Design thinking
Extreme crash course
● Form and function
● A balance between Urbanisation and sustainability
1. Conceptualisation
2. Check website
Design thinking process
1. Discovery
2. Interpret
3. Ideate
4. Prototype
5. Iterate
Empathy
● The emotions of people is a place where no one’s ever been in
● Empathy - pakikiramay
○ You empathize with people through the pain of people
● 4 elements of of empathy
1. See their world
2. Understand feelings
3. Appreciate them as human beings
4. Communicate understanding
Dicsovery process
1. Interview
- Open with simple questions and slowly work your way to deeper questions
- Ask through stories “can u tell me a story about that time…”
- “Why?”
- Or fly on the wall
- Observing people from afar
2.
3. What does user need and what not mentioned
a. Need statement:”(my user) needs to: ____ because / given that ______
4. Need statements
a. My user needs to have a table that would allow her to have with 3 to 4 spaces
(sketches, computer, drafting) and a comfortable chair with a high back and has
caster wheels, given that she likes working without much breaks and so that she
wouldn’t have to keep standing up and sitting back down again.
b. My user needs a space big enough to walk, stretch around and should be
surrounded by natural lighting and earthy colors because earthy tones relax the
mind, therefore giving her brain a break without having to stop working.
c. My user needs to have a reference area and a swatch area near the workspace
because she likes experimenting on materials and so that her social media
consumption would be lessened to avoid distraction.
5. “How might we”
a. Action
i.
What your team will do
b. Task
i.
What your customer will do
c. Manner
i.
Context and constraint of the task
6. How might we design a proper workspace to encourage the user to be more productive
and well cared for given that her she has limited space and that her time and health are
being sacrificed?
7. How might we fix the spacing and the connectivity of the areas to be able to help the
user to improve her productivity given that she does not like having her snack bar right
next to her workspace and she likes having time to work around to be able to gather her
thoughts?
Idea
- The unexpected combination of previously unconnected thoughts
Crazy8s
- Think of 8 ideas in 8 minutes
- Ask yourself if it would work or if it’s effective
Be creative, have fun, and get answers
Loop1
Loop2
1.
2.
3.
4.
Who, what, where
The good?
The bad?
The unexpected?
Who what where?
Empathize
Be wild
Build and test
learn