PT Garuda Indonesia (Persero) Tbk INDONESIA INVESTOR DAY 2012 Jakarta, 02 May 2012 0 0 Shareholder List & Share Performance – as of 31 March 2012 Domestic vs Foreign Investor (based on free-floating shares) Domestic Investors 82.2% 82.5% 85.1% 87.1% 87.2% 87.5% 87.6% 88.9% 89.2% 91.2% 97.9% 98.3% Mar 12 Number of Investor Feb 12 % Number of Shares % Jan 12 Des 11 Domestic Nov 11 Government of Indonesia 1 0.01% 15,653,128,000 69.14% Angkasa Pura I 1 0.01% 248,496,000 1.10% Angkasa Pura II 1 0.01% 403,634,000 1.78% Retail 8,304 63.03% 1,413,100,500 6.24% Employee 4,514 34.26% 100,040,275 0.44% Jul 11 Cooperative 3 0.02% 86,000 0.00% Jun 11 Foundation 7 0.05% 8,316,500 0.04% May 11 Pension Fund 68 0.52% 234,393,000 1.04% Apr 11 Insurance 22 0.17% 244,186,500 1.08% Perseroan terbatas (PT) 95 0.72% 3,151,862,225 13.92% Reksadana Total Domestic 17 0.13% 53,291,000 0.24% 13,033 98.92% 21,510,534,000 95.01% 41 0.31% 3,488,500 0.02% International Retail Instutional Total International TOTAL 1 101 0.77% 1,126,973,500 4.98% 142 1.08% 1,130,462,000 4.99% 13,175 100.00% 22,640,996,000 100.00% Oct 11 Sep 11 Aug 11 50% 60% 70% Foreign Investors 17.8% 17.5% 14.9% 12.9% 12.8% 12.5% 12.4% 11.1% 10.8% 8.8% 2.1% 1.7% 80% 90% 100% Contents 1. Company Overview 2. Airlines Industry Overview 3. Restructuring and Transformation 2006-2015 4. Operational & Financial Indicator 5. Subsidiaries 2 Contents 1. Company Overview 2. Airlines Industry Overview 3. Restructuring and Transformation 2006-2015 4. Operational & Financial Indicator 5. Subsidiaries 3 Board of Director PT Garuda Indonesia (PERSERO) Tbk. Emirsyah Satar Handrito Hardjono President & CEO EVP Finance Batara Silaban Heriyanto Agung Putra EVP maintenance & Fleet Management EVP Human Capital & Corporate Affair Elisa Lumbantoruan 4 Judi Rifajantoro EVP Marketing & Sales EVP Strategy, Business Development & Risk Management Faik Fahmi Novijanto Herupratomo EVP Services EVP Operation Garuda Indonesia Group Vision: Mission: A strong distinguished airline through providing quality services to serve people and goods around the world with Indonesian Hospitality The flag carrrier of Indonesia that promotes Indonesia to the world, supporting national economic development by delivering professional air travel services Value: Goal: Corporate value called “FLY-HI” consisting of : In line with the corporate vision, our corporate goal is to be a leading airline with a comparable reputation to other world class airlines and aim to create a continously growing and expanding company with sustainable profits. EFficient & Effective, Loyalty, Customer CentricitY, Honesty & Opennes Integrity 5 Company’s Vision : A strong distinguished airline, providing quality services, to serve people & goods around the world with Indonesian hospitality 1. A strong distinguished airline; it denotes that Garuda Indonesia must become a gainful company, with a better operating profit margin than the average industry. Becoming a distinguished airline also signifies that Garuda Indonesia must own a good reputation, highly regarded and respected. To gain the reputation, Garuda Indonesia's safety and quality record must be impressive. 2. Quality services; which implies that providing pleasant services is a natural character at Garuda Indonesia. To actualize it Garuda Indonesia must achieve 5 stars in the Skytrax rating. 