Page 1 of 6
Standard Operating Practice
S.O.P. No. 52-10-011.1-00-001
NONCONFORMING MATERIAL - AT SUPPLIERS
SUPPLIER REQUEST FOR MATERIAL REVIEW BOARD ACTION
1.0
The "Supplier Request for Material Review Board Action" Form (ARG-916) shall be initiated by a supplier to
request dispositioning of material in their possession which does not conform to the contractual drawings or
specifications. Inspection results shall be listed or attached to the MRBA. When applicable due to the volume
of discrepant product the supplier shall utilize the supplemental page(s) when submitting MRBA form.
2.0
Suppliers requesting approval to ship nonconforming material to Eaton shall be instructed by the Purchasing
Department on the procedure and will be provided with the necessary Eaton forms and tags.
3.0
NONDESTRUCTIVE TEST DISCREPANCIES (NDT)
3.1
Due to the nature of this type of nonconformance, dispositioning cannot be made by Eaton without first hand
observation.
3.2
All contracted NDT sources are to hold the rejected material and report any nonconformances to Eaton
purchasing and obtain instructions.
3.2.1
Local Suppliers machining material for Eaton are to be notified by the NDT source when material is rejected.
The material shall be held by the NDT source for Eaton review. The machining supplier or NDT source shall
notify the purchasing department for instructions.
3.3
All rejected material shall be submitted to Eaton Purchasing on Form ARG-916.
3.3.1
Purchasing shall inform the Raw Material Quality group of the nonconforming material.
3.3.2
A sketch, picture or documented location shall be included to identify all rejected areas.
3.4
The supplier contracting the NDT service shall submit all non-conforming material per section 7 of this SOP.
4.0
REPAIR OF PARTS
4.1
Salvage repairs, such as plugging or peening of holes, plating for surface build up, installing of oversized
bushings, double heli-coil inserts, etc. shall not be performed on any parts without specific written authorization
from Eaton . If salvage is possible for discrepant supplier hardware, the request shall be submitted on Form
ARG-916 in accordance with QCP 11.1.
- H 10/06/15
│ Revision
│
Revision Complete
Date of Issue
3/7/95
Prepared by
“Signature on File”
D. Neville
│ Approved by
│
“Signature on File”
”Copies Printed from the On-Line System are Considered Uncontrolled”
G. Lallathin
Page 2 of 6
Standard Operating Practice
S.O.P. No. 52-10-011.1-00-001
5.0
SPECIAL INSTRUCTIONS
5.1
If source inspection is a requirement of the Purchase Order, the nonconforming material and dispositioned
MRBA form shall be presented to the Source Inspector for: a) 100% verification of reported discrepancies, and
b) inspection of all other characteristics in accordance with source inspection instructions prior to shipment.
5.2
Eaton Certified Suppliers - The DSQR shall inspect each part for all discrepancies listed on the MRBA form. If
discrepancies are as reported the DSQR will indicate compliance by applying their acceptance stamp on the
MRBA form sent for Eaton disposition.
5.2.1
Packaging Requirements for Certified suppliers:
5.2.1.1
Items dispositioned A – “Acceptable”, * - within acceptable B/P requirements,←  visual incidental and
acceptable or in ”process dimension” are to be shipped in a container identified with a ARG 994-106 label
fastened to its exterior. This container shall also have stock label (ARG-994-275S) and certified supplier
material labels (ARG-909) affixed to it. (Note: All reject tags and temporary non conformance markings are to
be removed from parts prior to shipment).
5.2.1.2
Parts with dispositions A/R , C or D are to be segregated from non-discrepant hardware packaged in separate
containers and identified with an MRBA label ARG 994-106. No stock labels are to be displayed on these
containers.
5.2.1.3
Parts dispositioned D/P - Upon rework completion, parts shall be inspected by the D.S.Q.R. Reworked parts
meeting print requirements shall be included in shipment of all conforming material (ARG-909) per 5.2.1.1.
5.3
Parts with C dispositions are scrap and under no circumstance are to be sent to Eaton.
6.0
CERTIFICATION INSTRUCTION
6.1
Eaton contracted supplier's certification shall document all nonconformances reported by sub-tier supplier's
certification as rejects and all applicable MRBA number(s).
6.2
Example: All parts listed as rejected by an NDT source's certification are to be reported as rejects on Eaton
contracted supplier's certification. THIS IS REQUIRED EVEN IF PARTS HAVE BEEN REVIEWED BY
EATON AT NDT SOURCE AND ACCEPTED FOR COMPLETION TO THE P.O. REQUIREMENTS.
”Copies Printed from the On-Line System are Considered Uncontrolled”
Page 3 of 6
Standard Operating Practice
7.0
S.O.P. No. 52-10-011.1-00-001
THE SUPPLIER IS REQUIRED TO COMPLETE ALL OF THE FOLLOWING ITEMS ON THE MRBA
FORM:

Enter total number of pages of the MRBA. (Sketches or pictures require page number)

Enter the name of the Eaton purchasing agent

The supplier shall assign an MRBA Number to each request. This MRBA Number is to be placed in the designated
space of the form and must be numbered in sequence beginning with the Number 1 followed by the last 2 digits of the
year. Example 1-15 = 1st MRBA Request for 2015.

Enter supplier company name and address.

Enter the date the MRBA Request is issued.

