BUSINESS PLAN P.O BOX 593-50100, KAKAMEGA PHONE NO: +254 702 092 119 +254 713 419 860 +254 736 684 492 Website: htp//www.info@linxelectronics.co.ke Email address: linxelectronicsoln@ymail.com NAME: SANYA C. FELIX ADMISSION NO: 2015/BE/30655 CLASS: 2015/BE/BA1A SUPERVISOR: MR. LIDIGU S. SEBASTIAN DATE OF SUBMISION: NOVEMBER 2015 SUBMITED TO: KENYA TECHNICAL TRAINERS COLLEGE (K.T.T.C) FOR THE PARTIAL FULFILMENT FOR THE AWARD OF A DIPLOMA IN TECHNICAL EDUCATION BUSINESS ADMINISTRATION OPTION Declaration I declare that the information content of this report is absolutely and entirely personal. The research ideas and facts have never been presented to any examination body, institution or whatsoever case for the award of a certificate, diploma or degree. COMPILED BY; NAME ADM.NO SANYA C. FELIX 2015/BE/30655 SIGN DATE 12/11/2015 This Business plan has been submitted for examination purpose with my approval as the college supervisor Entrepreneurship Department. NAME OF SUPERVISOR: MR. LIDIGU S. SEBASTIAN SIGN i DATE Dedication I wholly dedicate the successful completion of this business plan work to my affectionate and beloved parents; my dad MR. WANDERA JACKSON MANGALA and mom MRS. PHANICE KHAERE WANGA for their consistent financial, advisory and moral support. ii Acknowledgement I truly thank the ALMIGHTY GOD for making this project work a total success. Praise be to his name. My gratitude goes to my dear parents MR. WANDERA JACKSON MANGALA and MRS. PHANICE KHAERE WANGA for their endless moral, financial and advisory support. Their total consistent effort during this academic period has been the key perpetuator of this project work. Many heartfelt thanks for their valuable support. Many heartfelt thanks to the entire KENYA TECHNICAL TRAINERS COLLEGE (K.T.T.C) fraternity. To mention only but a few; the supervisor MR. LIDIGU S. SEBASTIAN worth mentioning is his valuable support guidance and direction issued during the project work, the INSTITUTION MANAGEMENT for a conducive learning environment, my CLASSMATES for their brilliant contributions through consultations and giving me the morale to complete this work. I would also like to extend my gratitude to my family member’s especially my siblings ERICK, MORDDY, EDDY and AMO for their affiliate support during this period. I owe the successful completion of this project to all these people for they were constantly beside me, cheering me and supporting me all the way during my fruitful struggle to ensure this work turns out a success. God bless you all. iii Table of content Preliminary pages Declaration ………………………………………………………………………………… (i) Dedication ………………………………………………………………………………… (ii) Acknowledgement ………………………………………………………………….… (iii) Table of content ……………………………………………………………………. (iv) CHAPTER ONE 1.0 Business description ................................................................................................ 1 1.1 Business information ……………………………………………………………………………………………... 1 1.2 Business name and location ……………………………………………………………………………………………… 1.3 Reasons for the choice of the location ……………………………………………………………………………… 1.4 Form of ownership …………………………………………………………………………………………………………… 1.5 Objectives of the business ………………………………………………………………………………………………. 1.6 Keys to success …………………………………………………………………………………………………………… 1.7 Products or services …………………………………………………………………………………………………………… 1.8 Justification of the opportunity ………………………………………………………………………………………… 1.9 Industry ………………………………………………………………………………………………………………………. 1.10 Entry and growth strategy …………………………………………………………………………………………….. CHAPTER TWO 2.0 Marketing plan ………………………………………………………………………………………………………….. 2.1 Customers ………………………………………………………………………………………………………………………. 2.2 Competitors ……………………………………………………………………………………………………………………… iv 2.3 Strength Weakness Opportunity Test (SWOT) Analysis ……………………………………………………. 2.4 Methods of Promotion/ Advertisement …………………………………………………………………………… 2.5 Pricing strategy …………………………………………………………………………………………………………… 2.6 Sales strategy/ techniques ……………………………………………………………………………………………… 2.7 Distribution strategy ……………………………………………………………………………………………… 2.8 Challenges and their solutions ………………………………………………………………………………… CHAPTER THREE 3.0 Organization and management plan …………………………………………………………………………………… 3.1 Organization structure ………………………………………………………………………………………………... 3.2 Employees qualifications ………………………………………………………………………………………………… 3.4 Remuneration/ Salaries and allowances …………………………………………………………………………….. 