3. To serve People and Goods around the World ; this is mirrored from the route coverage served by Garuda Indonesia. Whether flying on its own as well as through alliances with other airlines, Garuda Indonesia's route coverage must reach out to the five continents 6 Garuda Indonesia Group Ops Revenue Contribution 2011 Garuda Indonesia (Main brand) 9% 8% Domestic International 83% Feeder/Sub-100 Scheduled Airlines Non-scheduled Airlines Others Key Subsidiaries & Associated Companies Cargo Citilink (LCC) Hajj / Charter Hospitality and Tourism Aerowisata 7 MRO Services IT Services GMF AeroAsia Aero Systems Global Distribution Systems Abacus Ground Handling Gapura Angkasa Garuda Indonesia at a Glance - 2011 17.1 million $3 billion Amsterdam Passengers Revenue Beijing Nagoya Seoul Tokyo Osaka Shanghai Jeddah Guangzhou Hong Kong Dubai Bangkok 229k tonnes 18% Kuala Lumpur singapore JakartaMakassar Cargo Ops Revenue CAGR 2007-11 Denpasar Perth Sydney Melbourne 87 Aircraft 6.5 yrs Fleet Age 18% EBITDAR Margin Banda Aceh Medan 31 Domestic Destinations Note: Map not drawn to scale Figures are as per Dec 2011-unaudit 8 Pekanbaru Batam Pontianak Padang Palu Palangkaraya Balikpapan Jambi Pgk.Pinang Palembang Banjarmasin Manado Ternate Gorontalo Ambon Kendari Tjg.Kar Ujung Pandang Jakarta ang Semarang Surabaya Solo Denpasar Mataram Yogyakarta Malang Kupang Biak Jayapura Timika 17 International Destinations Flying High 1949 Avg. Age 11.5 Established in 1949 with first aircraft, Dakota DC-3 10.9 11.9 10.2 8.1 1956 First Haji pilgrims flight to Mecca 1973 6.5 Number of Passengers (millions) Avg. Age PAX First subsidiary “AWS” added to the Group Fleet Size 49 48 54 70 89 87 105 128 163 194 2010 2011 Q 2009 Q 2008 Q 2007 Q Q 2006 Q Q 2005 Q 1985 Q First deliveries of DC-10, the first wide-body aircraft Q 1976 2012E 2013E 2014E 2015E New Corporate Identity 1990s Garuda Indonesia is ranked among the top 30 carriers in the world 1995 Subsidiary “Abacus DSI” added to the Group 2002 Subsidiary “GMF-AA” added to the Group 9 2005 2007 2009 2010 2011 New management takes over and begins transformation Profitability improves under new management with a US$17 million net income Received “Best Debt Restructuring Deal of the Year 2009 in South East Asia” (1) Completed debt restructuring IPO completion UPG as 3rd hub Citilink Brand refresh 25+25 A320 contract for Citilink EU removed Garuda from its list of banned airlines Achieved 4 star Skytrack rating Awarded CAPA Airline Turnaround of the Year Contents 1. Company Overview 2. Airlines Industry Overview 3. Restructuring and Transformation 2006-2015 4. Operational & Financial Indicator 5. Subsidiaries 10 Airline demand is driven by GDP growth • GDP RPK • Growth in passenger and freight markets in the past has largely been driven by broader trends in GDP growth and world trade flows. Passenger traffic has grown at around 1.5-2 times the rate of GDP growth. Freight has generally grown at a similar rate to world trade, although in recent years a shift in market share to surface transport has meant that air freight traffic growth has been slower than trade growth. Source: ICAO, IATA, EIU 11 Asia Pacific to lead the traffic growth In 2009, Asia-Pacific overtook