1 © Subsea 7 - 2017 subsea7.com 5.1. Arrival Into Malaysia 5.2. Transfers Between KL International Airport and the City 3.1. Map of Malaysia 3.2. Subsea 7 Kuala Lumpur Office 3.3. General Information 4.1. Familiarisation 4.2. Chubb Business Class Assistance and Red24 4.3. Registration of Emergency Personal Identification 4.4. NGS ‘Safety Check-in’ Application 4.5. Entry Requirements for Malaysia 4.5.1. Passport 4.5.2. Visa 4.6. Packing Tips 4.7. Money 4.8. Health 6.1. Accommodation 6.2. Emergency Assistance 6.3. Medical Emergencies 6.4. Medical Facilities 6.5. Travel by Road 6.6. Transport Options 6.7. Malaysia Journey Management Plan 6.8. Local Customs 6.9. Sun and Heat Stress 6.10. Your Safety and Security This document is hyperlinked to different sections/pages. Clicking on the top left corner of each page will bring you back to the contents page. 2 © Subsea 7 - 2017 subsea7.com This Travel Guide Booklet has been developed to provide you with useful travel information to ensure that you remain safe while travelling on Subsea 7 business to Malaysia. This Booklet has been written by the HSEQ Department, and information was correct at the time of issue. Please email the APME HSEQ Director if you have any suggestions for improvement or if you experience anything that you may feel is useful travel information for your Subsea 7 colleagues. - Subsea 7 Life Saving Rules apply to all Subsea 7 worksites and personnel travelling on Subsea 7 business. Safe travels from the APME HSEQ Team. 3 © Subsea 7 - 2017 subsea7.com 4 © Subsea 7 - 2017 subsea7.com 5 • Has a duty of care for ensuring that there are appropriate and suitable arrangements and controls in place to ensure safe and secure travel for all our employees who travel on company business. • Responsible for supporting and familiarising their respective functional reports to ensure they have adequate and appropriate travel arrangements in place prior to travel. • Responsible for familiarising themselves and complying with this Guideline. All personnel are expected to take reasonable care of their own health, safety and security during travel on Subsea 7 business. • Responsible to ensure that employees/crew have complied with the guidance within this document prior to travel and verify this. • Responsible for familiarising themselves with this procedure and to ensure that Subsea 7 employees and contractors have complied with the guidance within this document prior to travel requests being processed. • Responsible for ensuring that Project specific travel and security arrangements are developed for their respective projects and appropriate risk assessment/profile, emergency response planning and training / induction is in place for project personnel. • Responsible for supporting Project Management to ensure Project specific travel guides, travel risk assessments/threat assessments and Journey Management Plans are implemented for their respective project. • Responsible for supporting and familiarising their respective worksites in aspects relating to travel and journey management and to ensure appropriate awareness/familiarisation of personnel is conducted at the worksite. • Overall responsibility for global travel process as per the Global Travel Policy (PO-GL-HR-028). • Overall responsibility for APME travel process. Responsible for establishing and maintaining Human Resources (HR) functional support activities in relation to travel including travel booking arrangements. Responsible for maintaining this document and ensuring it is fully supported and implemented within APME. • Responsible for ensuring Management Teams comply with this booklets specific instructions both during business visits and project operations in-country. • Responsible for providing advice and support relating HSE and security aspects within the travel process. • Responsible for providing regular advice to both the APME VP’s and APME HSEQ Director on the current security situation of all operational sites within APME. Responsible for advising the security strategy to be adopted when visiting security risk countries on behalf of the Subsea 7 (including where necessary, rules of engagement of armed escorts). © Subsea 7 - 2017 subsea7.com 3.1. Map of Malaysia 3.2. Subsea 7 Kuala Lumpur Office 3.3. General Information 6 © Subsea 7 - 2017 subsea7.com Capital City: 7 © Subsea 7 - 2017 subsea7.com Subsea 7 Asia Pacific Sdn. Bhd. Subsea 7 GTower Suite 09.02, Level 9 No. 199, Jalan Tun Razak 50400 Kuala Lumpur, Malaysia +60 3 2174 7777 +60 3 2161 0060 +60 321747876 (Office) +60 12-303 3832 (Mobile) 8 © Subsea 7 - 2017 subsea7.com • 80% of Malaysia's terrain is covered by rainforest and swamp, with the peninsular consisting of steep forest covered mountains with coastal plains to the east and west. • The Government of Malaysia refers to the Federal Government or national government authority based in the federal territories of Kuala Lumpur and the federal executive based in Putrajaya. • Malaysia has a tropical