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T-Doble 3.4.2 Release Note

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T-Doble
Version 3.4.2
Release Note
Limitation in Liability
The limitations on liability and copyright notices contained in the dobleARMS Release Notes shall apply to
the use of this release note and are hereby incorporated by reference.
© 2017 by Doble Engineering Company
All Rights Reserved
Contents
Introducing T-Doble 3.4.2 .......................................................................... 5
TDR9000 and TDR900 Preliminary Note ..........................................................................5
TDR9100 Only: Critical Guidelines for Upgrading Firmware and USB Driver...................6
Level of Instrument Support Provided in This Release .....................................................7
Operating System Compatibility ........................................................................................7
Application Backward/Forward Compatibility ....................................................................8
Before Installing T-Doble 3.4.............................................................................................8
.NET Requirements .....................................................................................................8
.NET Installation ..........................................................................................................8
Installing Version 3.4 with Older Versions of T-Doble .................................................9
Critical: Installing under Microsoft Windows 7 and Later Operating Systems ...................9
Instructions for Installing T-Doble 3.4 under Microsoft Windows XP...............................10
Communication Support..................................................................................................11
TDR9100 Communications........................................................................................11
TDR9000 Communications........................................................................................12
TDR900 Communications..........................................................................................12
Other Information Regarding This Release.....................................................................13
Issues Resolved in T-Doble 3.4.2..............................................................................13
Limitations in T-Doble 3.4: General ...........................................................................14
Limitations in T-Doble 3.4: TDR9100.........................................................................14
Known Issues with T-Doble 3.4 - General .................................................................15
Known Issues with T-Doble 3.4 and TDR9100..........................................................16
TDR9100 Firmware Update Instructions .........................................................................16
TDR9100 New USB Drivers Installation Instructions ......................................................20
Windows 7 TDR9100 USB Driver Installation............................................................20
Windows XP TDR9100 USB Driver Installation.........................................................21
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T-Doble™ 3.4.2 Software Release Note
Contact Us ...................................................................................................................... 25
4
72A-3239-01
Rev. H
2/2018
Introducing T-Doble 3.4.2
Version 3.4.2 of T-Doble is now available. This point release includes
only very minor changes from v3.4.0. Generally speaking, if you are
running T-Doble 3.4.0, there is no reason to upgrade to version 3.4.2
unless you are experiencing difficulties connecting to the Doble
Database from within the T-Doble application.
Changes in version 3.4.2 are as follows:
•
•
•
•
•
Fixed some minor issues with the tdconverter.exe file converter
utility that is part of the installation package.
Added support for the TDR9100 instrument use of the autorun
special test mode.
Added a run-time switch option that prevents the user from
changing Doble Database login info. This option is intended for
use in locked-down DUC-Enterprise deployments.
Extended the login timeout period for connecting to the Doble
Database to reduce timeouts for users with large numbers of
files.
Added caching of filenames downloaded from the Doble
Database to avoid delays caused by repeated downloading.
T-Doble 3.4.2 supports the TDR9100, TDR900, and TDR9000
instruments.
Much information in this release note is applicable to all sub-versions of
T-Doble v3.4. Information applicable to this specific release will be
noted with the full sub-version number.T-Doble software and
documentation downloads are available at:
http://www.doble.com/support/download_tdoble-tdr.html
TDR9000 and TDR900 Preliminary Note
No firmware updates are required for TDR9000 or TDR900 instruments
to be used with T-Doble v3.4.
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T-Doble™ 3.4.2 Software Release Note
Previously installed TDR900 USB drivers work correctly with
T-Doble 3.4. Note that the TDR9100 instrument uses different
USB drivers.
TDR9100 Only: Critical Guidelines for Upgrading
Firmware and USB Driver
IMPORTANT – PLEASE READ!
If you are installing any version of T-Doble 3.4 for use with a TDR9100,
you may need to upgrade the instrument firmware or USB driver,
depending on these considerations:
•
•
The currently installed version of T-Doble
The currently installed version of the firmware
To identify the version of the firmware installed in your TDR9100:
1. Connect the PC to the TDR9100 using the supplied LAN crossover
cable.