North America to become the largest air travel market with 647 million passengers and is expected to grow more rapidly than that of the rest of the world, with an average annual growth rate of 6% between 2009 and 2028. World RPKs(1) (bn) 0 1,000 2,000 3,000 4,000 AsPac 2009-2018 2019-2028 20-year growth 4.6% 4.8% 4.7% North America Europe North America Europe 2009-2018 2019-2028 20-year growth 2009-2018 2019-2028 20-year growth 2009-2018 2019-2028 20-year growth 1.9% 2.9% 2.4% 4.0% 4.7% 4.3% 6.2% 5.6% 5.9% % of 2028 world RPKs: 20% Middle East % of 2028 world RPKs: 26% % of 2028 world RPKs: 4% Middle East Asia Pacific Latin America Latin America CIS 2009-2018 2019-2028 20-year growth 2009-2018 2019-2028 20-year growth 2009-2018 2019-2028 20-year growth 5.9% 5.6% 5.8% 7.6% 6.3% 6.9% 6.6% 5.5% 6.0% % of 2028 world RPKs: 6% % of 2028 world RPKs: 8% 2009 - 2028 growth Source: Airbus, Global Market Forecast, 2009 12 % of 2028 world RPKs: 33% Africa Africa 2008 traffic CIS 2009-2018 2019-2028 20-year growth 5.4% 5.1% 5.2% % of 2028 world RPKs: 3% Indonesia : Unique opportunity within Asia Most populous country in the South East Asia (4th largest in the world) with people distributed across a number of medium - large cities and high density provinces Largest archipelago in the world lending greater importance to air travel; potential for taking market-share from land / sea travel High growth economy with GDP per capita showing a growth of 12.5% in the period 2000 – 2009 Most populated cities in the region Kuala Lumpur 1.6 million Petaling 1.5 million Sources: company prospectus Medan 2.0 million Jakarta & surrounding area 12.0 million Indonesia: GDP per capita Manila 1.7 million Singapore 4.6 million Ujung Pandang 1.2 million Surabaya 2.6 million Source: IMF, World Economic Outlook (WEO), 2010 13 Domestic Landscape Indonesia is made up of 17,000 islands It is the largest archipelago in the world, stretching for more than 5,000 km, a distance greather than Los Angeles to New York Some are of considerable land mass Around two-third of Garuda pax are carried on journeys over water 14 There are 220 airports in Indonesia, of which A minimum of 37 airports are suitable for B737/A320 aircraft Indonesia Domestic Market Market Size (mio) 90.6m Premium Budget Traveler 82.0m GA Pax 73.7m 66.2m 60.0m 39.2m 37.4m 43.8m 51.6m 34.0m 23.8m 28.8m 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 • Domestic market in 2011 increased by 17%. Garuda projects market growth of 11% CAGR (2011 – 2015), the upturn periods. • GA domestic market share will increase from 22.8% in 2011 to 34.4% in 2015 Note: GA Pax, S-100 seater & Alliance Sources : Dephub, PT. AP I & II, Garuda Forecast 1515 Indonesia : International Market Market Size (mio) 30.0m Business Leisure GA Pax 23.5m 25.8m 27.9m 21.7m 19.0m 13.2m 14.8m 16.2m 10.7m 11.0m 11.3m 35.7% 27.8% 2004 2005 2006 2007 2008 13.7% 11.7% 2009 2010 2011 2012 2013 31.8% 2014 2015 • Traffic growth of International market increased by 14% in 2011. Projected CAGR traffic growth is 9% from 2011 2015 • Projected GA international market share in 2011 is 14.3% and estimated to be increased to 25.9% in 2015 Note: GA Pax, S-100 seater & Alliance Sources : IATA, PT. AP, PATA, Garuda Forecast 1616 Contents 1. Company Overview 2. Airlines