Automation Anywhere has been the buzzword in today’s RPA industry and is one of
the most popular RPA tools. It attracts many experienced professionals who want to
advance their careers by a notch. Multinational companies such as Google, Linkedln,
Cisco, Dell, Genpact, Honeywell, IBM, HP, Infosys use Automation Anywhere. But
there is a lack of RPA Certified professionals in the market. I believe that you
already know these facts, which has made you land on this Automation Anywhere
Interview Questions article.
In this article on Automation Anywhere Interview Questions, I will be discussing the
top Automation Anywhere related questions asked in your interviews. So, for your
better understanding I have divided this article into the following 3 sections:
•
o
o
o
Basic Questions
Tool- Based Questions
Scenario-Based Questions
So let’s get started guys!!
Automation Anywhere Interview Questions
Basic Automation Anywhere Interview Questions
This section of questions will consist of all those basic questions that you need to know
related to robotic process automation and its tools.
Q1. What is the difference between Automation and RPA?
Parameters
Automation
What does it reduce?
Reduces execution time
Need for a programming
knowledge
RPA
Reduces manual
workforce
Mostly not needed as it is
wizard-driven
Required to create test
scripts
Used for QA, Production,
Usually used in production
Usage
Performance, UAT
environments
environments
Repetitive business
Repetitive test cases i.e a
What does it automate?
process i.e product as well
product
as business
What are the working
Limited working
Works on a wide range of
environments?
environments
environments
So, in layman terms what differentiates automation from RPA, is the ability of RPA to
adapt to various situations. Once it is being trained to capture and interpret the actions
of processes in existing applications, it can further perform actions such as
manipulation, triggering responses, and also simultaneously communicate with
various other systems.
Q2. What is Robotic Process Automation?
The process of automating tasks with the help of software/tools to deploy bots which
will reduce the involvement of humans to perform any task is said to be Robotic
Process Automation.
Over here there are mainly three terms that you need to understand i.e: Robotic,
Process, and Automation. Let me explain you each of these terms one by one.
•
•
•
Robotic: Entities which mimic human actions are called Robots.
Process: Sequence of steps which lead to meaningful activity. For example,
the process of making tea or your favorite dish, etc.
Automation: Any process which is done by a robot without human intervention.
If we summarize all the terms together then, mimicking human actions to perform a
sequence of steps that lead to meaningful activity, without any human intervention is
known as Robotic Process Automation.
Q3. What is the difference
and Automation Anywhere?
UiPath
Offers Community Edition / Free Edition
Most Popular Tool
Doesn’t require coding
Has free online training and certification
programs
Provides desktop, web and Citrix
automation
between UiPath, Blue
Prism,
Automation Anywhere
Recently launched a Community Edition
Less Popular than others
Popula
Doesn’t require programming knowledge
Has a func
as you have activities to use for each and
write code
every functionality.
Recently launched a certification of 50$.
Reasonable across all mediums.
Q4. Can Automation Anywhere be used for testing the Agile method?
The answer is Yes. We can definitely use Automation Anywhere for testing the Agile
Methodology such as in the case of Continuous Integration. However, when you have
complex documentation, and when there is no need for frequently changing the needs
of Agile Testing, then you cannot use Automation Anywhere.
Q5. Is Robotic Automation like screen scraping or macros?
The answer is No. Robotic Automation is a generation from old technologies like
screen scraping or macros. This is because of the robots are universal application
orchestrators – any application that can be used by a man can be used by a presentday robot, whether mainframe, desktop application, legacy, or even web service
enabled.
Robots assemble their procedural knowledge which after some time joins with a
shared library that can be re-used by some other robot or device. Applications are
“read” by the robot, either through submitted APIs where they exist, through the OS
before application appears, or through the screen with respect to the native
Provide
Designe
application. In this case, the modern robot “reads” an application screen in context and
in the same way a user does.
Q6. What is the difference between RPA and Selenium?
Parameters
RPA
Automation
Automates Business Processes
•
•
Availability
•
Selenium
Automates Browser
Applications
UiPath: Community
version available
Automation
Anywhere: Community
version available
BluePrism: Licensed
Where is the Task
At the Backend of the Process
Performed?
