Industry focus FinTech deals in focus: What does COVID-19 mean for FinTech investors? Attractive targets and an exciting outlook for FinTech investors The long-term outlook for the FinTech sector remains highly favourable for investors despite the effects of COVID-19. We expect to see FinTech growth accelerate over the coming months and years and, with that, a significant increase in investment into the market behaviours that will be beneficial to FinTech growth. The pandemic has underscored the importance of FinTechs to the financial services sector globally. It has highlighted an urgent need for incumbents across the financial services value chain to innovate through partnership with FinTechs. Many financial services providers have seen COVID-19 put further pressure on margins and FinTechs can provide an array of attractive solutions to alleviate this pressure. We have also seen a crystallisation of certain consumer and business behaviours that will be beneficial to FinTechs in the future. Many of these behaviours revolve around digital products, services and solutions, and some FinTech sub-sectors such as payments, should benefit from the accelerated shift towards a cashless economy, notwithstanding some shorter term pressures from lock downs. Also within various FinTech sub-sectors, we continue to see increased penetration of operational simplification & automation tools, specifically configured for the complexities of the financial services end markets. COVID-19 has driven market uncertainty which dealt a heavy blow to FinTech deals – with significant contraction in activity and investments in H1 2020. Despite this immediate uncertainty, FinTechs in many sub-sectors remain attractive targets. In particular, there are a number of sub-sectors which have remained largely resilient to the pandemic and should continue to benefit from significant opportunities, including: core financial services market infrastructure and software platforms, capital market / trading platforms, ecommerce payments, KYC / AML and other regulatory & governance software and data management & analytics software. Furthermore, the policy environment is becoming more supportive for FinTechs. We have seen this with HM Treasury’s announcement of a sector review in the UK, recognising the role FinTechs have in supporting the sector’s recovery and future success. As the UK and Europe start to recover, we remain excited about the outlook for the European FinTech deals market and expect it will be one of the areas that sees the fastest recovery post-COVID-19. 2 Strategy& I Industry focus – FinTech deals in focus: What does COVID-19 mean for FinTech investors? What does ‘FinTech’ really mean? The financial technology - or ‘FinTech’ - sector consists of a wide range of technology-driven and technology-enabled businesses. They have either a financial services or technology background, and broadly align to a financial services sub-sector. Ranging from established financial services software vendors to emerging digital service providers, FinTechs deliver efficiency gains, reimagine customer experience and disrupt incumbents’ business models. While a wave of FinTechs have emerged to challenge traditional service models and processes in specific sub-sectors, others have moved towards developing integrated ecosystems and customer solutions, underpinned by modular technology platforms across the value chain. For more information, read our article on FinTech deals and landscape trends. Emerging Scaling Mature Ecosystem 5 Enterprise value 2 ‘Ecosystems’ • Amazon • Facebook • Google • Ant Financial Scale-ups 1 4 Early stage, VC backed start-ups Classic FinTechs • Mastercard • Visa • FIS • Finastra 3 FinTechs with proven economics Maturity 1 2 3 Refining and testing of new ideas, and prepping for seed/series A/B investment from VC funds Establishing brands and some with proven economics. Later stages of funding (series D-F) or with direct growth capital investment More mature, established companies with proven economics Strategy& I 3 4 5 Traditional financial technology providers, long term established companies Big Tech and social media platforms which are both potential buyers of FinTechs and market entrants Industry focus – FinTech deals in focus: What does COVID-19 mean for FinTech investors? 