of business and construction. "Ilalaban ko ito," he said to us, is a powerful
phrase. It served as motivation for him to work even harder.
To be a leader, you must be knowledgeable, compassionate, and courageous. It doesn't
matter where you come from, how much money you have, or how much knowledge you have,
as long as you're willing to fight for your dreams. Just be consistent in what you’re doing and
treat the people you meet along the way nicely, especially the people you work with.
I can relate to his situation because I, too, have been bullied because of my volleyball
skills and my small business sewing shop. I felt small in comparison to the people around me.
Some are doubtful of my abilities. Strangers are sometimes the ones who support me the most.
Managing a business and being a student athlete is a difficult task. However, listening to
interviews with successful people and meeting people like Mr. Duller serve as role models for
me and inspire me so much. I hope that one day I'll be in a meeting room too, in front of students,
telling a story to give an inspiration of how I overcame my fear with the values I learned, hard
work, and strong faith that kept me going to be a successful leader and businesswoman. I
realized that my education and character as a person are worth it.
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Aniel, Nikki Laureign
Upon conducting an interview together with one of the successful leaders we have come across,
such questions are present like “What makes them a good leader?” Basically, it may appear to be a simple
question, but comprehending it would definitely assist us in practicing on how to develop ourselves as good
leaders. Certainly, without our own experiences and observations, we won’t have enough knowledge about
leadership. As an aspiring Real Estate CEO, a leader should create a proper communication between the
employees in the field. To be a leader, it is highly encouraged to have effective communication. Moreover,
a leader should be aware on preventing complications along the process of communication of one person
to another.
Personally, managing a business is difficult, especially if it is your first time and you have no prior
experience at all. You are still adjusting to the situation, wondering how you will gain people’s trust and
captivate their interests. That’s why, when we had an interview with one of the successful leaders we have
come across, we asked him a few questions. And based on his responses, you can tell how driven he is to
achieve for more, despite the hurdles he has encountered. Also, according to the interviewee, one of his
friends assisted him in learning how to run a business, which I believe is a significant benefit because no
one can be successful on every first try.
In a growing business, there will always be ups and downs along the way as it can help us in gaining
more and more knowledge that we can put to use. Giving up, on the other hand, should not be an option
because it simply implies that you do not have hope to be what you are attempting to accomplish.
Encountering difficulties does not mean what you did was wrong, it simply means that it is preferrable to
give your best of best rather than settling down for less than an average. A failure won’t dictate on how will
you become after the long run.
To sum up, in order to be a good leader and be successful, one must learn to accept failures and
learn from it. We never know, the experiences and challenges can lead to variety of opportunities and will
most likely have a reward of fulfillment, satisfaction and contentment of accomplishments. Through
modifying their leadership skills, they can definitely assist others.
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Co, Maria Kristine
After interviewing Mr. Antonio C. Duller, who manages and owns five businesses, as a
Marketing Management student, I have learned a lot of things from him. At first, he told us that
he did not really see himself as an entrepreneur before. Way back 1984, he studied architecture,
however, because of difficulty of life and lack of money, he was not able to finish the degree.
That was the time when he started working as a craftsman and started being an entrepreneur in
the year 2000. He told us how difficult it was when he was just starting because aside from being
an undergraduate, he did not know anything about managing a business.
He really worked hard to get where he is now. He was also thankful that he had a friend
who taught him how to run a business. I really admire Mr. Toni’s hard work and patience. His
story was really inspiring. Even though Mr. Toni was an undergrad, knew nothing about
business when he first started, and there were times when successful business owners belittled
him, he did not think of giving up. He started from scratch and now, he is a successful
entrepreneur who owns not just one, but five businesses. I have realized that with hard work,
perseverance, and the eagerness to learn, we could be successful in life.