Major Component Used
RPA Bots
Open Source
On the Current Browser
Page
Selenium Web Drivers
Level of Automation
Low-value Clerical Process
No Clerical Process
Life Cycle
Simple and Easy
Platform Dependency
Platform Independent
Relatively Difficult
Browser Platform
Dependent
Programming
Knowledge
Not Required
Required
Skills Required
SQL Database, Analytical
Skills, Problem-Solving Ability,
Managing Data, Knowledge Of
The RPA Tools.
Selenium IDE (Creating
a Test Suite )
Q7. What do you know about Automation Anywhere?
Automation Anywhere is an RPA Tool whose motive is to provide its users scalable,
secure and resilient services. This tool has recently launched a Community edition, to
let you first explore the tool and automate tasks, and then provides you with an
enterprise service.
Automation Anywhere offers better performance as it has the ability to integrate to
different platforms and also scale simultaneously. This tool is meant to be used at the
enterprise level and is mainly designed for solving complex issues.
Q8. Can you explain the architecture of Automation Anywhere?
Automation Anywhere follows a Distributed Architecture. Through this architecture,
Centralized Management is accomplished via Automation Anywhere’ Control Room.
The architecture of this tool is mainly segregated into Bot Creators and Bot Runners.
Both of these components are connected to the Control Room as you can see in the
diagram below.
So, let’s look into each of these components one by one.
Bot Creators
As the name suggests Bot Creators are used to create bots. These are Desktop based
applications which authenticate against an active Control Room and only have access to upload
or download bots. On configuring these bots, for the control room, multiple developers can
create individual tasks/bots and can execute all of them at once.
Control Room
Control Room is the most important component of the architecture. It is a web server that
basically controls the bots created by the Bot Creators. As Automation Anywhere focuses on
Centralized Management, the Control Room offers features such as centralized user
management, automation deployment, source control and provides a Dashboard.
Bot Runners
Bot Runners are used to execute the bots. Multiple bots can be executed in parallel and
cannot update or create automation. They are run time clients which are installed on windows
machines and can report back the execution log status to the control room.
So, if you summarize all the three components together, then once a Developer creates a
task/bot and updates on the Control Room. The Control Room can hereby schedule and
execute these bots on the Bot Runners, based on the Requirements or priority.
Q9. What are the different types of bots and when are they used in
Automation Anywhere?
There are mainly three different bots used in Automation Anywhere:
•
•
•
IQ Bots: The IQ Bots allow the developers to add cognitive capabilities to the
process. It uses cognitive capabilities to extract information from semi and
unstructured data and also detects patterns so that the next time the pattern is
encountered the bot knows exactly what to do.
Task Bots: Task bots are the core of automation. These bots execute repetitive rulebased tasks that rely on structured data and are easy to build. They can execute multistep processes around the clock with no errors
Meta Bots: The Meta Bots have the capability of integrating dynamic link
library(DLL) that can be used for back end automation. It includes GUI components
which are to be used for front end automation and maximizes multi-level integration
to automate processes along with Task Bots.
Q10. What are the types of recorders in Automation Anywhere?
•
•
•
•
Screen Recorder: The Screen Recorder or the other Standard Recorder
provides the easiest way to create a simple automation process. It is usually
used when the task involves many mouse clicks and keyboard operations
Smart Recorder: The Smart Recorder or the Object Recorder is the
most feasible method for building tasks. It is ideal for desktop applications and
captures objects such as drop-down menus, list boxes, radio buttons, check
boxes and mouse clicks.
Web Recorder: The Web-Recorder is used to perform tasks that require
repetitive actions such as:
o Extracting data from multiple web pages
o Extracting data from tables on the web pages
o Filling web forms
Task Editor: The task editor is used to process any command with the help of
several commands. This editor allows you to open multiple tasks by editing
them simultaneously. The task editor has components such as Commands
panel, Task Actions List, Action Buttons, Error View and Variable Manager
Panel, Filters.
Q11. Mention Few Benefits of Automation Anywhere.