climate, with fairly high but uniform temperatures ranging from 23C to 31C (73F to 88F) and high humidity. Malaysia's seasons are based primarily on rainfall patterns. • Malaysia Time (MYT) is a standard time used in Malaysia. It is 8 hours ahead of Greenwich Mean Time and Coordinated Universal Time. • There are two types of public holidays in Malaysia, those at national and state levels. National holidays are normally observed by most governmental and private organisations. State holidays are normally observed by certain states in Malaysia or when it is relevant to the state itself. • • • • • 9 Population was estimated at 31.6 million in 2017. Malaysia is a multicultural and multiconfessional country, whose official religion is Islam. As of the 2010 Population and Housing Census, 61.3 percent of the population practices Islam; 19.8 percent Buddhism; 9.2 percent Christianity; 6.3 percent Hinduism; and 1.3 percent traditional Chinese religions. In addition, government agencies are closed every Saturday and Sunday in most of Malaysia, while in Kedah, Kelantan, Johor and Terengganu they are closed every Friday and Saturday. • Malay: The official and the National language of Malaysia. August 31, Hari Merdeka (Malaysian for 'Independence Day'), also known as Hari Kebangsaan (National day), refers to the day when the Federation of Malaya's independence from the British Empire was officially declared. Malaysian government offices are open five days a week, Monday through Friday, in all states except Kedah, Kelantan and Terengganu. Saturdays and Sundays are considered weekends and offices are closed during these days. • The Conference of Rulers in Malaysia is a council comprising the nine rulers of the Malay states, and the governors or Yang di-Pertua Negeri of the other four states. © Subsea 7 - 2017 The Malaysian Ringgit is the currency of Malaysia. Symbol: RM Currency code: MYR subsea7.com Please consider the following information in your preparation to travel to Malaysia. 4.1. Familiarisation 4.2. Chubb Business Class Assistance and Red24 4.3. Registration of Emergency Personal Identification 4.4. NGS ‘Safety Check-in’ Application 4.5. Entry Requirements for Malaysia 4.6. Packing Tips 4.7. Money 4.8. Health 10 © Subsea 7 - 2017 subsea7.com Travel if required to achieve business objectives after considering and excluding other suitable options (i.e. Skype, Video Conference). All Subsea 7 business, employees & direct hire contractors during the employee on boarding / induction process and revisited prior to undertaking travel are required to undertake the following: 1. Read and familiarise themself with the following documents: 1. APME Travel HSS Guidelines, WI-APME-HSE-002; 2. Global Travel Policy (PO-GL-HR-028). Complete the Global Traveller Checklist (CL-GL-HR-001). Send completed checklist to ES/HR. Complete the Subsea 7 online e-learning module “Personal Security and Travel” found on the ECAS website: http://www.subsea7ecas.net/ (module will need to be requested). Complete the Emergency Personal Identification Questions and Answers within their Employee Self Service Tab in your SAP Portal available from 7 Online. 5. 11 As part of Subsea 7’s Chubb insurance policy, travellers have access to (Chubb’s security information platform). Travellers are encouraged to log into prior to travel, to seek advice and review information for the country of travel. © Subsea 7 - 2017 subsea7.com Travellers are to ensure that Chubb Business Class Assistance contact details are carried with them at all times (e.g. within mobile phone contacts, or keep the APME Travel Card in wallet). For emergency and medical repatriation only, Please have available: • Name and company • Contact number and address Helpline: • Nature of assistance needed Policy Number: This is a 24 hour phone service for your use that includes: • Medical advice; • Emergency medical repatriation. https://www.red24.com/affiliates/chubbbusinessclass/ (Password 7988, then create profile) This is a website that you can use to review country specific travel security and health information, and once you have created a user profile, can set-up real-time travel/security alerts. 12 © Subsea 7 - 2017 subsea7.com • In certain emergency situations it may be necessary to quickly and positively prove the identity of an employee to the company over the phone. • It is especially important to be able to quickly identify genuine employees in order to assist them if they are in distress or in need of assistance when travelling on company business. • In order to do this quickly, the questions and answers held in SAP HR records are very useful. • The questions and answers will be treated as employee confidential information and may only be viewed by a group of nominated HR Directors and the Group Security Director and are for use only in an emergency. • Submission of this is if people will travel to, or through certain designated higher risk countries on company business. Otherwise submission is voluntary. • However, submission of the Emergency Personal Identification Questions and Answers is who travel on Subsea 7 business. • Instructions for registration are detailed on the next slide. 