INFORMATION SYSTEM PLANNING JAY PATEL (10629 – BIS) PLANNING FOR INFORMATION SYSTEM • The complexity of the information resources environment suggests that planning is vital to success. • The plan describes the structure and content of the information system and how it is to be developed. • The overall responsibility of IS planning is the responsibility of Chief Information Officer (CIO) APPROCHES TO ORGANIZING AND SUPERVISING THE SYSTEM PLANNING EFFORTS • Planning staff within information systems functions (planning specialists) • Ad hoc planning groups within information systems • Planning group with representatives from various functions PLANNING DIFFICULTIES • Business goals and systems plans need to align • Rapidly changing technology – Technological advances, obsolete technology • Continuous planning/monitor and follow change • Companies need portfolios rather than projects • Infrastructure development is difficult to fund • Responsibility needs to be joint – CIO, CEO, CFO, COO input is needed • Systems planning in becoming business planning. REVIEW OF PLANNING • Master plan is reviewed by the steering committee which comprises of executives from major functional areas and is executives. • The committee also periodically reviews progress against the plan. • The master plan is integrated in the organizational plan by top management after review and approval. • Information system policies and procedures are defined. CONTENT OF INFORMATION SYSTEM PLAN • The master plan has two components : a long-range plan and a short-range plan. The long-range plan provides general guidelines for direction and the short range plan provides a basis for specific accountability as to operational and financial performance. It consists of the following subheadings – Information system goals, objectives, and architecture – Inventory of current capabilities – Forecast of developments against the plan – The specific plan SYSTEM GOLS, OBJECTIVES AND ARCHITECTURE • Organizational goals, objectives, and strategies • External environment (industry, government regulations, customers, and suppliers) • External environment (industry, government regulations, customers, and suppliers) • Assumptions about business risks and potential consequences • Overall goals, objectives, and strategy for the information system CURRENT CAPABILITIES • Inventory of – Hardware – Software (System software, DBMS, etc) – Application systems (classified on the basis of functional systems, organizational strategy, maintenance need) • Analysis of – – – – Expense Hardware utilization Software utilization Personnel utilization (further classification such as job, skill, functional area) • Status of projects in progress • Assessment of strengths and weaknesses FORECAST OF DEVELOPMENTS AFFECTING PLAN • Hardware and software technological availabilities should be forecasted with expected impact on existing IS • Methodology changes should be forecasted • Environmental developments such as government regulations, tax laws and competitors affecting IS should be stated SPECIFIC PLAN • Hardware acquisition schedule • Purchased software schedule – System Software – Applications software • Application development schedule • Software maintenance and conversion schedule • Personnel resources required and schedule of hiring and training • Financial resources required by object of expenditure IS PLAN REQUIRES UPDATION • • • • • • Changing organizational setup Changes in technology Changing needs of system Internal events Progress of new systems External events INFORMATION SYSTEM GROWTH MODEL • The NOLAN stage model – The organization must go through each stage of growth before it can progress to the next one, thus giving an insight to planning regarding the stage of an IS • Stage of information system growth Stage of growth Description Initiation Early use Expansion Experimentation, rising cost Formalization Organizational controls Maturity Integration of applications NOLAN SIX STAGE MODEL Stage Level of Control 1 Low control. Some slack. No planning 2 Greater slack due to encouraged use, integration and lack of planning 3 High controls, planning given importance 4 Use of databases for integration 5 Slack due to focus on strategically important systems 6 Application portfolio complete and matches organizational objectives NOLAN SIX STAGE MODEL ASSUMPTIONS OF NOLAN MODEL • Organizational learning • Stages cannot be skipped • Other than the natural process, these processes can be planned, coordinated, and managed to move through the stages effectively and efficiently ADVANTAGE AND DIADVANTAGE OF NOLAN MODEL • Advantage – Evolutionist model as it focuses on development • Disadvantage – Lack of specificity as it does not define the mechanism for change THREE STAGE MODEL OF THE PLANNING PROCESS • It clarifies the generic planning activities, the order of activities, and the alternative techniques and methodologies that apply Strategic Planning • Strategy set transformation • Strategy Grid • Strategic fit • Derivation from organizational plan Organizational information requirement analysis • Business system planning • Critical success factors • Ends/ means analysis Resource Allocation • Comparative cost/ benefit • Portfolio approach • Charge out • Steering committee ranking STRATEGIC FIT • Each organization has a culture which reinforces values, norms, and beliefs about the organization. Goals, objectives, and strategy for information systems should fit with the culture in order to avoid high resistance and high risk of failure. STRATEGY SET TRANSFORMATION • Explicate the organization’s strategy set – Delineate the organization structure for users – Identify goals of claimants – Identify organizational goals and strategies for each claimant group • Validate the organizational goals from management • Transform organizational strategy set into the information system strategy set – Identify IS objectives for each organizational strategy – Identify IS constraints from organizational strategy – Identify IS design strategy based on organizational attributes ANALYSIS OF ORGANIZATIONAL INFORMATION REQUIREMENTS • Information requirements are required at the organizational level for information system planning, identifying applications, and planning an information architecture. • More detailed information requirements are required for detailed design of applications. REFRENCES • http://www.iaeng.org/publication/WCECS2014/WCECS2 014_pp168-170.pdf • https://it.toolbox.com/blogs/craigborysowich/strategicsystems-planning-methodology-073105 • https://en.wikipedia.org/wiki/Stages_of_growth_model • http://ecomputernotes.com/mis/information-systemplanning/explain-the-nolan-stage-model-for-is-planning • http://ecomputernotes.com/mis/information-and-systemconcepts/nolanssixstagemodel THANK YOU