Market Segmentation, Targeting and POSITIONING Importance of STP (Segmentation, Targeting, Positioning) STP is useful when creating Marketing communication plans since it helps marketers to prioritize propositions & then develops and deliver personalized & relevant messages to engaged with different S-T-P Segmentation Targeting Positioning Defining Selecting Attacking POSITIONING What is Market Positioning? Positioning the product to meet the needs of the target segment What you do to the customers mind, not the product Developing the Positioning Statement Positioning Statement Differentiation Positioning Statement A positioning statement is an expression of how a given product, service or brand fills a particular consumer need in a way that its competitors don’t. Positioning Statement Target Market ( for whom ) Point of Difference ( reason to buy ) Points of Parity ( frame of reference) Differentiation Is how a company’s product in unique, by being the first, least expensive, or another distinguishing factor. Whatever it is a business can use to stand out from the rest is called differentiation. 3 TYPES OF POSITIONING CONCEPTS Functional Symbolic Experiential position Functional Position resolve problems, provide benefits to customers, or get favorable perception by investors (stock profile) and lenders. Symbolic Position address self-image enhancement, ego identification, belongingness and social meaningfulness, and affective fulfillment. Experiential Position provide sensory and cognitive stimulation. MARKET POSITIONING MAP MARKET POSITIONING MAP It illustrates the range of “positions” that a product can take in a market based on two dimensions that are important to customers. Some possible dimensions of a market map Low price Basic quality Low volume Necessity Light Simple Unhealthy Low-tech High price High quality High volume Luxury Heavy Complex Heathy Hi-tech HIGH QUALITY MARKET POSITIONING DIAGRAM LOW PRICE HIGH PRICE LOW QUALITY POSITIONING STRATEGIES PRODUCT USER STRATEGY Under this strategy, the firm attempts to associate a product with a user or a class of users Examples: Gatorade is positioned as a sports drink for men and women who indulge in sports Cerelac is positioned as a product for babies PRODUCT CLASS STRATEGY Under this strategy, marketers highlight the product class association Example: Green Cross Alcohol is positioned as a brand that help fight germs. PRODUCT BENEFIT STRATEGY Under this strategy, products are positioned on the basis of the benefit they provide. A well-made product usually offers more than one benefit. Example: Gaviscon is positioned as a product which provides relief from heartburn and acid indigestion PRICE AND QUALITY STRATEGY The consumers looks for a product within categories based on price and quality, and then selects the product with the price/quality combination that is most suitable to their needs. SPECIFIC PRODUCT FEATURE STRATEGY This positioning strategy is the most widely used among firms. it associates a product with it specific features. Example: Oppo f1 smartphone has positioned itself based on its selfie features COMPETITOR STRATEGY Under this strategy, the firm's product is positioned to appear better thanthat its competitors. Other possible positioning strategies Offer more for less Offer more for more Offer more for the same Offer less or much less