The benefits of Automation Anywhere are as follows. You can refer to the below
diagram.
•
•
•
•
•
•
Navigates different digital landscapes: Automation Anywhere adjusts itself
to the movement of icons, buttons, and user-generated events.
Build for complexity: This tool completes processes and automates the tasks
which would require 1000’s of lines of code to automate.
Made for enterprise: It is deployed throughout an enterprise so that multiple
departments can focus on processes that require human intervention
Easy Programming: It supports the front end and does not involve complex
programming. So, even non-IT professionals can work on this tool.
Easy Integration: The tool can be easily integrated with other systems and is
platform independent. So, you can integrate this tool with any platform you wish
to.
Quick Deployment: Automation Anywhere provides features like drag and
drop and also have a friendly interface which help in quick deployment
Q12. What do you mean by Sikuli?
Sikuli is a tool which can be utilized for automating the web components i.e. basically
the graphical UI. It uses the API, which can be utilized and can be incorporated into
various systems. For example, Windows-based applications can be computerized with
the assistance of Sikuli.
Q13. What are the different automation frameworks in software
automation testing?
•
•
•
•
•
Linear Scripting Framework: It is a basic level test automation framework
which is in the form of ‘Record and Playback’ but in a linear fashion. This type
of framework is mostly used to test small sized applications.
Data-Driven Framework: It is used to create test automation scripts by
passing different sets of test data. The test data which includes input expected
output and a result field are stored in files like CSV files, excel files, text files,
XML files, etc.
Modular Testing Framework: Here the testers divide the application into
multiple small modules and create test scripts individually. These individual test
scripts are combined to make larger test scripts by using a master script to
achieve the required scenarios.
Keyword Driven Framework: In this framework, testers use a table format to
define keywords or action words for each method. Based on the keywords
specified in the excel sheet test, scripting is done and tests are executed.
Hybrid Testing Framework: As the name suggests, this framework is the
combination of two or more frameworks mentioned above. It attempts to
leverage the strengths and benefits of other frameworks based on tester’s
requirements.
Q14. What are the features of Automation Anywhere Client?
The features of Automation Anywhere Client are as you can refer from the image
below:
•
•
•
•
•
•
•
Logging: You can use the Log to File command to create a log file in which
Task Bot/Meta Bot information can be stored
Scheduling Task: Automation Anywhere provides a Scheduler and a
Schedule Manager that you can use to run your tasks anytime you want
Setting General Properties: You can view and edit the task’s general
properties by using the General tab, once you are done creating a task.
Using Filters: You can use the Filters bar to manage long tasks
Sending Hotkeys: One of the distinguishing benefits of automating your tasks
with Automation Anywhere is the ability to launch a task with the press of a
single key
Debugging Tasks: Automation Anywhere provides a facility that enables you
to debug your more complex and longer automation tasks
Adding Triggers: The Trigger feature enables a task to run automatically in
response to an event that occurs on your computer. For example, you can use
trigger when a new window opens or a specific file is created
Q15. What do you think are the reasons for not considering Manual
Testing in Automation Anywhere approach?
The reasons for not considering Manual Testing in Automation Anywhere approach
are as follows:
•
•
A humongous amount of time is required to do the process manually.
Requires lots of additional resources.
•
Error-prone and thus reduce accuracy.
So, when the tasks or the projects are large and have a time constraint, then I would
say, using Manual Testing for Automation Anywhere is not a wise option as it would
decrease the performance of resources.
Now, next in this article we will go through the Tool Based Automation Anywhere
Interview Questions.
Tool- Based
Questions
Automation
Anywhere
Interview
This section of the article will consist of questions related to the working of the tool.
Q1. What is the difference between Wait and Delay commands?
The major difference between the Wait and the Delay command relies on the
parameter on when you use the command. The Wait command is used when you
might want to wait for the components on the screen or the screen itself to
change. The Delay command, on the other hand, is used while you are working on
loops to enhance the performance of actions in a task.
Q2. What are the commands used for Error Handling Command in
Automation Anywhere?
