Post-Graduate Diploma in Management
Course Title – Management Information Systems
MIS
Course Faculty/Department
IT&A Area members
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Course Description:
Management Information System (MIS), a part of overall information system of an
organization, serves as a nerve centre of an organization, endowing it with the capabilities of
decision making, planning, monitoring and control of business activities. MIS and other forms
of information systems such as Decision Support Systems, Expert Systems and Knowledge
Management Systems etc., are important technology-led resources to facilitate strategic
planning, management control and operational control in organizations. It is therefore
important to obtain an overview of the approaches to designing, planning and implementing
various types of information systems in business organizations, and to understand how IT can
be successfully deployed in information systems planning in context of both India and World
business scenario.
Learning Objectives:
This course aims to develop students with the following specific learning objectives a) Familiarize the students with the concepts and practical applications of various types of
information systems prevalent in the business organizations.
b) Illustrate how management information systems have been helpful in enhancing
business compliance and facilitate e-governance in the country.
c) Demonstrate the use and examine the role of information technology in integrating
business processes in a changing business environment. (3.2)*
d) Guide and demonstrate to students the components of and approaches required for
planning and implementation of knowledge based information systems with both local
and global orientation.
Pedagogy:
a) Class discussions to understand the real life implementations of the concepts learnt as
pre-reads. Since much of the course material requires class discussion, it is important
that participants are prepared for the class to present and defend their ideas. Preparation
for class includes having read the assigned material.
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b) Cases are a great educational experience but they absolutely require readiness for the
class. When cases are assigned, every participant should come to class ready to discuss
the issues of the case.
c) Group work aimed at developing understanding of application of management
information systems in various contexts. The class will be divided into a number of
groups. It is mandatory to discuss the case in groups and while participating in
discussion, exhibit high degree of people skills in managing the participation. The
groups are expected to approach the issue based on the concepts, examples and
techniques discussed in the class and submit their report. Each group will be required
to give a presentation. Evaluation for this assignment will be done based on individual
as well as group performance
Course Requirements:
There is no critical prior course requirement for this course.
Evaluation
Assessment
Methods in
Alignment
with
Intended
Learning
Outcomes
Specific assessment methods/
tasks
Continuous assessment
GROUP
Major group project on any
topic (Synopsis+ report+
presentation)
Role play / case discussion
INDIVIDUAL
Individual write-up
assignment (case analysis)
Class participation
%
weightage
Intended subject learning outcomes to be
assessed (Please √ as appropriate)
a
b
c
(3.2)*
d
5+10+15
√
√
√
√
10
60
√
√
√
√
100%
40
10
10
√*
√
√
√
√
End term
40
√
√
√
√
Total
100%
*This component of assessment will be used for AACSB Assurance of Learning
(Learning objective -3.2 Demonstrate techno-savvy capabilities to manage integrated
environments)
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*AACSB AOL-Sub Goal (3.2) to be assessed in the course: “Demonstrate techno-savvy
capabilities to manage integrated environments”
Group Project
The group project will be one of the most important learning tools of the course. Each group
will address issues and challenges related to innovations in the network economy as evidenced
in the Indian or International context. Both the project report and presentation will be evaluated.
Cases Assignments
i.
ii.
Case Analysis (Individual) : An evaluation exam will be conducted
Class assignment / participation: Individual level of engagement in class discussions
will be evaluated
Reading Materials for Cases Study Assignments
Within the broad gambit of the course content for each session, the individual faculty members will
have the discretion to decide specific case of their choice and design an activity by the students around
such specific cases. The students may be asked to pre-read the given cases before the designated
sessions and participate in course discussions and/or make submissions, as desired by the individual
faculty.
Recommended Text Book
Management Information Systems by Laudon and Laudon, 15th Edition or a later edition,
Pearson
Reference Books:
O’Brian, Marakas, Tata McGraw-Hill
Ralph Stair, George Reynolds: Thomson, Learning
Essentials of Business Processes and Information Systems by Magal & Word. Wiley.
Journals:
1. MIS Quarterly
2. MIS Quarterly Executive
3. Decision Support System
4. IIM-C- Decision
5. IIM-B- Management Review
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Course Outline: Session/Module/Reading Material
* Either of the case study/activity/article/workshop can be used for class discussion
5
Session
No.