3.5 Training and Staff …………………………………………………………………………………………………………….. 3.6 Managing change …………………………………………………………………………………………………………….. 3.7 Support services …………………………………………………………………………………………………………….. CHAPTER FOUR 4.0 Production and operation plan ……………………………………………………………………………………. 4.1 Production facilities ……………………………………………………………………………………………………………… 4.2 Production layout plan and office layout ……………………………………………………………………….. 4.3 Production process ……………………………………………………………………………………………………………… 4.4 Government regulations …………………………………………………………………………………………………. CHAPTER FIVE 5.0 Financial plan ………………………………………………………………………………………………………………. 5.1 Pre-operational cost ……………………………………………………………………………………………………………. 5.2 Working capital estimations ………………………………………………………………………………………………… v 5.3 Income statement for the year ending31st December 2015, 2016 and 2017 ……………………. 5.4 Balance sheets for 2015, 2016 and 2017 ………………………………………………………………………. 5.5 Projected cash flow for the Business for 2015, 2016 and 2017 ………………………………… 5.6 Break Even Analysis …………………………………………………………………………………………………………….. 5.7 Proposed Capitalization ………………………………………………………………………………………………………. 5.8 Profitability ratio………………………………………………………………………………………………………………….. vi CHAPTER ONE 1.0 BUSINESS DESCRIPTION The proposed business will be a sole proprietor business known as LINX ELECTRONICS AND ACCESSORIES SOLUTIONS HOLDINGS basically dealing with electronics and their accessories and services. The anticipated business will be a potential business based on the fact that the demand of modern electronic accessories in KAKAMEGA town has rapidly increased due to the rapid changes in the technological advancement of electronic accessories. This is majorly due to the paramount shift into the digital operations of the modern electronics leading to wide scope in electronics demand, taste and preferences. 1.1BUSINESS INFORMATION The proposed business will be a sole proprietor business .The business will be dealing with electronic products and services such as; repair, fixing, selling, shopping, cleaning of electronics and other essential services like charging of car batteries and mobile phones. The business is designated to commence in January 2016. 1.2 BUSINESS NAME AND LOCATION The sponsor intends to start an electronic and accessories shop by the name “LINX ELECTRONICS AND ACCESSORIES SOLUTIONS HOLDINGS” which is derived from the proprietors’ name FELIX SANYA - LINX and whose pronunciation creates the meaning of connecting. The proposed business will be located in LURAMBI MARKET- JUNCTION situated alongside KAKAMEGAWEBUYE road 0.9 KMs from form KAKAMEGA TOWN CENTRE (CBD), 0.3 KMs from MASINDE MULIRO UNIVERSITY OF SCIENCE AND TECHNOLOGY (MMUST), opposite the Chiefs camp and Administration police post in the SAVLON BUILDING. 1.2.1 LOCATION MAP KAKAMEGA WEBUYE ROAD PETROL STATION PETROL STATION MMUST UNIVERSITY TO ACK SHOW GROUND TO LURAMBI CHIEFS CAMP 1.3 REASONS FOR THE CHOICE OF THE LOCATION From the market survey carried out by the proprietor it is noted that there is stiff competition already in existence among the electronics and accessories shops in KAKAMEGA town. These shops are majorly located in the central business district (CBD) of the town. This location close to the central business district (CBD) but outside the central business district (CBD) will offer the enterprise a good opportunity to attract new customers based on the region as well as reducing sharing of customers with the other existing electronics and accessories shop. 1.4 FORM OF OWNERSHIP The proposed business will be a sole proprietorship business because it is easy to manage and enhance quick decision making. 1.5 OBJECTIVE OF THE BUSINESS The primary objective of the business is to ensure that the business opportunity provides products to its customers and accelerate good customer services to win customers confidence. The objective of the business in relation to the product performance will be to ensure maximum customer satisfaction through provision of high quality products of original standards at customer friendly prices. Other objectives include; To create employment to the sole proprietor and other business employees To ensure profit generation so as to sustain the business operators To ensure customer satisfaction through good customer service provision and quality product delivery 1.6 KEYS TO SUCCESS LINX ELECTRONICS AND ACCESSORIES SOLUTIONS HOLDINGS has two main competitors namely; MENENGAI ELECTRONICS AND ACCESSORIES and KAKAMEGA KIDS CAMP ELECTRONICS AND ACCESSORIES. The competitors offer same services as that proposed by LINX ELECTRONICS AND ACCESSORIES SOLUTIONS HOLDINGS. However LINX ELECTRONICS AND ACCESSORIES SOLUTIONS HOLDINGS has a suitable location away from the town center reducing competition, operates at middle level which is easier to manage and organize, offers products at a customer friendly price and has more operational hours thus will serve more customers. Therefore LINX ELECTRONICS AND ACCESSORIES SOLUTIONS HOLDINGS is deemed to succeed. 