3 COVID-19 and the growing case for FinTech investment The COVID-19 pandemic has delivered unprecedented shocks to the global economy and public finance, abruptly halting the 10-year bull run. While the UK and the rest of Europe continue to combat COVID-19, significant uncertainties remain and attention is also returning to Brexit. As with most businesses, many FinTechs have been adversely impacted by COVID-19. Sub-sectors such as point-of-sale payments and consumer credit have been among the hardest hit, albeit activities are starting to rebound. Other sub-sectors have remained largely resilient to the pandemic, including: core financial services market infrastructure and software platforms, capital market / trading platforms, ecommerce payments, RegTech, data management & analytics, and governance software. As with most businesses, many FinTechs have been adversely impacted by COVID-19. However, FinTechs in some sub-sectors have remained largely resilient.” Our indicative view below shows that the long-term outlook for the FinTech sector remains positive, despite the short-term shock COVID-19 delivered to a number of sub-sectors Impact on selected FinTech verticals Challenged Flourishing Long-term prospect Point-of-sale card payment services Int’l payments / remittance Neo-banks On-demand insurance Core FS SaaS platforms (e.g. banking, wealth) Digital lenders (consumer) Digital lenders (SME) Challenged ecommerce payment services RegTech D2C fund platforms Data mgmt. & analytics Short-term impact While the near-term shock and ongoing market uncertainty have dealt a heavy blow to FinTech deals, the long-term outlook remains highly favourable for investors. In part, this is because the pandemic, for all its disruption, has created an urgent demand for the benefits FinTechs can provide and has dramatically accelerated trends that were already driving their growth. Moreover, the policy environment is becoming more supportive for FinTechs, as seen with HM Treasury’s recent announcement of a sector review in the UK, recognising the role they play in supporting the COVID-19 recovery and their importance to the future of the financial services sector. 4 Strategy& I Industry focus – FinTech deals in focus: What does COVID-19 mean for FinTech investors? Flourishing Number of UK FinTech deals Innovate Finance) UK FinTech fundraising N u m ber of U K Fi ntech d e a l s Num ber o Strategy& f U K Fi ntech deals (Source: Analysis, U K F i n t e c h f un d r a i s i ng (£ ’ b n ) U K Fi nt e c h f u nd r a i s i n g (£ ’ b n) (£bn) 19 19 14 14 1.7 1.7 12 12 Q1 Q1 Q2 Q2 N u m ber ofof UK Gl Global o b al F i nFinTech t e c h d e a ldeals s ( i n c l .(incl. VC) Number UK Num ber o f U K Gl o b al F i n t e c h d e a l s ( i n c l . VC) Q1 Q1 VC) G l o b a l VVC C FiFinTech nt e c h f u nd i n g (£ ’ b n ) Global funding G l o b a l V C F i n t e c h f un d i ng (£ ’ bn ) (Source: CB Insights) 831 831 (£bn) 7.1 7.1 7 33 7 33 716 716 6.1 6.1 513 513 Q1 Q1 2 0 19 2 0 19 1.1 1.1 8 8 Q2 Q2 Q1 Q1 2020 2020 The impact of COVID-19 on FinTech deals FinTech has become the fastest-growing sector of the economy in recent years, and the UK has one of the world’s most vibrant FinTech scenes – a record total of around £3.8bn of funds were invested in UK FinTechs in 2019 – up around 38% on 20181. Deal volumes fall However, within the space of a few weeks, the COVID-19 pandemic halted virtually all prospective deals and many ongoing ones, with no timings provided on a potential return, and it has also forced the renegotiation of the few that did complete. Corporate buyers have been hamstrung by business disruptions while financial sponsors, such as private equity and pensions funds, are being held back by continued uncertainty. Processes in the early stages have slowed, taking significantly longer to negotiate and complete, and new processes have been delayed or aborted. While debt markets are still open for pending deals and quality businesses, they are largely closed to new processes. At the same time, there has been an increased preference for B2B FinTechs over B2C. Over the first two months of the lockdown, we saw the majority of financial sponsors delay new deals and focus instead on helping their existing portfolio companies. Moreover, FinTechs were put off from new processes as the pandemic put any growth plans and valuations on hold in an instant. However, private equity investors now have plenty of dry powder and have recently started returning to the market. 1 Innovate Finance Q1 2020 FinTech investments data, 1 May 2020 Strategy& I Industry focus – FinTech: FinTech deals in focus: What does COVID-19 mean for FinTech investors? 5 Valuations have become erratic, especially due to concerns around the longer-term impact from COVID-19.” Valuations become more challenging Before the pandemic, the FinTech deal space was very competitive and valuations were high in many situations. That trend dramatically changed with the escalation of COVID-19. While some, such as Revolut, managed to raise funds just prior to the onset of the pandemic, others found themselves needing to raise fresh capital amid the crisis. A small number has held out against the impact of COVID – particularly those focused on online payments, such as Checkout.com – and benefited from an influx of capital towards ecommerce. Valuations have become erratic, especially due to concerns around the longer-term impact from COVID-19. FinTechs are also being challenged harder than ever on their business plans as negotiating power shifts towards the buy side in a less-crowded deal market. As a result, many FinTechs have been put off deals in the short term to focus on stabilising operations and returning run rate to pre-COVID levels. % Impact of COVID-19 on valuation Impact of COVID-19 on valuation (Source: PwC Raise Investor Survey March and June 2020) 48 36 30 24 19 17 10 No change March 6 Strategy& 6 6 4 10% reduction 20% reduction 30% reduction June I Industry focus – FinTech deals in focus: What does COVID-19 mean for FinTech investors? 