Marketing Plan Executive summary What is your company name? What is your product? Market situation. What is available in the market? What need can you fill in the market? What has Marketing got to do with pricing? Who’s responsible for setting and Changing Price? Different Brands for Different Market Segments at Different prices. Asking the right questions The good question to ask: What irritates your customers? This might open for you a sure market because it tells you what your customer really need from a product. Example: Bayad Centers. (limited offices- and far out from place of work and time constraints- for utility payments.) • BDO’s 8:30am -6:00 pm, Monday to Saturday banking hours. • BPI’s online banking. (no more long queue please!) Asking the right question: • At what price are you NOT willing to buy this product anymore? • People don’t know what they want. But they do know what they don’t want. What is the most common question asked in the TV today? Hanggang saan aabot ang Php 20 mo? Question • You prescribed in a previous column that a market leader with a premium product should introduce its own low-priced product when it’s threatened by price brands such as generics. But won’t that cannibalize its premium brand’s market share and therefore lose business? Answer The case of Tang orange juice drink. It’s important to diagnose the situation correctly. The first thing to remember in this diagnosis is that the market is segmenting into a premium segment and a price segment. • When faced with two different market segments each with its own priority needs, be sure you have two products each specifically tailored to satisfy what each segment is looking for, if you want to maintain market share and competitive status. How should you respond to our competitors’ lowering of their prices? • Let’s say you’re into packaged food and bottled beverage markets. Your competitors are cutting prices of their products, but your products’ prices still has about 10% or 15% more than the competitors. • You’ve seen mixed results of your responses to cutting prices. Sometimes sales fall only slightly. Sometimes it remains unaffected. Then at other times, it really falls. This tells you that you don’t know or really understand whether lowering your prices is the right response to competition. The Insight • There are essentially two basic ways of looking at pricing in this case. The traditional/ conventional way and the non-traditional way. • Traditional way means you lower your prices whenever your competitors lower theirs. • Non-traditional means you look at your consumers’ behaviour. It’s a consumer segmenting behaviour. • Just as positioning is both a marketer behaviour and a consumer behaviour, so is segmentation. • But what most people assume is that it’s the marketer who segments the market. This maybe true, but it’s just as true that consumers segment themselves. • Consumers’ most frequent segmentation behaviour is by price. Research on consumer purchases of vitamin supplements Two set of values: Quality and price. • Subeconomy : top priority is for really cheap vitamin and “as long as BFAD approved”. E.g. generics • Economy: cheap vitamins but with at least minimum level of quality. E.g. United Home Products. • Premium: Priorities are quality and price is secondary. E.g. Clusivol • Super-premium : quality is first and foremost and price is not an issue; “Don’t talk to me about price. What do you think of me? Poor?” ; Pharmaton, Centrum are in this category. • The brands representing the four segments are widely apart and differing in prices. But they are all selling and making money. That’s solid proof that there’s price segmentation among vitamin consumers. Think price segmentation Thinking about the pricing in terms of price segmentation drastically shifts the focus of the pricing problem. You no longer ask: “Should the price be changed or not (reduced or not, raised or not)?” Instead, your question becomes: “What product variant or new product formulation best fits the subeconomy segment? What variant for the economy, premium and super premium? The issue of changing price still remain. But that’s when another brand in the same price segment makes the predatory pricing move. It’s not about price changes by a brand in another price segment. Pricing a staple food • Subeconomy: NFA variety, P18/ kilo • Economy: Angelica variety 24/kilo or the Jasmin or Magnolia variety of P 25/kilo • Premium: Sinandomeng P 34/kilo or Dinurado at P 35/kilo • Super premium: Malagkit haba P 43/kilo or Malagkit bilog P52/ kilo, or organic variety P 60/kilo Positioning through price segmentation Case: Company’s low cost brand is selling faster than premium brand. Should you increase price of the low cost brand to take advantage of its growth? Analysis That all depends on how your economy brand’s percent increase in price compares with percent fall in the quantity that its consumers will buy after the price increase. Analysis Economic principle of Price Elasticity of Demand: • Revenue = price x quantity bought Individual / Group Project