BENEFITS REALISATION MANAGEMENT FRAMEWORK
From NEW SOUTH WALES – GOVERNMENT
AUDIT TI - INSPEKTORAT VII
Agenda
01
Principles
02
Process
03
Maturity
BRM PRINCIPLES
BRM PRINCIPLES
A benefit is a measurable improvement resulting from an
outcome which is perceived as an advantage by a stakeholder
Benefits must be aligned to the organisation’s strategic goals
Benefits need to be first understood as outcomes
Benefits are the reason an investment is made
4
Benefits must be measurable and evidence-based in order to
demonstrate that an investment provides value
BRM PRINCIPLES
5
6
7
Benefits can only be realised through change and change can
only be sustained by realising benefits.
Benefits need to be owned by appropriate sponsors and
managers, not by the program/project manager
Intermediate benefits are needed to realise end benefits
(and are just as important)
BRM PRINCIPLES
8
9
10
Benefits are dynamic; they need to be regularly reviewed and
updated.
Keep the number of benefits monitored and reported to a sensible,
manageable number
Benefits management should be integrated with other organisational
processes, including Project Management
BRM PROCESS
BRM OBJECTIVES
BRM PROCESS
BRM PROCESS
BRM PROCESS
BRM CSF AND RISK
BRM MATURITY
ASSESSMENT MODEL
P3M3® Portfolio, Program, Project Management Maturity Model
Managing Benefits Health-check Assessment
Digital Service Standard (Australian)
4
NSW Digital Strategy – Digital Standard
P3M3® Maturity Model
Few Questions and Notes
1. Prinsip 1 e) digital capability, apakah menjadi syarat?
2. Prinsip 2, Benefit harus aligned dgn tujuan strategis, bukankah benefit itu merupakan hasil dari
tercapainya tujuan strategis? Perlu cari contoh hubungan output, outcome, benefit, tujuan
strategis
3. Perbedaan prinsip 1 dan 3, outcome dulu (prinsip 1) atau benefit dl (prinsip 3) = benefit =
positive outcome? (guideline hal 7)
4. Prinsip 4.c? (Projects or programs should not be claiming the same benefits)
5. Apakah penerapan BRM akan “menghukum” proyek yg gagal? Jika ya, tentu akan menghambat
org2 untuk inovasi.
6. Prinsip 9: Priority should be given to those benefits with the greatest likelihood of being realised
7. Prinsip 10: Benefits management is at the heart of Program Evaluation
8. Prinsip 10: Benefits management supports and can be aligned with relevant assurance
requirements
9. Butuh: Benefit realisation strategy, Benefit maps, Benefit distribution matrix,
10.BRM seperti proses yg terpisah dari manajemen lainnya, meski di prinsip 10 harus integrated
11.BRM berlaku untuk project baru saja atau BAU juga?
12.BRM hanya bisa dengan data dan baseline measure (prinsip 4)
Terima Kasih