30%+ reduction Valuation challenges Valuation implications • Uncertainties around the development of the pandemic (e.g. potential second wave, development of vaccine and treatments) • Uncertainties around macroeconomic conditions • Uncertainties around the shape of the post-COVID market • Unpredictability of short to medium-term trading and operations • Uncertainties around the attractiveness and sustainability of the target’s existing products and business model • Concerns over the adequacy and relevance of historical market data and performance data • Increased volatility in the public market and lack of comparable deals in the private market • Less crowded / competitive deal market • Greater adjustments to forecast earnings and cash flows • Greater use of scenario and sensitivity analysis • Increase in discount rate / expected rate of return to reflect greater risks • Widening of valuation range • Negotiating power shifts to the buy side A positive outlook for FinTech deals We are already starting to see an uptick in deals activities and, as outlined above, a number of FinTech sub-sectors will remain very attractive. In the near term, we expect to see a flight to scale with buyers focusing primarily on established targets with scalable products, established client bases, proven economics and strong balance sheets. Corporates and financial sponsors with existing FinTech portfolios may also benefit from distressed assets, which could offer consolidation opportunities. The changes brought by the pandemic have vastly accelerated the pace of digital adoption among consumers and businesses alike. This has served as a catalyst for incumbent financial services companies to reassess their legacy operations and technology infrastructure. Moreover, it has highlighted the importance of FinTechs to the resilience of the financial system. Therefore, we remain upbeat about the outlook for the FinTech deals market and expect it to be an area that sees the fastest recovery post-COVID-19. Strategy& I Industry focus – FinTech deals in focus: What does COVID-19 mean for FinTech investors? 7 Financial services sub-sectors in focus In this section, we look at a selection of areas within individual financial services sub-sectors to assess the issues and opportunities particular to each, and discuss what they mean for FinTechs and investors. Banking and lending With a significant contraction in business activities and consumer spending while credit losses mounted, the pandemic exacerbated the growth challenges and margin pressure already faced by financial institutions. This has highlighted the urgency for banks to accelerate transformation by adopting greater innovation. What does it mean for FinTechs? Neo-banks have grown rapidly to around 20 million customers in the UK. While most struggle to turn a profit, the pandemic has helped accelerate consumer adoption of online banking. Starling Bank, for example, saw around 30% growth in app downloads2. COVID-19 has also increased demand for small business loans, creating near-term opportunities. Nevertheless, the slowdown in the economy still prompted neo-banks to cut back on growth plans and cost base in the short term. In the longer term, they must address the challenge of becoming a customer’s primary bank account to unlock greater value. Digital lenders are facing margin compression with declining consumer lending and the implementation of payment holidays. The retail segment has contracted as consumer spending and borrowing declined sharply. However, some digital lenders have tapped into the opportunity to provide small business loans, both directly and through the government schemes, such as Funding Circle, MarketFinance, Iwoca and many others offering Bounce Back Loans and Coronavirus Business Interruption Loan Scheme (CBILS) support. This is expected to provide a short-term boost; however, the quality of the loan book may degrade if the pandemic persists. 2 https://thefintechtimes.com/starling-bank-wins-covid-with-a-shed 8 Strategy& I Industry focus – FinTech deals in focus: What does COVID-19 mean for FinTech investors? 