Group 5 Boeing 0 / 24 Group 5 Boeing Table of Content Company History (The Beginnings) 1 Boeing’s on the Rise 3 Boeing’s Today (Activities) 4 Commercial Airplanes 4 Defense, Space & Security 4 Boeing Global Services 5 Boeing Capital Corporation 5 Statues (private, public, non-profit) 6 The Company Size 8 The Profit for the Last Three Years 9 Who (employee(s), manager, CEO, CFO)? 10 Describe the behavior/act or decision? 12 The eventual costs for your organization 13 Can you justify the behavior or decision? 15 Does she/he has all the necessary information to behave or act differently? 16 Does she/he has the incentive to behave or act differently. 17 Suggestions 18 Short term solution 18 Long term solution 19 Bibliography 22 APPENDIX 23 1 / 24 Group 5 Boeing 1. Company History (The Beginnings) Founder William Boeing was raised in Michigan, where his father operated a lucrative forestry business. While he was in San Diego, California, in 1910, Boeing met a French stunt pilot named Louis Paulhan who was performing at the International Air Meet. When Paulhan took Boeing for an airplane ride, it marked the beginning of Boeing's fascination with aviation. After two years of study at Yale's Sheffield School of Science, Boeing returned to Michigan to work for his father. He was sent first to Wisconsin and later to the state of Washington to acquire more timber properties for the family business. In Seattle he met a navy engineer named Conrad Westerveldt who shared his fascination with aviation. A barnstormer named Terah Maroney gave the two men a ride over Puget Sound in his seaplane. Later Boeing went to Los Angeles to purchase his own seaplane, thinking it would be useful for fishing trips. The man who sold him the plane and taught him how to fly was Glenn Martin, who later founded Martin Marietta. While in Seattle, Boeing and Westerveldt made a hobby of building their own seaplanes on the backwaters of Puget Sound. It became more than a hobby when a mechanic named Herb Munter and a number of other carpenters and craftsmen became involved. In May 1916, Boeing flew the first 'B & W' seaplane. The next month he incorporated his company as the Pacific Aero Products Company. The company's first customer was the government of New Zealand, which employed the plane for mail delivery and pilot training. In 1917 the company's name was changed to Boeing Airplane Company. 2 / 24 Group 5 Boeing 2. Boeing’s on the Rise Boeing and his partners anticipated government interest in their company when the United States became involved in World War I. They discovered their hunch was correct when the company was asked to train flight instructors for the army. After the war, Boeing sold a number of airplanes to Edward Hubbard, whose Hubbard Air Transport is regarded as the world's first airline. The company shuttled mail between Seattle and the transpacific mailboat that called at Victoria, British Columbia. Later, when the post office invited bids for various airmail routes, Hubbard tried to convince Boeing to apply for the Chicago to San Francisco contract. Boeing mentioned the idea to his wife, who thought the opportunity looked promising. In the prospect, he and Hubbard created a new airline named the Boeing Air Transport Company. They submitted a bid and were awarded the contract. To meet the demands of their new business Boeing and his engineers developed an extremely versatile and popular airplane called the Model 40. Fitted with a Pratt & Whitney air-cooled Wasp engine, it could carry 1,000 pounds of mail and a complete flight crew, and still have room enough for freight or passengers. The Kelly Airmail Act of 1925 opened the way for private airmail delivery on a much wider scale. As a result, a number of airline companies were formed with the intention of procuring the stable and lucrative airmail contracts. One of these companies was Vernon Gorst's Pacific Air Transport, which won various routes along the Pacific Coast. Boeing purchased this company and then ordered a young employee named William Patterson to purchase its outstanding stock. Boeing also purchased Varney Airlines, which began operation in 1925 and won almost every mail contract it applied for. 3 / 24 Group 5 Boeing 3. Boeing’s Today (Activities) Boeing is organized into three business units: Commercial Airplanes; Defense, Space & Security; and Boeing Global Services, which began operations July 1, 2017. Supporting these units are Boeing Capital Corporation, a global provider of financing solutions. In addition, functional organizations working across the company focuses on engineering and program management; technology and development-program execution; advanced design and manufacturing systems; safety, finance, quality and productivity improvement and information technology. 