Uploaded by Edgar Laboy

Edgar Laboy

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4488 Jewett Ave.
Cleveland, OH 44127
787-910-5013 | 585-944-2827
[email protected]
EDGAR A. LABOY RODRIGUEZ
OBJECTIVE
PROFILE
SKILLS
Ambitious professional driven to launch a career where I would be able to diversify as
a person, and professionally contribute towards the employer’s organizational culture.
Expand the professional knowledge to accomplish the employer’s mission, goals, and
objectives.
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WORK
HISTORY
Responsible, dependable, organized and punctual
Customer-oriented and Team-oriented
Positive attitude and excellent communication skills
Bilingual.
Quality Leadership, Responsible, Dynamic, Organized, Fast Learner, Smart and
Trainable
Excellent in teamwork and Multi-tasker.
Customer service-oriented.
Computer Skills: Proficient in the use of Microsoft Office Programs and Basic
knowledge of Photoshop
First Bank / Customer Service
07/2017-12/2017
● Assists consumer and business customers in their selection of various
accounts, products and financial services available from the Bank; ensures
cross-sell opportunities are presented by applying professional sales
techniques.
● Interviews customers to obtain information; establishes proper identification
of new customers; determines need and extent of reference investigation.
● Provides effective customer service by answering customer questions;
investigates and corrects errors; and resolves problems or other issues.
● Has authority to formulate, affect, interpret, or implement management
policies and/or operating practices.
● Receives and processes stop payment and hold orders.
● Performs account maintenance on a variety of accounts.
● Be familiar with all security procedures of Branch, including opening &
closing, personnel safety, and Bank procedures.
Yaydoo / Administrative Assistance
01/2017-05/2017
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Answer and direct phone calls
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Organize and schedule appointments
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Plan meetings and take detailed minutes
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Write and distribute email, correspondence memos, letters, faxes and forms
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Assist in the preparation of regularly scheduled reports
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Develop and maintain a filing system
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Submit and reconcile expense reports
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Provide general support to visitors
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Act as the point of contact for internal and external clients
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Liaise with executive and senior administrative assistants to handle requests
and queries from senior managers
RGIS / Inventory Auditor
06/2016-02/2017
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Physically count stock for various
retail/warehouse/pharmacy/beauty/telecommunications companies
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Use of hand-held scanners to collect information
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Provide exceptional customer service
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Working in a different location every day
Macy’s / Sale
09/2015-02/2016
● Meeting and making a connection with customers, asking questions and
listening to shoppers' needs, then giving options and advice on meeting those
needs
● Inspiring the customer to buy, celebrating the purchase, and creating a lasting
positive impression of you, Macy's, and the purchase
● Ensuring that fitting rooms are ready for customers by promptly clearing our
merchandise and returning it to the proper area of the selling floor
● Maintaining selling floor presentations, and restocking them as needed
● Learning Macy's systems and procedures to enhance selling efficiencies and
complete support duties
● Handle all returns courteously and professionally
● Responsible for achieving personal sales goals and Star Reward goals
● Maintain a professional attitude with sincerity and enthusiasm reflecting
Macy’s commitment to our customer – the most important person in our
stores
Journey’s / Sale
10/2014-08/2015
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Edgar A. Laboy rodriguez
● Meet and exceed sales goals and standards of performance
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Provide a fun, full-service shopping experience to customers
● Stay informed of current fashion trends
● Follow all Loss Prevention practices and protect company assets
● Perform all operational procedures accurately, in accordance with Operations
Policies
● Assist with receiving/sending shipments of merchandise
EDUCATION
REFERENCES
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Bachelor Degree, University of Sagrado Corazon, San Juan, PR
2017
● Business Administration / Management
AVAILABLE UPON REQUEST
Edgar A. Laboy rodriguez
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