1.7 PRODUCTS OR SERVICES The production services will be offering different types of electronic accessories inclusive of modern computers, mobile phones, radios, television and their accessories so that customers can have a wide choice from the variety. Basic repair and maintenance of electronics such as computers and mobile phones will also be carried out. 1.8 JUSTIFICATION OF THE OPPORTUNITY The potential of the business prosperity is based on the fact that there is a high demand of electronics and their accessories in the densely populated urban setting of KAKAMEGA town. The proposed business has the potential to perform due to the available proprietor’s vast entrepreneur knowledge and competency skills acquired through training. This includes price setting policy which is customer friendly thus attracting more customer attention as well as favoring the business growth, proper accounting and record keeping to facilitate swift decision making and minimizing losses, special and careful credit. It is important to note that the business entails selling and service of machines which are nonperishable commodities. This provides for all season availability of the market thus minimizing chances of incurring losses due to the perishability of stocks. On the contrary it is also beneficial to have much electronics on the display as it reduces the stock costs. The business is cheap to start and more beneficial than any other forms of businesses identified in the region. 1.9 INDUSTRY The anticipated business belongs to the Electronic and Electronics Industry which has a higher potential growth capability in KAKAMEGA COUNTY region. 1.10 ENTRY AND GROWTH STRATEGY The anticipated business will be a potential business based on the fact that there is a high demand of electronics and their accessories in the densely populated urban setting of KAKAMEGA town. The available opportunity being that the demand is caused by shifting from usage of analogue electronics systems to the modern digital system. The proprietor has decided to set his enterprise in KAKAMEGA town entrance alongside the KAKAMEGA WEBUYE ROAD only 0.9 KMs from the Central Business district (CBD) where competitors are congested as an entrance strategy to minimize competing for customers. The business enterprise will major on advertisement of its products and services through local station sign posts, posters, and brochures local newspapers and magazines and sharing information with its customers so as to penetrate the anticipated market. Also the business shall instill honest character amongst works to win the trust of existing customers for the purpose of retaining them. The business will easily grow into a success because its customers will enjoy customer friendly services as well as special credit facilities to the esteemed customers thus meeting the anticipated market share of up to 1500 people within and outside environment. Thus through the laid strategies the business established is set to perform right from the opportunities available for market penetration. CHAPTER TWO 2.0 MARKETING PLAN The proposed business is aimed at serving customers from all level, these includes; institutional customers, commercial customers and individuals of ordinary prudence. 2.1 CUSTOMERS The holding has a target of customers within KAKAMEGA COUNTY region and its neighboring counties. The anticipated customers were grouped into three major sub divisions which are discussed below. 2.1.1 INSTITUTIONAL CUSTOMERS Proposed business targets neighboring institutions as its potential customers. The major institutions include Kenya Medical training college (K.M.T.C), Masinde Muliro University of Science and Technology (M.M.U.S.T), Kenya institute of management, The Kakamega Provincial General Hospital (K.P.G.H), Kenya Agricultural Reseearch Institute (K.A.R.I), Shikoti Girls High School, Ingotse Boys High School and potential churchs i.e the Salvation Army Church and the Catholic Church. All these institutions found in KAKAMEGA COUNTY. They will provide a ready-made market as well as a bulky purchase for large scale consumptions. 