1) Commercial Airplanes Boeing has been the premier manufacturer of commercial jetliners for decades. Today, the company manufactures the 737, 747, 767, 777 and 787 families of airplanes and the Boeing Business Jet range. New product development efforts include the Boeing 787-10 Dreamliner, the 737 MAX, and the 777X. More than 10,000 Boeing-built commercial jetliners are in service worldwide, which is almost half the world’s fleet. The company also offers the most complete family of freighters, and about 90 percent of the world’s cargo is carried onboard Boeing planes. 2) Defense, Space & Security Defense, Space & Security (BDS) is a diversified, global organization providing leading solutions for the design, production, modification, service and support of commercial derivatives, military rotorcraft, satellites, human space exploration and autonomous systems. It helps customers address a host of requirements through a broad portfolio that includes KC-46 aerial refueling aircraft, based on the Boeing 767 commercial 4 / 24 Group 5 Boeing airplane; AH-64 Apache helicopter; the 702 family of satellites; CST-100 Starliner spacecraft; and the autonomous Echo Voyager. Driven by the Boeing vision to connect, protect, explore and inspire the world through aerospace innovation, BDS is seeking ways to better leverage information technologies and continues to invest in the research and development of enhanced capabilities and platforms. 3) Boeing Global Services As the leading manufacturer for commercial and defense platforms, Boeing is positioned to provide unparalleled aftermarket support for mixed fleets worldwide. Boeing Global Services delivers innovative, comprehensive and cost-competitive service solutions for commercial, defense and space customers, regardless of the equipment's original manufacturer. With engineering, digital analytics, supply chain and training support spanning across both the government and commercial service offerings, Boeing Global Services’ unsurpassed, around-the-clock support keeps our customers’ commercial aircraft operating at high efficiency, and provides mission assurance for nations around the world. 4) Boeing Capital Corporation Boeing Capital Corporation (BCC) is a global provider of financing solutions for Boeing customers. Working closely with Commercial Airplanes and Defense, Space & Security, BCC ensures customers have the financing needed to buy and take delivery of their Boeing products. With a year-end 2016 portfolio value at approximately $4.1 billion, BCC combines Boeing's financial strength and global reach, detailed knowledge of Boeing customers and equipment and the expertise of a seasoned group of financial professionals. 5 / 24 Group 5 Boeing 4. Statues (private, public, non-profit) For the fiscal year 2017, Boeing reported earnings of US$8.191 billion, with an annual revenue of US$93.392 billion, a 1.25% decline over the previous fiscal cycle. Boeing's shares traded at over $209 per share, and its market capitalization was valued at over US$206.6 billion. In 2018, achieved record $101.1 billion in revenue from record commercial airplane deliveries, and higher defense, space and services volume. Record core operating earnings were $10.7 billion* with core earnings per share of $16.01* driven by higher volume and strong operating performance. Increased operating cash flow to a record $15.3 billion and maintained cash and marketable securities of $8.6 billion, providing strong liquidity. Replaced the existing share repurchase program with a $20 billion authorization and increased the quarterly dividend by 20 percent. The dividend has increased more than 180 percent over the past five years; while nearly $28 billion has been invested in key areas to support sustainable growth. Delivering a record 806 commercial airplanes, including the first 787-10 Dreamliner, 737 MAX 9, 737-800 Boeing Converted Freighter and BBJ MAX. Won 893 net orders for commercial airplanes, raising the company’s total order backlog to nearly 5,900 airplanes—worth about seven years of production. Booked $36 billion of new Defense, Space and Security orders for a backlog of $57 billion, 0 percent of which came from international customers. Wins include future franchise opportunities with the T-X trainer, MQ-25 unmanned aerial refueler and the MH-139 helicopter; contracts for 18 aircraft in the fourth production lot of KC-46 tankers and a second KC-46 tanker for Japan; and selection to modernize the U.S. Navy F/A-18 Super Hornet fleet. 