1- 2-3
4-5
Topic/s
Activity/ies
The Role, Perspectives and Types of
Information Systems
--The Role of Information Systems in
Business Today
--Globalization Challenges and ---Opportunities: A Flattened World
--The Emerging Digital Firm
--Strategic Business Objectives of
Information Systems
--Perspectives on Information Systems
and Information Technology
--Dimensions of Information Systems
--A Business Perspective on
Information Systems
--Organizational Capital and the Right
Business Model
--Contemporary Approaches to
Information Systems
--Business Processes and Information
Systems
--Types of Business Information
Systems
Systems for Decision Support:
Group Decision Support Systems;
Executive Support System
--Decision Making and Information
Systems
--Systems for Decision Support
--Web-Based Customer DecisionSupport Systems
--Group Decision-Support Systems
(GDSS)
--The Role of Executive Support
Systems in the Firm
--Business Value of Executive
Support Systems
Information flow in
Organization
(Students in Groups will
be asked to visit or
visualize any
organization and plot
the existing information
flows related to various
processes)
Group Activity:
Identifying Different IS
usage in organization
across various
functional levels; also
across management
hierarchy.
Reading
Material
Chapter 1 & 2 of
Laudon &
Laudon,
“Management
Information
System”, Pearson
Education
--Special
reference to
Indian
Government
initiatives on IT
advancement
Chapter 12 of
Laudon &
Laudon,
“Management
Information
System”,
Pearson
Education
6
Session
No.
6
7-8
Topic/s
Activity/ies
Reading
Material
Competitive Advantage through
Information Technology
--IT & Porter’s Competitive Force
Model;
--IT & Porter’s Value Chain Model;
--IT & Business Strategy Alignment;
--Information Systems Impact on
Organizations and Business Firms
--Using Information Systems to
Achieve Competitive Advantage
--Using Systems for Competitive
Advantage: Management Issues
Achieving Operational Excellence
and Customer Intimacy: Enterprise
Applications
--Enterprise Systems and their role in
achieving operational excellence
--Supply Chain Management Systems
--Customer Relationship Management
Systems for enhancing customer
intimacy
--Enterprise Applications: New
Opportunities and Challenges
Activities: To be related
to the case discussions
at the discretion of
individual faculty
Chapter 3 of
Laudon & Laudon,
“Management
Information
System”, Pearson
Education
Activities: To be related
to the case discussions
at the discretion of
individual faculty
Chapter 9 of
Laudon & Laudon,
“Management
Information
System”, Pearson
Education
7
Session
No.
9-10-11
12
Topic/s
Activity/ies
Reading
Material
From Data Resource Management
to Business Intelligence
– Data Warehouses; Data Mining; -Multi-Dimensional Data Analysis
--Organizing Data in a Traditional File
Environment
--Database Approach to Data
Management
--Using Databases to Improve
Business Performance and Decision
Making
--Managing Data Resources
--Ensuring data quality
--The KYC and Information Integrity
systems
--Competing with Analytics
--Business Intelligence and Business
Analytics
--What is Big Data
--The Dark Side of Big Data
-- Information Rights and Privacy
Issues
--Data Localization
IT Infrastructure & Emerging
Technologies:
Evolution of IT Infrastructure; Cloud
Computing Era; Technology Drivers;
Concept of SMAC – Social, Mobile
Analytics and Cloud;
--Knowledge Management
--IT Infrastructure & its components in
the current context
--Dealing with Platform and
Infrastructure Change
--Telecommunications and
Networking in today’s Business World
--Global Internet System & Cloud
Computing with reference to Indian
software vendors
Activities: To be
related to the case
discussions at the
discretion of
individual faculty
Chapter 6 of
Laudon & Laudon
“Management
Information
System”, Pearson
Education
Activities: To be related
to the case discussions
at the discretion of
individual faculty
Chapter 5 & 7 of
Laudon &
Laudon,
“Management
Information
System”, Pearson
Education;
8
Session
No.
13-14-15
Topic/s
Activity/ies
E-business: Digital Business and
Digital Goods
--Unique features of E-business,
Digital Markets, Digital Goods;
--Principal Business & Revenue
Models;
--How has e-business transformed
marketing;
--Role of m-commerce and most
important m-commerce applications;
--Issues to be addressed while building
an e-business presence
Activities: To be related
to the case discussions
at the discretion of
individual faculty
16-17
Modern Information Systems and
Technology
Activities: To be related
to the case discussions at
the discretion of
individual faculty
Chapters 13 of
Laudon & Laudon,
“Management
Information
System”, Pearson
Education
Activities: To be related
to the case discussions
at the discretion of
individual faculty
Chapter 8 of
Laudon & Laudon,
“Management
Information
System”, Pearson
Education
-Artificially Intelligent businesses
-Block Chain based businesses
-IoT based Business Applications
18
19-20
Securing Information Systems
--Why Systems are vulnerable?
--Malicious Software
--Hackers & Computer Crime
--Legal and Regulatory Framework
--Tools & Technologies for
safeguarding information resources
Recap/ Project Presentations by
Groups
Reading
Material
Chapter 10 of
Laudon & Laudon,
“Management
Information
System”, Pearson
Education;
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