Industry Overview 3. Restructuring and Transformation 2006-2015 4. Operational & Financial Indicator 5. Subsidiaries 17 Restructuring and Transformation 1st Journey 2011 and beyond Quantum Leap: Increasing revenue and margins driven by rejuvenating main brand fleet and growth of Citilink 2010 US$2.1 billion Revenue US$57 million Net Income US$2.0 billion Revenue US$114 million Net Income Profit and traffic grew through the global recession 2008 18 2010+ IPO, Quantum Leap 2008 2009 Start of privatization Competitiveness and process expansion to domestic/regional Improvement in product and service Launched “Garuda experience” 2009 US$2.2 billion Revenue US$109 million Net Income Sustainable Growth 2006 Consolidation Cost efficiency/revenue improvement Reduce negative cash flow Rearranged routes Capital injection approved by government 2007 Rehabilitation Ongoing debt restructuring Product and service enhancement Cost efficiency/revenue improvement Positive cash flow/strengthen capital base Introduce voluntary retirement scheme Restructuring and Transformation 2nd Journey Milestone – Quantum Leap 2011 2015 • Cengkareng • Initial Public Offering (IPO) • Citilink Revitalization 19 dedicated terminal • Garuda Sub-100 Seater • ASK/Employe 6.80 mio • Best Cabin Crew • SkyTrax 5 Star • Denpasar Dedicated Terminal • Fly to All Province Capital • First Flight to USA • Fleet 194 Aircraft • Dedicated Aircraft for Hajj Aiming to complete the 2nd journey in 2015 2005 Growth 2011 Growth 2015 57 56% 87 123% 194 Average age (yr) 11.2 -28% 6.5 -59% <6 ASK/employee (000) 3,761 5% 4,909 67% 8,210 Passenger Carried 9.3 mio 34% 17.1 mio 165% 45.4 mio Frequency/week 765 59% 3,165 159% 8,198 Number of Aircraft Skytrax Rating 20 3 star + 4 star + 5 star Quantum Leap – 7 Strategies to Drive Growth Management focuses on implementing the “Quantum Leap” with 7 main strategies to expand and dominate the Indonesian aviation market. 2 1 Domestic International Grow and dominate full-service Enormous upside potential 7 3 Human Capital LCC Right quality and right quantity Citilink to address the LCC Opportunity 6 Cost Discipline Efficient in cost structure compared to peers 4 Fleet 5 Brand Stronger brand, better product and services Expand, simplify and rejuvenate Fleet Contents 1. Company Overview 2. Airlines Industry Overview 3. Restructuring and Transformation 2006-2015 4. Operational & Financial Indicator 5. Subsidiaries Competition on routes which GA flown Domestic Traffic GA growth by 37.9% YoY Dom Total GA Total Market Share 16,000,000 12,000,000 21.9% 23.5% 25.8% 24.5% International Traffic GA growth by 29.2 % 26.1% 28.8% 29.3% 28.6% Intl Total 35.0% 30.0% 25.0% 20.0% 8,000,000 15.0% 10.0% 4,000,000 4,000,000 3,000,000 17.8% GA Total 21.0% 19.7% 20.1% Market Share 23.5% 22.2% 22.8% 22.7% 20.0% 15.0% 2,000,000 10.0% 1,000,000 5.0% 5.0% - Q1-10 Q2-10 36.4 Q3-10 Q4-10 Q1-11 37.9% 27.7 9.4% 0 Q1-10 Q2-10 Q3-10 Q4-10 Q1-11 Q2-11 Q3-110 12.4% 2.4 29.2% 3.1 30.3 9.7 8.2% 10.5 Jan-Des 2011 Jan-Des 2010 GA Sumber: Perusahaan (data trafik keluar/masuk bandara CGK,DPS,SUB,UPG, tidak termasuk Citilink Q4-11 13.6 12.1 12.0 Jan-Des 2010 Other Airlines DOM 0.0% 42.3 16.2% 8.7 Q2-11 Q3-110 Q4-11 25.0% Jan-Des 2011 Other Airlines INTL GA 0.0% Operational Reliability improved Higher