Enter the part number.

Enter the part number revision

Enter the part name.

Enter the purchase order number.

Enter the total quantity of parts being submitted on the MRBA Request.
⑪
Enter the item number for each different nonconformance type.
⑫
• When parts are already serialized as in the case of castings, this serial number shall be used. DO NOT
RESERIALIZE THESE PARTS.
• When parts are not already serialized and the nonconformances are not identical, each part is to be identified with a
number without duplication. When permitted, these numbers are to be applied to the parts with an Eaton approved
permanent marking pen. Otherwise they shall be marked on a tag affixed to the part. These numbers shall be listed
in the column for serial numbers on the MRBA Request. When unserialized parts have the same discrepancy and
all are of the same magnitude, the word “ALL” may be entered in lieu of individual serial numbers. The
nonconformance column shall then state “All parts have the same NONCONFORMANCE” FOLLOWED BY THE
ACTUAL VALUE (EG.: O.D. OVERSIZE BY .0002”).
Only one nonconforming characteristic may be listed per item number. If a .250 ∅ +/-.005, with a depth requirement
of .500 +/-.005 were actually .2562 ∅ and .506 deep on a part, two line items would be required.
Note: Serial numbers shall be listed on the MRB form to allow for individual disposition.
⑬ ⑭ ⑮
All dimensions or other requirements referenced in the column headed “Drawing Requirements” shall be those
specified by the drawings or specifications and shall indicate applicable tolerance, with drawing sheet and
zone, or paragraph.
For each discrepancy listed, the number of lots with nonconformance for the same characteristic previously
submitted on MRBA’s shall be documented in cause and corrective action taken section ⑯.
”Copies Printed from the On-Line System are Considered Uncontrolled”
Page 4 of 6
Standard Operating Practice
S.O.P. No. 52-10-011.1-00-001
Nonconformances shall be stated as follows:
Drawing
Requirement
Example:
a
A) .940 Dia.
a
B) .940 Dia.
Nonconformance
⊕ | A | .010
r
Checks .012 Dia.
| A | .002
Checks .003 Dia.
C) 1.215 - 1.220
.002 O/MAX. OR .001 U/MIN
D) Wall thickness .070 - .090
.250 Dia. @ .040
E) Nonconformances shall be fully described and locations identified.
Special Note:
Actual dimensional data must be provided
Do not place range information. Record actual data per individual part.
⑰
The supplier will complete required areas of the MRBA form and the document will be signed by the
the Supplier Quality Manager or authorized designee prior to being submitted to Eaton ’s Purchasing Department.
•
Don’t forget; for certified suppliers, the DSQR will signify that they have verified discrepancies and are stated
by applying their stamp in a conspicuous location prior to MRBA submittal.
⑱
Enter title of representative that signed the MRBA request form.
⑲
Enter the work order number if applicable.
Note: All remaining blocks of the MRBA request form are for Eaton MRB Board.
”Copies Printed from the On-Line System are Considered Uncontrolled”
Page 5 of 6
Standard Operating Practice
Supplier Request for
Material Review Board Action
S.O.P. No. 52-10-011.1-00-001
Sheet 1 of
PLACE
LABEL HERE
Eaton Corporation
23555 Euclid Avenue.
Cleveland OH 44117

PROGRAM:
TO: EATON Purchasing agent:

Supplier Name and Address:

Part No:
Rev:


Item #
S/N or #
of pieces
⑪
Work Order Number:
⑲
Part Name:

Drawing requirement
⑫
⑬
Drawing
zone
Supplier’s MRBA Request No:

Date Issued:

Eaton Purchase Order & Item No:
Quantity:

Eaton Disposition
Prlm
Qual Eng.
Vendor
Code

Defect
Code
Nonconformance
⑭
⑮
Cause and Corrective Action Taken by Supplier:
⑯
Each part or container of parts must be tagged with yellow MRBA label number ARG-944-106 when shipped. Refer to Standard Operating Procedures SOP-5210-011.1-00-001 for processing. Pieces subject to source inspection must be inspected at your plant prior to shipment. A copy of this disposition must
accompany material. Parts shipped subject to final acceptance at Eaton Corporation.
Supplier’s Q.A. Signature
⑰
Eaton Material Review Board Comments:
Disposition Codes:
A - Acceptable
C - Scrap
* Within Acceptable B/P Requirements
D - Repair to SR. or Marked B/P
⑱
D/P - Rework to Print
- Visual Incidental and Acceptable
A/R - Acceptable for Review at Eaton
- In Process Dimension
Eaton Signoffs:
Quality Assurance
ARG-916 REV.G
”Copies Printed from the On-Line System are Considered Uncontrolled”
Cause
Code
Page 6 of 6
Standard Operating Practice
S.O.P. No. 52-10-011.1-00-001
Sheet _ of
Supplier Request for
Material Review Board Action

Supplemental Sheet
Part No:
Purchase Order Number:


Supplier Name and Address:
Item #
S/N or #
of pieces
⑪
⑫
Supplier’s MRBA Request No:

Date Issued:


Drawing requirement
⑬
Drawing
zone
⑭
Eaton Disposition
Prlm Qual Eng.
Vendor
Code
Defect
Code
Nonconformance
⑮
ARG-916 REV. G
”Copies Printed from the On-Line System are Considered Uncontrolled”
Cause
Code