2. Run T-Doble and click the Instruments tab.
3. Find the version number in the Version column.
To identify the correct upgrades for your instrument, consult the
following table.
6
Current
Software
Current
Firmware
T-Doble
3.3.0 or
later
2.1.0
Comments
You do not have to update the firmware or
USB driver. Go directly to “Level of
Instrument Support Provided in This
Release” on page 7
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Introducing T-Doble 3.4.2
Current
Software
Current
Firmware
2.0.3
Comments
You must update the firmware and USB
driver.
• “TDR9100 Firmware Update
Instructions” on page 16
• “TDR9100 New USB Drivers Installation
Instructions” on page 20
T-Doble
3.2.0 or
earlier
NOTE: TDR900 drivers and previous
TDR9100 drivers will not work!
Earlier
than 2.0.3
A TDR9100 running firmware older than
v2.0.3 must be updated at the factory.
Contact Doble Customer Service for more
information.
Level of Instrument Support Provided in This Release
•
TDR9100—Full capability in single instrument and ganged
multi-instrument operation. For release-specific exceptions, see
• “Limitations in T-Doble 3.4: General” on page 14
• “Limitations in T-Doble 3.4: TDR9100” on page 14
Firmware and hardware updates may be required.
•
TDR900 and TDR9000—Full capability. To see release-specific
exceptions, please see “Limitations in T-Doble 3.4: General”
on page 14.
No firmware or hardware updates are required.
Operating System Compatibility
T-Doble 3.4 has been tested for use with Microsoft Windows 7, 8 and
10.
CAUTION! Doble has received reports that certain third-party
serial-to-USB converters do not work with Windows 8. If you use
a TDR9000, be sure you have a working solution before moving
to Windows 8 or later for instrument control.
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T-Doble™ 3.4.2 Software Release Note
Special installation instructions are provided for Windows 7 and later
systems at “Critical: Installing under Microsoft Windows 7 and Later
Operating Systems” on page 9.
Application Backward/Forward Compatibility
•
•
Backward compatibility—T-Doble 3.4 can open files that were
created with a TR3000 instrument, TRX software, or any
previous version of T-Doble.
Forward compatibility—Pre-3.x versions of T-Doble are not
forward compatible and cannot open all files created with
T-Doble 3.x software.
Before Installing T-Doble 3.4
.NET Requirements
The full Microsoft .NET Framework 4.0 (or later version) must be
installed before T-Doble 3.4 can be installed.
Windows XP
For PCs running the Windows XP operating system, make sure the full
.NET Framework 4.0 or later has been installed before installing
T-Doble 3.4.
Windows 7 and Later
In general, PCs with Windows 7 and later operating systems already
meet or exceed the .NET requirement, but some may have only partial
.NET 4.0 installations. The full framework must be in place before
T-Doble 3.4 can be installed.
.NET Installation
The full Microsoft .NET Framework 4.0 (or later) must be installed
before T-Doble 3.4 can be installed.
The .NET Framework 4.0 installer is available in two locations:
•
•
8
It is provided in the full disk or download package for
T-Doble 3.4 in the Support DotNet File directory.
It is available for download from Microsoft at this location: .NET
Framework 4.0 Download Details Page.
72A-3239-01
Rev. H
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Introducing T-Doble 3.4.2
Tip: If T-Doble 3.4 Installation Is Interrupted
If you begin T-Doble 3.4 installation on a PC that does not meet the
.NET Framework requirement, the T-Doble 3.4 installer prompts you to
download an installer from the Microsoft website.
Follow this procedure for the quickest results:
1. Click Cancel to close the popup message.
2. Quit the T-Doble installer.
3. Use the local copy of the .NET 4.0 installer provided with
T-Doble 3.4.