6 / 24 Group 5 Boeing Achieved Defense, Space and Security milestones, including the first flights of Apache and Chinook helicopters for the Indian Air Force; the unveiling of the SB>1 DEFIANT helicopter for the U.S. Army; and the announcement that Boeing astronaut Chris Ferguson will join the first crewed flight of the CST-100 Starliner. In its first full year of operations, Boeing Global Services achieved 17 percent yearover-year growth; expanded its offerings by acquiring LX Aerospace Solutions; won a new contract for inspections, modifications and repair work on U.S. Navy F/A-18E/F Super Hornets and EA-18G Growlers; was awarded a contract to update the U.S. Navy’s P-8A Poseidon training system; and won a contract to provide crew management solutions to Shenzhen Airlines using Boeing AnalytX-powered services. Strengthened vertical capabilities by opening Boeing Sheffield to produce actuation components for the 737 and 767 aircraft, forming a joint venture with Safran to design auxiliary power units, and creating an airplane seat joint venture with Adient. Accelerated innovation with the launch of Boeing NeXt to leverage research and development expertise in creating future mobility solutions. 7 / 24 Group 5 Boeing 5. The Company Size Boeing is one of the global leaders in the aircraft manufacturing industry, as well as one of the largest companies in the world. Boeing and Airbus are the industry leaders, and the jet manufacturing industry has been considered a fact to duopoly. Together, the two companies share 65 percent of the world’s airliner fleet. There has been a close competition between the two companies over the years, with each manufacturer taking the industry lead at different times. Boeing has been slightly outperforming Airbus in the last few years, as the American jet manufacturer reported higher revenue and a higher number of employees than Airbus, and also has been delivering more aircraft than its main competitor since 2011. Boeing delivered 763 aircraft in 2017, compared to 806 units delivered by Airbus in the same year. Airbus, along with Embraer, Bombardier and Mitsubishi Heavy Industries are Boeing's most important competitors in the aerospace manufacturing industry. 8 / 24 Group 5 Number of Boeing employees from FY 2001 to FY 2018 (in 1,000s) 250 200 Boeing 188 166 157 159 153 154 159 162 157 161 172 174 168 165,5 161,4 150,5 150 140,8 153 100 50 0 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 In its 2018 fiscal year, the Chicago-headquartered jet manufacturer generated around 101 billion U.S. dollars in revenue. Boeing is the largest employer in the industry, despite the slight decline in the number of employees in recent years. Boeing employed about 161,000 people in 2015 and around 150,500 in 2016. In comparison, the number of Airbus Group employees stood at around 136,600 in 2014, while Brazil’s Embraer, also one of the largest airplane makers in the world, employed just 23,000 people in 2015. 6. The Profit for the Last Three Years Boeing annual/quarterly gross profit history and growth rate from 2006 to 2019. Gross profit can be defined as the profit a company makes after deducting the variable costs directly associated with making and selling its products or providing its services. ● Boeing gross profit for the quarter ending March 31, 2019 was $4.290B, a 6.21% decline year-over-year. 9 / 24 Group 5 ● Boeing Boeing gross profit for the twelve months ending March 31, 2019 was $19.422B, a 7.09% increase year-over-year. ● Boeing annual gross profit for 2018 was $19.706B, a 12.84% increase from 2017. ● Boeing annual gross profit for 2017 was $17.463B, a 20.19% increase from 2016. ● Boeing annual gross profit for 2016 was $14.529B, a 3.12% increase from 2015. Boeing Annual Gross Profit(Millions of US $) $25 000 $20 000 $19 706 $17 463 $14 529 $15 000 $10 000 $5 000 $0 2018 2017 10 / 24 2016 Group 5 Boeing 7. Who (employee(s), manager, CEO, CFO)? Chairman, President and CEO Dennis A. Muilenburg Chairman, President and Chief Executive Officer, The Boeing Company Executive Council Bertrand-Marc (Marc) Allen Michael Arthur Heidi B. Capozzi Leanne Caret Ted Colbert Stanley A. Deal Brett C. Gerry Greg Hyslop Timothy Keating J. Michael Luttig Kevin McAllister Jenette E. Ramos Diana Sands Greg Smith Anne Toulouse Senior Vice President of Boeing, President of Embraer Partnership and Group Operations President, Boeing International Senior Vice President, Human Resources, The Boeing Company Executive Vice President, The Boeing Company President, and Chief Executive Officer, Defense, Space & Security Chief Information Officer, The Boeing Company Senior Vice President, Information Technology & Data Analytics Executive Vice President, The Boeing Company President and Chief Executive Officer, Boeing Global Services General Counsel, The Boeing Company Chief Technology Officer, The Boeing Company Senior Vice President, Boeing Engineering, Test & Technology Executive Vice President, Government Operations, The Boeing Company Executive Vice President, Counselor and Senior Advisor, The Boeing Company Executive Vice President, The Boeing Company President and Chief Executive Officer, Commercial Airplanes Senior Vice President, Manufacturing, Supply Chain & Operations, The