There are mainly two commands which can be used to handle errors and also debug
them i.e. Begin Error Handling and End Error Handling. Also, this tool provides the
following actions to help you in error handling:
•
•
•
•
•
Take Snapshot: With this feature, you can take a snapshot of the screen of
any error.
Run Task: This feature is used to run any tasks when the current task faces an
error.
Log Data Into File: This feature logs the error into a file.
Send Email: This feature is used to send an email when an error happens.
Variable Assignment: This feature is used to specify a value to be assigned
and set tasks depending on the action.
Q3. What do you understand by predefined variables in Automation
Anywhere?
The Pre-defined variables are system variables that are provided by Automation
Anywhere to automate tasks. The different pre-defined variables are as you can see
in the below image:
To check the pre-defined variables, go to the Variable Manager on the right-hand
side of the task pane and click on the Show System Variables. This will open
the system variables. Refer to the example below to understand how you can use
these variables.
Example:
Let us try using a pre-defined variable Clipboard. To do that, use the Web Recorder
from the workbench and follow the below steps:
Step 1: Mention the URL and then click on Start. Refer below.
Step 2: Once you click on Start, the mentioned URL will open in Internet Explorer.
Step 3: Now, choose the option of Extract Data and choose whether you want to
extract regular data or pattern-based data. Refer below.
Step 4: Now click on what data you wish to extract. Refer below.
Step 5: Once you click on the data you wish to extract, a dialog box opens up. In the
dialog box which opens up, choose the Clipboard variable in the section of extract
control value to a variable. Then click on Save.
Step
6: Now, add a Message box into your task pane and add the Clipboard variable to
display the output by clicking on Ctrl + F2. Refer below.
Step 7: Execute the
task. Once you execute the task you will see that extracted text is displayed as
output in the message box.
Q4.What are the different ways to schedule a task?
There are two ways to schedule a task: Scheduler & Schedule Manager.
Scheduling a task using Scheduler
•
•
•
•
•
Select the task that you want to schedule
Click the schedule tab on the main Automation Anywhere window
Set the scheduling information for time and date
Click on Save
To add more scheduled times, click the Add button
Scheduling a task using Schedule Manager
To launch the scheduler manager:
•
In the main Automation Anywhere window, click on the ‘Schedule
Manager’ tab on the lower left side or click on ‘Tools -> Schedule Manager’ on
the menu bar. Refer below.
To add a schedule, click on Add. Then you can select the task you want to schedule.
Q5. How to automate Windows Tasks using Actions in Automation
Anywhere?
To automate windows tasks using actions you have to choose the Windows Actions
activity from the Activity pane. Now if you wish to,
Resize a window :
•
Click on the Capture button, and draw a rectangle around the desired
dimensions of the window using the mouse. After that save your task and
execute it. You would see that your window has been resized.
Get Active Window Title:
•
Use when a window title which needs to be assigned to a variable and is also
required during the automation. Then save your task and execute it. You would
see that your active window title has been extracted.
Q6. What is the process of using the OCR command for Image
Recognition?
The process of using an OCR command for Image Recognition are as follows:
•
•
•
Specify an image which can be a window also.
Select the OCR Engine (Default is TESSERACT) and set a threshold amount
to determine OCR accuracy
Then assign the extracted text value in a variable
Q7. How to copy an Excel cell and move to the next cell in your record?
To copy an Excel cell and move to the next cell in your record you can do the following:
To copy the data into the cell use Keystrokes as below:
[F2][HOME][SHIFT DOWN][END][SHIFT UP][CTRL DOWN]c[CTRL UP].
Now to move the cursor to the next cell after copying the data into the present
cell, use the following keystroke:
ENTER + TAB.
Here, use ENTER to move a row down in the same column as the present cell and
TAB to move to the next cell RIGHT in the same row.
Q8. How to create timestamps for your files using Automation
Anywhere system variables?
As you can refer from question 3 in this section, the system variables are pre-defined
variables in this Automation Anywhere and below are a few other system variables.
•
•
•
•
•
Year
Month
Day
Hour
Minute
•
•
Second
Date
Now, you can combine the above variables to create a timestamp of your own choice
as below:
To append Year, Month, Day at the end of the word Example, you can write the
command as below:
Example$Year$$Month$$Day$.
