Leadership and Decision-Making Thought Leadership Presentation DLLK Mr. Dennis D. Espinosa Business Owner Members: Espinosa, Krystelle A Padlan, Ryle M. Perez, MJ Roxas, Andrei Verzon, Luis Section 1 November 10, 2021 Table of Contents Title Page ............................................................................................................................................. i Overview ............................................................................................................................................. 3 Company Directory ............................................................................................................................. 4 Resume................................................................................................................................................ 5 Questionnaire Template ...................................................................................................................... 6 Transcript of the Interview.................................................................................................................. 7 Photo Documentation........................................................................................................................ 10 Individual Reflection Paper .............................................................................................................. 11 Acknowledgement ............................................................................................................................ 13 Reference .......................................................................................................................................... 14 Appendices a. Appendix A: Approval Form ................................................................................................ 15 b. Appendix B: Letter for the Interviewee (Interview Appointment) ....................................... 16 c. Appendix B: Letter for the Interviewee (Permission to Gather Details) .............................. 17 2 Overview The business name was inspired by his family’s first initial name; Dennis, Liza, Liezl, and Krystelle. He first doubted the business name, but he thinks that the name DLLK gave him luck in his business. He is the CEO of DLLK Computer repair and was a sole proprietorship, wherein he managed his business with his wife, Liza A Espinosa. They established different companies under the name DLLK. He’s now a successful businessman who owns a three-building rental apartment, twenty-seven branches of computer shop parts, and four branches of a carwash. Vision: Our vision is to provide quality and valuable outputs and designs at an affordable price. And create and foster a culture that promotes innovation, growth, and opportunity for all involved Mission: Dllk Computer Repair Shop aims to provide convenience and worth of customers' time and effort while they get what they paid for. We aim to provide better technology to benefit both customers and our society. 3 Company Directory Address The main office of DLLK is located at Truthful St. Area 4 Sitio Veterans Brgy. Bagong Silangan Quezon. Contact Details Facebook: https://www.facebook.com/Dllk/ Phone Number: 096190045444 Date of Virtual Interview November 6, 2021, at 7:00PM 4 Resume of Person Interviewed 5 Questionnaire Template 1. Can you describe to us, what is your primary style in leading your organization? 2. What challenges did you have to overcome at the beginning of your journey? 3. As an entrepreneur and a businessperson, do you prefer To manage the business by yourself To manage the business with your family members To manage the business by hiring employees 4. Was being in the business world is your first choice of profession? 5. How long have you been in this kind of business? Did you have any other businesses before? 6. What is the one thing you enjoy most in your business? 7. What are the primary values one needs to demonstrate as a leader? 8. As leaders, how do you steer your organization despite these uncertain times? 9. What are your greatest strengths and weaknesses as leaders? 10. What advice would you give to someone who is trying to become successful? 6 Transcript of the Interview 1. Can you describe to us, what is your primary style in leading your organization? Answer: I am more like a Coaching leadership style wherein I make sure that my employees are highly skilled. I also make sure that I will point out their mistakes in their job to improve. 2. What challenges did you have to overcome at the beginning of your journey? Answer: At first, I quit my job as a product manager in Africa and decided to go home and start my new business. I was struggling at first because I didn't have enough capital to build my own business. The business computer shop needs a 250k capital, so what I did was to borrow some money from Bombay", the 5,6. I had to make a lot of sacrifices to create that business. There were times that our family couldn't afford to eat three times a day because we needed to save some money. In that situation, I risk everything I have and do not know if the business will gain in the future. 3. As an entrepreneur and a businessperson, do you prefer To manage the business by yourself To manage the business with your family members To manage the business by hiring employees Answer: Starting a business, you need first to handle it by yourself because you need to know the strengths and weaknesses of your business to improve. Also, It is advantageous for you if you first manage your business to understand its cash flows and transaction. But as time goes by, I need to hire some employees to handle my business, to improve the services and the quality of the work. 7 4. Was being in the business world is your first choice of profession? Answer: Yes, but I don't have enough money to build my own business; that's why I applied first from a different company to gain more experience and save money. 5. How long have you been in this kind of business? Did you have any other businesses before? Answer: I started the year 2007, wherein I first established my very own computer repair shop. To sum up, I'm in 14 years in the industry. 6. What is the one thing you enjoy most in your business? Answer: Looking back, I enjoyed the monthly sales that my employees need to attain, and if they reach it, they will receive a bonus or reward. And those fourteen years in this industry taught me a lot of experiences and lessons. Also, I enjoyed the company of every employee that I handled because they had a lot of stories and lessons to tell. 7. What are the primary values one needs to demonstrate as a leader? Answer: It would be best if you were dedicated enough to the things that you were doing. It would be best if you unleashed all your bad habits, like waking up too late. In establishing your business, you need to discipline yourself by simply starting your day early and being productive. Also, you need to be responsible for handling a business. You need to focus on what you are doing and be accountable for every situation and outcome of your business. 