4. After installing the .NET 4.0 Framework, re-start the T-Doble
installer using the procedure specified for your operating system:
•
•
Windows 7 and later on page 9
Windows XP or Vista on page 10
Installing Version 3.4 with Older Versions of T-Doble
T-Doble 3.4 can be installed concurrently with 2.x versions of T-Doble
software, as long as the older version is installed first.
Critical: Installing under Microsoft Windows 7 and Later
Operating Systems
If you do not follow these installation instructions correctly, you will
have to uninstall and reinstall T-Doble at a later time, possibly an
inconvenient time.
To avoid having to do this, follow these instructions:
1. Ensure that you have administrator privileges to install T- Doble 3.4
on PCs running Windows 7 or later operating systems. If you do not
have these privileges, get them, or have someone else perform this
procedure.
2. Right-click on setup.exe (do not double-click the .msi file) and
left-click Run as administrator.
Caution! It is critical that you select “Run as administrator.” Do
not omit this step!
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T-Doble™ 3.4.2 Software Release Note
3. Follow the instructions provided by the installer program.
4. If you are installing on a PC with multiple users, select the
Everyone option.
5. Doble strongly recommends that you install the TDR9100 USB
drivers when prompted. For more information, see “TDR9100 New
USB Drivers Installation Instructions” on page 20.
Note: You can use this procedure to install T-Doble 3.4 under the
Windows Vista (SP1 minimum) operating system. T-Doble is not
tested under Vista; compatibility with Vista is not assured.
Instructions for Installing T-Doble 3.4 under Microsoft
Windows XP
Caution! Microsoft has ended support for the Windows XP
operating system. T-Doble 3.4 should run correctly under
Windows XP, but it has not been fully tested with this operating
system.
You must have administrator privileges to install T-Doble 3.4 on PCs
running the Windows XP Operating System.
To install under Windows XP:
1. Double-click setup.exe.
2. Follow the instructions provided by the installer program.
10
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Introducing T-Doble 3.4.2
3. If you are installing on a general-use PC, select the Everyone
option.
Communication Support
This section explains how to enable your controller PC running
T-Doble 3.4 to communicate with the firmware on your TDR instrument.
The following subsections provide information for these TDR
instruments:
•
•
•
TDR9100
TDR900
TDR9000
TDR9100 Communications
There are four TDR9100 communications issues to be aware of:
•
•
•
•
Ethernet port
USB port
Ganged TDR9100 instruments and the USB port
Waiting period before attempting communication
Ethernet Port
CAUTION! The cross-over Ethernet cable provided by Doble
with the TDR9100 is recommended for a direct Ethernet
connection between a PC and a TDR9100. A standard
(straight-through) Ethernet cable may not be a suitable
substitute.
No drivers are required for the TDR9100 Ethernet interface.
TDR9100 USB Port
Version 3.3.0 and later of T-Doble requires a completely new USB
driver. This driver is typically installed automatically with T-Doble 3.4
on Windows 7 or later systems.
CAUTION! Do not use the TDR9100 USB driver provided with
T-Doble 3.2. It does not work with T-Doble 3.4.
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T-Doble™ 3.4.2 Software Release Note
The drivers are included with T-Doble software installation disks and
download packages in the USB Drivers\TDR9100 directory.
For installation instructions, see “TDR9100 New USB Drivers
Installation Instructions” on page 20.
TDR9100 Ganged (Multi-instrument) Operations and USB
Before T-Doble can control ganged TDR9100 instruments, you must
establish communication at least once between each individual
TDR9100 instrument and T-Doble 3.4 on the controller PC.
Waiting Period before Attempting Communication
Two full minutes are required for the TDR9100 power-up cycle to finish
completely. Wait for the System OK light to illuminate for the second
time before you attempt communication by cabling the TDR9100 to the
controller PC, checking the Available Instruments subtab of the
Instrument tab, or both. Ensure that the correct “Search for…” selection
is checked.
TDR9000 Communications
T-Doble 3.4 supports the TDR9000 serial communication mode.
