Cover Page ADD YOUR LOGO. Legal Page Confidentiality Agreement The undersigned reader acknowledges that the information provided by _________________________ in this business plan is confidential; therefore, reader agrees not to disclose it without the express written permission of _________________________. It is acknowledged by the reader that information to be furnished in this business plan is in all respects confidential in nature, other than information which is in the public domain through other means, and that any disclosure or use of same by reader, may cause serious harm or damage to _________________________. Upon request, this document is to be immediately returned to _________________________. ___________________ Signature ___________________ Name (typed or printed) ___________________ Date This is a business plan. It does not imply an offering of securities. Table of Contents 1.0 Executive Summary ........................................................................................................................... 1 Chart: Highlights.............................................................................................................................. 1 1.1 Objectives ........................................................................................................................................ 1 1.2 Mission............................................................................................................................................. 2 1.3 Keys to Success ............................................................................................................................... 2 2.0 Company Summary ........................................................................................................................... 2 2.1 Company Ownership .................................................................................................................... 2 2.2 Startup Summary ........................................................................................................................... 2 Table: Startup.................................................................................................................................... 3 Chart: Startup ................................................................................................................................... 4 3.0 Services ................................................................................................................................................ 4 4.0 Market Analysis Summary ............................................................................................................... 4 4.1 Market Segmentation .................................................................................................................... 5 Table: Market Analysis.................................................................................................................... 5 Chart: Market Analysis (Pie) .......................................................................................................... 6 4.2 Target Market Segment Strategy ................................................................................................. 6 4.3 Service Business Analysis ............................................................................................................. 6 4.3.1 Competition and Buying Patterns ........................................................................................ 6 5.0 Strategy and Implementation Summary ........................................................................................ 7 5.1 Marketing Strategy ........................................................................................................................ 7 5.2 Sales Strategy .................................................................................................................................. 7 5.2.1 Sales Forecast ........................................................................................................................... 7 Table: Sales Forecast .................................................................................................................... 8 Chart: Sales Monthly ................................................................................................................... 8 Chart: Sales by Year ..................................................................................................................... 9 5.3 Milestones ....................................................................................................................................... 9 Table: Milestones.............................................................................................................................. 