13 © Subsea 7 - 2017 subsea7.com From your SAP Portal, click on the tab within your Employee Self Service tab, complete the form and save. Submission of the Emergency Personal Identification Questions and Answers is 14 © Subsea 7 - 2017 subsea7.com The ‘Safety Check-in’ is a control measure that APME will adopt as part of journey management process across APME for travel to ‘high-risk’ countries or where deemed a requirement from a specific risk assessment. The service is mobile application meant for personnel traveling in high or medium risk areas. • APME employees who are required to travel to ‘high-risk’ countries should download the NGS smartphone app. • This includes countries that have a specific security/ travel related risks; employees may refer to Red24.com (Chubb Insurance travel advisory site) for country risk rankings and travel alerts. • The app includes a ‘check-in’ function which is used to notify the NGS ops centre upon safe arrival to a specified destination – failure to check-in at the pre-arranged time will result in action, including notification to a nominated person. • Management encourages use of the safety check-in feature for travel through rural or remote areas, or during road travel of long durations, in high-risk countries, and for lone travellers. • Employees should request this service from their Project or Country HSE Manager, who will provide instruction on how to setup a safety check-in. 15 © Subsea 7 - 2017 subsea7.com • Hold a valid national Passport valid for travelling to Malaysia, that is valid for more than six (6) months from the date of entry. Please note that for working visas the passport validity should not be less than twelve (12) months. • Meet the visa requirements – these must be obtained from the Malaysian Representative Office in your ‘home’ country, prior to your arrival in Malaysia. • Possess a valid return travel ticket and sufficient funds to stay in Malaysia. • Present required documents to the Immigration Officer on duty at arrival at the gazetted entry point. • Further information available at Immigration Department of Malaysia (Ministry of Home Affairs). http://www.imi.gov.my/index.php/en/entry-requirements-into-malaysia.html 16 © Subsea 7 - 2017 subsea7.com Check with your travel booking officer regarding the type of visa that is required for your travel to Malaysia, with enough time for application and approval (can take up to 4 weeks) which must be completed outside of Malaysia. The information below applies to onshore – there are different requirements if you need to go offshore. There are three types of visas issued to foreign nationals: – valid for single entry and for a period of three (3) months from date of issue. – issued if entering Malaysia for business matters. Valid for 3 to 12 months from date of issue. Each entry is for 30 days only, and the extension of stay is not allowed. – issued for individuals who are required to enter Malaysia on transit to another country. Not required if not leaving the airport gazetted entry point. http://www.imi.gov.my/index.php/en/entry-requirements-into-malaysia.html 17 © Subsea 7 - 2017 subsea7.com • Power adaptor - British 3 pin plug (BS 1363) (220-240 volts/ 50Hz). • The Subsea 7 Kuala Lumpur Office uses standard corporate attire. • If you are planning to visit a worksite or vessel, please ensure you bring your Subsea 7 PPE required e.g. coveralls, helmet, gloves, glasses and safety boots. • Carry copies of your travel documents in case of theft – eg. ID page of passport, credit card. Email a copy of these documents to yourself as an added copy. Photo: UK 3 pin plug socket adapter • Leave your valuables at home. • Organise your mobile phone plan – international roaming can be extremely expensive. Discuss with your mobile phone plan provider. 18 © Subsea 7 - 2017 subsea7.com Malaysian Ringgit (RM/ MYR) One Ringgit is divided into 100 sen/cents. http://www.xe.com/?cn=my ATMs and money exchanges are readily available in hotels and shopping centres. Credit cards can be used within KL, but less often outside KL. Not required, however common to round up. Cash is very useful when in KL. It is worth taking some cash with you as at all street level amenities it is cash only. Credit card fraud is common throughout Malaysia. Credit cards are frequently copied in places ranging from small shops to large department stores and hotels. Keep your credit card in sight at all times. Remember to save receipts to enable expenses to be claimed. 