WHAT IS A
LINEN?
WHAT
LINEN?
1)IT IS A TERM USED FOR ALL
LAUNDERABLE FABRICS
THAT ARE USED IN A HOTEL .
2) IT IS ALSO A TYPE OF A
FIBRE WHICH HAS GOT A
NATURAL ORIGIN
TYPES OF LINEN
HOTEL LINEN
AND
GUEST LINEN
HOTEL LINEN HAS GOT
TWO DIVISION
HOTEL
LINEN INCLUDES :
F& B
LINEN
AND
HOUSE KEEPING LINEN
F&B LINENCONSISTSOF:
TABLE CLOTH
NAPRON
FRILLS
BUFFET RUNNER
TEA COZY
BEIZE CLOTHS
SERVIETTES
CHAIR COVERS
CUSHIONS COVERS
SLIP CLOTHS
HOUSE-KEEPING LINEN CONSISTS OF:
BED LINEN
BATH LINEN
BED SHEETS
BED SPREADS
BATH TOWELS
DUVET
BATH SHEETS
DUVET COVERS
BLANKETS
HAND
TOWELS
CUSHION
CUSHION COVERS
MATTRESS
PROTECTORS
MATTRESS
BATH MAT
SHOWER
CURTAINS
HEAVY CURTINS
FACE TOWEL
SHEER CURTAINS
BATHROBE
TYPES OF LINEN ROOM
CENTRALIZED LINEN ROOM – LINEN
DISTRIBUTED FROM ONE PARTICULAR PLACE- A
CENTRAL DEPOT.
DE-CENTRALIZED LINEN ROOM- EACH
FLOOR MAINTAINS ITS OWN PAR STOCK,THESE ARE REPLENISHED
FROM ONE MAIN LINEN ROOM.
ACTIVITIES OF A LINEN ROOM
COLLECTION OF SOILED LINEN
COUNTING AND SORTING OF SOILED LINEN
PACKING & DESPATCHING OF SOILED LINEN FOR LAUNDRY
RECEIPT OF FRESH LINEN FROM LAUNDRY
CHECKING & SORTING OF FRESH LINEN
STORAGE OF FRESH LINEN
DISTRIBUTION TO FLOORS & OTHER AREAS
STOCKTAKING FOR LINEN
STICHING , REPAIRING, & MONOGRAMMING OF ALL HOTEL
LINEN
DISCARDING
PLANING THE LINEN & UNIFORM ROOM
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LOCATION
SPACE
ENTRANCE
FLOORS AND WALLS
LIGHTING & VENTILATION
STORAGE
SOILED LINEN AREA
LINEN EXCHANGE COUNTER
INSPECTION AREA
UNIFORM STORAGE AREA
GUEST LAUNDRY AREA
LINEN ROOM SUPERVISOR DESK
STORAGE OF LINEN
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LINEN MUST BE FREE FROM DUST.
IT SHOULD BE ALWAYS BE COVERED.
THEY SHOULD BE STORED IN CUP-BOARDS
WITH SLIDING DOORS .
ARTICALS THAT ARE NOT IN FREQUENT USE
SHOULD
BE COVERED WITH DUST SHEETS.
LINEN SHUOLD BE ROTATED ON ‘FIRST-IN’
‘FIRST-OUT’BASIS.
LINEN ON SHELVES SHOULD HAVE FOLD
FACES OUTWARDS.
HEAVIER LINEN SHOULD BE PLACED ON
LOWER SHELVES
LINEN EXCHANGE
1.
FRESH FOR SOILED/ ONE FOR ONE
2.
SET- AMOUNT
3.
REQUISITION
4.
TOPPING UP
5.
ONE- FOR- ONE
1. TOPPI
ROOM LINEN EXCHANGE PROCEDURES
1) FIRST LINEN IS COLLECTED FROM FLOORS-EITHER
BY LINEN CHUTE OR BY THE TROLLEYS FROM
FLOORS BY THE ATTENDENTS, IT IS SEND VIA
LINEN ROOM TO LAUNDRY OR DIRECTLY TO
LAUNDRY
2) ROOM LINEN COUNT SHEET IS FILLED UP BY
FLOOR SUPERVISOR & MADE INTO 2 COPIES
3) THE LINEN ROOM SUPERVISOR ISSUES FRESH
LINEN ON A ONE –FOR – ONE BASIS
4) IF THE LINEN ROOM FALLS SHORT OF LINEN , THE
BALANCE AMOUNT IS ADJUSTED INWITH THE
NEXT LOT
SAMPLE LINEN CONTROL FORM
RESTAURANT LINEN EXCHANGE
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HERE LINEN IS EXCHANGED AT STIPULATED
TIME.
F&B SOILED LINENCOMES TO LINEN ROOM
WHERE THE STAFF CHECKS AND
RECEIVESTHE LINEN.
THE COUNT IS ENTERED IN THE LINEN
EXCHANGE REGISTER.
FRESH LINEN IS ISSUED ON THE BASIS OF
SOILED- TO- CLEAN.
LINEN CONTROL
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THIS IS CARRIED OUT IN 4 PHASES:
A) ROUTINE CHECK OF LINEN
B) QUALITY CONTROL OF THE DAILY
FLOWOF LINEN STOCK
C) PHYSICAL INVENTORY OF LINEN
D) PROPER DOCUMENTATON THROUGH
LINEN INVENTORY CONTROL SHEETS
PAR STOCK
THIS REFERS TO ALL TYPE OF LINEN
REQUIRED TO MAKE UP ALL GUEST
ROOMS OF THE HOTEL AT A GIVEN
TIME, ALSO KNOWN AS “HOUSE
SET-UP
• FOUR OR FIVE PAR OF
EACH TYPE OF LINEN IS
MAINTAINED IN LINEN
ROOM
HOW TO ESTABLISH A PAR STOCK?
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SUPPOSE A HOTEL HAS 300 ROOMS WHICH USES
2 BED SHEETS FOR KING SIZE BED.
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300 KING-SIZE BEDS X 2 BED SHEETS PER BED= 600 PER PAR NUMBER
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ONE PAR IN GUESTROOMS
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1X600=600
ONE PAR IN FLOOR LINEN CLOSETS 1x 600= 600
ONE PAR SOILED IN THE LAUNDRY 1X600 = 600
ONE PAR REPLACEMENT STOCK 1 X 600 = 600
ONE PAR FOR EMERGENCIES 1X 600=600
TOTAL NUMBER
3000
3000/ 600 SHEETS =5 PAR
FORMAT FOR MASTER LINEN
INVENTORY CONTROL CHART
DISCARDING OF LINEN
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DISCARD / CONDEMNEDLINEN
CUTTING DOWN LINEN
RECYCLING OF DISCARDS ARE DONE BY TURNING IT
INTO RAGS
OTHER USES OF DISCARDS ARE:
As crib sheets
Aprons
Sometimes sold to hotel employees
Given to charities
Discard committee comprises of the EHK , Laundry
Manager , Linen Room Supervisor
Discarding of linen is done half yearly or quarterly or
whenever required
DESINGED BY
Sunil Kumar
Research Scholar/ Food Production Faculty
Institute of Hotel and Tourism Management,
MAHARSHI DAYANAND UNIVERSITY, ROHTAK
Haryana- 124001 INDIA Ph. No. 09996000499
email: skihm86@yahoo.com , balhara86@gmail.com
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