2.1.2 COMMERCIAL CUSTOMERS The business shall identify commercial customers and has planned to contract successful business with them. It will offer credit facilities to trustworthy and creditworthy customers as well as reasonable discounts on bulky purchases. Since LURAMBI ESTATE is growing rapidly, the business will identify commercial customers within the estate and its neighboring regions like SICHILAYI MARKET. 2.1.3 LOCAL CUSTOMERS The business anticipates being the leading customer satisfying holding Therefor as part of the marketing strategy the business targets to attract more local customers of all social caliber in the society. This is to be met by availing a variety of product range so that each customer finds his./ her flavor. The business also intends to set prices of the commodities basing on the average local customer income and as low as possible compared to competitors in the market. The business is interested in local customers as they serve a great role in advertisement of the enterprise through grapevine communication. 2.2 COMPETITORS LINX ELECTRONICS AND ACCESSORIES SOLUTIONS HOLDINGS has two main competitors namely; MENENGAI ELECTRONICS AND ACCESSORIES and KAKAMEGA KIDS CAMP ELECTRONICS AND ACCESSORIES. The competitors offer same services as that proposed by LINX ELECTRONICS AND ACCESSORIES SOLUTIONS HOLDINGS. However MENENGAI attempts to offer satisfactory services to its customers compared to KAKAMEGA KIDS CAMP. LINX ELECTRONICS AND ACCESSORIES SOLUTIONS HOLDINGS also has minor competitors who are individual sole proprietors. They are AMANI ELECTRONICS and CHAGA ELECTRONICS. 2.3 STRENGTH WEAKNESS OPPORTUNITY TEST (SWOT) ANALYSIS It is evident that the proprietor will compete on the competitors’ weaknesses to win more customers and ensure business success as shown in the tables 2.3.1 and 2.3.2 below 2.3.1 MAIN COMPETITORS EVALUATION DETAILS Location Scale of production Technological level Products offered Customer – Employee relation Time Management: Opening time Closing time Strengths Weaknesses KIDS CAMP ELECTRONICS & ACCESORIES Town Centre Top level Mechanical & labor intensive Electronics & Electronic Accessories dealers Poor 10.00 Am 4.00 Pm 4 Years’ Experience Good size Very Expensive (price) Poor services Poor Reputation MENENGAI ELECTRONICS & ACCESORIES Town Centre Bus stop Stage Top level Mechanical & labor intensive Electronics & Electronic Accessories dealers Fair LINX ELECTRONICS & ACCESSORIES SOLN. HOLDINGS Estate and Town Entrance Junction Middle level Mechanical & labor intensive 8.30 Am 5.00 Pm 7 Years’ Experience Fair price Poor location Low skilled labor 6.30 Am 6.30 Pm Good location Modern Technology Electronics & Electronic Accessories dealers Good New in the field 2.3.2 MINOR COMPETITORS Table 2.3.2 Shows rating by effort FACTORS Size Price Personnel Service Promotion Location Total Score Mean Score LINX HOLDINGS 1 2 1 1 1 1 7 1.16 AMANI ELECTRONICS 2 1 4 2 2 2 13 2.1 CHANGA ELECTRINICS 3 4 2 3 4 4 19 3.1 2.4 METHODS OF PROMOTION/ ADVERTISEMENT The enterprise will ensure product and services promotion is fostered due to the need to maintain customers. This will be done through special offers being awarded to esteemed customers, provision of after sale services to bulky purchases, free consultancy services and direction of customers at the start of the business, issue of discounts to products on a regular schedule, association of products and services with prominent and famous persons in the society i.e. talented musicians and finally issue of Tshirts, scarfs, handbags, caps etc. with printed organization logo and name. 2.5 PRICING STRATEGY The business aims of pricing level are to generate maximum profits possible without exploiting the customer. Products and service quality will commemorate the price charged to the customer. 