To include text characters between the variables:
Example$Year$:$Month$:$Day$.
To create a complete timestamp with date and time, you can write:
Example$Year$$Month$$Day$$Hour$$Minute$$Second$.
NOTE: To configure the format of Date variable. Choose Tools ->
Variable Manager -> System Variable -> Date.
Q9. How to paste data in an application and move to the next item?
To paste data in an application and move to the next item you have to follow the below
process.
•
•
•
Identify the element which you wish to copy and use the keystroke [CTRL
DOWN] + [CTRL UP]
Now, to move to the next item using the TAB key to move from the highlighted
item to the next item.
Use the RIGHT ARROW to move to the next cell in the same row but a different
column of a table.
NOTE: Some applications also support using the Space bar to
move to the next control or button.
Q10. How to use the String Operation Commands in Automation
Anywhere?
You can use the String operation commands in Automation Anywhere to perform
various actions such as below:
•
•
•
•
•
•
•
•
Compare
Join
Length
Reverse
Trim
Before/After
Find
Lower Case
•
•
•
Replace
Split
Sub-string
Example:
To compare two strings:
Step 1: Create two variables in the variable manager and assign them a string.
Here I have assigned the variables string1 and string2 with the following strings:
string1 -> Hi from edureka
string2 -> Welcome from edureka
Step 2: Now drag the Compare command from the String Operation activity to
your workbench.
Step 3: In the dialog box which opens up mention the variable names by clicking on
CTRL + F2 in the string 1 and string 2 boxes. Refer below.
Step 4: Now add a message box and mention the output variable to display the
output.
Step 5: Execute the task. You will see that the strings will be compared and the
output will be given as FALSE.
Q11. What do you understand by System Variables $CurrentDirectory$,
$FolderName$ and $FileName$?
The system variables are used with commands Loop for Folders in a folder or Loop
for Files in a folder.
Consider a command in the task – “Loop for Folders in a <folder>”. Here the <folder>
is the specified folder on which the Loop will execute. Its full path is available at
execution time by the system variable “$CurrentDirectory$”.
If <folder> has ‘n’ number of folders, the loop will be executed ‘n’ times. Each time
the $FolderName$ variable will have the next folder’s name inside the specified folder.
Now if the task is like “Loop for Files in a <folder>”. Then $FileName$ will represent
the next file name inside the specified folder. Outside the loop $CurrentDirectory$,
$FolderName$ and $FileName$ doesn’t have any usage.
Q12. When are triggers used in Automation Anywhere?
Triggers are used in Automation Anywhere to:
•
•
•
Launch the manager by clicking on the Triggers in the main window.
To add, delete or edit triggers provided by the features.
To enable/disable or triggers.
Q13. Mention the command to launch a website.
The command to launch a website is: Launch Website Activity.
You simply have to drag the Launch Website and mention the URL. Then, check in
the box if you wish to open the website in the new tab of the existing window or new
window.
Q14. How can we read CSV Files through Automation Anywhere?
The command to open a CSV file or a text file by providing the location of the file
is OPEN PROGRAM/FILE. Now, use the READ CSV/ TEXT FILE command to read
a CSV file.
Q15. Is it possible to read PDF through Automation Anywhere?
Yes, it is possible to read PDF through Automation Anywhere. The command is PDF
Integration. This command is used to read PDF of single or multiple pages, extract
values, merge two PDF documents and many more.
Q16. Can you brief about PGP?
PGP is used to ENCRYPT / DECRYPT files or Create Keys by assigning the
PASSPHRASE.
Q17. Which commands are not recommended to use if the application
offers full support of objects for automation and is local?
•
•
•
Insert Mouse click
Insert Mouse scroll
Insert Mouse Move
Q18. What is the best way to open an application as part of a task in
Automation Anywhere?
There are two ways to open an application in a task:
•
•
Either double-click the application icon on the desktop, when you want to record
the task.
Or click on the Start Menu -> Go To Programs -> Select the application.