9 Chart: Milestones ........................................................................................................................... 10 6.0 Management Summary ................................................................................................................... 10 6.1 Personnel Plan .............................................................................................................................. 11 Table: Personnel ............................................................................................................................. 11 Page 1 Table of Contents 7.0 Financial Plan ................................................................................................................................... 11 7.1 Startup Funding ........................................................................................................................... 11 Table: Startup Funding.................................................................................................................. 11 7.2 Important Assumptions .............................................................................................................. 12 Table: General Assumptions ........................................................................................................ 12 7.3 Break-even Analysis .................................................................................................................... 13 Table: Break-even Analysis .......................................................................................................... 13 Chart: Break-even Analysis .......................................................................................................... 13 7.4 Projected Profit and Loss ............................................................................................................ 14 Table: Profit and Loss .................................................................................................................... 14 Chart: Profit Monthly .................................................................................................................... 15 Chart: Profit Yearly ........................................................................................................................ 16 Chart: Gross Margin Monthly ...................................................................................................... 16 Chart: Gross Margin Yearly .......................................................................................................... 17 7.5 Projected Cash Flow .................................................................................................................... 17 Table: Cash Flow ............................................................................................................................ 17 Chart: Cash...................................................................................................................................... 18 7.6 Projected Balance Sheet ............................................................................................................... 19 Table: Balance Sheet....................................................................................................................... 19 Table: Sales Forecast ................................................................................................................................ 1 Table: Personnel ....................................................................................................................................... 2 Table: Profit and Loss .............................................................................................................................. 3 Table: Cash Flow ...................................................................................................................................... 5 Table: Balance Sheet................................................................................................................................. 7 Page 2 Table of Contents Page 1 Quite unique care 1.0 Executive Summary QUITE UNIQUE CARE will be registered in the state of California offering a unique combination of supported living services. Market research indicates that there is a significant need for quality services within this region and we believe that by employing competent staff and providing them with organized and responsive management, we can become the supported living services of choice in California. QUITE UNIQUE CARE will be created as a state of California Limited Liability Company based in Alameda County, owned by its principal investors and principal operators. The initial office will be established in quality office space in San Leandro, which is the heart of Alameda County. Consumers of our services will