2.6 SALES STRATEGY/ TECHNIQUES The entire population of LURAMBI ESTATE and KAKAMEGA TOWN is 15,000 roughly by estimation. The entire population is evenly distributed in both homesteads and rental apartments as well as in firms. The business is expected to serve around 8,000 customers in a year with at least 30 customers in a day within the region. Thus the market share will be based on the following target; 30(Customers per day) X 30(Days of the month) = 900(Customers per month) 900(Customers X 12 Months) = 10800 (customers per Year) Market Share= 10,800(Expected customers per Year X 100%) 15,000(Expected customers in total population) = 72% Target (%) = 8,000 (Estimated customers to be served per year) X 100% 15,000(Expected customers in total population) =53.3% The business will then operate on the return on investment by computing expected profits earned in relation to the capital employed to the business in order to basically satisfy the proprietor, that the percentage target and market share percentage were perfectly estimated. R.O.I = N.P X 100% 2.7 DISTRIBUTION STRATEGY The channel of distribution will include supply of products i.e. electronics and electronic accessories and services i.e. basic repair and maintenance of computers, phones etc. directly from the business to the customers and penetrating the market in the business area. The channel of distribution will therefore be ZERO CHANNEL AS OUTLINED BELOW. LINX ELECTRONICS AND ACCESSORIES SOLUTIONS HOLDINGS CUSTOMERS 2.8 CHALLENGES AND THEIR SOLUTIONS The challenge involved in the zero distribution channel is discussed below and an attempt to find its solution so as to cope with the challenge swiftly. 2.8.1 CHALLENGES OF DISTRIBUTION STRATEGY All other competitors use intermediaries in their day to day transactions. This makes it easy for them as they can easily dispose their products to the market as well as have larger market coverage through the intermediaries’ interaction with the customers on their behalf. 2.8.2 SOLUTION TO THE PROBLEM To ensure the business captures a wider market using the ZERO distribution channel, It is important to sell Products to other retailers and encourage placement of orders directly from customers. The delivery of products and services by order from customer should be quick and efficient too. CHAPTER THREE 3.0 ORGANIZATION AND MANAGEMENT PLAN The proposed business enterprise is designed to have a precise channel of flow of authority and communication within members of the organization. The formal channel of communication and authority bestowed will base on various department levels as indicated in the organization structure. 3.1 ORGANIZATION STRUCTURE MANAGER MANAGER RECEPTIONIST CASHIER CLEANER SECURITY/ GUARD OFFICER 3.2 EMPLOYEES QUALIFICATIONS LINX ELECTRONICS AND ACCESSORIES SOLUTIONS HOLDINGS members will have the following qualifications. 3.2.1 MANAGER The business sponsor MR. SANYA C. FELIX will partake the roles and responsibilities of the overall management of the enterprise. 3.2.1.1 QUALIFICATIONS Holder of a Diploma in Technical Education (Business Administration Option) Holder of a Diploma in Business Administration Adequate knowledge in computer related field 3.2.1.2 DUTIES AND RESPONSIBILITIES Chief financial controller of the business Sole final decision maker Chief formulator of business policies in regard to business operation Managing/ checking books of accounts final statement Overall resource allocation 3.2.2 ASSISTANT MANAGER The assistant manager will be charged with the responsibility to assist the manager in day to day operations and serve his roles in the manager’s absence or as assigned by the manager. 3.2.2.1 QUALIFICATIONS Diploma holder in Business management related course Ability to communicate fluently 3.2.2.2 RESPONSIBILITIES Assist management in the execution of the topmost duties Charged with personnel management Charged with operations management 3.3 OTHER PERSONEL Other personnel will include the receptionist, two cashiers, two cleaners and one security officer 3.3.1 CLEANER Must have working experience in the field Adequate knowledge in handling electronics Must be person of good conduct and of high integrity 3.3.2 CASHIER Must have certificate in K.A.T.C I and II (or an Equivalent certificate) At least two years’ experience in financial department Must have both accounting and secretarial skills Aged 25-35 years 3.3.3 RECEPTIONIST Fluent communication ability in both English and Kiswahili Experience in attending to office operations Adequate knowledge in office management and administration Any public relation related field certificate will be considered advantageous Should be computer literate 3.3.4 SECUIRITY OFFICER The business shall have one security officer obtained from a well-known, qualified and certified security agency. The security guard officer shall not be permanently employed but will be