Boeing Company Senior Vice President, Office of Internal Governance and Administration, The Boeing Company Chief Financial Officer and Executive Vice President, Enterprise Performance & Strategy, The Boeing Company Senior Vice President, Communications 11 / 24 Group 5 Boeing 8. Boeing’s behavior/act or decision. The recent crash incident that occurred for the Indonesian and Ethiopian airlines Boeing 737 MAX indicate that there are problems with their management on how they handle the production control and the sacrifice of integrity and safety. Airbus, their rival, introduces A320neo on December, 1st 2010, a model that boasts a 15% more fuel efficiency that would compete with the current Boeing 737 plane. In the face of the existential threat from the A320neo, Boeing’s management made up their minds in a matter of weeks. The company would launch a fourth-generation 737, and they would do it in record time. Boeing could save billions of dollars in engineering costs by basing the Max off of the 737 platform. That gave the company a head start on the design and engineering work. Boeing hoped, to allow the Max to enter service just months after the A320neo. At the same time, the designers could not improve on the design too much. However, the Federal Aviation Administration allows different models of airplanes with similar design characteristics to share a common “type certificate.” So, for instance, the 737’s three previous generations all have a common type certificate. When you get qualified on one model, you can fly all of them. All of this are the result of the negative practices that had been occurring the past few years in Boeing. In order to reduce cost, one of the ways were to cut jobs to be able to compete in price against Airbus while still ramping the productions, which pressurized the production team, which would lead to more human errors. From the chart below we can see that Boeing were only able to deliver 7% of all the total orders that they have received until 2018 which shows their bottleneck production. 12 / 24 Group 5 Boeing Furthermore, quality control issues were ignored by the management and it was viewed negatively to their performance if the employee tries to speak up. Numerous employees have been fired due to this. As this practice continues it creates a custom to not challenge the authority. 9. The eventual costs for Boeing. This incident is a perfect example of the cross purposes at which business, technology, and safety often find themselves. With its bottom line threatened, Boeing focused on speed instead of rigor, cost-control instead of innovation, and efficiency instead of transparency. The Federal Aviation Administration got caught up in Boeing’s rush to get the Max into production, arguably failing to enforce its own safety regulations and missing a clear opportunity to prevent these two crashes. 13 / 24 Group 5 Boeing In the US, the 737 MAX aircraft on average goes for three round trips a day and it carries 145 passengers on an average flight, this will be the estimate of the cost involved. The average airfare in the US is US$343.28. Under the assumption that this is for a round trip, a 737 MAX aircraft will generate around US$150,000 of revenue for the airline per day plus taxes. If we take Southwest Airlines as an example, which has the largest 737 MAX operator in the US that currently has 34 of these aircrafts grounded. This means that a day of all these planes not flying might be costing the airline as much as US$5m in lost revenue. In this case Boeing needs to take in consideration on how much they can compensate the airlines for their losses. When Boeing’s Dreamliner was grounded in 2013, it took more than $20 million and three months to fix the problem. The crisis over its 737 Max jet could be even harder to manage, given the incalculable reputational risk after two fatal crashes. The short-term costs such as a software fix to the plane are likely to be manageable for Boeing, but the bigger financial unknown is whether airlines lose confidence in the Max, the company’s best-selling jet. Some 4,600 planes are on order, accounting for around $550 billion in future revenue. Since the second crash, shares of Boeing have dropped nearly 11 percent. The longer it takes to find a solution, the higher the price tag. Based on those costs, it is estimated that Boeing could spend nearly $1 billion to resolve issues with the 737 Max fleet. Airlines, which have 350 of the planes in their fleets, have also begun to demand compensation for their losses during the grounding. It costs an estimated $1 million to lease a replacement jet for three months. 