Now, just in case the location of these icons change, then it will definitely result in an
error when you are trying to execute the task. To avoid errors, you can follow the below
steps:
•
•
•
•
First, open the task in the Task Editor.
Then select the actions which might involve several mouse clicks and moves
Delete those actions and replace them with single-line commands. Here you
will use the Open Program/File command and specify the path to the
application.
The task will now open an application, regardless of where the icon is located.
Q19. How to resolve the problem of not able to view the run button in
Automation Anywhere?
To resolve the problem of not able to view the run button in Automation Anywhere,
you can follow the below steps:
•
•
•
•
•
Request Create Task permissions from your Server Administrator to
procure adequate permissions.
The Administrator grants the Create Task privilege using the Enterprise
Control Room, in the Client Control Center, using the Client Information
section.
For Upload, Download, Delete, and View privileges for a particular folder on
the server, request Access Control List permissions from the Enterprise
Control Room.
After the Access Control List is updated in the Client Control Center and
the Create Task privilege is granted, the client must re-login.
The client should now be able to communicate with the server using the new
privileges.
Q20. How to set email setting and SMTP server in Automation
Anywhere?
To set the email and SMTP server in Automation Anywhere, go to the Client
Room and then go to tools. In the tools, you will find an option for email
notifications. Over there, fill all details such as Host, port No, User ID, Password, etc.
Now, next in this article we will go through the Scenario-Based Automation
Anywhere Interview Questions.
Scenario-Based Automation Anywhere Interview
Questions
This section of the article will consist of questions based on different scenarios where
Automation Anywhere can be used.
Q1. Consider a scenario, wherein you had to query the system for new
orders manually and validate the order purchased to apply the relevant
prices and discounts. Now, obviously, this procedure seems to be quite
tedious, time taking and prone to errors, as the manual workforce has
to constantly log in to the system.
What do you think will be the process workflow to resolve this issue
with Automation Anywhere?
Solution:
The flow created for automation can be created as follows:
•
•
•
•
•
The system can first extract the data from the customer database and checks
for the new purchase orders.
Then once, a purchase order gets downloaded it is immediately pushed into the
legacy system.
After that, an agent can keep an eye on the process and manually validates the
order for maintaining accuracy.
Finally, Automation Anywhere can be used to upload the purchase into a
database and then discounts can be automatically applied.
Later on, agents cross-check the fulfilled order and ensure quality control.
Q2. Consider a company which provides banking services to
customers in many countries. The company’s’ focus was to develop a
virtual workforce that combined cognitive, analytic, human and robotic
capabilities to enhance the customer experience and simultaneously
automate monotonous tasks and also increase the efficiency.
How will the company achieve its goals?
Solution:
By using Automation Anywhere, the company can automate hundreds of processes
with the help of bots. This would increase the efficiency of automating back office
process and also reduce the time of serving customers.
Q3. Consider a scenario where a multi-national company is facing
challenges such as maintaining regular compliance, not able to have
role-based access control as every different type of users has different
levels of access. Also, consider that this firm has just migrated from
basic Robotic Process Automation to machine learning and optical
character recognition (OCR) technologies.
How do you think this the firm can resolve this issue?
Solution:
Well, the Bot Insight product of Automation Anywhere is the right solution to such kind
of a scenario. The Bot Insight is designed to create role-based access controls for
each category of user, and can also give the company visibility into the overall bot
lifecycle. This will help the company in strategic planning and allows the company to
meet the standards in the market.
Q4. Consider a scenario where an employee has to deal with
unsatisfied customers. Now, in a company such as Swiggy or Zomato,
there might be situations where they might be dealing with 1000s’ of
unsatisfied customers at the same instance of time.
How do you think, you can reduce the load on the manual workforce
to handle so many unsatisfied customers together?
Solution:
Now, to reduce the load of manual workforce you can design bots in Automation
Anywhere, to suggest questions for the agent which can be asked to the customer and
also, gather information simultaneously. With the help of cognitive capabilities, the bot
can then further recommendations for the next best actions to be taken. So, in such a
way a bot can make sure that the employee provides a better service, and can also
keep the interaction with the customer aligned to the guidelines of the company. Refer
to the diagram below.