30% growth in app downloads observed by Starling Bank2 Net monthly change in consumer credit lending Net monthly in consumer credit lending Jan 2019 – change May 2020 (seasonally adjusted) (Source: Bank of England) £1bn, Jan 2019 – May 2020 (seasonally adjusted) Billions (£) Billions (£) Net2000 monthly change in consumer credit lending £1bn, Jan 2019 – May 2020 (seasonally adjusted) 0 2000 -2000 0 -4000 -2000 -6000 -4000 -8000 Mar May Jul -6000 Jan 2019 2019 2019 2019 -8000 Jan Mar May Jul Net monthly in household 2019 deposits 2019 change 2019 2019 £1bn, Jan 2019 – May 2020 (seasonally adjusted) Sep 2019 Nov 2019 Jan 2020 Mar 2020 May 2020 Jun 2020 Jul 2020 Sep 2019 Nov 2019 Jan 2020 Mar 2020 May 2020 Jun 2020 Jul 2020 Net monthly change in household deposits 30000 Net monthly in household deposits Jan 2019 – change May 2020 (seasonally adjusted) (Source: Bank of England) Billions (£) Billions (£) £1bn, Jan 2019 – May 2020 (seasonally adjusted) 20000 30000 10000 20000 0 10000 -10000 0 -20000 Mar May -10000 Jan 2019 2019 2019 -20000 Jan Mar May 2019 2019 2019 Jul 2019 Sep 2019 Nov 2019 Jan 2020 Mar 2020 May 2020 Jun 2020 Jul 2020 Jul 2019 Sep 2019 Nov 2019 Jan 2020 Mar 2020 May 2020 Jun 2020 Jul 2020 Core banking platform providers are largely resilient but business development, traditionally conducted in-person, is expected to decline in the short term. Nevertheless, post COVID-19 there should be considerable opportunities for core banking platforms and other specialised banking technology vendors, such as data and analytics and RegTech, as the pandemic has highlighted the urgent need for banks to transform legacy IT. What does it mean for FinTech investors? Core banking platforms and software vendors remain attractive opportunities and investors should start to engage potential targets while the market remains relatively quiet. There are opportunities for traditional FinTechs, for instance large core banking platform vendors, to pursue tactical acquisitions such as the consolidation of specialist or regional providers, or distressed companies. Strategy& I Industry focus – FinTech deals in focus: What does COVID-19 mean for FinTech investors? 9 Insurance In the insurance sector, the pandemic has not only brought commercial and operational challenges but it has also highlighted the limitations of policy coverage, and customer understanding of these limitations, prompting the FCA to introduce guidance. What does it mean for FinTechs? Price comparison websites are the most important distribution channel for personal lines insurance policies, accounting for around 75% of new car insurance policies and 59% of new home insurance policies. While they have not been spared from a decline in business volume, some, such as GoCompare and Moneysupermarket3, have reported early signs of recovery. Moreover, with around 23% of people4 expressing concerns over their household finances, we expect consumers to shop around more when purchasing insurance. FTSE350 life and non-life insurance index 02 Feb 2020 to 07 Jul 2020 FTSE350 life and non-life insurance index 2 Feb 2020 to 7 July 2020 (Source: London Stock Exchange) 10,000 (-23%) (-47%) 8,000 6,000 4,000 (-20%) (-26%) 2,000 0 Feb 2020 Mar 2020 Life Apr 2020 May 2020 Non-life 3 Company RNS announcement, 11 June. 4 ONS Survey April 2020. 10 Strategy& I Industry focus – FinTech deals in focus: What does COVID-19 mean for FinTech investors? Jun 2020 Jul 2020 We note that some of the established vendors have experienced stagnating growth. This trend is expected to continue given the growing preference among insurers and brokers to use a bestof-breed approach.” Disruptive digital insurance encompasses a wide range of products from Internet of Things (IoT) insurance to on-demand insurance. While some have received considerable public attention, including the US-based Lemonade which has recently completed an IPO, the majority remain nascent. Those operating in the motor and on-demand insurance space are expected to be the most hard hit by the pandemic. Core insurer and broker platforms are mature products which have remained resilient, though ongoing re-platforming and implementations are being delayed. We note that some of the established vendors have experienced stagnating growth. This trend is expected to continue given the growing preference among insurers and brokers to use a best-of-breed approach. 23% of people have expressed concerns over household finances4 Data and digital have been the focus for insurance providers in recent years as success in customer acquisition and retention, and profitability, increasingly rely on providers’ data and digital capabilities. Significant headroom remains for FinTechs and incumbents to offer differentiated solutions. What does it mean for FinTech investors? Established FinTechs providing data and digital solutions remain attractive targets, particularly as bolt-on opportunities to existing insurance software assets. We also see potential consolidation opportunities in the core insurer and broker platform market. Subscale FinTechs providing alternative or disruptive products are more challenged and it remains unclear how they will emerge from the pandemic. Some will not survive and others, like Brolly, which was acquired by Direct Line Group, will be attractive targets for incumbents. 4 ONS Survey April 2020. Strategy& I Industry focus – FinTech deals in focus: What does COVID-19 mean for FinTech investors? 