19 © Subsea 7 - 2017 subsea7.com Be aware of your employment contract terms and conditions regarding health/medical facilities, insurance coverage and accessibility prior to travel. For further information contact your local HR/ES team to travel. Please ensure that you have obtained any necessary medical or dental care prior to travel including obtaining prescription supplies of routine medications. Wear your medic alert bracelet/necklace if required. You must carry a doctor’s prescription if you intend to travel with prescription medicine and you may need to declare the items on arrival, by filling in a customs declaration form and for personal use in a quantity not exceeding that which reasonably required. Keep medication in their original packaging, and carry a copy of your prescription or a letter from your doctor stating what the medicine is for. 20 © Subsea 7 - 2017 subsea7.com DVT occurs when a blood clot forms in the deep veins in your legs. DVT, although rare, can have life threatening complications. Blood moves through your leg veins due to your leg muscles contracting/relaxing. Sitting still for prolonged periods and flying can increase your risk of DVT. Information regarding DVT can be found here: http://www.mydr.com.au/travel-health/dvt-and-flying If you have any risk factors please see your medical practitioner for advice prior to travelling. (Set of 5 repetitions every 30 mins. recommended) raise both feet off the floor and trace a circle • with your toes. • • Remain hydrated – avoid alcohol and caffeine. • • Wear non-restrictive clothing. • Complete leg and ankle exercise every 30 minutes and, if safe, walk around the cabin at intervals. place your feet flat on the floor, then raise your toes toward you and hold for a few seconds. Lower your toes and balls of your feet to the floor, then raise your heels and hold for another few seconds. if you have room in front of you, raise your left foot off the floor. Straighten the leg slowly, then return your foot back on the floor. Repeat with your right leg. Alternatively, slowly lift your left knew up to your chest, then bring your foot back to the floor; repeat with your right leg. • Don’t place your hand luggage where it will restrict your leg movement. 21 © Subsea 7 - 2017 subsea7.com Prevent musculoskeletal disorders by thinking through the manual handling of your luggage while you travel. Use correct manual handling techniques whenever handling your luggage – to and from the car, at security, check-in and when stowing overhead on the plane. • Wheeled luggage. • Use baggage trolleys at the airport. • Pack your bags to a weight limit that you are able to manage safely. • Carry backpacks with straps on both shoulders to distribute the weight evenly. 22 © Subsea 7 - 2017 subsea7.com • Risk of mosquito born virus (e.g. dengue, malaria, and zika virus). • Smoke haze during June to October can impact on air quality. • Drink bottled water due to risk of infectious diseases. • Avoid direct contact with mammals due to risk of rabies, particularly in the Sarawak area. Refer to the Health Safety and Security Travel Guidelines (WI-APME-HSE-002) for general health information, risks and controls. http://smartraveller.gov.au/Countries/asia/southeast/Pages/malaysia.aspx 23 © Subsea 7 - 2017 subsea7.com • Personnel must declare to their country ES/HR team of any relevant pre-existing medical condition that could be potentially worsened by the proposed overseas travel prior to travel request being approved. • Personnel are encouraged to consult with their medical practitioner prior to travel abroad to seek medical advice on their fitness to travel and to obtain vaccination advice for specific destinations. Some vaccinations are compulsory with documentation required to cross country borders. Further information is available at http://www.who.int/ith/updates/20110427/en/ • If vaccinations are required, the personnel travelling is to contact their in-country ES/HR team 4-8 weeks prior to travel. The ES/HR team will arrange an appointment. • Travellers are responsible for ensuring that necessary dental care is obtained prior to travel. • Travel arrangements should take into consideration controls for fatigue hazards. 24 © Subsea 7 - 2017 subsea7.com Please consider the following information in your preparation to travel to Malaysia. 5.1. Arrival Into Malaysia 5.2. Transfers Between KL International Airport and the City 25 © Subsea 7 - 2017 subsea7.com It is most likely that your arrival will be via Kuala Lumpur International Airport (KLIA) or KLIA2, located approximately 45 km south of Kuala Lumpur city centre. KLIA is about 45 mins drive to the Subsea 7 office. Clearing immigration, collecting baggage and security checks normally would take approximately 1 hour. If you are arriving into Malaysia via another airport (not KLIA or KLIA2), then ensure that you have arranged an approved Subsea 7 driver to meet you. Please ensure that this arrangement has been organised prior to your travel and approved by line management. 