Blue Ocean Strategy and Value Innovation Fixed mental maps • There is a pernicious tendency of managers to build a fixed mental map of the industry in which they compete • The focus is on familiar competitors who use similar techniques to produce similar products or services for a shared customer base – These are the ‘usual suspects’ Strategy is about breaking free • • • • • • • From an obsession with management tools Of industry dogma From the industry ‘rules’ Of the present to create the future From tactics From sameness From hostility to change Blue ocean thinking • Kim and Mauborgne propose a new approach to strategy • They question the essence of Porter-type approaches and call it red-ocean thinking – They are critical both of the idea of industry attractiveness and the need to choose between differentiation and low-cost generic strategies Blue oceans • All the industries not in existence today Red oceans • In red oceans, by comparison, industry boundaries are defined and accepted; the rules of the game are known by all • If you are in a red ocean, you will of course have to be smart about how to outcompete rivals • Kim and Mauborgne, however, are urging us to imagine blue oceans to enter: red oceans are becoming increasingly bloody Blue ocean thinking • Kim and Mauborgne, Blue Ocean Strategy (2005) propose a new approach to strategy • Their approach is entirely consistent with the idea of trying to drive markets • They provide some ideas on how to “break free” The creators of Value Innovation Renee Mauborgne First ground-breaking article in Harvard Business Review, January 1997: Value Innovation: the Strategic Logic of High Growth Regularly featured in leading business publications (HBR, WSJ, FT, NYT) Chan Kim The Premise Behind Value Innovation Pushes for a leap in buyer value While Aiming to achieve a significant reduction in a company’s costs Four Basic Questions to Ask ….. Reduce What factors should be reduced well below the industry standard? Eliminate What factors should be eliminated that the industry has taken for granted? New Value Curve Raise What factors should be raised well beyond the industry standard? Create What factors should be created that the industry has never offered? Source: Kim & Mauborgne Factor Economy Price Standard X (e ) Food yes 7kg (reduce) Loading 37kg X (e) Air port service Yes X ( e) Insurance yes 500 (raise ) Seat 350 Place Factor Big Size Reduce Album , cd , 18 song Song 1usd (create ) Value Curves in the French Low Budget Hotel Industry Value Curve for FORMULE 1 Raise F 1 Create Reduce Eliminate Reduce Wifi Using “Value Curves” to plot relative strategic positioning Results of FORMULE 1’s Strategy From ACCOR’s perspective: Cost per room Cost of staff Profit Margins Occupancy rates 15,000 Euro vs. 41,000 Euro 20-23% of sales vs. 25-35% > 2x industry average > 3x industry average From customers’ perspective: Hygiene Bed quality Quietness Price > average 2* hotel > average 2* hotel > average 2* hotel 15 Euro vs. 30 Euro The Value Curve • gives a clear overall view of company’s strategy. • instantly illustrates if a company’s strategy will stand out in the marketplace • is easy to understand and communicate • ensures that every employee shares a single visual reference point for the strategy. Lessons • Identify what is valued most by customers • Take aim at the mass of customers - seek out the commonalities in what they value • “We focus on what unites customers; customer differences often prevent you from seeing what’s most important” ( Accor quote) The unit of analysis • We need to focus on the strategic move • There is little point going in search of the perpetually high-performing company – The In Search of Excellence problem Analytical tools • Kim and Mauborgne outline a series of analytical tools and frameworks to facilitate blue-ocean/market driving thinking: – The strategy canvas – The four actions framework – The eliminate-reduce-raise-create grid The strategy canvas • This attempts to capture the principal factors that presently characterize the way the game is played in a particular market or industry • These factors can be ranked high to low • The strategy canvas reveals the shape of what Kim and Mauborgne call the ‘value curve’ The US Wine Industry The four actions framework • This framework guides the search for a new value curve by asking four questions: – Which of the factors that the industry takes for granted should be eliminated? – Which factors should be reduced well below the industry’s standard? – Which factors should be raised well above the industry’s standard? – Which factors should be created that the industry has never offered? The ERRC grid • An extension of the four actions framework is the eliminate-reduce-raisecreate grid • It is about ‘value innovation’: creating value for both the organization and for customers The characteristics of good strategy • Kim and Mauborgne insist that ‘good’ strategy has three characteristics: – The value curve has focus – The value curve diverges from other players’ – The strategic profile has a clear and compelling tagline Red Ocean versus Blue Ocean Strategy The imperative for red ocean and blue ocean strategies are starkly different Red Ocean Strategy Compete in existing market space Beat the competition Exploit existing demand Make the value/cost trade off Align the whole system/activities with either differentiation or low cost Blue Ocean Strategy Create uncontested market space Make the competition irrelevant Create and capture new demand Break the value/cost trade off Align the whole system/activities in pursuit of differentiation and low cost