Cross-Cultural Leadership Effective leadership in multi-cultural contexts Presented by: Digvijay Singh Patil(13571405), Nihas Ahmed Anarath(13734131) and Nirnay Teja Polaboina(13557182) Overview • How should an Indian executive effectively manage a team of Australians? • How to prevent inter-cultural barriers to communication? • How to consistently achieve targets in such an environment? • Definition of Culture: The collective programming of the mind that distinguishes the members of one group or category of people from another (Geert Hofstede). The Lewis Model • Richard D. Lewis claimed that humans can be categorized into three groups, namely, Linear-active, Multi-active and Reactive based on behavioural aspects. • The model shows that much of the English speaking world is considered linear-active while much of Asia is considered reactive and that multi-active behaviour is scattered across the world in areas like southern Europe and the middle east. • The model shows that the Indian behaviour is generally a multi-active, whereas the Australian behaviour is more linear-active. Hofstede’s Dimensions of Culture • • • • • Power-distance Individualism versus collectivism Masculinity versus femininity Uncertainty avoidance Long term vs Short term • According to this model, Indian culture has high powerdistance, moderate individualism, is moderately masculine and has relatively low uncertainty avoidance. • According to this model, Australian culture is relatively low power-distance, is highly individualistic, is relatively more masculine and is moderate toward uncertainty avoidance. Australia India Power-distance 36 77 Individualism versus collectivism 90 48 Masculinity versus femininity 61 56 Uncertainty avoidance 51 40 Long term vs Short term 31 61 Effective Cross Cultural Leadership • An Indian executive should generally expect a linearactive behaviour from a team of Australians where they are more job oriented, are focussed on the facts and generally do one task at a time. • Similarly, in all multi-cultural work environments, a deeper understanding of the cultural backgrounds of the members of a team will allow for effective leadership. Summary • A deep understanding of the cultural differences present amongst a team of executives will allow more effective management of the team and the consistent achievement of goals. • Cultural differences can be better understood by studying cultural models such as the Lewis model or the Hofstede model. • An accepting approach toward cultural differences is critical for successful management in the modern highly globalised business environment.