Q5. Consider a health insurance company which aims to automate its
back-office process with a tool which fits easily into the design of the
organization and provides ease of deployment with client application
architecture.
How do you think the company can automate its back-office process
with the tool?
Solution:
A health insurance company must focus on automating the following three tasks:
•
•
•
Member enrollment process
Test to check commercial claims
Build healthcare products
Member enrollment process:
If previously 90% of the member enrollment data had to be manually entered into ‘n’
different products lines toggling between a various number of applications, this could
be simplified with Automation Anywhere by implementing a two-step solution as
follows:
•
•
Converting the XML data into an electronic application
Then, enabling data entry from the electronic enrollment applications into the
system.
Test to check commercial claims
The test to check commercial claims can be very tedious if it doesn’t get automated.
So, it can be automated in two phases:
•
•
Phase 1: Automate the screen capture process,
Phase 2: Automate the testing process of claims.
Build healthcare products
The process of building a package under a pre-defined insurance plan can be highly
time-consuming taking up to the maximum time for building an individual package.
Automation Anywhere can automate this process by collecting all the required
information from various spreadsheets. Now, to validate the collected information, bots
can match the extracted information to the business rules and once validated can enter
the details in the application. After this, the application can be updated.
Q6. Consider a scenario where an employee’s sole job is to extract data
from an application, generate reports, validate those reports, and
finally update the data into the database.
Can you elaborate on the process of automating this task?
Solution:
An employee can trigger a bot via hotkey to collect data from multiple systems. Then
the employee can check for the generated results, and then finally generate a report.
After validating the report, update the data into the database and this will end your
task.
Q7. Consider a scenario where a leading manufacturer of mining and
the construction equipment is facing challenges with its supply chain
management which included long processes, processes prone to
errors, and lengthy error detection’s.
How do you think the manufacturer can resolve this issue and
simultaneously ensure that the costs are reduced, the customer
experience is improved along with the operational efficiency to
increase.
Solution:
From the above question, it is clear that the clients’ motive is to establish the flexibility
of technology support, provide enterprise-grade quality, increase the speed of
deployment of product and provide training and licensing models. So, Automation
Anywhere is one such RPA Tool which can cater to all the needs of the client.
Now, the process which can be automated are as follows:
•
•
•
Sales orders: The bots can automate the process of searching the sales order
in a system, check all the details related to orders, update the data in the
application and also notify the user that whether the task is completed or not.
Operations related to transportation: The activities such as identifying recent
failures, extracting the reason for failure and finally notifying the related teams
via emails to resolve can be automated using various activities in Automation
Anywhere.
Tickets related shipments: The bots can automatically create a ticket related
to the customer query, and once the ticket has been resolved an email can be
sent to the respective client.
Q8. Consider a scenario wherein the employee sole job is to check for
a claim which a customer might me asking and approve it if satisfies
the guidelines.
How do you think you can automate this task?
Solution:
Well, you can automate this task by using the Automation Anywhere Client. You can
create a workflow as below.
An employee can trigger a bot via hotkey to collect data from multiple sources. Then
the system will auto approve the claims which satisfy the guidelines. Later on the
employee can look for any exceptions found and resolve the same. If there are no
exceptions found then, this will end your task.
Q9. Consider a company which delivers hardware and software
solutions to the world’s largest corporations. Now this company had a
manual process which involved more than 100’s of employees working
to validate orders against their validations. This process required
manual creation of templates for a customer order form and this will be
quite error-prone.
How do you think the company can automate this process to avoid
the manual creation of templates and also reduce errors?
Solution:
The company can automate the processing of unstructured data with the help of IQ
Bots. The IQ Bots allow the developers to add cognitive capabilities to the process. It
uses cognitive capabilities to extract information from semi and unstructured data and
also detects patterns so that the next time the pattern is encountered the bot knows
exactly what to do. With IQ Bots, the company can ensure satisfied customers, and
improve troubleshooting.