11 Card payments are expected to rebound as retail activities pick up and as consumers continue to move away from cash.” 2.1% Payments Payments has been one of the most heavily impacted sectors as COVID-19 has hit retail spending, trade and travel. However, the pandemic has accelerated the shift in consumer behaviour towards ecommerce5, away from cash and towards alternative payment methods6. Accompanying these changes is the need for greater consumer protection and security. fall in online card spending5 Despite short-term shocks, payments remain systemically important and will continue to lead innovation. What does it mean for FinTechs? Point-of-sale payments have suffered heavily. Card payments are expected to rebound as retail activities pick up and as consumers continue to move away from cash. At the same time, the adoption of contactless and mobile wallets is set to grow. Ecommerce payments have been less impacted. Online card spending fell just 2.1% year-on-year in April, while total card spending was down 21%7. Consumers are also increasingly turning online in categories such as education, healthcare and leisure. While it is uncertain the extent to which such behaviour will persist, the prevailing trend towards digitisation will undoubtedly be beneficial to FinTechs. YOY change monthly value of cash withdrawal YoY changeinin monthly value of cash withdrawals %, Jun2019 2019 to to Jun 2020 June June 2020 (Source: LINK) 0 -10 % -20 -30 -40 -50 -60 Jun 2019 Jul 2019 Aug 2019 Sep 2019 Oct 2019 Nov 2019 Dec 2019 Jan 2020 Feb 2020 Mar 2020 Apr 2020 5 ONS, internet sales as a percentage of total retail sales shows the internet accounted for 32% of retail sales in May (up from 22% two months earlier). 6 Mastercard global consumer survey found 79% of respondents now use contactless payments. 7 UK Finance data released 15 July 2020 12 Strategy& I Industry focus – FinTech deals in focus: What does COVID-19 mean for FinTech investors? May 2020 Jun 2020 Jul 2020 Aug 2020 Internet sales as a percentage of total retail sales Internet salesto asMay a percentage of total retail sales May 2019 2020 (Source: ONS) %, May 2019 to May 2020 40 % 30 20 10 0 May 2019 Jun 2019 Jul 2019 Aug 2019 Sep 2019 Oct 2019 Nov 2019 Dec 2019 Jan 2020 Feb 2020 Mar 2020 Apr 2020 May 2020 Jun 2020 Jul 2020 Non-card payments encompass a wide range of services and technologies which power bank transfers, Open Banking payments and other alternative payments. Payment Services Directive 2 (PSD2) has facilitated innovation and built the foundation for growth in the sector. As such, key market participants in the card markets have started building a presence in the non-card payment space, as seen with Mastercard’s acquisition of Vocalink and API provider Finicity, and Visa’s acquisition of Earthport and Plaid. Moreover, the Bank of England initiative to renew the Real Time Gross Settlement system (RTGS) is expected to provide the crucial infrastructure needed to further boost innovation and competition in this market. International payments in the retail segment, such as remittance and travel money, are more impacted by COVID-19 than in the B2B segment. Remittances are forecast to decline by around 20% in 20208 and the retail segment may remain volatile in the medium term as spending power contracts. While the B2B segment may rebound as the global supply chain recovers, the outlook remains uncertain given the potential impact of a recession. Payment security is expected to become increasingly important as we shift from offline to online, and from cash to card and alternative payments. This shift will create strong opportunities for the rich ecosystem of FinTechs, ranging from PCI compliance and tokenisation to payment authentication and AI-powered fraud detection. 8 World Bank April 2020 forecast Strategy& I Industry focus – FinTech deals in focus: What does COVID-19 mean for FinTech investors? 13 % Payment methods used by consumers Payment methods used by consumers % ofrespondents, respondents, April 2020 (Source: PwC Consumer Survey April 2020 (n=1,000)) % of April 2020 63 59 61 43 53 35 25 17 In-store using cash In-store using card Before the lockdown In-store using contactless card 33 14 In-store using smartphone Online using card Since the lockdown What does it mean for FinTech investors? Despite the near-term shocks and slowdown in deals, payments remain a mature and attractive sector for FinTech investments. There have already been signs of an uptick in activities, such as Square’s acquisition of Verse, Mastercard’s acquisition of Finicity, and SoFi’s acquisition of Galileo. Valuations of payments FinTechs have been among the highest in the market and a short-term correction in valuation will be highly favourable for potential buyers. The payments landscape has become crowded in recent years and the pandemic will shed light on the resilience and robustness of new services and business models. FinTechs operating in the ecommerce and payment securities space remain attractive and will likely continue to benefit from a strong tailwind post-COVID-19. The non-card payments market has received less attention from financial sponsors due to its breadth and complexity. As card payments deals become increasingly competitive, this area will present significant opportunities, both B2B and direct-to-consumer (D2C), for financial sponsors. 