be those individuals and families in need of supported living services. These clients are usually referred by other health care professionals such as physicians, attorneys, insurance companies, and health care facilities. Our agency will develop an excellent reputation with many of these professionals, through the work of our founder. Chart: Highlights 1.1 Objectives 60 Supported Living Services clients served by the end of the first year. Respectable gross sales by the end of the first year. 80% of Customer Satisfaction Surveys returned indicating satisfaction with services. Page 1 Quite unique care 1.2 Mission Our values are simple. QUITE UNIQUE CARE strives to offer excellent and affordable Supported Living Services to individuals and families of the state of California. It is our goal to employ competent, caring, and well-trained individuals who are responsive to the needs of our clients, their families, and the communities we serve. 1.3 Keys to Success Professional quality of services offered Reliability -- being available through on-call, and adequate staffing Effective collaboration with other community professionals (physicians, hospitals, and other organizations) 2.0 Company Summary QUITE UNIQUE CARE is a new supported living services service agency in its start-up stages. Our agency will be located in the heart of Alameda County and will provide the following services to clients and clients from Alameda County - all within a ninety-mile radius of our offices: Personal Care Respite services Homemaker services Non-Medical Transportation 2.1 Company Ownership QUITE UNIQUE CARE will be registered as a limited liability company owned and operated by principal investors and principal operators. 2.2 Startup Summary QUITE UNIQUE CARE is in its start-up stage, and consequently, there are start-up costs and funding issues to address. The Start-Up Table, below, indicates in detail those costs which include the following: BUSINESS DEVELOPMENT RENTAL EXPENSE OFFICE EQUIPMENT OFFICE SUPPLIES The table also demonstrates Assets needed for start-up and addresses potential funding sources which are to include cash investments made by each Owner. Page 2 Quite unique care Table: Startup Startup Requirements Startup Expenses BUSINESS DEVELOPMENT Attorney Fees - Setting Up Limited Liability Company State of California Home Health Agency License Professional Liability Insurance *Assuming 25% down of $12,000.00 Workman's Comp Insurance Deposit Premises and Content Insurance Deposit *Assuming 25% down of $1200.00 RENTAL EXPENSE Office Upgrades (Carpet and Paint) Deposit plus First *Assuming $1000.00/Month Phone Set-Up (Excluding Phones) Utilities Deposit OFFICE EQUIPMENT 2 Computers (Fully Loaded) 4-in-1 Printer/Fax/Copier/Scanner QuickBooks Pro Phones OFFICE SUPPLIES Stationary Business Cards Brochures Other Misc. Office Supplies Total Startup Expenses $0 $875 $100 $3,000 $0 $500 $300 $0 $0 $3,000 $2,000 $0 $250 $150 $0 $2,000 $750 $300 $200 $0 $200 $150 $200 $450 $14,425 Startup Assets Cash Required Other Current Assets Long-term Assets Total Assets $10,000 $3,500 $0 $13,500 Total Requirements $27,925 Page 3 Quite unique care Chart: Startup 3.0 Services QUITE UNIQUE CARE offers a unique combination of supported living services. They include but not limited to; Personal Care; assists with daily living tasks such as bathing, eating, dressing, grocery shopping, and money management. Assistance may be in the form of hands-on assistance or cuing to prompt the individual in performing the task. Respite services; provide supervision and support to individuals in the absence of or when the primary caregiver needs relief. Respite services are available on an hourly or daily basis and can be provided within or outside of the individual's place of residence. Homemaker services; assist in performing basic household tasks (i.e. cleaning and laundry) in the individual's home. Non-Medical Transportation; provides transportation to and from day program services and access to community services, activities, and resources. 4.0 Market Analysis Summary The global home healthcare market size was valued at USD 281.8 billion in 2019 and is expected to grow at a compound annual growth rate (CAGR) of 7.9% from 2020 to 2027. Population aging around the world and increased patient preference for value-based healthcare are anticipated to fuel market growth. According to the World Health Organization (WHO), there were 703 million persons aged 65 years or over in the world in 2019. The number of older persons is projected to double to 1.5 billion by 2050. The aging population demands more patient-centric healthcare services, which in return increases the demand for healthcare workers and agencies and is anticipated to drive market growth. Page 4 Quite unique care The consumer base for QUITE UNIQUE CARE (supported living services) will be clients referred by physicians, health care facilities, and other health care, professionals. 