Two full minutes are required for the TDR9000 power-up cycle to finish
completely. Wait for the System OK light to illuminate for the second
time before you attempt communication by cabling the TDR9100 to the
controller PC, checking the Available Instruments subtab of the
Instrument tab, or both. Ensure that the correct “Search for…” selection
is checked.
TDR900 Communications
T-Doble 3.4 supports both communication modes (Ethernet and USB)
used on the TDR900 instrument.
Two full minutes are required for the TDR900 power-up cycle to finish
completely. Wait for the System OK light to illuminate for the second
time before you attempt communication by cabling the TDR9100 to the
controller PC, checking the Available Instruments subtab of the
Instrument tab, or both. Ensure that the correct “Search for…” selection
is checked.
12
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Introducing T-Doble 3.4.2
TDR900 Ethernet Interface
Please note the following:
CAUTION! The cross-over Ethernet cable provided by Doble
with the TDR9100 is recommended for a direct Ethernet
connection between a PC and a TDR9100. A standard
(straight-through) Ethernet cable may not be a suitable
substitute.
No drivers are required for the TDR900 Ethernet interface.
TDR900 USB Interface
Please note the following:
CAUTION! The USB drivers for the TDR900 are not the
same as the drivers used for the TDR9100 USB
interface. You must install the USB drivers provided for
the TDR900.
•
•
You must manually install the USB driver onto the controller PC
if it is not already installed.
The USB driver for TDR900 is included with T-Doble software
installation disks and download packages in the
USB Drivers\TDR900\ CP210x_VCP_Windows directory. Look
for the read-me-first_TDR900-USB file for additional
information.
Other Information Regarding This Release
Issues Resolved in T-Doble 3.4.2
Issue resolved in this release
The password field has been removed from the
Preferences section.
72A-3239-01
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Reference #
TD-686
13
T-Doble™ 3.4.2 Software Release Note
Issue resolved in this release
Reference #
The timeout limit has been extended when
connecting to the Doble Database from within
T-Doble. This fixes a problem where some users
with large number of files in the database were
experiencing timeouts before all of their file
information could be downloaded.
TD-692
File information downloaded into T-Doble's "Doble
Database" sub-tab is now being cached in memory
to eliminate long refresh times every time the tab is
accessed. Now the file information will only be
refreshed on initial connection or if the user clicks
the Refresh button.
TD-693
The column headers in French are now correct.
TD-684
The auto-connect feature of the built-in Doble
Database access has been disabled to meet
security requirements for some DUC-Enterprise
deployments.
TD-685
Limitations in T-Doble 3.4: General
•
•
•
The built-in help files do not include the new features introduced
in versions 3.3.0, 3.3.1, or 3.4.
The User Guide was not updated for this release.
Some new text strings in T-Doble have not yet been translated
for non-English language modes.
Limitations in T-Doble 3.4: TDR9100
•
•
14
20 kHz sample rate is not available in ganged TDR9100
configurations.
Ganged operation is not supported for OCB or GCB-style tests.
You can define an OCB or GCB test on a ganged instrument
configuration, but T-Doble will not run it.
72A-3239-01
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Introducing T-Doble 3.4.2
•
For ganged configurations: All of the TDR9100s to be ganged
must undergo a factory hardware upgrade, performed by Doble,
before you can use Event channel E6 on Unit 2 or Unit 3 in a
ganged configuration. TDR9100 instruments shipped with
T-Doble 3.3.1 or later have already received the upgrade.
TDR9100 instruments returned for service after February of
2014 should have received the upgrade. Call Doble Customer
Service to arrange an upgrade for an older instrument.
Known Issues with T-Doble 3.4 - General
Known Issue in this Release
Workaround or Solution
Reference #
Analog traces disappear from the plot when you
zoom too far.
Avoid using high zoom
values.
TD-666
At the 500Hz sampling rate, no resistance values
are reported in the tabulation when the resistance
measurement is supported by the instrument.
Use a higher sample rate for
testing.