aircraft utilization + 01:17 Flight frequency increased + 00:39 + 26.6% 10:41 10:40 23.7% 130,043 102,724 10:04 9:23 2010 2011 1Q-2011 1Q-2012 2010 Seat Load Factor improved + 3.5 bp + 36.2% 75.2% 1Q-2011 1Q-2012 + 25.3% 17,073 72.8% 2010 35,817 Passenger carried increased + 1.1 bp 71.7% 2011 28,952 12,534 71.7% 2011 1Q-2011 1Q-2012 2010 2011 3,677 4,608 1Q-2011 1Q-2012 Fleet Expansion Plan 2012-2015 8.1 6.5 5.8 <6 194 163 128 105 89 87 8 9 50 40 30 20 81 78 85 98 2010 2011 2012 2013 GA CT 123 2014 144 2015 Fleet Renewal bring significant cost saving: • Lower fuel costs • Lower maintenance costs • Lower operating costs • Higher aircraft utilisation rates Maintaining Growth Momentum Passenger Revenue (in USD Mio) Operating Revenue (in USD Mio) 5,000 3,088 4,000 2,168 2,001 68% 73% 68% 78% 80% 84% 90% 60% 2,173 60% 3,000 1,574 2,000 583 30% 717 2,362 1,000 1,072 2007 2008 2009 2010 2011 1Q-2011 1Q-2012 1,484 1,210 1,595 2007 2008 2009 2010 Passenger Revenue Number of Passengers (in Mio) 9.7 10.1 13.8 9.9 7.7 8.6 2.3 2.4 2.3 2.7 3.20 2007 2008 2009 2010 2011 3.7 Domestic International 1Q-2011 1Q-2012 0% % to Total Revenue Strong revenue growth continues, with higher YoY growth compares to CAGR growth 12.6 7.4 598 Highlights 17.0 10.9 2011 469 3.0 0.7 1Q-2011 4.6 3.8 0.8 1Q-2012 Number of passengers also increase at higher rate in 1Q 12, compares to 2007-11 CAGR Increasing contribution from passenger services as main business While focus on Cost Efficiency Historical Financial Indicator (in U$c) 9.6 9.5 8.6 7.4 7.8 7.5 8.6 7.8 7.0 6.0 3.8 2007 0.57 Highlights 7.6 9.4 7.9 6.2 4.4 2008 0.86 4.3 2009 4.5 2010 Pax Yield CASK 0.51 0.66 4.6 4.6 4.7 2011 1Q-2011 1Q-2012 0.83 0.92 • During 1Q 12, passenger yield increased by 9.55%, while at the same time CASK only increase by 5.03% and CASK excluding fuel only increase by 1.53%. • In broader time frame, any increase in CASK had been adjusted to passenger yield, shows that any increase in cost would be pass right away to customers. CASK - ex. Fuel 0.90 Jet Fuel (USD/Liter) Income Operating Expenses Operating Revenue Income Statement Summary Consolidated In USD Mio 1Q-2011 1Q-2012 Passenger 469.11 597.98 27.47 Cargo 38.38 44.82 16.78 Others 75.81 74.65 -1.53 Total 583.30 717.45 Fuel 219.06 Non Fuel ∆ % YoY Business Economy Overall ASK + 14.5% +16.8% +16.5% + 33.0% + 29.1% +29.6% 23.00 Passenger Revenue 280.52 28.06 RASK + 16.1% +10.6% +13.7% 394.68 443.76 15.30 Total 613.74 724.28 19.85 Operating Profit/Loss -30.43 -6.83 -22.91 Profit/Loss Current Period -19.08 -10.67 -78.88 Comprehensive Income/Loss -19.34 4.90 N/A •Focus on high-end customer which is give higher revenue contribution •Increase overall passenger yield by 9.6% Balance Sheet Summary Consolidated 31 Dec 2011 31 Mar 2012 773.25 676.28 Non Curents Assets 1,357.54 1,458.91 7.47% Total Assets 2,130.79 2,135.19 0.21% Current Liabilities 644.42 685.27 6.34% Non Curent Liabilities 562.32 535.64 -4.74% 1,206.74 1,220.91 1.18% 924.05 914.28 -1.06% 2,130.79 2,135.19 0.21% Current Assets Asset Liabilities Total Liabilities Total Equities ∆ % YoY -12.54% Equities Total Liabilities & Equities Financial Indicator EBITDAR (USD Mio) Lease Adjusted Net Debt/EBITDAR 4.70 539 4.00 425 381 387 4.30 4.22 3.30 3.10 2.50 274 142 81 2007 2008 2009 2010 2011 1Q-2011 