4.1 Market Segmentation The population base in California is aging, and more individuals are opting to stay in their own homes longer and return home following hospitalization, rather than proceeding to a nursing home. Our primary market segment includes those clients -- typically in an older age bracket -who require supported living services. Table: Market Analysis Market Analysis Year 1 Year 2 Year 3 Year 4 Year 5 Potential Customers Growth CAGR Personal Care Respite services Homemaker services Non-Medical Transportation Total 10% 10% 10% 10% 10,000 9,000 12,000 4,000 10,450 9,000 12,000 4,126 11,012 9,123 12,214 4,356 11,234 9,245 12,326 4,670 11,670 9,567 12,543 4,870 3.94% 1.54% 1.11% 5.04% 2.51% 35,000 35,576 36,705 37,475 38,650 2.51% Page 5 Quite unique care Chart: Market Analysis (Pie) 4.2 Target Market Segment Strategy Because our agency specializes in supported living services, we will focus on those market segments where we know our services are most needed. Focusing on those market segments that require only supported living services will greatly decrease overhead since additional office space will not be required. 4.3 Service Business Analysis QUITE UNIQUE CARE is a supported living services Agency serving the Alameda County region in California. Home health care and social services are typically utilized by individuals and families, with service referrals coming most often from other professionals (i.e. physicians, hospitals, attorneys, etc.). 4.3.1 Competition and Buying Patterns The key factor considered by both consumers and referring professionals when purchasing supported living services is trust in the professional reputation, reliability, and quality of services provided by the home health agency. When pricing supported living services, we will explain to the client that we estimate the total number of hours needed to complete services liberally, rather than bidding low and then exceeding the anticipated total bid price for services. Consumers of supported living services rarely compare service providers directly. Usually, they follow word-of-mouth recommendations, especially when those recommendations come from their physicians. Perhaps the most important element for assessing competition in the supported living services fields is how to persuade other professionals to repeatedly refer their clients to our agency for Page 6 Quite unique care services. As our agency demonstrates outstanding client care, current and pertinent qualification of service providers, and professional organization and business management, we believe that we will be able to capture the majority of the supported living services market in our designated region. 5.0 Strategy and Implementation Summary QUITE UNIQUE CARE will focus on Alameda County and the neighboring counties within California. Within this geographical area, we will target supported living services. Within each area, we have two target markets: the actual client, and the regional physicians, health care facilities, attorneys, and insurance companies who refer them to our services. 5.1 Marketing Strategy Marketing our service-oriented business requires establishing a reputation for expertise and excellence. It starts with our known contacts who are in positions to recommend us and make referrals to us and continues with long-term efforts to develop recognition among other professionals within the health care and social service fields. We will develop and maintain a database of our contacts in the field. The owner will work to maintain relationships throughout our start-up process. She will make initial contacts in the community as she establishes the business entity. She will also get to introduce QUITE UNIQUE CARE to area professionals who are potential referral sources. Our communications will be professional, as will our marketing tools such as brochures, business cards, and advertisements. 5.2 Sales Strategy Sales in our business mean quality client service and utmost satisfaction from referring physicians and health care facilities. It is a perpetual business. One doesn't sell supported living services; rather one sells excellent care, availability, and effective interpersonal relationships. In a service industry, growth can mean loss of quality control, which in turn leads to client dissatisfaction. The services we provide should always reflect the mission and oversight of management. We want our clients to know that the quality of service they receive will be excellent, regardless of the individual service provider performing the service. We will therefore avoid the temptation to broaden the scope of our services too quickly. Rather, we will