14 / 24 Group 5 Boeing Another cost would be the lawsuit that Boeing would get from the victims and the shareholders. Also if it was found that Boeing had prior knowledge of the flaws in the planes before the deadly crashes, the payout would be higher which currently are under investigation It is estimated that settling the claims could cost Boeing around $1 billion. Publicly, the passengers would not have any faith in Boeing until decades have passed. And given that the flaws of humans and automatic systems have shown tendency to amplify each other at the worst possible moment, trusting Boeing’s solution could well be a risk that few airlines, passengers or safety regulators will be willing to take. 10. Can you justify the behavior or decision? In fact if we view it financially, Boeing did everything right. Between 2011 when the Max was first announced and 2018, Boeing’s total annual revenue grew almost 50 percent to $101 billion, its annual profits nearly doubled, and its stock price quadrupled. Its executives personally made tens of millions of dollars in bonuses for hitting their corporate performance targets, thanks, in large part, to the record-setting pace of 737 Max sales. But all of this comes at a price of sacrificing some of their values. Quality - ‘We strive for first-time quality and continuous improvement in all that we do to meet or exceed the standards of excellence stakeholders expect of us.” Safety - “We value human life and well-being above all else and take action accordingly. We believe all incidents, injuries and workplace illnesses are preventable. We are personally accountable for our own safety and collectively responsible for each other's safety. By committing to safety first, we advance our goals for quality, cost, and schedule.” Integrity - “We take the high road by practicing the highest ethical standards and honoring our commitments. We take personal responsibility for our own actions.” 15 / 24 Group 5 Boeing The managers were making bad decisions in previously ignoring the employees concerned about the quality of the production methods and materials rather, the employees are more aware of the company values instead of the managers. The executives should have not made a rush decision in order to compete against Airbus with just an improvement of a few percent of fuel efficiency instead they should look for a breakthrough through research that would differentiate against Airbus. As there are not many aircraft manufacturer, spending more time to create a more detailed plan would not really hurt Boeing as they are a well-established company which does not only deal with commercial aircraft. So instead of rushing the decisions in just a few weeks, they could have eliminated the risks with a thorough research and quality management. Whether we are talking about personal values, or your company’s organizational values does not matter. The fact is, even taking a small short cut on your values can lead to catastrophe. Your values define who you are. Research shows just how important your values play a role at work. It shows how they drive, inspire, lead your decisions, and shape your attitudes and behavior. Shortcuts may eventually create bad habits. It may begin innocently enough, but it can quickly become extremely detrimental to consumers, yourself, and your company. 11. Does she/he has all the necessary information to behave or act differently? Yes, they do, in fact, during the test flights, there were irregularities found with the aerodynamics of the aircraft due to heavier engines, a software was implemented to automatically help with the changes in the plane structure. 16 / 24 Group 5 Boeing The existence of the Maneuvering Characteristics Augmentation System (MCAS) software were disclosed in order to lower the training period of the pilots and also to reduce the cost of certification from the Aviation Administration. The executives could have prevented this incident from happening had they paid more attention to the concerns of the test pilots, furthermore, with all these signs, they could have delayed the release of the 737 MAX in order to check for any defects or faults in the aircraft. Lastly, Boeing could have included the manual for the MCAS in order for the pilots to understand and prepared during emergency when the software malfunction. Boeing sacrificed their values of safety just to help them release the 737 MAX to meet the schedule. 