My current experiences as a consultant (data, healthcare, defense), and an Analyst (Renewable
sector and Global Road Safety Initiative) have shown me that the world is going through
incredible technological changes in the fields of Artificial Intelligence and Data. I mean to offer
my perspective on Data and how it will matter to Facebook. I want to bring a unique blend of
data and business to the table, thus helping bridge the gap between them. This will help in the
development of products that will impact the next 1 billion people Facebook aims to reach. I
want to help develop products that will help tackle climate change, hunger, and poverty while
having a self-sustaining business model. All my experiences have taught me one thing, to be
empathetic. I want to use this skill to do good and drive change in whatever I do. That is the
kind of perspective I want to offer the product teams at Facebook.
I have one experience that I would particularly want to talk about. I got the opportunity to be a
Student Consultant for The Johns Hopkins Hospital (JHH) in Baltimore. Our client was the
Director of the Service Department of the Hospital. They were loosing hospital linen worth $1.5
million every year and they did not know where things were going wrong . After interviewing a
lot of stakeholders, my team concluded that there was no loophole in the process of the
hospital. After struggling to find the source of the problem, we decided to go deeper and
understand who all interacted with the linen on day-to-day basis. To do this, we followed the
linen through its life cycle within the hospital and learnt that the linen was being mis-handled
by the ward nurses and unit-associates. The reason for their misuse was them trying to save as
many lives as possible. In-process, they did not care how much linen got wasted. Hence,
understanding the condition in which the nurses and associates worked helped us suggest
behavioral changes. My team also designed a course module explaining the linen wastage and
how much it cost the hospital and implemented signage in strategic locations that constantly
reminded them why saving linen was important. As a result, we saw a 30% decrease in linen
wastage, that amounted to $0.45 million