26 © Subsea 7 - 2017 subsea7.com Primary means of transfer - all personnel to use the KLIA Express train between the airport to and KL City Centre (KLCC) / Subsea 7 Office. By exception, Local Blue Taxis or Premier Taxis are to be used for transfers between KL International Airport (KLIA) and home, when the KLIA Express train is not practical. Red taxis are not permitted for transfers between KLIA and KLCC. Subsea 7 approved driver service to be used outside of normal business hours at Line Manager’s discretion. Express Rail Link (ERL) train that travels between KLIA and KL Sentral (the main transport hub in KL) • This protocol is applicable for airport transfers only and is provided as a guideline. Ultimately it is for the individual to take responsibility for their personal safety and assess the situation on a case by case basis. • Subsea 7 does not permit the use of Road Hailing services such as Uber and Grab. Staff are not insured to use this service, and expense claims for such will not be approved. 27 Local Red taxis are not permitted for transfers Between KL International Airport and the City © Subsea 7 - 2017 subsea7.com Please consider the following information while you are working in Malaysia for Subsea 7. 6.1. Accommodation 6.2. Emergency Assistance 6.3. Medical Emergencies 6.4. Medical Facilities 6.5. Travel by Road 6.6. Transport Options 6.7. Malaysia Journey Management Plan 6.8. Local Customs 6.9. Sun and Heat Stress 6.10. Your Safety and Security 28 © Subsea 7 - 2017 subsea7.com Accommodation is only to be booked through Subsea 7 Travel Booker via Electronic Travel Booking Form (eTBF). Traveller is to take appropriate precautions/considerations to ensure their personal safety whilst in their accommodation, which includes: 29 • Maximize and consider safety and security during hotel room selection. (i.e. don’t accept a room on the ground floor. Avoid it whenever possible due to safety and security reasons.) • While you’re at the front desk, ask which phone number you should dial in case of emergency. • Upon arrival in your room, immediately identify a fire escape route. • Place that all-important flashlight next to your bed on arrival in case of evacuation in the dark or smoke filled hallway. • Keep your door locked at all times whenever you’re in your room — including any deadbolts. • The room telephone is checked and you know how to make a outside call. • If someone comes to your door unexpectedly and claims to be hotel staff, call the front desk to make sure the visit was actually authorized. • If you lose your room key, have the hotel disable the first one when making a replacement. • In the event of a fire, follow the emergency response procedure for that facility. © Subsea 7 - 2017 subsea7.com Please keep these phone numbers readily available on your mobile phone. Also ensure that you have the contact numbers of your Line or Project Manager. +44 20 7183 7009 Police and ambulance +44 20 7173 7988 Fire (Medical and Repatriation) Policy Number: UKBBBC65553 Subsea 7 Employee Services Manager Asia Pacific +60 3 2174 7876 (Office) +60 12 303 3832 (Mobile) Subsea 7 KL HSE Manager +60 3 2174 7791 (Office) +60 12 338 5833 (Mobile) +60 3 2174 7726 • This HRG Malaysia 24 hours only available after office hours: • All day (24 hours) on Saturday, Sunday and Public Holidays. • During Office hour to contact Subsea 7 Malaysia Travel Coordinator. • Once you have contacted them, kindly send email to them and cc your travel booker in the email. Subsea 7 Malaysia Travel Coordinator +60 3 2174 7786 Subsea 7 Offshore Crewing Coordinator +60 19 259 2177 For any issues with travel bookings, call the HRG 24 hour number. Email: travel.24hours@travelbiz.com.my 30 © Subsea 7 - 2017 subsea7.com Phone for an ambulance During business hours, contact Phone to check that hospital is approved by Chubb Business Class Assistance (to ensure good standard of health care) Outside of business hours, contact to arrange an appointment Policy no.: UKBBBC65553 Phone your or phone so we are informed and can monitor your situation Advise your and/or that you are unwell so we are informed and can monitor your situation If you are unable to contact Subsea 7 as above, then please contact 31 © Subsea 7 - 2017 subsea7.com Chubb Business Class Assistance recommended hospitals for Kuala Lumpur, open 24 hours: Block A & Block B, 286 & 288, Jalan Ampang, 50450 Kuala Lumpur +60 3-4141 3000 39, Jalan Kia Peng, Kuala Lumpur, 50450 Kuala Lumpur, +60 1-800-88-7262 8, Jalan Bukit Pantai, Taman Bukit Pantai, 59100 Kuala Lumpur +60 3 2296 0888 No. 1 Jalan Pahang Barat, 53000 Kuala Lumpur +60 3 4026 7770 32 Check with your Line Manager or Project Manager regarding medical facility details in other areas of Malaysia you will be travelling to as services in rural areas may be limited. © Subsea 7 - 2017 subsea7.com Road journeys shall only be undertaken where deemed necessary for the achievement of business objectives after safer journey options have been considered excluded (e.g. air, rail, teleconference). Subsea 7 policies and procedures including Worksite Health and Safety Rules (PR-GL-HSE-022) apply for all travel by road. Travel Bookers are to ensure that only Subsea 7 Supply Chain Management (SCM) approved agent drivers and vehicle hire companies are provided for Subsea 7 travellers. 