Q10. Consider a scenario where an organization offers a wide range of
health and social programs. Now, to provide aid to the administration
the organization can use supporting documents to qualify various
assistance programs.
Now, the main challenge the organization faced is how to get two
specific programs to communicate with each other automatically.
Obviously, if this had to be done without automation, then an employee
would take information from relevant forms, look for the supporting
documents in a different system. After that, the agent would verify the
information and provide it to the applying individual.
This seems quite tedious, isn’t it? So, how do you think the company
might have resolved this problem.
Solution:
Well, with the help of Automation Anywhere you can build up a solution to bridge the
gap. An employee can get all the required information from the Documents Library
and then launch the verification process with the help of hotkeys in Automation
Anywhere. Also, you can design a workflow to open forms on the employee’s screen,
identify the relevant documents, gather those documents from the document library
for the employee, and then the employee can use this documents to provide the
information to clients. Refer to the diagram below.
Q11. Consider a scenario where you wish to move 100’s of files in a
folder to another folder.
What will be the steps to do so?
Solution:
Step 1: Open the Automation Anywhere Client and go to the Files/Folders activity.
Now, choose the Copy Files action and drag it to your workspace.
Step 2: Over here choose the option Folder since we wish to move a folder from a
source path to the destination path.
Step 3: Then mention the source path in the Source File section and the Destination
path in the Destination path section. Refer below.
Step 4: Execute the task. Once
you execute the task you will see that files present in a folder in the source path will
be moved to the destination path.
Q12. Consider a scenario where you wish to automate the task of
writing text into a notepad file.
What will be the steps to perform this task?
Solution:
Step 1: Open the Automation Anywhere Client and drag and drop your insert
keystrokes command.
Step 2: Type in your text that you want to display on note pad using the keystrokes.
In the below snapshot I have used ENTER, CAPS LOCK keystroke. Refer below.
Step
3: Execute the task. Once you execute the task, you will see the text is automatically
mentioned.
Q13. Consider a scenario where you have to merge data from many
PDF documents into a single PDF document.
How do you think you can do this?
Solution:
Step 1: Open the Automation Anywhere Client and go to the PDF Integration
activity. From this activity choose the Merge Documents command. Drag this
command to the workbench.
Step 2: In the dialog box that opens up, choose the Add option and choose all the
documents you want to merge.
Step 3: Once all the files are chosen, mention the path of the output file which will
consist of all the merged documents and check-in the box of Overwrite again. Refer
below.
Step 4: Execute the task. Once
you execute the task you will see that all the chosen PDF documents will be merged
into a single document.
Q14. Consider a scenario where an employee wants to perform various
windows actions such as opening a window, closing a window, resizing
a window.
What are the commands used to perform this action?
Solution:
Step 1: Open the Automation Anywhere Client and go to the Windows Actions.
From this activity choose the Close Window command. Drag this command to the
workbench.
Step 2: In the dialog box that opens up, select the window which you want to close.
Click on Save. Refer below.
Step 3: Execute the task.
Once you execute the task you will see that the window has been closed.
Q15. Consider a scenario wherein you want to capture an area of the
screen.
What are the commands used to perform this action?
Solution:
Step 1: Open the Automation Anywhere Client and go to the Screen
Capture activity. From this activity choose the Capture Area command. Drag this
command to the workbench.
Step 2: Select the window and then drag your mouse over the area you wish to
capture.
Step 3: Mention the image location and choose the option to overwrite File. Refer
below.
Step 4: Execute the task. Once you execute the task you will see that the window has
been closed.
Automation Anywhere Interview Questions | Edureka
So, folks! With this, we come to an end of this article on Automation Anywhere
Interview Questions. If you wish to give a jump start, to your career as an RPA
Developer, then starting learning RPA and it’s various Tools.
We at edureka, offer Robotic Process Automation Training using UiPath. Edureka
is a trusted online learning company with a network of more than 250,000 satisfied
learners spread across the globe. This training will help you gain deep knowledge
in Robotic Process Automation and hands-on experience in UiPath.
Got a question for us? Please mention it in the comments section of this Automation
Anywhere Interview Questions and we will get back to you.