change/ replaced from time to time basing on the contract established between the organization and the security agency firm. 3.4 REMUNERATION/ SALARIES AND ALLOWANCES The enterprise will carry out job evaluation so as to determine importance of a job to its worthiness in relation to payments to be established in order to motivate workers. This will be stipulated through salaries, remunerations and incentives. The enterprise intends to give attractive salaries on monthly basis so as to effect and employ of studying and measuring the work by description this will depend on the job title and education level. Essential incentives will be given inform of Bonus pay on overtime work, commissions on salaries, salary advance, lunch will be provided and tea in the evening, educative trips for training, payments will be administered during annual leave and annual awards on great performance. 3.4.1 REMUNERATION TABLE JOB TITLE NO MOTHLY PAY Manager Assistant Manager Cleaner Receptionist Cashier Security guard TOTAL 1 1 2 1 2 1 8 12500 11000 4000 5000 6000 2800 41300 ALLOWANCE & BENEFITS 2500 2000 200 400 500 200 5800 TOTAL 15000 13000 4200 5400 6500 3000 47100 3.5 TRAINING AND STAFF The major purpose of training employees will be to ensure they are well versed with the job they will be performing so as to increase their vast knowledge and skills in doing the required jobs. The following trainings will be conducted on various groups of employees. a) Orientation training will seek to adjust the newly employed employees to the working environment and to make them fully familiar with their superiors and subordinates and the regulations of the organization so as to instill confidence in them b) On- the job training will aim at increasing employees knowledge and skills on the technical know-how to perform duties at the place of work. c) Safety training will aim at minimizing accidents at work and reducing damage of electronics and accessories hardware d) Promotion training will seek to ensure existing employees are able to perform higher level jobs for internal recruitment purposes e) Refresher training will be designed to revise the knowledge and to upgrade the skills of existing employees f) Remedial training will be arranged by the top level management to overcome shortcomings in the behavior and performance of old employees so as to rectify inappropriate methods and style of working picked by employees. g) Supervisory and managerial training will seek to train top level management to facilitate effective decisions, how to work with people, improve communication, how to motivate employees and finally problem solving. 3.6 MANAGING CHANGE The business enterprise will conduct survey from time to time in the market and compare other related businesses activities so as to cope with changing trends of the market. It will always establish customer needs and requirements so as to be able to meet their changing needs. Employees of the enterprise will be consulted at the point of need to change operations and management programs. Technological change will be initiated in adequate time as well as scrutinize the need for embracing new technology in the business. 3.7 SUPPORT SERVICES The business will demand support services in its operations from other relevant institutions. These services will include the following. 3.7.1 BANKING SERVICES The enterprise will require several accounts i.e. saving accounts to save its money, deposit account for purposes of deposit transactions etc. The enterprise will also establish itself to greater heights through borrowing loans and financial advice seeking on investment from the banking institution. 3.7.2 INSURANCE SERVICES The enterprise has resources that are useful assets. The enterprise will ensure both natural and its human resources against expected occurrences of risks i.e. medical insurance scheme for all employees and insurance of organization property against collateral damage like, fire, theft etc. at ARMACO INSSURANCE COMPANY. 3.7.3 CONSULTANCY SERVICES The enterprise management will consult on how to run their daily operations for the successive attainment of set goals from various sources i.e. financial consultancy on banking and investment will be done in banking institutions etc. 3.7.4 LEGAL SERVICES Legal services will be required when establishing contracts, drafting legal letters, interpreting labor laws and during employment. The enterprise will be associated with LIGONO AND SONS ADVOCACY COMPANY LIMITED in its legal affairs and will obtain relevant documents from the government through the Kenya Industrial Labor courts whenever aggrieved. CHAPTER FOUR 4.0 PRODUCTION AND OPERATION PLAN The plan involves activities which the operator has to meet to make the business run smoothly. 