JEFFREY YAW OWUSU P.O.Box 33TN, Teshie Nungua. | +233(0)544938997 | jeffrey45owusu@gmail.com My mission is to secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company. My skill set ranges from: digital marketing, data mining and analysis, critical and design thinking. EXPERIENCE APRIL 2020 – PRESENT SOCIAL MEDIA ANALYST, HONIRY MARKETING Manage social media planning for execution of marketing strategies and community management Implement marketing and promotion tactics that led to 34% growth in total social media shares and 27% increase in website traffic from social media posts Monitor online presence of company’s brand and engaged with users, strengthening customer relationships JANUARY 2020 – PRESENT CASHIER, LYNES CUISINE Implemented new customer service strategies successfully, increasing customer satisfaction by 9% in 6 months Expertise in business administration, record keeping, planning, policies, procedures, researching, scheduling, and related responsibilities to ensure productive operations. Responsible for solving customer complaints and providing information regarding products EDUCATION JANUARY 2020 DIGITAL MARKETING, WORDSTREAM'S GROWTH ACADEMY JUNE 2019 ENGINEERING, ST.PAUL TECHNICAL SCHOOL SKILLS Microsoft Office (Word, Excel and PowerPoint) Technology Savvy Strong Communication Skill Critical Thinking and Design Thinking ***REFERENCE: Upon Request***