ADVANTAGES OF PUBLIC RELATION IN BUSINESS COMMUNICATION Presented By :AISHWARYA .C SREERESHMI PR DR. SARITHA SUHA ZAMRIN SITARA SARA DR. REVATHY RAJU WHAT IS PR ? “Public Relation is a strategic communication process that builds mutually beneficial relationships between organizations and their publics.” PR is a management function which deals with public issues. An important component of PR is publicity. Publicity deals with news coverage of events relating to companies products and services. A systematic act of building an image of a product/service/idea/company among the target group/general public/stake holders through a well- designed promotion on a regular basis. OBJECTIVES OF PR Promoting goodwill Promoting a product, service, corporate image Corporate communications Lobbying Counteracting negative publicity TOOLS OF PR Press releases Exclusive stories Company newsletters Interviews Press conference Sponsored events ADVANTAGES OF PR TARGET MARKET Targets the media and events that your target market utilizes. E.g.: If you are a toy company making board games, a PR campaign will target the media that people who like board games. Campaign may also obtain celebrity endorsements that will carry weight with the customers. CREDIBILITY It is considered as a more credible form of promotion. Key part of PR promotion is to obtain mentions of an organisation in independent media outlets (e.g.:- TV, online promotion) as the target market generally views the mention as being more credible since it is not based on payment (i.e. advertisement) but on the media outlet’s judgement of what is newsworthy. Today consumers spend every penny cautiously. Hence having the credibility tag is a must for a successful business or brand. Audiences gives higher credibility to a business when they find a mention about it in media compared to the adds. REACH A good story can be picked up by several news outlets exposing your message to a large audience. Information may spread quickly through bloggers and social media. COST-EFFECTIVENESS PR can be an economical way to reach a large audience in comparison to paid advertising media placement. The rates for public relations along with the results it produces are between 30%-50% more effective than advertising. LEAD GENERATION The media placement from PR is long lasting. E.g. : Google and media outlet websites. The greatest no. of leads appear once the media mention appears, he lead continues long after as people find media story online during searches. IMAGE CREATION A company’s image speaks of the status of the company amongst various circles. PR isn’t just promoting an item or a special. PR takes your entire business and puts it in the lights. This help create an image of your company and creates the possibility of a more well rounded patronage. Effective PR leaves your company with a positive image, which is always helpful in the future. CRISIS MANAGEMENT Negative news about the enterprise may hamper the image. PR manages these situations and resolve complex issues effectively. IMPROVED RELATIONS WITH EMPLOYEES Using newsletters, meetings, events and programmes to speak with internal audiences is an excellent way for a business to display its commitment to do the right thing. BETTER ENGAGEMENT WITH COMMUNITY By linking collaboration with local groups, joining charitable endeavours, spending funds on causes and projects that prove beneficial for the community, PR helps in enhancing visibility and positioning of the brand. IMPROVING TIES WITH INDUSTRY & GOVT. BODIES Getting the firm acquainted with key government officials is a great idea to create favourable impression. Taking part in industry initiated events and preferred business arena pushes the visibility. MEDIA REPRESENTATION Representing a company or individual to a media is one of the more well known functions of PR. It includes developing and distributing both written and video news releases, pitching stories to journalist and responding to reporter enquires. It also includes monitoring and measuring news coverage of the organization and individual. RESOURCE MANAGEMENT PR management of human and financial resources revolves around setting of objectives, planning, budgeting, recruiting and hiring PR staff and administering those resources. CONTENT DEVELOPMENT Preparing the documents, written and electronic is another function of PR. The content developed by the PR department include company newsletters, blogs, speeches and annual reports. PR department will work with another department to ensure a project fits with an overall company message (e.g.:- a PR department may work with advertising and marketing departments on creating a description, report or other content about a new product or service).