14 Strategy& I Industry focus – FinTech deals in focus: What does COVID-19 mean for FinTech investors? 26 24 Online using digital wallet 14 11 Online using PoS finance Valuations of payments FinTechs have been among the highest in the market and a short-term correction in valuation will be highly favourable for potential buyers.” Strategy& I Industry focus – FinTech deals in focus: What does COVID-19 mean for FinTech investors? 15 Asset & Wealth Management (AWM) The AWM market has been on a rollercoaster ride since February. Despite increased volatility, personalised service and the value of traditional active management have been fairly resilient. While we expect asset and wealth managers to focus on reallocation and capital reserve preservation in the near term, the COVID-19 pandemic could act as the catalyst to drive positive long-term changes towards greater flexibility, transparency and personalisation. Netsales sales of funds in UK and Europe Net of funds in UK and Europe £bn, 2019to to May May 2020 AprilApril 2019 2020 (Source: The Investment Association, EFAMA) 10 100 5 0 0 UK Billions (£) Europe Billions (£) 200 -100 -5 -200 -10 -300 -15 -400 -20 Apr 2019 May 2019 UK Jun 2019 Jul 2019 Aug 2019 Sep 2019 Oct 2019 Nov 2019 Dec 2019 Jan 2020 Feb 2020 Mar 2020 Europe What does it mean for FinTechs? Fund platforms have remained resilient despite the initial wave of asset outflow. More recently, D2C and share dealing platforms have benefited significantly from the influx of retail investors and increased dealing activities. Leading platforms, such as Hargreaves Lansdown, Interactive Investor, Transact and Vanguard have reported continued growth in client numbers and assets-under-administration (AuA). 16 Strategy& I Industry focus – FinTech deals in focus: What does COVID-19 mean for FinTech investors? Apr 2020 May 2020 Jun 2020 Jul 2020 Net sales of retail funds in the UK by channel Investment Association) NetMay sales2019 of retail the UK(Source: by channel tofunds Mayin2020 The £bn, May 2019 to May 2020 10 Billions (£) 5 0 -5 -10 -15 May 2019 Jun 2019 Fund platform Jul 2019 Aug 2019 Sep 2019 Oct 2019 Nov 2019 Dec 2019 Jan 2020 Feb 2020 Mar 2020 Apr 2020 May 2020 Jun 2020 Jul 2020 Other channels (off-platform) Wealth and platform technology vendors have been negatively impacted from both the operational and revenue perspective as income is often tied to assets-under-management (AuM). Existing re-platforming and implementations are facing further delays but existing providers should prove resilient given the scale they have built through a recent wave of consolidation, such as FNZ’s acquisition of JHC and IPSI, Bravura’s acquisition of FinoComp and Midwinter and Avaloq’s acquisition of Derivative Partners. Post-COVID-19, platform technology vendors may benefit from the greater digitisation in the AWM market creating opportunities for upselling and new products. Robo-advisors remain nascent with AuM estimated at between $300bn – $400bn globally8. In this time of extreme market volatility, both the performance and service of robo-advisors are being tested and scrutinised. The ability to offer more human-interaction and advice through a hybrid model, such as Betterment and Personal Capital, will continue to be a clear advantage. $300bn -$400bn Robo-advisors remain nascent with AuM estimated at between $300bn – $400bn globally9 What does it mean for FinTech investors? Fund platforms (including D2C and advisor platforms) remain highly attractive targets which have not only been resilient through the pandemic but will continue to benefit from a range of positive long-term market drivers. The wealth and platform technology market remains concentrated with a few large vendors and pre-COVID-19 valuations that were too frothy for financial sponsors. While they remain attractive targets, opportunities may be limited and available assets hotly contested. 9 Aite and Backend Benchmarking Strategy& I Industry focus – FinTech deals in focus: What does COVID-19 mean for FinTech investors? 17 Capital Markets Exceptional market volatility has boosted trading across asset classes, leading to an uptick in trading activities and benefiting market participants across the capital markets value chain. However, ongoing uncertainty and remote working arrangements call for greater prudence and vigilance in assessing and mitigating potential operational, financial and regulatory risks. YoY growth of equity trading volume YoY growth of June equity2020 trading volume LSE, NASDAQ) May 2019 to (Source: May 2019 to June 2020 150 % 100 50 0 -50 May 2019 Jun 2019 Jul 2019 Aug 2019 LSE secondary market Sep 2019 Oct 2019 Nov 2019 Dec 2019 Jan 2020 Feb 2020 Mar 2020 US equities What does it mean for FinTechs? Online retail/semi-institutional brokers have been gaining significant popularity, particularly among millennials. A growing number of low-cost or zero-commission online brokers such as Robinhood10, Degiro and eToro11 have flourished. Use of online brokerages has exploded since February as retail investors flooded the market. While growth is expected to normalise over the medium term, it will continue to be supported by innovation and millennial savers. The recent surge of retail activity has highlighted the role of online brokers in investor education, which could differentiate platforms. 