33 © Subsea 7 - 2017 subsea7.com Driving in Malaysia by Subsea 7 personnel is not permitted without prior approval from Subsea 7 Line Management. Exception applies those travelling to Malaysia for long term work or who live in Malaysia. All Malaysian laws in regards to driving apply. In Malaysia, driving is on the left hand side of the road. The speed limit is 60 km/h in towns and cities. In other areas it is 80 km/h (unless indicated). The highway speed limit is 110km/h (unless indicated). When using Subsea 7 provided transportation, passengers are responsible for the following: • Check that the doors are locked. • Seat belts are worn and fastened. • Request driver to respect traffic rules if they detect a breach. • Sign timesheets presented by their driver where requested. • Report any misbehaviour or breach of rules to the Subsea 7 Travel Booker. 34 © Subsea 7 - 2017 subsea7.com describes the principals and processes for business travel that requires a Subsea 7’s employee or direct hire contractor to drive a vehicle within Malaysia. The overall purpose is to minimize the risk to employees of injury or the potential of property or environmental damage from travel to For further understanding on the requirement and process, please read and familiarise yourself with the Malaysia Journey Management Plan (PL-APME-HSE-010). 35 © Subsea 7 - 2017 subsea7.com Malaysia is a multicultural, but predominantly Muslim country. Respect local traditions, customs, laws and religions at all times. Make sure your words or actions don’t offend others’ cultural or religious beliefs and sensitivities, particularly during Ramadan. If you are not fasting during Ramadan, avoid eating, drinking, and smoking in the presence of people who are fasting. You are subject to all local laws and penalties. Research local laws before travelling. Penalties can include corporal punishment and death penalty. http://smartraveller.gov.au/Countries/asia/south-east/Pages/malaysia.aspx Subsea 7 Code of Conduct always applies. 36 © Subsea 7 - 2017 subsea7.com Most destinations in the APME region are tropical climates, where exposure to sun and heat can cause sunburn and/or heat stress. Please ensure appropriate control measures / prevention is in place. For further understanding on the requirements, please read and familiarise yourself with the APME Heat Stress Management Guidelines (WI-APME-HSE-003). Newly assigned workers, especially those who come from a colder climate must be acclimatised to the hot weather. They should not start working at full workload in the hot environment upon arrival. Encourage workers to drink sufficient water to quench their thirst. Cool drinking water should be provided at convenient locations, close to their work areas. Alternate work and rest periods under hot conditions. Rest periods must be increased when the weather is hotter. Heavier work should be scheduled for the cooler parts of the day. For workers who have to spend a significant amount of time under the sun, shaded areas should be provided for them to have their breaks away from the heat. Workers should wear appropriate loose-fitting and light-coloured clothing while working in the hot environment suitable to the task. All workers should pass their medical examinations and must know the symptoms and seriousness of heat-related disorders, the preventive measures and importance of immediate reporting to their supervisors and seeing a doctor. They should watch out for symptoms of heat stroke for each other. 37 © Subsea 7 - 2017 subsea7.com • Snatch and grab type robberies – motorcyclists pull bags from victims, often causing injuries. • Carry only what you need, leave valuables in a secure location. • Be wary of approaches from strangers, particularly in shopping centres. • Foreigners have been assaulted and robbed after their drinks were ‘spiked’, such incidents have also taken place in reputable establishments. • Always lock doors and windows in your accommodation/vehicles. Refer to the APME HSS Travel Guideline (WI-APME-HSE-002) for general health information, risks and controls. http://smartraveller.gov.au/Countries/asia/south-east/Pages/malaysia.aspx https://www.red24.com/affiliates/chubbbusinessclass/ 38 © Subsea 7 - 2017 subsea7.com There is a of security issues at the coastal regions of eastern Sabah (from Kudat to Tawau, including Sandakan, Lahad Datu, Kunak, and Semporna, including the offshore islands) due to the risk of piracy / kidnapping. We would advice against all visits and other non-essential travel to these areas. Please always refer to Subsea 7 Travel Agent and Travel Coordinator in Kuala Lumpur for latest updates on security-sensitive areas. Refer to APME Travel HSS Guidelines (WI-APMEHSE-002) for details regarding risk controls and approvals required including the NGS “Safety Check-in” app. 39 © Subsea 7 - 2017 subsea7.com 40 © Subsea 7 - 2017 subsea7.com