ISO Training
ISO 9001: 2015
Job Profile
Author : Alpana Madyar – K Square
Clause 7.2
ISO 9001: 2015
ISO 9001: 2015 QUALITY STANDARD
How to write my “Job
Profile ”
ISO 9001: 2015 Clause 5.5
2
Let’s start with Job Title and Level
The code needs
to be created
to track the
data
Job Title as per as per the approved
Organization Chart.
Level as per Work Level i.e. Top
Management, Sr. Management, Middle
Management, FL Management and
Individual Contributor. (refer the SAP
data for clarification)
.
3
My Manager
Job Title of his current
supervisor who is
responsible for his
performance appraisal
and gives performance
rating.
.
4
My Job is
To write this section, please use
the list of suggestive verbs given
below. This is not exhaustive
list. Please add any appropriate
verb as per Functional Head’s
input.
5
I am at work level
The input will come from
“Organization Design
Document”.
Role specific qualifier will be
added.
6
The functional head can provide the broad idea
about how the role is expected to spend its time.
This is subjective and generic allocation of time
and not necessarily supported by any data. Put
not more than 3-4 activities. Put only those
activities where one spends more than 10% of time
I spend
Suggestive table (sample only). Input from functional head may change this substantially.
Activity
Approve
Set
Direction
Strategy
Oversee
Manage
Implement
Supervise
Maintain
Support
Top Mgt
20%
Sr Mgt
10%
Middle Mgt
FLM
IC
20%
50%
30%
30%
60%
20%
50%
30%
10%
50%
30%
20%
20%
50%
7
I know I’ve done a great job if:
The functional head can provide these details. Individual’s G&O
will help to complete this. However, it is Important to
differentiate between KPIs and Job Description as former is aimed
at PMS whereas the latter is aimed at providing an employee
clarity of a particular role
8
The people I need to work with are:
The functional head would provide
these details and it also shows how
cross-functional a Job is or how
much external exposure the job
has.
9
The skills I need are:
The Leadership & General Skills are
to be derived from the Leadership
Competency Workbook by HR.
These may remain common for
specific levels across all functions.
10
The skills I need are:
The functional head would
provide the details under the
heading – Operating skills &
Experience required. One can
take help from the functional
competency workbook as well.
11