10 R obinhood reported 3 million new accounts created in the first quarter of 2020 and completed Series F fundraising in May which valued it at $8.3bn. 11 eToro reported 427% growth in the first four months of 2020. 18 Strategy& I Industry focus – FinTech deals in focus: What does COVID-19 mean for FinTech investors? Apr 2020 May 2020 Jun 2020 Jul 2020 Aug 2020 % New growth selected online brokers Online user brokers new userof growth YoY growth, Q1 2020 YoY growth, Q1 2020 (Source: Company accounts) 289 169 149 58 Plus500 Etrade TD Ameritrade Capital markets infrastructure, such as pre-trade, at-trade and post-trade software and services, have withstood the operational challenges and benefited from elevated trading activities. While recent focus has been placed on innovation, the pandemic highlighted that resilience and robustness cannot be taken for granted, particularly given the increasingly complex IT ecosystem of buy and sell side firms. Heated competition among capital markets firms, combined with advances in data analytics, will continue to create opportunities for vendors. Middle and back office software designed for operational simplification has been an area of growth as cost saving becomes increasingly important while margins are being squeezed. The pandemic has also accentuated the importance of automation and digitisation to operational resilience. Therefore, while the focus for buy and sell side firms in the near term will be on stability and continuity, demand for middle and back office software is expected to remain strong. What does it mean for FinTech investors? Most online broker platforms are largely undifferentiated, therefore it’s tricky to determine which platforms will win. However, their importance as a tool to digitally access the market will grow. Charles Schwab Heated competition among capital markets firms, combined with advances in data analytics, will continue to create opportunities for vendors.” There will continue to be significant consolidation and buy and build opportunities across geographies and asset classes, especially in the fragmented trading platform and infrastructure market. There will be several market infrastructure opportunities over the next 6 to 12 months which may allow for a buy and build approach to develop a new end-to-end infrastructure provider. In terms of operational simplification and cost reduction, there is still a considerable way to go for the majority of capital markets providers. Software vendors who can assist in reducing cost and complexity will flourish and remain an attractive investment opportunity. Strategy& I Industry focus – FinTech deals in focus: What does COVID-19 mean for FinTech investors? 19 RegTech and support services The RegTech and support services space consists of a wide range of technologydriven solutions, from governance and risk & compliance (GRC) to financial crime, risk management and document & data management. FinTechs in this space are booming as efficiency and cost-saving become critical across the financial services sector, particularly at a time of growing regulatory oversight. What does it mean for FinTechs? 13% forecast growth per annum of GRC12 GRC is a $31bn market globally and forecast to grow by around 13% per annum until 202412. Areas which enterprise GRC solutions cover, such as business continuity, threat management, vendor management, and incident management, have become focal points during the pandemic. Moreover, the robustness of these solutions increasingly depends on real-time data, monitoring and reporting capabilities which are the key drivers of future growth. Financial crime solutions encompass areas such as ‘know your customer’ (KYC), anti-money laundering (AML), sanctions, anti-bribery and fraud detection. Penalties paid by financial services companies since the financial crisis have ballooned to around $408bn, driving demand for financial crime solutions. Advances in data analytics, artificial intelligence and biometrics have encouraged FinTechs to spring up across various specialist areas. In contrast to other RegTech and support services, financial crime solutions, such as KYC and AML, can significantly impact customer experience. COVID-19 has created stronger demand for multi-channel and mobile-compatible solutions to support the digital customer journey. % Percentage of firms surveyed that experienced financial crime within Percentage of firms surveyed that experienced financial crime within the last 24 months the last 24 months (Source: PwC Global Economic Crime and Fraud Survey) 30 2009 34 37 36 2011 2014 2016 12 IDC research, including software integration, technical support and consulting services. 