In addition, we should not be ashamed of asking our mentors, friends, or people who
know how to run a business because there is nothing wrong with that. We must have the courage
to learn and develop new skills and trust our own timing. I also became more inspired as we
asked Mr. Toni how he manages and leads his employees/staff. He always makes sure that his
staff receives their complete benefits, and he also told us that he treats his staff equally. “Alam
niyo kasi, hindi ko tinuturing yung sarili ko na manager eh. Parang ang relation ko sa aking
mga tauhan, magkakatrabaho lang kami.” he answered. Mr. Toni said that as long as they
respect each other, then that is already good enough for him as co-workers. He also mentioned
that when making decisions, he is always considering the opinions of his staff and makes sure
that his staff can easily approach him without feeling intimidated or scared of him as a manager.
I admired him for his perseverance and hard work, but I admired him even more when
he told us how he is as a leader. Working is never easy but having a good leader in a
business/company inspires its employees to do better. If I were to ask, I would rather have a
difficult task with a kind boss/leader than an easy work with a selfish leader. This made me
realize that no matter how successful I am in the future, I should always stay kind and down to
earth.
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We also talked about how the pandemic affected Mr. Toni’s businesses and his
employees. Mr. Toni said that his businesses were really affected by the pandemic, especially
his restaurant. However, he also said in the interview, “Apektado talaga.. Pero yung mga tao
ko ‘di ko pinabayaan. Suportado sila sa’kin linggo linggo nandito sila sa bahay para bibigay
ko yung pagangailangan nila..” My groupmates and I were really surprised by Mr. Toni’s
kindness and attitude as a manager and business owner. We were all so amazed by his leadership
style and how he handles all his businesses.
In conclusion, I learned so many things from Mr. Toni and this is a huge help for me
because I also want to be an entrepreneur or a manager soon. When starting a business, we
should have the courage to take the risk and to not give up no matter how many challenges we
face as we start a business, and no matter how difficult life is in general. Hard work indeed pays
off. I remember this quote I read from Twitter that says, “In order to succeed, your desire for
success should be greater than your fear of failure.”
Aside from being a hardworking person, I have also realized that attitude and character
are also important in achieving our goals in life. The way he talks about his business, and success
was not overly proud hence we did not feel intimidated. In fact, when we asked him how he
would like to address him, he told us to just call him “Tito Toni”. Sir Toni or Tito Toni is such
a humble person despite his great success. It made me realize that no matter what our current
life situation is, we should always stay kind to one another. We should always keep in mind that
good character leads to success.
With that being said, I am grateful that my groupmates and I were able to interview not
just a successful entrepreneur, but also a great and very kind person. We learned a lot about
starting to run a business, what attitude and mindset we should possess, the importance of having
a good fellowship with your co-workers, and the importance of having good values not just in
business, but in life as well. We are so thankful for this opportunity to interview a successful yet
very humble entrepreneur; all of us were really inspired and motivated after the interview.
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Madrigal, Richie May
The word “leader” is not just a mere title, it is more than just exposing your power and
flaunting your position. Taking the responsibility of being a leader comes with understanding
your followers and the situation you are all facing.
In the interview, I have gained a wide range of knowledge especially in my situation
where I have been constantly appointed to lead a school project during my senior year in high
school. His experience taught me how to humble myself in every situation. Moreover, he
inspired me to start the business that has been sitting in my thoughts for months now. Personally,
the reason why I took a course that is related to business is because I believe that I am a businessminded person and I will do well in this field and learning how Mr. Duller proceeded with his
businesses without a prior knowledge to the field, it pursued me to do the same.
He also shared the process on how he discovered his restaurant “La Cosina Antonio”.
His restaurant was an old two-story house and he bought it because he had some other plans,
but while fixing it, he thought of an idea of making it into a restaurant. Mr. Duller mentioned
that he was inspired by the famous Filipino dining restaurant Maxx’s because its interiors were
the same as the old house he was working with, and with that he grabbed that opportunity to
make it his own version. Mr. Duller believed that it is God-given because at the same time the
name of Pila, Laguna’s patron saint is St. Anthony de Padua (San Antonio de Padua) which is
why he also named it La Cosina Antonio. Mr. Duller’s story inspired me to grab every
opportunity I can see in order to make my future business grow, or if not, I am going to make
my own opportunity.
