Communication Skills
P R E S E N TAT I O N
TRAINING
Course Outline
Communication is often regarded as a soft
skill, since it's difficult to quantify. It is not
quantifiable in comparison to profits, losses
and risk. It is not either very bad or absent.
Communication exercises and games are
interactivity activities that help to improve our
relationships with one another. They also
teach us how to share information and how to
get along.
TEACH A COURSE
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What are the
Workplace
Communication
Skills?
They help us communicate
information effectively, succinctly.
They go beyond the use of
coherent speech. In many ways
that we speak, we use silence and
body language. Tone and tone of
voice are also used. Eye-contact is
voluntary and unconsciously.
There are many ways to
communicate. How can we tell
what skills? What is noise and
what is message? What is
important?
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Effective Communication
 Effective communication at all levels of your business is
essential. Improved communication skills can increase
productivity, efficiency, working relationships, as well as the
overall culture within your company.
 Effective corporate communication training is essential for
inspiring others, gaining buy-in for new ideas, and
successfully navigating difficult conversations, whether they
are via phone or in person.
TEACH A COURSE
This communication skills course focuses on group
communication and teamwork. It helps employees
communicate in these situations. It is important to be able
communicate effectively in groups for personal and
professional success. Your workforce will be able to make
better decisions, be more creative and innovative after
completing this course. They will learn to work with other
members of the group, negotiate for acceptable outcomes,
and, most importantly, how to communicate in virtual settings
in this age.
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Course Outline
This interactive training course aims to equip participants with the skills, strategies, tools, and
techniques they need to be more effective workplace communicators.
This session will include:
Communication strategies to improve interactions with subordinates, managers, management, vendors
and customers.
Communication media (e.g. Email, phone, Slack and Zoom communication mediums, and how to use
them.
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Activity: Name the following and describe in detail
MAP
TEACH A COURSE
ROAD
MOUNTAIN
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Why is it
important
 It is important to teach everyone in your
company key communication skills. This
will help reduce workplace conflict,
missed deadlines, misunderstandings
with clients, and other negative effects
on your bottom line.
 Engaging and interactive communication
training for employees will improve your
team's writing, presentation and
listening skills. This will allow them to
succeed in their jobs and reach
important business goals.
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Communication is more than just
talking. However, it is an essential part
of knowledge-transfer and relationship
building. We can discuss some of the
theory to really understand how
important communication is.
Surprisingly sometimes, it can be just
as useful to take a step back and look at
the theory than just 'getting on with
things'.
What is Communication?
Here is what we learned
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Participants will be able to choose from adaptive communication strategies that maximize trust, minimize conflict and maximize
cooperation. This creates a positive work environment that boosts productivity and increases job satisfaction.
Clear tension or conflict at work is one of the most common reasons an organization will seek communication training. Communication is
a key factor in any conflict.
For individuals and leaders, there are both in-person and virtual communication workshops.