TD-654
When a test result is displayed, if you change the
ratio for the Travel Transducer, T-Doble does not
update the velocity trace.
None
TD-648
On the Triggering, Timing tab, when a Timing
Reference for a C-O test result is set to use a Trip
Current or Close Current value, the tabulated
timing results are not recalculated.
None
TD-527
Using cursors in the Overlay plots tab with results
that contain many channels can cause T-Doble to
slow down or stop responding, especially when
you drag a cursor. Also, overlaying results with
extremely high numbers of channels may cause
some channels not to appear in the overlay plot.
Avoid using cursors when
comparing test results with
very large numbers of
channels.
TD-535,
TD-465
When results from tests performed with different
sample rates are overlaid, some of the plot
time-scales are incorrectly represented.
Overlay test results only if the
tests were all performed
using the same sample rate.
TD-231
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15
T-Doble™ 3.4.2 Software Release Note
Known Issues with T-Doble 3.4 and TDR9100
Known Issue in this Release
Workaround or Solution
Reference #
When a Capacitance test in progress is canceled,
an incorrect message states that “The test failed to
start.”
Click OK and continue.
TD-531
All Close Any Phase sequencing parameters do not
work correctly in CO or O-CO tests in a 3-unit gang
configured for One Phase per Unit.
Use an All Phases per Unit
configuration if possible
when using All Close Any
Phase.
TD-496
If a resistance measurement is reported as Out of
Range, the Out of Range indicator is displayed for
subsequent results even if the resistance is in
range.
Save, close, and reopen the
plan or result to clear the Out
of Range indicator.
TD-482
When running a Record Only test with a TDR9100
and a Safety Switch, you are not prompted by
T-Doble to push the Safety Switch button to start
the test.
Push the button when the
instrument starts beeping
intermittently.
TD-467
When running a Capacitance test with a
USB-connected TDR9100 and a Safety Switch, you
are not prompted by T-Doble to push the Safety
Switch button to start the test.
Push the button when the
instrument starts beeping
intermittently.
TD-524
TDR9100 Firmware Update Instructions
.
NOTE! These instructions are only to be followed if the decision table
under “TDR9100 Only: Critical Guidelines for Upgrading Firmware
and USB Driver” on page 6 indicates the need to update your
TDR9100 instrument's firmware
You Must Follow This Procedure Twice!
•
•
16
The first time: The procedure updates the core firmware and
prepares the way for the update of the USB firmware.
The second time: The process updates the USB firmware.
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Introducing T-Doble 3.4.2
1. Be sure that T-Doble 3.4 has been installed on the controller PC.
2. Connect the Ethernet crossover cable as follows:
CAUTION! You must use a LAN connection to the
Ethernet port for this procedure. Do not use a USB
connection.
a. Power up the TDR9100 and wait two minutes.
b. Using the Ethernet crossover cable provided with the TDR9100,
connect the controller PC to the TDR9100 LAN port.
3. Establish communication between the controller PC and the
TDR9100:
a.
b.
c.
d.
Run T-Doble 3.4.
Open a new plan or existing file.
Click the Instrument tab.
Select the Search for network-connected instruments check
box and click Search for Instruments.
e. Once the connection is established, confirm that the current
firmware is version 2.0.3.211.
f. Select the instrument in the Available Instruments list.
The Upload Firmware button appears.
4. Open the zipped firmware file:
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T-Doble™ 3.4.2 Software Release Note
a. Click Upload Firmware and browse to the Firmware folder in
the T-Doble 3.4 CD or download package.
b. Browse to the TDR9100 folder and select the .zip file found
there.
c. Click Open.
5. Click Yes in the confirmation dialog.
The firmware file is sent to the TDR9100 instrument. When the
update begins, a warning appears and the instrument beeps.
CAUTION: To avoid corrupting the instrument
firmware, do not interrupt the update process!
18
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Introducing T-Doble 3.4.2
When the update is complete, the beeping stops and the
completion dialog is displayed.
