Eticom Product and service non-conformance process Amended 18.02.2020 Management of non-conformance process, product and service Process description Page | 1 Version – Q1-2701-1 Document owner Revised- 1A PAGES 1 OF 4 Management of non-conformance process, product and service Process description Version – Q1-2701-1 Document owner Revised- 1A PAGES 2 OF 4 CPAR MEANING -An assessors individual assessment of the process to include a rating quality, schedule, cost control, management, and regulatory compliance. Page | 2 Page | 3 Management of non-conformance process, product and service Process description Page | 4 Version – Q1-2701-1 Document owner Revised- 1A PAGES 4 OF 4