focus our immediate attention on making the services we offer of the highest possible quality. Only when those services are well-established and grounded in excellence will we consider expanding our service base. 5.2.1 Sales Forecast Annual sales reflect a conservative average of 60 new supported living services clients for the first year with a modest increase per year thereafter. The projected annual figures for sales jumped up annual growth after the first year, as the market analysis indicates there is a significant need for these services. Page 7 Quite unique care Table: Sales Forecast Sales Forecast Year 1 Year 2 Year 3 $191,010 $0 $191,010 $215,114 $0 $215,114 $250,625 $0 $250,625 Year 1 $10,962 $0 $10,962 Year 2 $11,156 $0 $11,156 Year 3 $11,599 $0 $11,599 Sales Home Health Care Sales Others Total Sales Direct Cost of Sales Home Health Care Sales Others Subtotal Direct Cost of Sales Chart: Sales Monthly Page 8 Quite unique care Chart: Sales by Year 5.3 Milestones The accompanying table lists important program milestones, with dates and managers in charge, and budgets for each. The milestone schedule indicates our emphasis on planning for implementation. What the table doesn't show is the commitment behind it. Our business plan includes complete provisions for plan-vs.-actual analysis, and we will hold monthly follow-up meetings to discuss the variance and course corrections. Table: Milestones Milestones Milestone Attorney Draws Up LLC Verify Numbers For Budget Meeting with CPA for tax advice and request for the Tax ID Identify Office Location Finalize Application for Insurance Coverage Apply for State Licensure Finalize Lease Agreement Move Into Offices and Start Date 3/4/2021 4/1/2021 End Date 3/31/2021 4/10/2021 Department Administrator Administrator 4/10/2021 4/15/2021 Administrator 4/2/2021 4/15/2021 4/20/2021 4/30/2021 Administrator Administrator 5/1/2021 5/4/2021 Administrator 5/4/2021 5/9/2021 Administrator 5/13/2021 5/20/2021 Administrator Page 9 Quite unique care Prepare for Site Survey Site Survey Develop/Finalize all forms, procedures, employment contracts Apply for all Provider Numbers Hold First All Staff Meeting Totals 5/19/2021 4/15/2021 5/29/2021 5/29/2021 Administrator Administrator 5/15/2021 6/1/2021 Administrator 6/15/2021 6/15/2021 Administrator Chart: Milestones 6.0 Management Summary QUITE UNIQUE CARE initial team will consist of one employee; the business owner. Initially, she will also provide direct service. She will also provide all administrative direction and will perform most of the administrative functions with assistance from a contacted Administrative Assistant. As the need for service providers grows, she will assume primary roles in management and will delegate direct service to employees. QUITE UNIQUE CARE has no current management or personnel gaps; our plan provides for hiring service providers only as growth demands. Job descriptions have been written for each position and we will develop an employee handbook before our Start Date. Page 10 Quite unique care 6.1 Personnel Plan The only employee is the business owner, the following is an explanation of her personnel needs, costs, and benefits as listed in the Personnel table. The projections for Table: Personnel Personnel Plan Year 1 Year 2 Year 3 Administrative Director Others Total People $52,000 $0 1 $53,560 $0 1 $55,167 $0 1 Total Payroll $52,000 $53,560 $55,167 7.0 Financial Plan We want to finance growth mainly through cash flow. We recognize that this means we will have to grow more slowly than we might like. Our figures are based on start-up capital as shown in the Start-up and Start-up Funding tables; we will consider an additional loan if needed. 7.1 Startup Funding QUITE UNIQUE CARE start-up costs are detailed above, in the Start-up Table. The following table shows how these start-up costs will be funded by the owner. Table: Startup Funding Startup Funding Startup Expenses to Fund Startup Assets to Fund Total Funding Required $14,425 $13,500 $27,925 Assets Non-cash Assets from Startup Cash Requirements from Startup Additional Cash Raised Cash Balance on Starting Date Total Assets $3,500 $10,000 $0 $10,000 $13,500 Liabilities and Capital Page 11 Quite unique care Liabilities Current Borrowing Long-term Liabilities Accounts Payable (Outstanding Bills) Other Current Liabilities (interest-free) Total Liabilities $0 $0 $0 $0 $0 Capital Planned Investment Owner Investor Additional Investment Requirement Total Planned Investment $27,925 $0 $0 $27,925 Loss at Startup (Startup Expenses) Total Capital ($14,425) $13,500 Total Capital and Liabilities $13,500 Total Funding $27,925 7.2 Important Assumptions The General Assumptions table, below, shows our important (and conservative) annual assumptions concerning interest rates, tax rates, and personnel burden. In addition: 1. We assume a strong economy, without major recession. 