12. Does she/he has the incentive to behave or act differently. We believe that Executives has sufficient motivation or performance to take different actions. First of all, after Boeing had two serious air crashes, they realized their problems and did not propose effective solutions. The decision of the Executives has an unshrinkable responsibility in the handling of events. Second, Executives has obvious movements after things happen. For example, on social media, openly hope that the US government supports its own business, do not stop 737 max. Although it was counterproductive, Trump stopped the plane for the first time, but the Executives was the first time for the enterprise platform, which is still worth encouraging. Third, the bigger challenge Boeing now faces is how to handle future orders. So, at this time Executives decision-making and negotiation capabilities are particularly important. If delivery is delayed due to the need to redesign the aircraft, the manufacturer may have to offer a discount to the order carrier. There is also a broader risk that if a passenger reacts to Max, the manufacturer may lose some corporate 17 / 24 Group 5 Boeing customers in the long run. This shift will provide an advantage for its European competitor Airbus, which produces a similar energy-saving aircraft, the A320neo. This is undoubtedly a huge pressure for CEO. So, he has sufficient motivation to take different actions. 13. Suggestions 1) Short term solution a) Prove that the aircraft is safe More important to Boeing is to maintain customer confidence, not only on the plane, but also in communications. If it is determined that the new system has failed, it will not be the first time the company is asked to explain the defects of the new aircraft. Boeing should not underestimate the potential reputational impact. If the investigators conclude that 189 deaths are due to a malfunction of the Boeing equipment and the pilot is not adequately trained to respond effectively, its image in the pilot, airline and public will be affected. Suspicion of Boeing technology and communications will lead to doubts about its innovation, which is a key source of competitive advantage. To repair damage, Boeing needs to provide more than just quick and easy technical fixes. It must also win back the pilot's trust, and they want to know if they are told everything they need to know about the plane they fly. There is no software there b) Update & Training on the new software MCAS The update of the software to judge the condition of the aircraft based on two or more sensors should be done in order to get the accurate data and automated solution. Meanwhile pilots should be trained for emergencies in the case the software malfunction. As automaton is without its hazard knowledge on how to handle the situations when it arises 18 / 24 Group 5 Boeing instead of doing the wrong things. The best way to deal with emergencies is to train and practice beforehand, so that response becomes automatic, this leaves pilots without the mental automation that it might save them during a crisis. c) Focus on the other part of the business As Boeing is under fire in regards to their commercial aircraft, Boeing should divert their attention to other parts of their business, for example, Boeing could focus on the space exploration which SpaceX are dominating right now until the masses calm down. 2) Long term solution a) Develop new products and maintain brand image In the long term, to avoid this kind of thing happening again, it is important for Boeing to constantly study its own new products, and to keep an eye on its competitors and avoid being too passive. Such as the of the accident, it is because our competitors first suddenly introduced a new type of aircraft, the Boeing company in order to win back market, used only three months to launch a new aircraft, but in fact this aircraft is to cater to the competitiveness of the market, it lacks practice and didn't even get a certain certification or quality testing, in general, a new aircraft launch, just to test time of the plane are more than three months . Three months for Boeing has finished the innovation of this aircraft design and safety testing, which is behind this aircraft the main reason why so many problems. Therefore, it is very important to have an early insight into the dynamics of competitors, and the company's internal innovation research must not stop. The safety and quality of the products must be the most important. It is impossible to launch a new aircraft with a highrisk factor because of the urgency. Because the branding of a product requires a very long 19 / 24 Group 5 Boeing time and a lot of money, it takes only one accident to destroy a brand. Commit to building and maintaining a good brand image. b) Fully understand the opponent It is very important to understand the movements of the opponents at all times. Boeing did not know in advance that his competitors have developed a new type of aircraft. After knowing that the other party has pushed the aircraft into the market, it hastened to start a new type of aircraft. Actually, even if the other party has seized a certain market because of the launch of a new type of aircraft, it is much less than the market lost by Boeing’s launch of a poor-quality product. In the long term, fully understanding the opponents, we must do a good job in market research, even if there is an emergency, we must stabilize the market, and