Md. Arif Chowdhury
8/B, Panchlaish, O R Nizam Road, Chattagram 4000, Bangladesh
Phone: +8801736064641
E-mail: toni_ctg@live.com
Profile Summary
Promising entrepreneur experienced in administrative duties in hospitality business for over
10 years, Committed import and trading business coordinator with over 03 years experience
in maintaining healthy business relationship, Director in Residential Hotel and Security
Brokerage House of a reputed Commercial Bank. Graduated from Central Queensland
University, Sydney Campus, associated with many renowned social organizations and a
dedicated social worker.
Skills
Hospitality Business Management
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Hospitality & Culinary Management
Front- & Back-of-House Operations
Budgeting & Cost Controls
Dining/Menu Development
Teambuilding/Training/Supervision
Safety/Sanitation/Quality Controls
Vendor/Inventory Management
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Guest Service Excellence
Outlet Operations
Turnaround Management
Strategic Marketing & Sales
Payroll/P&L Management
Profit & Growth Strategies
Restaurant & Kitchen Design
Import Business Management
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Comprehensive knowledge of the procedures related to import.
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Working knowledge of import industry terminology as well as documentation process.
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LC preparation and processing through nominating bank.
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Negotiations with the suppliers regarding goods on-time shipment, quality and other
disputes which may arise.
HOSPITALITY MANAGEMENT EXPERIENCE
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DIRECTOR – (2007 to Current)
Hotel Royal Palace (Pvt.) Ltd.
31/D, Topkhana Road, Dhaka
Phone: +88029582110-19 +8801747906414
Responsibilities & Achievements
Delivered leadership for and oversight of a residential hotel with 100 employees, 80 guest
rooms, one restaurant, business center and conference room facility. Challenged from day
one to reduce ongoing operating losses. Assessed each line-item within the budget and
immediately began to improve margins through streamlining staff, food costs, and other
unnecessary operating expenditures. Recruited and hired a strong management team to
assume departmental responsibility, and drove accountability for quality and service
delivery from the top down. Sustained continual involvement through weekly management
meetings and frequent department visits to provide ongoing support and satisfy company
objectives.
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Slashed losses in half within the first year,
Expanded cost-control initiatives in the second year,
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Reduced operating expenses 50% while improving quality of services, staff morale,
and customer satisfaction,
Empowered every employee to promptly resolve issues and satisfy guests through
the development of an employee operations manual to be signed by all employees,
defining company vision, policies, procedures, and priorities.
IMPORT BUSINESS MANAGEMENT EXPERIENCE
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ADMINISTRATION - (2015 – Current)
M/S Lucky Traders
1102, Nur Ahamed Road, Chittagong
Phone: +88031 615448, +88031 633419
Responsibilities
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Supervise the collection and preparation of the necessary paperwork for various
import activities.
Monitor the daily operations of the existing import department.
Monitoring processed invoices and preserved payable and receivable documents.
Supervise the coordination with the logistic departments, scheduled shipments and
delivery from storage house.
OTHER EXPERIENCES INCLUDES:
DIRECTOR at the Board of Directors in Standard Bank Securities Company Ltd; a
subsidiary of Standard Bank Ltd; a well established commercial bank in Bangladesh.
Standard Bank Securities Limited has been set up to cater to the needs of the capital market
needs of the institutional and individual clients. Standard Bank Securities Limited offers fullfledged international standard brokerage service for retail and institutional Clients. Having
seats in Dhaka Stock Exchange Limited, it is inevitable that Standard Bank Securities
Limited became the trusted broker to most of the local institutional investors and high net
worth clients investing in Bangladesh.
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