2. We assume, of course, that there are no significant unforeseen changes in the federal policy on supported living services. Table: General Assumptions General Assumptions Plan Month Current Interest Rate Long-term Interest Rate Tax Rate Other Year 1 Year 2 Year 3 1 10.00% 8.00% 30.00% 0 2 10.00% 8.00% 30.00% 0 3 10.00% 8.00% 30.00% 0 Page 12 Quite unique care 7.3 Break-even Analysis The Break-even Analysis below is based on monthly fixed costs and an Average per Unit Variable Cost. This assumption about the cost of sales may at first look low, but in our service-based business, payroll is included with other operating expenses in our fixed monthly amounts, so the variable costs relate to the only other cost of service provided: mileage to and from service locations. At these levels, we need to bill and collect the amount shown below per month to cover our per month costs. We don't really expect to reach break-even until a few months into the business operation. Table: Break-even Analysis Break-even Analysis Monthly Revenue Break-even $8,973 Assumptions: Average Percent Variable Cost Estimated Monthly Fixed Cost 6% $8,458 Chart: Break-even Analysis Page 13 Quite unique care 7.4 Projected Profit and Loss Our projected profit and loss are shown in the following table, with sales increasing throughout the three years of the plan, and profits are notable even for the start-up phase of this business. We are projecting growth and total annual sales very conservatively, with high projected expenses. Our cost of sales is relatively low, as this is a service agency and the primary costs involved in providing the services are those related to payroll. The cost of sales reflects the cost of mileage reimbursement to employees because the services we provide are home and community-based and require travel to and from service locations. The Profit and Loss table also contains our expenses for independently contracted personnel, as well as the owner's after-tax draws. Table: Profit and Loss Pro Forma Profit and Loss Year 1 Year 2 Year 3 Sales Direct Cost of Sales Other Costs of Sales Total Cost of Sales $191,010 $10,962 $0 $10,962 $215,114 $11,156 $0 $11,156 $250,625 $11,599 $0 $11,599 Gross Margin Gross Margin % $180,048 94.26% $203,958 94.81% $239,026 95.37% $52,000 $5,916 $0 $11,000 $900 $2,100 $840 $600 $300 $9,000 $600 $360 $1,200 $600 $1,200 $480 $14,400 $53,560 $5,943 $0 $12,000 $900 $2,100 $900 $600 $300 $9,000 $600 $360 $1,200 $600 $1,200 $480 $14,500 $55,167 $5,956 $0 $12,000 $900 $2,100 $920 $600 $300 $9,000 $600 $360 $1,200 $600 $1,200 $480 $15,400 $101,496 $104,243 $106,783 $78,552 $78,552 $0 $99,715 $99,715 $0 $132,243 $132,243 $0 Expenses Payroll Payroll Taxes Depreciation Rent Heat and Lights Phone Cell Phones Water and Garbage Internet Access Professional Liability Insurance Workman's Comp Insurance Premises and Content Insurance Advertising and Marketing Meals and Entertainment Professional Development Office Equipment and Supplies Contracted Services Total Operating Expenses Profit Before Interest and Taxes EBITDA Interest Expense Page 14 Quite unique care Taxes Incurred $23,566 $29,915 $39,673 Net Profit Net Profit/Sales $54,986 28.79% $69,801 32.45% $92,570 36.94% Chart: Profit Monthly Page 15 Quite unique care Chart: Profit Yearly Chart: Gross Margin Monthly Page 16 Quite unique care Chart: Gross Margin Yearly 7.5 Projected Cash Flow The following cash flow projections show the annual amounts only. The collection of accounts receivable from our sales on credit will greatly affect our cash flow. Cash flow projections are critical to our success. The monthly cash flow is shown in the illustration, with one bar representing the cash flow per month, and the other the monthly cash balance. The annual cash flow figures are included here and the more important detailed monthly numbers are included in the appendix. Table: Cash Flow Pro Forma Cash Flow Year 1 Year 2 Year 3 $191,010 $191,010 $215,114 $215,114 $250,625 $250,625 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 Cash Received Cash from Operations Cash Sales Subtotal Cash from Operations Additional Cash Received Sales Tax, VAT, HST/GST Received New Current Borrowing New Other Liabilities (interest-free) New Long-term Liabilities Sales of Other Current Assets Sales of Long-term Assets New Investment Received Page 17 Quite unique care Subtotal Cash Received Expenditures $191,010 $215,114 $250,625 Year 1 Year 2 Year 3 $52,000 $75,491 $127,491 $53,560 $92,745 $146,305 $55,167 $101,973 $157,140 $0 $0 $0 $0 $0 $0 $0 $127,491 $0 $0 $0 $0 $0 $0 $0 $146,305 $0 $0 $0 $0 $0 $0 $0 $157,140 $63,519 $73,519 $68,809 $142,328 $93,485 $235,814 Expenditures from Operations Cash Spending Bill Payments Subtotal Spent on Operations