BUSINESS LETTER WRITING (Confirmation letter) Alexandra Motors P O Box 427 Gaborone RE: CONFIRMATION LETTER Dear Mr Molebatsi We would like to congratulate you on your successful completion of probationary period of 6 months in our organisation .We are glad to have received satisfactory reports from your superior regarding your performance during the said period .You have been punctual at work , completing assignments , maintaining good conduct with other associates and we appreciate you for that . The management wishes to confirm your continued service as the receptionist of our esteemed company with immediate effect from May 10 2020. Yours sincerely Human Resource Manager (Alexandra Motors) APOLOGY LETTER 19/04/2020 Masa Square Hotel Hotel Manager P O Box 729 Gaborone RE: APOLOGY LETTER TO MASA SQUARE HOTEL Dear Sir / Madam I would like to extend my deepest regrets and sincerest apologies for my misconduct last year December at your hotel. My behaviour was uncalled for and completely unprofessional. I got excited to an extent that I drank everything on the table not to mention that I even vomited on the hotel facilities, took some hotel beverages home. Taking something without permission is a shameful act and I am very much ashamed of my act. I was not in my senses when I decided to take home some of the alcoholic beverages and it is against the hotel terms and conditions and I am really sorry. I hope you forgive me and be lenient with my case Yours faithfully COMPLAINT LETTER 20/04/2020