Concluding, Mr. Duller is a great leader, he is not afraid to take risks and is always
making every situation an opportunity, and with my dreams too, I will strive to do the same
thing so I can succeed with my plans.
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Santos, Krisha Claudine
It was a great privilege to interview a successful leader and discover how they achieved
their successes. Also, to have a change to know their journey to success and know that some of
the most successful leaders struggled and failed before achieving their goals and dreams.
Moreover, everyone has a different timeframe for when they will thrive and achieve their goals
and ambitions. And which there are also some paths we wanted to take but is not meant or right
for us because we have a destined path where we can flourish and shine.
Creating this paper fascinates me because it allows students to learn about different
leadership styles and relationships leaders have with their followers. Completing the paper was
stressful, but we worked in completing it despite a heavy workload. Working in groups was
beneficial because we were able to merge all of our ideas into one and then come up with a
single concept. It was good that we were assisting each other in completing our tasks, and I'd
like to point out that my group did not argue about which part of the paper to get and complete.
And to our group representative, who was great in dividing the parts evenly among us, the
members. Reaching out to one of the successful leaders was challenging because they were busy
with their schedules and had several meetings to keep, but we were able to squeeze in a short
interview time. During the interview, it was truly inspiring to hear the story of our successful
leader interviewee; he inspires us to succeed despite the obstacles, and to use our challenges as
inspiration to succeed. Our presentation preparation was planned so where we could understand
the flow of our presentation and actually comprehend the entire paper so that we could discuss
it with our lecturer.
By listening to the interviewee, I am inspired to keep working toward my goals, even if
I am struggling, because if you truly love what you are doing and want to pursue a career in that
industry, you must be willing to take risks and endure hardships. I realized that if you truly want
to pursue your passions, you will not stop until you achieve your goals, and that is how you will
achieve your goals. Using your challenges as inspiration to succeed because, after considering
the circumstances, you will realize you don't want to be stuck in it, which is why you will use it
as motivation. As our interviewee mentioned, it was not his desire to take the business career;
instead, he was pursuing architecture, but due to circumstances, he had to give up his goals and
pursue the business path. I realized that we have a destined path where we can thrive; this does
not mean that if we do not achieve the dream we desire, we will not be successful. Rather, it is
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how we motivate ourselves to succeed with many opportunities; we should not focus solely on
one goal, but rather on ways to succeed. To elaborate, we should not primarily focus on
achieving a specific career goal in order to be successful. For example, if you want to pursue a
career in business, you will go to great lengths to get it; nevertheless, if you have already
overcome enough obstacles to get there. And that's when you'll realize that maybe that path was
not for you, and that you should try something else, like pursuing a professional career as a
doctor, lawyer, or engineer. Then, as a result of pursuing different path, you would discover that
"here is where I am meant to be." Overall, don't limit your success to one career; instead, start
dreaming about success and figuring out how to get there.
As time goes by, we will continue to face challenges and hardships throughout our lives,
but we must not allow them to prevent us from reaching our goals. Look for motivation that will
assist us in achieving our goals. Because all of the difficulties and struggles we will face will
only be a part of our journey, and we will be able to achieve our goals one way or another. Let
us continue to dream and live happily ever after.
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Truz, Karyme Isabella
Being able to pick someone when they are down and motivate them to strive to their full
ability and helping them mold their selves at their greatest potential. True leaders, I believe are
naturally born and have been harness in time. To be an effective leader, you should know when
to open up yours ears and close them. They are certain times where we should listen to our
subordinates, and they are times when we must know when not to. We must know how to
analyze situations and dilemmas to thoroughly know how to handle them. We must be fair to
everyone and most importantly we must respect everyone's capabilities. A true leader would see
through his subordinates and would know on which area they have great potential and would
excel. Everyone has different things they are good at and so a true leader should know who,
where and what task to give it's subordinates not just for them to excel on their respective
potentials but also for the team to have an efficient and effective workplace where everyone
succeeds and is happy and so every work, they do will have a positive outcome.
