Republic of the Philippines
CAMARINES NORTE STATE COLLEGE
Graduate School
Daet, Camarines Norte
In partial fulfillment of the course
requirement
Master in Business Administration
Theory and Practice of Business MBA 204
Analysis Report
ADMINISTRATIVE SYSTEM
(CHAPTER 3)
Submitted by:
CYRA LIZ N. MALALUAN
Submitted to:
GIRLY H. NAVAL, DBA
2019
ADMINISTRATIVE SYSTEM
Discussion to topic:
Administrative System this are a set or system of rules that govern the procedure for
managing an organization. These procedures are meant to establish efficiency, consistency,
responsibility and accountability.
It also describes the interrelationships which exist among 5 fields of inquiry traditionally
treated separately in the literature on administration and management:
1.
2.
3.
4.
5.
Organizational design
Organizational strategy
Organizational values
Motivation
Management control
Organizational design is a step-by-step methodology which identifies dysfunctional aspects
of work flow, procedures, structures and systems, realigns them to fit current business
realities/goals and then develops plans to implement the new changes. The process focuses on
improving both the technical and people side of the business.
To achieve:






Excellent customer service
Increased profitability
Reduced operating costs
Improved efficiency and cycle time
A culture of committed and engaged employees
A clear strategy for managing and growing your business
This approach to redesign results in dramatic improvements in quality, customer service,
decreased cycle times, lower turnover and absenteeism, productivity gains from 25 to at least
50%, etc. The good news is that it can be used in most any type and size of business. The length
of time required to complete a redesign varies depending on the nature, size and resources of
the organization. Large and complex redesign projects can be completed within several days.
Smaller organizations require much less time and fewer resources.
An Organizational Strategy is the sum of the actions a company intends to take to achieve
long-term goals. Together, these actions make up a company’s strategic plan. Strategic plans
take at least a year to complete, requiring involvement from all company levels. Top
management creates the larger organizational strategy, while middle and lower management
adopt goals and plans to fulfill the overall strategy step by step.
This unified effort to can be likened to a journey. Daily challenges such as road conditions
must be overcome to complete sequential legs of the journey, which eventually lead to the
ultimate destination.
Organizational Values describe the core ethics or principles which the company will abide
by, no matter what. They inspire employees’ best efforts and also constrain their actions.
Strong, clearly-articulated values should be a true reflection of your organization’s aspirations
for appropriate workplace behavior, and play an important role in building a positive culture at
your organization.
Well-drafted and current organizational values:

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Guide staff behavior, as well as strategic and operational decisions
Provide a solid foundation for your employment policies, and “fill the gaps” where
policies are silent
Over time, improve the organization’s ethical character as expressed in its operations
and culture
Demonstrate integrity and accountability to external stakeholders
Set the organization apart from its competitors
Reduce risk of inappropriate behavior
Strengthen the employment value proposition
Every organization preference some values over others. A university might value
intellectual rigor, independence and the pursuit of knowledge. By comparison, a listed
telecommunications company would prefer customer service, network reliability, and profit.
For this reason, there is no such thing as a one-size-fits-all Code of Ethics.
Why define your organizational values and ethics?
Employees often rate the company’s “vision, culture and values” as the most important
factor in determining how they perceive their employer. Research also indicates that companies
which demonstrate a coherent set of ethical principles are more likely to be profitable and stand
the test of time.
Motivation is the reason for people's actions, willingness and goals. These needs could
be wants or desires that are acquired through influence of culture, society, lifestyle, etc. or
generally innate. Motivation is one's direction to behaviour, or what causes a person to want to
repeat a behaviour, a set of force that acts behind the motives. An individual's motivation may
be inspired by others or events (extrinsic motivation) or it may come from within the individual
(intrinsic motivation). Motivation has been considered as one of the most important reasons
that inspires a person to move forward in life. Motivation results from the interaction of both
conscious and unconscious factors. Mastering motivation to allow sustained and deliberate
practice is central to high levels of achievement e.g. in the worlds of elite sport, medicine or
music.
Management Control can be defined as a systematic effort by business management to
compare performance to predetermined standards, plans, or objectives in order to determine
whether performance is in line with these standards and presumably in order to take any
remedial action required to see that human and other corporate resources are being used in the
most effective and efficient way possible in achieving corporate objectives.
Application/Personal Insight
Administrative System are the rules and regulations that each organization follow. Not
having an administrative system may lead to the failure and chaos in the organization. Also as
time passes by we need to modify this system, it is because we need to innovate the old systems
as time changes. It is in order to make the organization survive.
Having a well-defined system may lead to attract more customer, it may increase the
organizations cash flow, and it will also increase the productivity of the employees. It will lead
to attract more customer because once that they are being satisfied in your service they might
tell it to other people and by that those people who heard about your good service are the
potential clients. Because they heard that the organization has a good service then definitely
they will try your service in order for them to know if it is true, and once proven they will
patronize the organization. It may increase the organizations cash flow, because if there are
more customer then probably more income more cash flow for the organization. But always
see to it that it should be monitor because negligence of the one who monitors may lead to big
problem and loss of money. The cash inflow should always be higher than the cash out flow.
It will increase the productivity of the employees because they are happy and motivated to the
system that the organization has.
It is also important to modify the existing systems it is because we need to go along the
competition, in this way we can survive. If we will not modify the existing system, then we
may lose the competition. A good example for this is the filing of bankruptcy of Forever 21.
This is because in this generation online selling are the trend. The said brand didn’t modify and
go with the trend of trying to enter into online selling or making a website to sell their product
instead they still push for the expansion and opening more branches all over the world. And
because of that hesitation in trying to modify their administrative system they are now in debt
in almost billion dollars.
Conclusion
To sum it up administrative system plays a big part in an organization. Not having a
well-planned and well-defined administrative system may lead to the failure and incompetency
of the organization. Also without proper planning, delegation, allocating of resources,
modification of the existing business and proper implementation it may also result to a big
problem in the organization. That is why it is important in doing the policies to execute and
follow the 5 fields the organizational design, strategy, values, motivation and management
control.
Also they are important because they provide an objective set of rules by which an
organization is governed. They also help establish the legitimacy of management action by
ensuring the application of management rules and decision is done in an objective, fair, and
consistent manner. Finally, they help ensure that managers are held accountable for decision s
that deviate from the procedures.
References
David
W.Y
(2002
May)
Administrative
ciencedirect.com/science/article/pii/036136827990028x
System
retrieved
from
s
- Accounting, Organizations and Society volume 4, Issue 3, 1979, pages 235-244
- Industrial Marketing Management volume 42, Issue 3, April 2013, pages 433-442
Shawn
G.
(2018)
Administrative
Procedures
retrieved
from
www.//study.com/academy/lesson/what-are-administrative-procedures-definition-lessonquiz.html
Dr.
Roger
K.A
(2015)
Organizational
www.//centerod.com/2012/02/what-is-organizational-design/
design
retrieved
from
Sophie
J.
(2019
March)
Organizational
strategy
retrieved
www.//smallbusiness.chron.com/meaning-organizational-strategy-59427.html
from
- Organizational values retrieved from www.//worklogic.com.au/services-organisationalvalues/
- Motivation retrieved from en.m.wikipedia.org/wiki/motivation
- Management Control retrieved from en.m.wikipedia.org/wiki/control_(management)
- Management Control retrieved from www.businessdictionary.com/definition/managementcontrol.html
- Kaitlyn W. and Irene K. (2019 September) Forever 21 files for bankruptcy retrieved from
amp.businessibsider.com/forever-21-bankruptcy-rise-fall-retail-apocalypse-fast-fashion2019-9