1 CHAPTER 3: INTRODUCTION TO EMOTIONAL INTELLIGENCE Building Blocks Of Emotional Intelligence 2 CHAPTER PREVIEW • . Mixed Model (Daniel Goleman) • Personal Competence (Self Awareness, Self-Management & Motivation) • Social Competence (Empathy & Social Skills) EMOTIONAL INTELLIGENCE Emotional intelligence is the ability to become aware of even subtle changes in one’s and others' emotional tones and to control them, to keep calm in the midst of pressure, to initiate and maintain healthy relationships with others, and to maintain an optimistic outlook towards life. EQ EQ IS LARGELY BASED ON 4 PRINCIPLES: 1. Self-Awareness – recognition of one’s emotions and their effects, own strength and limitations, ability to notice reoccurring behavior and reactions. 2. Self-Management- You know what to do to control your emotions and effective ways to use your emotions to guide and direct your behavior. eg. How to use anger in a productive way. The qualities of people with high self regulation are: https://www.youtube.com/watch?v=Yo4WF3cSd9Q Self control Trustworthiness Conscientiousness Adaptability Assertiveness Consequential thinking EQ IS LARGELY BASED ON 5 PRINCIPLES: • EmpathyYou understand the emotions https://www.youtube.com/watch?v=1Evwgu369Jw of others. • Motivation- achievement drive, commitment, initiative, persistence,. • Ability to Build Relationships (social Skills)- You understand how to help others manage their emotions, and how to use your own emotional awareness to navigate, build, and maintain positive relationships. Why EQ? LACK OF EQ CAN AFFECT 1. Your performance at family and work 2. Physical health. If you're unable to manage your emotions, you probably are not managing your stress either 3. Your mental health : • Paranoid Personality disorder • Eating disorders • Anxiety and Depression Reasons of low EQ • Parenting styles, society, personality type. SOME RECENT FINDINGS EXAMINING THE IMPACT OF EQ ON STUDENT SUCCESS • Higher achieving students demonstrated higher Total EQ, Intrapersonal Skills, Stress Tolerance and Adaptability • Students who are anxious or depressed get lower grades/lower achievement scores • Students who can delay gratification متعةearn better grades and have an average of 210 more points on their SAT tests • Students who respond to setbacks with hope and resilience المرونةachieve higher academic and social success than students respond with . anger and hopelessness . 9 Continuation Resiliency training can improve the resiliency of students EQ skills can be enhanced in a college transition course Low levels of empathy are associated with poor achievement 10 HOW TO IMPROVE YOUR EMOTIONAL INTELLIGENCE • Observe how you react to people • Practice humility • Do self-evaluation to find out your strength and weaknesses. • Examine how you react to stressful situations. Keep your emotions under control when things go wrong. 11 HOW TO IMPROVE YOUR EMOTIONAL INTELLIGENCE •Take responsibility for your actions. If you hurt someone's feelings, apologize directly. • Examine how your actions will affect others – before you take those actions. “The good you do today will be forgotten tomorrow. Do good anyway.” https://positivepsychology.com/emotional-intelligence-exercises/