The hardest part of being a leader for me, I think is that you do not hold your subordinates
minds and their lives, no matter how much we show them their potential, no matter how much
we motivate them if they have zero interest, it will be zero productivity from them and this one
of the dilemmas most leaders will probably have to go through when they decided when to let
go of someone specially if it's already holding back the whole team and its progress. This is just
one of its cons, but I think it's the hardest part for a leader to do when he has to give up on
someone or else he will sacrifice the whole team and its success. I have learned that to be an
effective leader is you need to be passionate with what you do, you need to have a goal in order
to be a successful leader. And as we interact more with the leader it feels like were being bought
to his life journey of him being in his lowest and him on his successful time. His life is not as
easy as we think he also struggle in his life he didn’t became successful right away but because
he is brave because he knows if he didn’t do it who will? And he also thinks about his family’s
future. And becoming one of the greatest leaders you need to fall a lot of times in order to
achieve the top because there is no easy way you need to stumble again and again in order to
achieve it. The leader that we interview is one of a kind leader because he treats his workers as
a family and I think that’s a good strategy to gain the trust of your workers. As we talk about
his experiences i have learned about how you should make money in this kind of generation,
especially this pandemic you need to learn more about the business you should make before
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going through it, you need to know how your business is different from others. And I’ve enjoyed
the interview because I also gain knowledge from it.
Acknowledgment
The students would like to take the opportunity to acknowledge Mr. Duller’s participation to the
virtual interview even with his hectic schedule. Also, we would like to express our special thanks to our
professor, Dr. Leonardo Cada for encouraging and guiding us.
This interview would not be successful without the effort, commitment, and cooperation of the
group members: Ann Roselle Asis, Nikki Laureign Aniel, Maria Kristine Co, Richie May Madrigal, Krisha
Claudine Santos, and Karyme Isabella Truz
We are also very thankful to our school, Far Eastern University and IABF Department for the
opportunity to do this interview.
Appendix/Appendices
Informed Consent Form
INTERVIEWEE INFORMED CONSENT FORM
To the prospective interviewee: Kindly read this consent form carefully and ask as many questions
as you like before you decide whether you want to participate in this virtual interview session or
not. You are free to ask questions at any time before, during, or after participation in the interview.
Project Information
Project Title: THE THOUGHT LEADERSHIP PRESENTATION
Course: Leadership and Decision Making
Purpose: 1st Semester Final Requirement
School: Far Eastern University
Interviewers:
ASIS, Ann Roselle
ANIEL, Nikki Laureign
CO, Maria Kristine
MADRIGAL, Richie May
SANTOS, Krisha Claudine
Course Adviser:
Prof. Leonardo Cada
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TRUZ, Karyma Isabella
1. PURPOSE OF THIS RESEARCH STUDY
You will be asked to participate in an interview designed to elaborate your experience as a
successful leader – your role, responsibility, and competency in your business field. The
purpose of the interview is to obtain data that will be academically inspected to be used for the
interviewers’ final requirement in the Leadership and Decision-Making course.
2. PROCEDURES
Specifically, you will be asked to do the following:
•
Your consent will be asked through this consent form.
•
You will be asked to send your resume.
•
You will be interviewed through your chosen virtual meeting platform (e.g., Microsoft
Teams, Google Meet, or Zoom)
•
You will be asked to clarify the transcript of the interview.
The expected duration of the interview will be 30 minutes to 1 hour and it will be done based
on your availability.
3. POSSIBLE RISKS
No known possible risks can pose danger to you in any form as this research will only involve
an interview. The interview, however, may consume a portion of your time. To lessen the
possible inconvenience on your part, the interview will be done in a time that is most
convenient to you (e.g., nighttime between 7 PM – 8 PM)
4. TERMINATION OF THE INTERVIEW
You are free to choose whether to participate or not in the study, choosing the latter option
will not result in any unfavorable situation on your part. In any case, if you decided to terminate
the participation during the interview, all data obtained will not be used and will be removed
from the study.
5. AUTHORIZATION
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



I have read and understood this consent form, and I volunteer to participate in the
interview.
I understand that my consent does not take away any legal rights in the case of
negligence or other legal fault of anyone who is involved in this study.
*Kindly highlight your answer