we can make certain discounts or price reduction activities, or improve after-sales service, etc. c) Solve the trouble about A320neo Jet fuel is a major cost for airlines. With labor costs largely driven by collective bargaining agreements and regulations that require minimum ratios of flight attendants per passenger, fuel is the cost center airlines have the most capacity to do something about. Consequently, improving fuel efficiency has emerged as one of the major bases of competition between airline manufacturers. If you roll back to 2010, it began to look like Boeing had a real problem in this regard. Airbus was coming out with an updated version of the A320 family that it called the A320neo, with “neo” meaning “new engine option.” The new engines were going to be more fuel-efficient, with a larger diameter than previous A320 engines, that could nonetheless be mounted on what was basically the same airframe. This was a nontrivial 20 / 24 Group 5 Boeing engineering undertaking both in designing the new engines and in figuring out how to make them work with the old airframe, but even though it cost a bunch of money, it basically worked. And it raised the question of whether Boeing would respond. One of the issues for Boeing is that it takes more work to put new engines on the 737 than on the A320. The 737 is lower to the ground than the A320, and the new engines have a larger diameter. So while both manufacturers would have to do work, Boeing would have more work to do to jack the airplane up. That will cost more while reducing commonality with the current fleet, but reduced commonality means higher costs for the airlines as well. Under the circumstances, Boeing’s best option was to just take the hit for a few years and accept that it was going to have to start selling 737s at a discount price while it designed a whole new airplane. That would, of course, be time-consuming and expensive, and during the interim, it would probably lose a bunch of narrow-body sales to Airbus. d) Research on Renewable source. As the fuel is one of the factors in the efficiency of the aircraft, with renewable energy such as using solar energy, investment on applying these technologies on the commercial aircraft would save so much on their cost in the future and their aircraft would be able to sustain longer distance. This would require large investment and also a long time of research and testing to implement this solution but it will greatly improve their business as it can be implemented to their other aircraft besides the commercial planes, it would probably lose a bunch of narrow-body sales to Airbus. 21 / 24 Group 5 Boeing Bibliography The emerging 737 Max scandal. (2019, March 29). Matthew Yglesias. ● https://www.vox.com/business-and-finance/2019/3/29/18281270/737-max-faascandal-explained Boeing is in the middle of a safety-related PR nightmare. Can it recover? (2019, march 17). Gaby Del Valle. ● https://www.vox.com/the-goods/2019/3/27/18284285/boeing-737-max-crashsafety-public-relations Why Boeing really needs to allay 737 Max aircraft concerns. (2018, November 28). Joe Cahill. ● https://www.chicagobusiness.com/joe-cahill-business/why-boeing-really-needsallay-737-max-aircraft-concerns What will happen to Boeing now? (2019, March 21). Tim Fernholz. ● https://qz.com/1576993/what-will-happen-to-boeing-after-the-737-max-crashes/ Boeing Works to Manage a Crisis With Unknown Costs. (2019, March 13). Natalie Kitroeff. ● https://www.nytimes.com/2019/03/13/business/boeing-737-manufacturercost.html?save=nyt-gateway-stories Costs for Boeing Start to Pile Up as 737 Max Remains Grounded. (2019, April 12). David Gelles. ● https://www.nytimes.com/2019/04/12/business/boeing-planes-economy.html Boeing Gross Profit 2006-2019. ● https://www.macrotrends.net/stocks/charts/BA/boeing/gross-profit Boeing Built Deadly Assumptions Into 737 Max, Blind to a Late Design Change. (2019, June 1). Jack Nicas, Natalie Kitroeff, David Gelles and James Glanz. ● https://www.nytimes.com/2019/06/01/business/boeing-737-max-crash.html Claims of Shoddy Production Draw Scrutiny to a Second Boeing Jet. (2019, April 20). Newyork Times. Natalie Kitroeff and David Gelles. ● https://www.nytimes.com/2019/04/20/business/boeing-dreamliner-productionproblems.html Boeing Job Cuts. (2016,February 10). Seattle Times aerospace, Dominic Gates. 22 / 24 Group 5 Boeing ● https://www.seattletimes.com/business/boeing-aerospace/job-cuts-planned-atboeing/ The Boeing Company. February 28, 2019. Retrieved March 16, 2019. ● http://active.boeing.com/commercial/orders/displaystandardreport.cfm?cboCurren tModel=737&optReportType=AllModels&cboAllModel=737&ViewReportF=Vi ew+Report The Boeing 737 Max and the Problems Autopilot Can’t Solve. (2019, March 14). Jeff Wise. https://www.nytimes.com/2019/03/14/opinion/business-economics/boeing-737max.html APPENDIX 23 / 24