6. Click OK.
T-Doble re-establishes the connection and shows the updated
firmware version as version 2.1.0.267.
7. Do one of the following:
•
72A-3239-01
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If you have completed step 6 for the first time: Go to step 4
and perform the remainder of the procedure a second time.
2/2018
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T-Doble™ 3.4.2 Software Release Note
•
If you have completed step 6 for the second time: Turn the
TDR9100 off and then back on. It is now ready to perform
testing with T-Doble 3.4 software. If the latest USB drivers for
TDR9100 have been installed on the controller PC, the
TDR9100 can now communicate via USB connection with
T-Doble 3.4.
TDR9100 New USB Drivers Installation Instructions
You must install the latest USB drivers before you can use USB
communications to control a TDR9100 running v2.1.0 (or later)
firmware.
If the latest TDR9100 USB drivers are not installed, T-Doble 3.4 cannot
establish communications via USB connection.
The installation procedures vary depending on the operating system in
use.
Windows 7 TDR9100 USB Driver Installation
On a controller PC running the Windows 7 operating system, the
installation of USB drivers for the TDR9100 instrument is prompted as
part of the T-Doble 3.4 installation.
1. Install T-Doble 3.4 on the controller PC. During installation, the USB
driver installation process starts automatically.
A dialog box asks if you wish to install a USB driver file.
2. Click Install.
3. Power up the TDR9100.
The System OK and Test in Progress lights are illuminated briefly.
20
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Introducing T-Doble 3.4.2
4. Wait two minutes until the power-up cycle is complete and the
System OK light is illuminated for the second time.
5. Connect the controller PC to the TDR9100 USB port using the
provided USB cable.
When the controller PC connects to a TDR9100 for the first time
through the USB port (the PC has never connected to that
particular TDR9100 instrument before):
a. There is a delay of 1-2 minutes while Windows attempts to
locate drivers over the Internet.
b. Windows finds the local drivers you have installed and
recognizes TDR9100.
c. The TDR9100 appears in the Windows Device Manager as a
TDR9100 under the libusb-win32 devices type.
NOTE: If the correct drivers are not installed, a TDR9100
is listed in the Windows Device Manager under the Other
devices type. A warning symbol indicates that the device
is not operating correctly.
Windows XP TDR9100 USB Driver Installation
On a controller PC running the Windows XP operating system, the
installation of USB drivers requires the use of the Windows Found New
Hardware Wizard.
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T-Doble™ 3.4.2 Software Release Note
1. Install T-Doble 3.4 software on the controller PC.
2. Power up the TDR9100.
3. Wait two minutes until the power-up cycle is complete and the
System OK light illuminates for the second time.
4. Connect the controller PC to the TDR9100 USB port using the
provided USB cable.
Windows XP detects the new hardware and attempts to find drivers for
it. After a brief delay, the Found New Hardware Wizard appears.
5. Select No, not this time and click Next.
22
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Introducing T-Doble 3.4.2
A window asks how you want the wizard to install the software.
6. Select Install from a list or specific location (Advanced) and
click Next.
A window asks you to choose search and installation options.
7. Select Search for the best driver in these locations.
8. Select the check box labeled Include this location in the search.
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T-Doble™ 3.4.2 Software Release Note
9. Click Browse in the wizard dialog and navigate to the TDR9100
USB driver folder at:
C:\Program Files (x86)\Doble Engineering\T-Doble\
3.4\USB Drivers\TDR9100
10. Click OK to select the
folder.
The wizard searches
for the drivers.
24
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Introducing T-Doble 3.4.2
When installation is
complete, this
message is
displayed:
11. Click Finish.
Now recognized by the controller PC, the TDR9100 appears in the
Windows Device Manager under the libusb-win32 devices type.
Contact Us
Should you have any questions regarding this software release or any
other Doble Engineering Company product, please contact your Client
Service Engineer, or contact Doble at:
Phone: +1-617-926-4900
Fax: +1-617-926-0528
Email: TDRinfo@doble.com
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