4.1 PRODUCTION FACILITIES The intended enterprise will require equipment and facilities for its operations. The table below shows the equipment and facilities to be bought and the cost per item. 4.1.1 PRODUCTION FACILITIES TABLE ITEM Taster Radio/ DVD Player Mobile Phones Adapter Generator Solar Computers Chargers Televisions Electrical cables Invertors TOTAL QUANTITY 3 1 20 2 1 2 4 3 5 4 3 COST/UNIT 5,000 20,000 80,000 2,000 5,000 20,000 80,000 30,00 20,000 2,000 3,000 TOTAL COST 15,000 20,000 80,000 2,000 5,000 20,000 80,000 3,000 20,000 2,000 3,000 210,000 4.2 PRODUCTION LAYOUT PLAN AND OFFICE LAYOUT The enterprise will be designed in an orderly manner of arrangement of offices and other specific working areas within the identified business premises so as to allow smooth flow of work. Each office will have a special design of arrangement of furniture and equipment within the office depending on the nature of the work to be done and the number of employees expected to work in the office. The general business enterprise layout is proposed to be as follows. 4.2.1 OFFICE LAYOUT 4.3 PRODUCTION PROCESS The production process will be divided into four different sections all operations will be carried within the enterprise. These will include the following stages; 1st stage - Assembling of raw material 2nd stage - Repair of electronics/ electronic materials 3rd stage - Fixing of repaired electronics 4th stage - Displaying the electronic ready for customer view From the above major stages involved in the production process various production materials will be required to adapt for breaking hardware problems among others. 4.4 GOVERNMENT REGULATIONS The government sets policies and legislation to act as a guide to business operations within its area of jurisdiction. The enterprise will major on the following legislations and policies for its smooth running. 4.4.1 GOVERNMENT TRADE LISENCE LEGISLATION The business will obtain a trade license under the trade license Act of the Kenyan law which states that “persons may conduct business in accordance with the terms of the current license” 4.4.2 HEALTH REGULATION Regular advice will be sought from the public health department to ensure quality assurance in standards of sanitation of the office premises. Requirements from the public health department will be adhered to. 4.4.3 SAFETY REGULATION This requires the business to ensure safety of workers all time while performing their duty. Necessary measure shall be taken to ensure employees are safe from injuries i.e. through safety training, provision of work attire i.e. aprons, boots, dust coats, wrist straps, gloves etc. 4.4.4 LABOUR REGULATION This provides legal obligations of the employer to keep up to date files on issues relating to promotion, hiring, firing, remunerations etc. The enterprise is determined to keep detailed information and never to intimidated or marginalizes employees at work but to stick by the employment agreement with workers. CHAPTER FIVE 5.0 FINANCIAL PLAN The financial objectives of the business will be to: a) b) c) d) e) Maintain a healthy liquidity position throughout the trading period. Maintain return on owners’ equity at an enjoyable rate. Realize a steady growth of income throughout the trading period. Maintain and control expenses. Maintain an effective accounting system. 5.1 PRE-OPERATIONAL COST ITEM COST License and permits 6,500 Water installation 1,200 Initial advertisement 2,000 Rent deposit 36,000 Equipment and machinery 100,000 Furniture and fittings 15,000 Telephone and installation 2,000 PrOforma fee 2,000 TOTAL 168,700 5.2 WORKING CAPITAL ESTIMATIONS ITEM AMOUNT Ksh. Ksh. CURRENT ASSETS Stock Debtors Cash in bank Cash at hand Prepayments (Expenses) TOTAL CURRENT ASSETS 100,000 108,000 10,000 40,000 168,700 436,700 CURRENT LIABILITIES Creditors Bank overdrafts Expense owing/ Arrears/Outstanding TOTAL CURRENT LIABILITIES WORKING CAPITAL 10,000 30,000 10,000 (50,000) 376,000 5.3 INCOME STATEMENT FOR THE YEAR ENDING31ST DECEMBER 2015, 2016 AND 2017 ITEM YEAR 2015 Shs. Sales Cost of sales Gross profit c/d Discount Received Expenses Recent Deposit Advertisement Electricity bill