1Q-2012 2007 2008 2009 2010 2011 1Q-2011 1Q-2012 Contents 1. Company Overview 2. Airlines Industry Overview 3. Restructuring and Transformation 2006-2015 4. Operational & Financial Indicator 5. Subsidiaries Indonesian MRO Business Opportunity Indonesia Investor Day Jakarta, 2 Mei 2012 Richard Budihadianto President & CEO PT. GMF AeroAsia Global MRO Value Fleet growth forecast 2011-2021 30000 $80.0 $50.0 $40.0 10000 28,591 $30.0 $20.0 20,203 $0.0 2011 2010 $11.5 $46.9 $9.3 $12.5 $8.0 $8.6 $10.1 $21.6 $10.0 5000 0 $56,4 $60.0 20000 15000 $69,0 $70.0 3.5% CAGR 25000 # of Aircraft Global MRO Forecast 2011 ($B) 2021 2020 • Long term fleet growth still looks solid. • Fleet growth forecast at 3.5% CAGR to 28,591 in 10 years. Source : Team SAI Consulting Services 2011 $32.6 $27.1 $8.7 $9.9 $12.4 2011 2016 2021 HMV & Mod Engines Component Line •Global growth is expected to maintain a 3.9% CAGR through 2021 •$46.9B industry will grow to $69.0B over 10-year forecast period – 2011 up 10.8% from 2010 •Engine remains largest segment with the highest growth rate Indonesian MRO Value # of Passenger 160 140 # of Commercial Aircraft ( > 100 Seater) 600 500 450 120 480 405 400 100 326 304 80 376 358 300 60 200 40 20 100 0 0 Order 2011 projection High domestic passenger growth 15-20% Number of commercial aircraft operation and on-order increase tremendously from 304 (2011) to be 480 (2016) ‘Huge’ MRO domestic market > 2 Bio USD by 2016 Most of the maintenance works are outsourced/farmed out 2012 2013 2014 2015 2016 MRO Domestic Market (US$ Mio) 50-60% 30-40% > 2,000 850 I/H O/S 2011 Source: GMF, and others I/H : In-house maintenance 2016 O/S: Outsourcing maintenance GMF’s Profile Product Portfolio Approval Engine DGCA Indonesia Airframe Line Maintenance Component IGTE FAA USA EASA Europe Engineering + 19 from other countries Our Customers around the world covering 5 continents, more than 40 countries 36 Aerowisata at a Glance - 2011 53,000 Meal uplift/day IDR 2.01 T Revenue 72.9% Occupancy rate 17% Revenue CAGR 2007-2011 Existing AWS Office New AWS Office 103,325 Pax tour 9% EBITDAR Margin 196,543 Pax ticket 1,254 Vehicle 72% Bus utilization 5.7 ritase/day Aerowisata Business Group Division Food Services Hotels & Resorts Services Travel & Leisure Services Transportation Services 38 Business Remark Industrial Oil, mining, & gas; Hospital Inflight Domestic & International Airlines (incl. Charter flight) Owned Hotel Sanur Beach Hotel, Senggigi Beach Hotel, Grand Hotel Preanger (4-5 ) Aerotel Irian Biak, Hotel Widodaren Surabaya (3 ) Managed Hotel Kawanua Aerotel Jakarta, Alam Puri Villa Penatih, Bali, Alam Ubud Villa, Bali, Baji Gau Guest House, Grand Artos Magelang, Aerotel Salesa Batam, Aerotel Smile Makasar, Aerotel Jogya, dan Aerotel Bandung Aerotravel Travel Agent (JKT, BDO, SUB, BPN, DPS, AMI) AeroMICE, Aerohajj Garuda Indonesia Holidays (GIH) Wholesaler in Indonesia Garuda Orient Holidays (GOH) Wholesaler (Australia & New Zealand, Japan, Korea, China, Hongkong) Aero Jasa Perkasa General Sales Agent (Foreign Airlines) Sales Outlet Management Banten, Depok, PIM, Puri, Pluit, SPBU Kuningan Aero Express Cargo services Tourism transportation Individual & Group tourism Industrial / Corporate transportation Oil, mining, & gas; Government Institution; Airlines 39 39