8 8. As leaders, how do you steer your organization despite these uncertain times? Answer: You need to stick to your main goal and always remember what your purposes are. For example, one big crisis happened wherein all establishments and businesses were forced to shut down for almost seven months. Imagine the enormous loss of my business. So what I did was to think of an alternative way on how I will be able to continue my business even it is pandemic. A crisis is pervasive in every industry; you have to think wisely and propose another way to build your business again. 9. What are your greatest strengths and weaknesses as leaders? Answer: I am the doer; I always do it immediately if I have new ideas or new business in my mind. Because if you keep on planning or brainstorming, it's useless. But remember, before establishing your thoughts, you need to know all the risks it. 10. What advice would you give to someone who is trying to become successful? Answer: Define what success means to you. Set your goals with a specific time frame for each and make an action plan. You could not go into a war without a weapon, and the same goes with the business; you need to have a plan to execute all the ideas you want. Also, every successful people recognize the value of time. It is a precious commodity and every second counts. And the last thing is to enjoy all the things that you are doing. 9 Photo Documentation Figure 1. A post-interview picture of the group after the interview. 10 Individual Reflection Paper Espinosa, Krystelle A. (Section 1- BSBA Leadership and Human Capital Management) As a student pursuing a business course, I was deeply inspired by Mr. Espinosa's story. He has been through many problems in life, and all the things he achieves right now are what he deserves. After reading his answer, I was motivated when he said that "He is a doer. Because all of us can be a businessman but not at the same level of success, it takes a lot of experience, determination to be a successful businessman. When Mr. Espinosa argued that we should execute all of our ideas because it was not worth keeping them in our heads, it gave me the impression that we should learn to implement and risk simultaneously. Ryle Padlan (Section 1- BSBA Leadership and Human Capital Management) I have learned that leaders nowadays are better equipped with the knowledge and the information being passed through their respective organizations. Mr. Espinosa is an excellent example of a leader. We must also remind ourselves that leaders must maintain their focus and concentration and stay determined to face the challenges as we continue to move forward in our modern, fast changing world. Andrei Roxas (Section 1- BSBA Leadership and Human Capital Management) As a student, I was amazed how he manages his business himself, together with his wife, these different types of companies full time, and to hear how he became successful is genuinely one of a kind. I realized that you have to sacrifice many things to be successful, especially your time and effort. You have to be committed to your work and always be a humble person. With this experience, I realized that we could all be successful in our ways, find and do what we love, focus on it, and with all the hardships, we can become successful people 11 Mark Perez (Section 1- BSBA Leadership and Human Capital Management) I have learned that despite having a short time to prepare and a busy schedule, we still managed to finish our requirements because of our teamwork. It amazes me how he handles those kinds of businesses, still has time for his wife, and complies with his duties as a father. Luis Miguel Verzon (Section 1- BSBA Leadership and Human Capital Management) As a student, It amazed me how he became successful. He leaves his job to do a business and sacrifice himself. And even though he didn’t have the capital to start a business, he borrowed money to start his business, and he worked hard to be a businessman. He pursues what he loves, works hard for it, and is a strong person because he sacrifices many things. I realized that we need to be strong in any circumstances and be ready to take risks whatever we want to be in our life. 12 Acknowledgement The interviewers give acknowledgement Sir Dennis D Espinosa, the CEO of DLLK, for giving permission to share his experience, rendering his valuable support, encouragement, participation, and suggestions that made this interview successful. This study would not have been concluded successfully without the exceptional support of our dearest course advisor Mr. Leonardo Cada, Jr.; the interviewer genuinely extended their appreciation to Mr. Cada for his enthusiasm and patience in guiding the whole process of this final requirement, the valuable learning and wisdom he has imparted. Above all else, we would like to express their highest praises and thanksgiving to God Almighty for generously showering His everlasting grace, support, and guidance through and through this thesis journey. His blessing has strengthened and filled them with wisdom to conduct this study and overcome the challenges they have encountered along the way. 13 References • McGuire (2017). Five Must-Follow Rules To Becoming A Successful Entrepreneur. Retrieved from: https://www.forbes.com/sites/theyec/2017/04/17/five-must-follow-rulesto-becoming-a-successful-entrepreneur/?sh=64ddacd424a • Indeed Editorial Team (2021). 10 Common Leadership Styles (Plus How To Find Your Own). Retrieved from https://www.indeed.com/career-advice/career-development/10common-leadership-styles. 14 Appendices Appendix A Approval Form Leadership and Decision-Making Approval Form Group Member Names: Section: 1 Date: November 4, 2021 Espinosa Krystelle A Leader Name Dennis D. Espinosa Submitted by: Andrei Roxas Position Owner Organization/Business DLLK Approved by: (SGD) Prof. Leonardo F. Cada, Jr. 15 Appendix B Letter for the Interviewee (Interview Appointment) Dear Mr. Espinosa: Good day! My name is Krystelle Espinosa from Bachelor of Science in Business Administration Major in Marketing at the Far Eastern University. We want to take some of your time to conduct a faceto-face interview about your successful life as a leader. Our discussion will consist of ten questions and can take up to 20-30 minutes of your time. We hope you can have the time to be with us and consider our request; contact me on what date you are free. All of the gathered information and the interview will only be for the sole purpose of our project. We look forward to seeing you, and it will be a big help to our group if you give us the opportunity; thank you very much! Sincerely, Krystelle A. Espinosa 09063444678 espinosa.krystelle17@gmail.com 16 Appendix C Letter for the Interviewee (Permission to Gather Details) Dear Mr. Espinosa: Good day! My name is Krystelle Espinosa from Bachelor of Science in Business Administration Major in Marketing at the Far Eastern University. This letter asks us to use the data gathered for our Final Requirement on the subject Leadership and Decision Making Course. We want to get more information about your success and kindly ask for your humble cooperation. We can assure you that all of the gathered data and the interview will be for educational purposes only. You can contact me if you have any further questions and clarifications; thank you very much! Sincerely, Krystelle A. Espinosa 09063444678 espinosa.krystelle17@gmail.com 17
