The Claude Littner Business School MBA Global Marketing and Digital Business Global Marketing Mix – Product and Branding Emmanuel Mensah Asiedu Module Leader Emmanuel.MensahAsiedu@uwl.ac.uk Tel nos 0208 209 4094 1 About the Module Leader and Lecturer • Lecturer in Marketing with 15 years experience • Business Advisor to the association of Ghanaian SMEs in UK • A Chartered Marketer and ex examiner of CIM • Worked with Princes Trust and Hackney council in Marketing communications dept for the Homelessness and Temporary Accommodation. • Enjoy Guinness or Whiskey , support Arsenal FC 2 Assessment Word Count or equivalent Weighting Pass Mark Submission due-date & time Element 1: Marketing Strategy for product / organisation 1,500 60% 50% Week 8 Element 2: Precis: 1,000 30% 50% Week 14 Element 3: Strategic selfmarketing plan 500 10% 50% Week 14 Type of Assessment Method of Submission & Date of Feedback 3 Assessment 2 4 Element 2: Précis 30% - Submission Week14 Word limit 1000 • The internet is a typhoon force; a ten times force, or is it a bit of wind? Or is it a force that fundamentally alters our business?’(Grove, 1996) A quick Google search about global online businesses like Amazon’s and Alibaba will provide countless articles praising the glory of Jeff Bezos and Jack Ma. This movement towards e-commerce is undeniable, but the real question is whether the transition from brick-and-mortar retail sales is annihilating small businesses or causing closures that result from natural economic growing pains. • Requirements: • a) Critically evaluate the information above in a 1000 word report (not including bibliography). • b) You must have used exactly eight sources of published literary sources. • c) The tutor will provide three out of the eight sources. • d) You are required to obtain five of the required eight sources independently 5 WEEK 7 Recap International market selection Process 6 Market Entry Methods • Exports • Franchising • Licensing • Strategic Partnerships • Mergers • Acquisitions • Joint Ventures 7 Consolidation Activity • The Müller group is based in Bavaria (Germany). • It is well-know for its yoghurts and is market leader in Germany and the UK. • It has subsidiaries in European markets such as UK, Italy and Spain, however, outside Europe it mostly uses distributors for selling their yoghurts to grocery retailers. • In 2012, Müller yoghurts entered the US market through a joint venture with PepsiCo. 8 Consolidation In small groups discuss the answers to the following questions: 1. What could be the reason why Müller is using distributors (export mode) in markets outside Germany? 2. What would be the main reasons why Müller is using a joint venture solution (intermediate mode) with PepsiCo (Quaker) for the US market? 9 This Week Learning Objectives • Discuss the influences that lead a firm to standardize or adapt the marketing mix. • Identify the different levels of a product. • Distinguish between the product life cycle and the international product life cycle. • Define and evaluate the different branding alternatives. • Explain how internal and external variables influence international pricing decisions. • Discuss the strategic options in determining the price level for a new product. 10 Marketing Mix • The marketing mix is a set of controllable variables or a ‘toolkit’ (4 or 7 Ps) at the disposal of marketing management which can be used to influence customers. 11 Standardisation vs adaptation • Marketing mix in global context 12 Evaluation standardisation vs adaptation 13 Marketing mix: Product • Levels of product: 14 Characteristics of services • Intangibility – services cannot be seen, touched, held, or put on a shelf. • Inseparability – production and consumption of the service occur simultaneously. • Variability – hard to standardize the quality of service performance. • Perishability – services cannot be produced or stored before consumption, only exist at the time of their production. • Rental / Access – temporary possession or access instead of ownership. 15 Product-life cycle (PLC) • Product life cycle concerns the life of a product in the market with respect to business/ commercial costs and sales measures. Simply explained, it is a theory in which products or brands follow a sequence of stages. 16 PLC – implications for marketing 17 Branding “A brand is a name, term, sign, symbol, or design, or a combination of them, intended to identify the goods and services of one seller or group of sellers and to differentiate them from those of competition.” (American Marketing Society) • The basic functions of branding are: − to distinguish a company’s offering and differentiate from the competition; − to create identification and brand awareness; − to guarantee a certain level of quality and satisfaction; − to help with promotion of the product. 18 Logo Symbol Phrase Famous Brands IMPORTANT ! Brands can be people also MANAGING YOUR CORPORATE REPUTATION IS CRITICAL Managing The Global Brand Effectively !!!! Brands – do you recognize them? 25 Brand equity • Brand equity is a set of brand assets and liabilities linked to the brand, its name and symbol. • It is the premium a customer/ consumer would pay for the branded product or service compared with an identical unbranded version of the same product/service. 26 Brand equity • BE drives value: Aaker (1996) 27 Branding Branding strategies: 1. House of brands: high degree of freedom, different brand values, advertising etc. 2. Branded house: central brand values and coherent structure, high degree of internal unity 28 Branding • Branding decisions: 29 Branding • Evaluation 30 Brand Management – People Branding Perfumes & Aftershaves Clothing Sports Fashion Swimming Beyoncé Watch the clip Branding 32 DCV SESSION 2 Brand Management – WHAT YOU DON’T WANT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Activity Branding: Case study Burberry • Burberry group plc is a British luxury fashion house, distributing outerwear, fashion accessories, sunglasses, fragrances and cosmetics. • Its distinctive tartan pattern has become one of its most widely copied trademarks. Burberry is most famous for its trench coat, which was designed by founder Thomas Burberry. • The company has branded stores and franchises around the world, also sells through concessions in third-party stores. Burberry has more than 500 stores in over 50 countries. 34 Branding: case study Burberry • Angela Ahrendts and the rest of the team decided to reinforce their heritage, their Britishness, by emphasizing and growing them into core luxury products, innovating them and keeping them at the heart of everything that they would do. 1. What are the main motives behind the product line extension from the original Burberry trench coat into other product areas? 2. Please describe the brand transformation process of Burberry. What were the main reasons why Burberry was so successful with this brand transformation? 35 In summary • In deciding on the international marketing strategy, it is important to decide which marketing mix elements should be standardized and which ones should be adapted to the local environment. • Products consist of three different levels. • Branding is a key part of the product offering and various branding strategies and decisions have been discussed. • Generally, pricing policy is one of the most important yet often least recognized of all the elements of the marketing mix. 36 Any Questions? 37