Outcomes Evaluation for Community Organization
Mohammad Mohajerinav ID 20137787
AGHE 800
• Definition of outcomes
evaluation & its
features,
• Rationale-base of
outcomes evaluation
• Example
• Key considerations
This presentation will provide a
brief understanding of:
Evaluation
Systematic Assessment
Participatory Approach
Outcomes Approach
Process Approach
Basic components of
Outcomes Evaluation
Inputs
Outcome
indicators
Activities
Outcomes
Evaluation
Outcome
targets
Outputs
Outcomes
Basic components of Outcomes Evaluation
Inputs
Materials
and
resources
Activities
Outputs
Activities, or
The units of service
processes to fulfil regarding to the
clients’ needs
program
Outcomes
The real
impacts/benefits/cha
nges for program
participants,
Outcome targets
Outcome indicators
The targeted number
and percent of
participants to be
achieved.
The observable and
measurable
“milestones”
toward an outcome
target.
Outcome evaluation process
Objectives
• To ascertain
how well a
program
achieved
desired
objectives, it is
first important
to have
clearly defined
objectives.
Measure
• There must be a
way
to measure how
well the
objectives are
being achieved.
Analyzing
• The third aspect
of outcomebased
evaluation
is analyzing the
measured
results to
determine how
well the
program
performed.
Decision
• Improve,
terminate, or
continue the
program
Why outcome evaluation?
Improve
program
Determine if program
is having its desired
effects and how its
effective actions are
achieving,
Terminate
program
Identify expected
changes in target
population or social
condition
Answer the questions
about the program
impact on
participants,
Continue the
program
Improve
performance
To provide a shorter
timeframe and links
between program action
and its eventual expected
effect,
Reasons for Priority on implementing Outcomes-Based Evaluation for a community organization
Despite decreasing funds for nonprofits organizations,
community needs are being increased.
Outcomes evaluation focuses on whether these programs are
really making a difference for their clients
Other evaluation approaches usually measure, for examples,
the amount of money spent, number of served people, &
client satisfaction,
But outcomes evaluation do not really evaluate the program
impacts on clients
Outcomes evaluation identify program impacts on clients
and how they benefited during and after participation in the
program
Example:
An Outcome Evaluation of a
Coordinated Community
Response to Domestic Violence
Key considerations
Invest on
planning
Invest both time
and effort in
deciding what
you want to
learn from your
evaluation.
Ongoing
activity
Consider
evaluation as a
part of the
ongoing
activities of the
program,
(Office of Planning, Research and Evaluation, 2010)
Active
participation
Actively
participate in the
evaluation
process & show
its significant to
the program staff
People
engagement
Involve the
program staff &
participants in
the evaluation
process
Ethic and
culture
Consider the
ethical and
cultural issues
in an
evaluation.
BetterEvaluation. (n.d.). Outcomes and Performance Indicators Community
Organizing Program. Retrieved from:
https://www.betterevaluation.org/en/resources/tool/community_organizing_program_indica
tors
•
• Canadian Evaluation Society. What is Evaluation?. (n.d.). Retrieved from:
https://evaluationcanada.ca/what-is-evaluation
• EvaluATE. (2019). Outcome Evaluation: Step‐by‐Step. Retrieved from:
https://www.evalu-ate.org/wp-content/uploads/formidable/9/Slides-Mar19.pdf
References
•
McNamara, C. (2017). Field Guide to Nonprofit Program Design, Marketing and
Evaluation. 5th Ed. Retrieved from: https://managementhelp.org/evaluation/outcomesevaluation-guide.htm
• Office of Planning, Research and Evaluation. (2010). The Program Manager’s Guide to
Evaluation. Retrieved from:
https://www.acf.hhs.gov/sites/default/files/opre/program_managers_guide_to_eval2010_50
8.pdf
•
Salazar, L.F., Emshoff, J.G., Baker, C.K. et al. J Fam Viol. (2007). Examining the
Behavior of a System: An Outcome Evaluation of a Coordinated Community Response to
Domestic Violence. Journal of Family Violence. 22 (7). p631-641.
doi.org/10.1007/s10896-007-9116-9
• Shi, L. (2008). Health Services Research Methods. 2nd ed. Thomson/Delmar
Learning: Clifton Park, NY. Retrieved from:
https://books.google.ca/books?id=QRhtCgAAQBAJ&pg=PA217&lpg=PA217&dq=%22th
e+results+of+outcome+evaluation%22&source=bl&ots=s7aU3nXLXV&sig=ACfU3U0w1
Y4RrsxncAbO5Ug6Fv2MdVxihQ&hl=en&sa=X&ved=2ahUKEwiw3tGH18HnAhWqpFk
KHWZNAMoQ6AEwCHoECAoQAQ#v=onepage&q=%22the%20results%20of%20outco
me%20evaluation%22&f=false