Senior Business Analyst
Business Analyst
Bytes Managed Solutions is looking for individuals to contribute towards business growth by
initiating, guiding and coordinating business transformation in response to external and
internal organisational influencers, as well as changing customer needs.
Key Result Areas
CONTRIBUTE TOWARDS BUSINESS GROWTH BY LEADING
TRANSFORMATION TOWARDS SERVICE AND SOLUTION
DIFFERENTIATION:
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Ensure an in-depth understanding of the Bytes Managed Solutions strategy, growth
plan, value drivers (revenue and profit trends), and risks;
Conduct ongoing analysis of customer needs and requirements, and define the
operational requirements to enable delivery against those; and
Identify service, solution and product innovations and differentiation opportunities,
and define the subsequent transformation and enablement requirements (business
model, practices, processes, systems, financial and organisational infrastructure
requirements);
Coordinate the planning, analysis and business case definition of transformation and
enablement projects, and provide the required input toward management decision
making around priorities etc.;
Drive delivery against the priorities and work with delivery teams to design, develop,
implement and transition new innovations and business enablement solutions,
practices and processes;
Establish best practice and benchmarking principles and measurement criteria;
Create the Bytes MS Business, Data, and Application Architecture Strategy; and
Develop the relevant Architecture Standards and Methodologies, and drive consistent
application thereof across the organisation (e.g... process modelling standards and
practices).
CREATE THE REQUIRED OPERATIONAL CAPACITY (MODELS, PRACTICES,
PROCESSES AND SYSTEMS):
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Research, evaluate, validate (proofs-of-concept or best-practices-sharing) and propose
recommended solutions (tactical / strategic);
Develop / maintain the Bytes MS Business, Financial and Target Operating Models;
Develop a sourcing model and strategy, and assist in evaluating and selecting
development resources, vendor products, and consulting resources as needed to
augment existing resources and products;
Develop As-Is and To-Be process, data, and application architectures, and define the
transition plan for moving from the As-Is to the To-Be environment;
Develop best practice business practices that are scalable and repeatable;
Provide support with re-engineering processes and systems to improve operations,
decrease turnaround times, and streamline work processes;
Ensure consistency in logical process modelling methodology;
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Provide technical leadership / guidance to internal organisational stakeholders around
the Architecture Strategy; and
Ensure that the interrelationships and impact of systems and applications are
streamlined across the various divisions.
CONTRIBUTE TOWARDS BUSINESS GROWTH THROUGH COORDINATING
MERGERS/ ACQUISITIONS/ DISPOSALS:
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Identify / consolidate merger and / or acquisition opportunities;
Conduct the relevant business valuation and due diligence, and contribute towards
defining the benefits to be realised through the merger and / or acquisition;
Interact with business owners and peers to determine the feasibility of a merger and /
or acquisition;
Perform problem analysis, identifying root causes, outlining resolution options and
ways to successfully integrate the service, solution and product offerings across the
organisations;
Take ownership for the alignment of business processes, governance and systems
across the organisations;
Clearly define any potential threats / risks to Bytes MS; and
Identify possible terminations / disposals of current business entities.
PERFORMANCE ANALYSIS AND REPORTING:
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Define business metrics and measures that will pro actively flag business risks and
opportunities, and which will provide sustainable business outcomes through standard
processes;
Liaise with stakeholders across Bytes MS, and specifically the Business Information
Manager to monitor and track progress against the strategic objectives and business
performance indicators;
Provide knowledge transfer and ensure effective knowledge management; and
Provide business analyses and interpretations to support with
STAKEHOLDER RELATIONSHIP MANAGEMENT:
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Lead development and documentation of all process related activities- including
business process flow, gap analysis, and reports specifications;
Ensure effective integration of process, data and application flows and / or changes
across the organisation (upstream and downstream alignment);
Act as first point of escalation for business modelling related issues;
Influence new and existing business processes, in conjunction with business partners
by business modelling, As-Is and To-Be; and
Obtain commitment from senior stakeholders to ensure the availability of the
necessary business and support resources.
Qualifications Experience
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B Com in Business Analytics / Industrial Engineering or equivalent
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Project Management qualification
5 - 7 years&; experience in business analytics
Proven experience in a leading role on business transformation projects
3 - 5 years&; Management experience
5 years; experience in process mapping
Knowledge
Ability to understand business requirements and translate into architectural deliverables
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Ability to manage multiple priorities, follow a project plan and meet project
deliverables
Ability to adapt to other working styles, organize, lead, and influence others
Computer literacy: MS Office - full package (Word, Excel, Power Point)
Extensive knowledge and use of Software Toolset : Visio, Aris
Focuses on functional and operating efficiency and effectiveness.
Sound understanding of the principles of research, development and the formalisation,
documentation and implementation of the agreed policy.
A full understanding of the customer value chain
Experience in Customer Portfolio Management
Ability to develop an understanding of the broader business environment in which
they work from an industry, organisation, Business Unit and role perspective
Skills
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Business Acumen
Financial Acumen
Programme Management
Stakeholder Engagement and Management
Written and Verbal Communication skills
Strong people skills
Practice excellent conflict management skills
Effectively handles change management
Display excellent problem solving skills
Be able to set priorities and execute in accordance with such priorities
Achieves results through enthusiasm, energy and personal commitment.
Mental agility – flexible enough to deal with multiple issues at the same time.
Ability to develop an understanding of the broader business environment in which
they work from an industry, organisation, Business Unit and role perspective
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Leave entitlement of 15 days per annum
Pension/Provident Fund
Medical Aid