20 Strategy& I Industry focus – FinTech deals in focus: What does COVID-19 mean for FinTech investors? 49 47 2018 2020 Penalties paid by banks since the financial crisis (Source: Thomson Reuters) Penalties paid by banks since the financial crisis Billions (£) 42 78 22 36 408 2019 Total 27 25 73 52 22 8 2009 2010 23 2011 2012 2013 2014 2015 2016 2017 2018 Regulatory and compliance reporting software has thrived as the level of regulation and the breadth and depth of reporting requirements have grown. Technology, such as workflow management systems, risk engines and automated reporting, is critical to ensure compliance with the evolving regulatory and reporting requirements in a cost-effective manner. With significant value to be unlocked from simplifying manual compliance and reporting functions, we expect demand to remain strong for a wide range of solutions. Data management and analytics are among the key value creation drivers for financial services companies. The challenge of multi-channel service delivery also highlights the urgent need for incumbent financial services companies to have clear visibility of online and offline data, creating a ‘single source of truth’ from which business insights are drawn. Hence, FinTechs providing data management and analytics will continue to flourish. What does it mean for FinTech investors? RegTechs remain highly attractive targets, but a large population of earlystage RegTechs offering similar services makes it challenging to identify potential winners. Data management, especially enterprise data management among tier one and two financial services companies, is a relatively mature segment served by a few established data vendors. These will remain attractive to financial sponsors. Data analytics is a fast-growing area. It is also a highly fragmented market served by in-house teams, established enterprise data vendors and numerous start-ups. As such, while favourable market drivers exist, investments in data analytics FinTechs will continue to skew towards venture capital and corporate buyers. Strategy& I Industry focus – FinTech deals in focus: What does COVID-19 mean for FinTech investors? 21 About our Strategy& FinTech Deals practice Our market-leading FinTech Deals team brings expertise across the entire FinTech market. With a diverse range of financial services and technology experts across Europe, the US and Asia, we’re close to all the latest developments and market trends, and as the FinTech sector grows, we further develop our capabilities. We can use our knowledge of the FinTech market and deals expertise to help you identify opportunities to create value across the entire deal lifecycle, from strategy, origination and deal execution to post-deal integration. Our deep sector knowledge, gained from working on hundreds of FinTech deals, coupled with our unrivalled C-suite relationships, means we can be your trusted FinTech deal partner and provide you with unique insights and opportunities, whether you are an investor, corporate, entrepreneur or other market participant looking to maximise value from the sector. Visit our website to learn more about how Strategy& can help you navigate the FinTech Deals landscape. 22 Strategy& I Industry focus – FinTech deals in focus: What does COVID-19 mean for FinTech investors? Who to contact Andrew Macnab UK FinTech Deals Lead +44 (0) 7979 600615 andrew.macnab@pwc.com Jeremy Sweetnam UK FinTech Corporate Finance +44 (0) 7999 394197 jeremy.sweetnam@pwc.com Jialei Qian UK FinTech Deals, Senior Manager +44 (0) 7841 789002 jialei.qian@pwc.com Strategy& I Industry focus – Metering: a catalyst for transformation in the water sector 23 This insight is brought to you using the capability of Strategy&, PwC’s global strategy house, alongside our PwC industry experts. Together, we transform organisations by developing actionable strategies that deliver results. We are uniquely placed to combine strategy with technical, industry and execution expertise. We embed our strategy capabilities with expert teams across our PwC network, to show you where you need to go, the choices you’ll need to make to get there, and how to get it right. The result is an authentic strategy process powerful enough to capture possibility, while pragmatic enough to ensure effective delivery. It’s the strategy that turns vision into reality. It’s strategy, made real. www.strategyand.pwc.com @2020 PwC. All rights reserved. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see www.pwc.com/structure for further details. Mentions of Strategy& refer to the global team of practical strategists that is integrated within the PwC network of firms. For more about Strategy&, see www.strategyand.pwc.com. No reproduction is permitted in whole or part without written permission of PwC. 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