Water bill Installation & fittings Salary & wages Licenses & Permits Telephone & postage Depreciation on machine NET PROFIT BEFORE TAX (10%) NET PROFIT AFTER TAX Shs. YEAR 2016 Shs. Shs. Shs. Shs. 1,620,000 (500,000) 1,120,000 5,000 1,125,000 1,994,000 (550,000) 1,394,000 5250 1,399,250 2,332,800 (605,000) 1,727,800 5,512.50 1,733,312.50 (618,700) 506,300 (50,630) (649,785) 749,465 (749,465.50) (714,763.50) 1,018,549 (101,854.90) 455,670 674,518.50 916,694.10 72,000 5,000 12,000 8,000 7,000 565,200 6,500 3,000 3,000 5.3.1 Assumptions a) b) c) d) e) YEAR 2017 The business sales are expected to increase at a rate of 20% P.A The cost of goods sold amount is expected to increase by10% annually The expenses and income for are expected to increase at a rate of 5% P.A The enterprise expects 10% rate depreciation on machines annually Current liabilities are expected to reduce at a rate of 10% P.A 5.4 BALANCE SHEETS FOR 2015, 2016 AND 2017 ITEM YEAR 2015 Shs. Fixed Assets machines (Less dep. 10%) Furniture & Fittings (Less dep. 10%) Total Fixed Assets Current Assets (W.C) Stock Debtors Cash in bank Cash at hand Payments Total Current Assets TOTAL ASSETS Current Liabilities Creditors Bank Overdrafts Expense owing Total Current Liabilities Long Term Liabilities Bank loan Owners’ Equity Shs. Shs. Shs. Shs. 50,000 50, 000 (5,000) 15,000 (1,500) 45,000 45,000 (4,500) 13,500 (1,350) 39,500 135,000 65,000 73,125 73,562.50 426,700 512,040 614,448 491,700 585,165 688,010.50 (50,000) (45,000) (40,500) (460,000) (510,000) (322,000) (367,000) (225,400) (265,900) 210,000 250,000 TOTAL LIABILITIES 5.4.1 Assumptions Fixed assets are expected to increase in value at a rate of 25% P.A Provision for depreciation on fixed assets is 10% P.A Working Capital is expected to increase at a rate of 20% P.A Long term liabilities are expected to reduce at a rate of 30% P.A 5.4.2 FINANCED BY; CAPITAL 426,700 Add Net Profit 455,670 882,370 Long term Liabilities 12,150 10,000 30,000 10,000 Total Long term Liabilities a) b) c) d) YEAR 2017 Shs. 15,000 100,000 108,000 10,000 40,000 168,700 YEAR 2016 (460,000) 422,370 (1ST YEAR 2015) 5.5 PROJECTED CASH FLOW OF LINX ELECTRONICS AND ACCESSORIES SOLUTIONS HOLDINGS FOR THE YEAR ENDING 31ST DECEMBER 2015 ITEM Jan- April May- Aug Sept- Dec Total (Kshs.) (Kshs.) (Kshs.) (Kshs.) 24,000 915,900 1,544,700 2,736,600 Sales 570,000 650,000 730,000 1,950,000 Loan 200,000 - - 200,000 Debtors 80,000 80,000 80,000 240,000 Cash in hand 6,500 6,500 7,000 20,000 Cash at bank 10,000 10,000 10,000 30,000 Total Inflow 1,106,500 1,698,400 2,371,700 5,176,000 Salaries 56,000 56,000 56,000 168,000 Rent 20,000 20,000 20,000 60,000 Water 4,000 4,000 4,000 12,000 Telephone 4,000 4,400 8,400 16,800 Electricity 4,000 4,000 4,000 12,000 Transport 4,000 4,000 4,000 12,000 Creditor - - 240,000 240,000 Advertisement 1,000 500 1,000 2,500 License - - 9,000 9,000 Materials 60,000 60,000 60,000 180,000 Insurance 1,200 1,200 1,200 4,800 Stationery - - 2,000 2,000 Repair - - 24,000 24,000 Miscellaneous Expenses - - 1,000 1,000 Total Expenses 154,600 153,700 434,600 527,100 Net Income 951,900 1,544,700 1,937,100 4,649,500 Cumulative Cash 951,900 2,496,600 4,657,500 Balance b/ f Cash Inflow: Expenses: 5.6 BREAK EVEN ANALYSIS The enterprise Break Even can be analyzed as in the following Calculations Sales Year 1: =Kshs 514800 (i) Total contribution margin =Sales year 1 – Total variable costs =Kshs. 514500 -180000 =Kshs. 334800 (ii) Contribution margin % = Contribution margin/Sales x 100 = Kshs. 334800/Kshs 514800 x 100 = 6.5% (iii) Total fixed costs = Ksh. 263000 (iv)Break-even level of sales = Fixed cost/Contribution margin% =Kshs 263000/6.5 x 100 =Kshs 4046153 (v) Break Even Point as a ratio of year 1 = Break-even point/Sales x 100 =Kshs. 4046153/Kshs 514800 x 100 =Kshs. 785966% (vi)Return on Equity (ROE) = Net profit after tax/ Owners equity x 100 =Kshs. 21692/30000 x 100 =72.3% (vii) Return on investments (ROI) = Net profit after tax/ Total investment x 100 =Kshs. 21692/Kshs 40000 x 100 = 52.3% (viii) Net profit objectives year 1 = Net Profit after Tax/Sales x 100 =Kshs21692/ Kshs 51800 x 100 = 4.2% 5.7 PROPOSED CAPITALIZATION PARTICULAR (S) Owners’ equity Friends & Relatives AMOUNT (KSHS.) 250,000 30,000 PERCENTAGE CONTRIBUTION 51.02 42.8 Bank Structure (Loan) TOTAL INVESTMENTS 210,000 490,000 6.12 100 % 5.8 PROFITABILITY RATIO Profitability Test Ratio = Current assets/ Current liabilities = C.A: C.L = Kshs. 236100/Kshs280000 =0.8:1