Additional Cash Spent Sales Tax, VAT, HST/GST Paid Out Principal Repayment of Current Borrowing Other Liabilities Principal Repayment Long-term Liabilities Principal Repayment Purchase Other Current Assets Purchase Long-term Assets Dividends Subtotal Cash Spent Net Cash Flow Cash Balance Chart: Cash Page 18 Quite unique care 7.6 Projected Balance Sheet The balance sheet in the following table shows managed but sufficient growth of net worth, and a sufficiently healthy financial position. The monthly estimates are included in the appendix. Table: Balance Sheet Pro Forma Balance Sheet Year 1 Year 2 Year 3 $73,519 $3,500 $77,019 $142,328 $3,500 $145,828 $235,814 $3,500 $239,314 $0 $0 $0 $77,019 $0 $0 $0 $145,828 $0 $0 $0 $239,314 Year 1 Year 2 Year 3 Accounts Payable Current Borrowing Other Current Liabilities Subtotal Current Liabilities $8,533 $0 $0 $8,533 $7,541 $0 $0 $7,541 $8,457 $0 $0 $8,457 Long-term Liabilities Total Liabilities $0 $8,533 $0 $7,541 $0 $8,457 $27,925 ($14,425) $54,986 $68,486 $77,019 $27,925 $40,561 $69,801 $138,287 $145,828 $27,925 $110,362 $92,570 $230,857 $239,314 $68,486 $138,287 $230,857 Assets Current Assets Cash Other Current Assets Total Current Assets Long-term Assets Long-term Assets Accumulated Depreciation Total Long-term Assets Total Assets Liabilities and Capital Current Liabilities Paid-in Capital Retained Earnings Earnings Total Capital Total Liabilities and Capital Net Worth Page 19 Appendix Table: Sales Forecast Sales Forecast Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12 $12,000 $0 $12,000 $12,600 $0 $12,600 $13,230 $0 $13,230 $13,892 $0 $13,892 $14,587 $0 $14,587 $15,316 $0 $15,316 $16,082 $0 $16,082 $16,886 $0 $16,886 $17,730 $0 $17,730 $18,616 $0 $18,616 $19,547 $0 $19,547 $20,524 $0 $20,524 Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12 $513 $564 $620 $682 $750 $825 $908 $999 $1,099 $1,209 $1,330 $1,463 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $513 $564 $620 $682 $750 $825 $908 $999 $1,099 $1,209 $1,330 $1,463 Sales Home Health Care Sales Others Total Sales Direct Cost of Sales Home Health Care Sales Others Subtotal Direct Cost of Sales 0% 0% Page 1 Appendix Table: Personnel Personnel Plan Administrative Director - Elizabeth Patzer, MSW/MPA Others Total People Total Payroll Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 $4,333 Month 10 $4,333 Month 11 $4,333 Month 12 $4,333 0% $4,337 $4,333 $4,333 $4,333 $4,333 $4,333 $4,333 $4,333 0% $0 1 $0 1 $0 1 $0 1 $0 1 $0 1 $0 1 $0 1 $0 1 $0 1 $0 1 $0 1 $4,337 $4,333 $4,333 $4,333 $4,333 $4,333 $4,333 $4,333 $4,333 $4,333 $4,333 $4,333 Page 2 Appendix Table: Profit and Loss Pro Forma Profit and Loss Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12 $12,000 $12,600 $13,230 $13,892 $14,587 $15,316 $16,082 $16,886 $17,730 $18,616 $19,547 $20,524 Direct Cost of Sales $513 $564 $620 $682 $750 $825 $908 $999 $1,099 $1,209 $1,330 $1,463 Other Costs of Sales $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $513 $564 $620 $682 $750 $825 $908 $999 $1,099 $1,209 $1,330 $1,463 $11,487 $12,036 $12,610 $13,210 $13,837 $14,491 $15,174 $15,887 $16,631 $17,407 $18,217 $19,061 95.73% 95.52% 95.31% 95.09% 94.86% 94.61% 94.35% 94.08% 93.80% 93.51% 93.20% 92.87% $4,337 $4,333 $4,333 $4,333 $4,333 $4,333 $4,333 $4,333 $4,333 $4,333 $4,333 $4,333 $493 $0 $493 $0 $493 $0 $493 $0 $493 $0 $493 $0 $493 $0 $493 $0 $493 $0 $493 $0 $493 $0 $493 $0 $0 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000 $75 $75 $75 $75 $75 $75 $75 $75 $75 $75 $75 $75 $175 $175 $175 $175 $175 $175 $175 $175 $175 $175 $175 $175 Cell Phones $70 $70 $70 $70 $70 $70 $70 $70 $70 $70 $70 $70 Water and Garbage $50 $50 $50 $50 $50 $50 $50 $50 $50 $50 $50 $50 Internet Access $25 $25 $25 $25 $25 $25 $25 $25 $25 $25 $25 $25 $750 $750 $750 $750 $750 $750 $750 $750 $750 $750 $750 $750 $50 $50 $50 $50 $50 $50 $50 $50 $50 $50 $50 $50 $30 $30 $30 $30 $30 $30 $30 $30 $30 $30 $30 $30 $100 $100 $100 $100 $100 $100 $100 $100 $100 $100 $100 $100 $50 $50 $50 $50 $50 $50 $50 $50 $50 $50 $50 $50 $100 $100 $100 $100 $100 $100 $100 $100 $100 $100 $100 $100 Sales Total Cost of Sales Gross Margin Gross Margin % Expenses Payroll Payroll Taxes Depreciation 15% Rent Heat and Lights Phone Professional Liability Insurance Workman's Comp Insurance Premises and Content Insurance Advertising and Marketing Meals and Entertainment Professional Development 15% Page 3 Appendix Office Equipment and Supplies Contracted Services 15% $40 $40 $40 $40 $40 $40 $40 $40 $40 $40 $40 $40 15% $1,200 $1,200 $1,200 $1,200 $1,200 $1,200 $1,200 $1,200 $1,200 $1,200 $1,200 $1,200 Total Operating Expenses $7,545 $8,541 $8,541 $8,541 $8,541 $8,541 $8,541 $8,541 $8,541 $8,541 $8,541 $8,541 Profit Before Interest and Taxes EBITDA $3,942 $3,495 $4,069 $4,669 $5,296 $5,950 $6,633 $7,346 $8,090 $8,866 $9,676 $10,520 $3,942 $3,495 $4,069 $4,669 $5,296 $5,950 $6,633 $7,346 $8,090 $8,866 $9,676 $10,520 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $1,183 $1,049 $1,221 $1,401 $1,589 $1,785 $1,990 $2,204 $2,427 $2,660 $2,903 $3,156 Net Profit $2,759 $2,447 $2,848 $3,268 $3,707 $4,165 $4,643 $5,142 $5,663 $6,206 $6,773 $7,364 Net Profit/Sales 23.00% 19.42% 21.53% 23.53% 25.41% 27.19% 28.87% 30.45% 31.94% 33.34% 34.65% 35.88% Interest Expense Taxes Incurred Page 4 Appendix Table: Cash Flow Pro Forma Cash Flow Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12 Cash Sales $12,000 $12,600 $13,230 $13,892 $14,587 $15,316 $16,082 $16,886 $17,730 $18,616 $19,547 $20,524 Subtotal Cash from Operations $12,000 $12,600 $13,230 $13,892 $14,587 $15,316 $16,082 $16,886 $17,730 $18,616 $19,547 $20,524 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 New Other Liabilities (interestfree) New Long-term Liabilities $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 Sales of Other Current Assets $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 Sales of Long-term Assets $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 New Investment Received $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 Subtotal Cash Received $12,000 $12,600 $13,230 $13,892 $14,587 $15,316 $16,082 $16,886 $17,730 $18,616 $19,547 $20,524 Expenditures Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12 $4,337 $4,333 $4,333 $4,333 $4,333 $4,333 $4,333 $4,333 $4,333 $4,333 $4,333 $4,333 $163 $4,934 $5,828 $6,057 $6,299 $6,556 $6,828 $7,116 $7,422 $7,745 $8,089 $8,454 $4,500 $9,267 $10,161 $10,390 $10,632 $10,889 $11,161 $11,449 $11,755 $12,078 $12,422 $12,787 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 Cash Received Cash from Operations Additional Cash Received Sales Tax, VAT, HST/GST Received New Current Borrowing 0.00% Expenditures from Operations Cash Spending Bill Payments Subtotal Spent on Operations Additional Cash Spent Sales Tax, VAT, HST/GST Paid Out Page 5 Appendix Principal Repayment of Current Borrowing Other Liabilities Principal Repayment Long-term Liabilities Principal Repayment Purchase Other Current Assets $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 Purchase Long-term Assets $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 Dividends $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 Subtotal Cash Spent $4,500 $9,267 $10,161 $10,390 $10,632 $10,889 $11,161 $11,449 $11,755 $12,078 $12,422 $12,787 Net Cash Flow $7,500 $3,333 $3,069 $3,502 $3,955 $4,427 $4,921 $5,437 $5,975 $6,538 $7,125 $7,737 Cash Balance $17,500 $20,832 $23,901 $27,404 $31,358 $35,785 $40,707 $46,144 $52,119 $58,657 $65,782 $73,519 Page 6 Appendix Table: Balance Sheet Pro Forma Balance Sheet Assets Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12 $10,000 $3,500 $13,500 $17,500 $3,500 $21,000 $20,832 $3,500 $24,332 $23,901 $3,500 $27,401 $27,404 $3,500 $30,904 $31,358 $3,500 $34,858 $35,785 $3,500 $39,285 $40,707 $3,500 $44,207 $46,144 $3,500 $49,644 $52,119 $3,500 $55,619 $58,657 $3,500 $62,157 $65,782 $3,500 $69,282 $73,519 $3,500 $77,019 $0 $0 $0 $13,500 $0 $0 $0 $21,000 $0 $0 $0 $24,332 $0 $0 $0 $27,401 $0 $0 $0 $30,904 $0 $0 $0 $34,858 $0 $0 $0 $39,285 $0 $0 $0 $44,207 $0 $0 $0 $49,644 $0 $0 $0 $55,619 $0 $0 $0 $62,157 $0 $0 $0 $69,282 $0 $0 $0 $77,019 Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12 Starting Balances Current Assets Cash Other Current Assets Total Current Assets Long-term Assets Long-term Assets Accumulated Depreciation Total Long-term Assets Total Assets Liabilities and Capital Current Liabilities Accounts Payable Current Borrowing Other Current Liabilities Subtotal Current Liabilities $0 $0 $0 $0 $4,740 $0 $0 $4,740 $5,626 $0 $0 $5,626 $5,847 $0 $0 $5,847 $6,081 $0 $0 $6,081 $6,329 $0 $0 $6,329 $6,591 $0 $0 $6,591 $6,869 $0 $0 $6,869 $7,164 $0 $0 $7,164 $7,476 $0 $0 $7,476 $7,808 $0 $0 $7,808 $8,159 $0 $0 $8,159 $8,533 $0 $0 $8,533 Long-term Liabilities Total Liabilities $0 $0 $0 $4,740 $0 $5,626 $0 $5,847 $0 $6,081 $0 $6,329 $0 $6,591 $0 $6,869 $0 $7,164 $0 $7,476 $0 $7,808 $0 $8,159 $0 $8,533 $27,925 ($14,425) $0 $13,500 $13,500 $27,925 ($14,425) $2,759 $16,259 $21,000 $27,925 ($14,425) $5,206 $18,706 $24,332 $27,925 ($14,425) $8,054 $21,554 $27,401 $27,925 ($14,425) $11,323 $24,823 $30,904 $27,925 ($14,425) $15,030 $28,530 $34,858 $27,925 ($14,425) $19,195 $32,695 $39,285 $27,925 ($14,425) $23,838 $37,338 $44,207 $27,925 ($14,425) $28,980 $42,480 $49,644 $27,925 ($14,425) $34,643 $48,143 $55,619 $27,925 ($14,425) $40,849 $54,349 $62,157 $27,925 ($14,425) $47,622 $61,122 $69,282 $27,925 ($14,425) $54,986 $68,486 $77,019 $13,500 $16,259 $18,706 $21,554 $24,822 $28,530 $32,695 $37,338 $42,480 $48,143 $54,349 $61,122 $68,486 Paid-in Capital Retained Earnings Earnings Total Capital Total Liabilities and Capital Net Worth Page 7 Appendix Page 8