MBA 501 Managing the Networked Enterprise COURSE OUTLINE MBA 501 Managing the Networked Enterprise Spring 2018 Professor/Instructor: Telephone: Office: Email: Office Hours: Carson McPherson 753-3245 TBA carson.mcpherson@viu.ca Friday: 11:30am-1pm MBA / MScIB Program Faculty of Management MBA 501 Managing the Networked Enterprise MBA 501 Managing the Networked Enterprise Table of Contents MBA / MScIB Program 1 Faculty of Management 1 The Purpose of this Course Outline 3 What is a Learning Outcome? 3 Course Description 3 Course Objectives 3 Learning Outcomes 4 Knowledge and Understanding 4 Skills and Attributes 4 Required Reading List 4 Course Text: 5 Course Structure 5 Grading Scheme 5 Method of Evaluation 5 Instrument & Weighting and Due Dates 5 Academic Standards and Procedures 7 Academic Misconduct 7 Referencing 8 Schedule of Topics and Readings 8 MBA 501 Managing the Networked Enterprise The Purpose of this Course Outline The purpose of this course outline is to provide you with information about lecture/seminar details, assignment details, contact details for teaching faculty and information about learning resources. The aim is to provide sufficient information to enable you to study effectively. One of the functions of this course outline is to help you plan your workload by giving you sufficient information at the start of your studies. It is important to realize that the course outline is just one mechanism to help you with your studies and that you need to utilize the full range of support that is available at Vancouver Island University. You need to read the Student Handbook as well. Your main lines of support are as follows: ▪ Course Professor/Instructor ▪ Director, MBA Programs ▪ Dean, Faculty of Management What is a Learning Outcome? You will note below that this course outline specifies “learning outcomes” for the course. A learning outcome characterizes what it is that you are expected to have learned at the end of the course, if you have successfully completed it. Learning outcomes are specified in terms of what knowledge/understanding and skills you will have acquired. This will then tell you beforehand what the course aims to teach you and what it is that you need to learn in order to succeed. It is important to realize that the assignments for this course are designed to test your achievement of the stated learning outcomes. Course Description This course addresses the ways in which managers use modern business information systems and networks to enhance the management process and promote business outcomes. Building on core concepts of the role and function of information systems in the organization, the course will focus on the key areas of management decision making related to investment in and strategic management of information technology resources. The impact of digital network and communications technology on modern business activities and strategies will be a core theme of the course. MBA 501 Managing the Networked Enterprise Course Objectives The Objectives of the course are to enable students to: ▪ examine the role of computerized information systems (IS) within the business organization ▪ understand a range of issues raised for managers through the use of computerized IS within the organization Learning Outcomes Knowledge and Understanding Successful students will have a knowledge and understanding of: ▪ ▪ ▪ ▪ ▪ concepts relating to the role and function of networked business information systems, and the typical applications found in the modern organization; typical activities and decisions involved in the acquisition and/ or development and management of networked business information systems and their impact on organizations; information systems and eBusiness strategy; the development and use of networked business information systems in the context of promoting overall business objectives, and the place of information technology management within the organization; how networked business information system activities are led and managed in the context of the intersecting interests of business executives, IT executives, partner organizations, and IT users. Skills and Attributes Successful students will have the ability to (skills and attributes): ▪ ▪ ▪ ▪ ▪ explain the role of, and comment on a range of modern business applications; survey the range of activities involved in, and decisions related to, the acquisition and/or development of a business information system; comment critically on information systems and eBusiness strategy; appreciate the effective use of communications and information technology; present a rationale for decision-making around the strategic use of networked business information systems using appropriate supporting data MBA 501 Managing the Networked Enterprise Required Reading List Course Text: ALL REQUIRED READINGS FOR WEEKLY CASE STUDIES WILL BE SUPPLIED OR ARE FOUND IN THE BOOKSTORE. INSTRUCTIONS WILL BE GIVEN IN CLASS. All weekly class information can be found here: http://carsonmcpherson.ca/mba-501/ Course Structure The class meets for 3 hours once each week. Classroom sessions will include lectures, discussion periods and break-out group sessions. Participation in class discussions and breakout groups is an important part of the course. Students are expected to complete all required readings prior to class. Grading Scheme A+ A A- 90 – 100% 85 – 89% 80 – 84% B+ B B- 76 – 79% 72 – 75% 68 – 71% C+ C C- 64 – 67% 60 – 63% 55 – 59% D F Referrals <55 Failure Method of Evaluation Instrument & Weighting and Due Dates Instrument Team presentation and written briefing paper on a topical issue or problem related to the management of networked business information systems. Weighting 40% 2 Individual assignment: written research analyst report 40% 3 In Class Case Studies & Quizzes 20% 1 100% Due date Presentation dates will be assigned to teams. Written reports are due by 4:30pm the day of your presentation via email. Friday, April 13th, 11:55 pm via email Ongoing MBA 501 Managing the Networked Enterprise Assignment Information 1. Team presentation and written briefing paper on a current topical issue or problem related to information systems technology, management, acquisition, or development. Teams will be formed, and team topics assigned by Week 2 of the course at the latest. The written report will be in standard business format, simulating a report for senior management. Report and presentation outlines will be covered in class. The presentations will take the form of a presentation to the senior executives of a medium-sized company. The report should be between and 2,500 and 3000 words. In addition to taking part in their own presentation, each team will also form one of the “Executive Teams” to ask probing questions of presenters from other teams. The roles of questioners will be assigned just prior to the presentations, so students must be prepared to ask pertinent questions related to the entire range of topics covered throughout the course. The quality of the questions asked will form part of the evaluation. Presentations will be scheduled between weeks 10 and 12 of the course. The written element of this assignment is due on the week of your assigned presentation via email. Full instructions will be provided in class. 2. Written Business Analyst Report - The written assignment takes the form of a research analyst’s report in which students are expected to present a rationale for decision-making around the strategic use of networked business information systems using appropriate supporting data. The purpose of such a report is to deliver insights to an internal or external client to support strategic planning. You will be expected to comment critically on the relationship between business information systems and strategy, drawing both from the material covered in class and from individual study. The report should be between and 1500 and 2000 words. This is an individual assignment and is due on: Friday, April 13th, 4:30pm via email Full instructions will be provided in class. 3. Case Studies and Quizzes - Beginning in week 2, each class will include the review of a business case study which will be supplied to students via email prior to class. Students are required to review the case studies in detail and come to class prepared to discuss the nature of the case and engage in discussion based on a series of questions that will be supplied with each case. Case studies will cover a variety of practical topics from the information systems management literature. Evaluation will be based on your preparation for class including having completed the readings prior to class and your participation in discussion in class. MBA 501 Managing the Networked Enterprise Academic Standards and Procedures • Assignments must be submitted online in D2L and/or by email. Exact process will be confirmed in class. • The MBA/MScIB Student Handbook details the standards and regulations for the program. The following additional detail applicable to this course is provided below. Subject to Section 3.3.1: o Late assignments will be penalized and occur a 10% penalty per day to a maximum of 3 days (including weekends) at which a failing grade will be given. o Missed tests will be awarded a failing grade. • Assignments must be free of spelling, punctuation, and grammatical errors. Grades will be lower for assignments containing such errors. • Extensions will be granted only on medical or compassionate grounds and will not be granted because of work or other commitments. Requests for extensions must be made in writing to the professor prior to the due date. Medical certificates or other evidence must be attached and must contain information that justifies the extension sought. • “Free riders” are individuals who coast on or use the efforts of others. It can be a problem in academic settings when teamwork is submitted for credit. Therefore, it is important that each group member makes effective contributions to the assignment. The teamwork assignment must include a statement, signed by all group members, to acknowledge that each team member has contributed equally. Ensure your understanding of Section 6: Academic Integrity and Misconduct. Academic Misconduct Academic misconduct will not be tolerated. Academic misconduct includes, but is not limited to: giving or receiving information during any quiz, test or exam; using unauthorized sources of information during any test or exam; and plagiarizing the work of another person. A full version of this policy can be viewed on the Internet at: https://isweb.viu.ca/policy_procedure/docshow.asp?doc_id=22685 MBA 501 Managing the Networked Enterprise Referencing Plagiarism refers to the practice of presenting the words of another author (it may be a text writer or another student) as your own. This is not permitted. At times you will be asked to learn about and discuss the views or theories of others. This should be done with appropriate acknowledgement of source materials. In other words, you must reference your work. Acknowledge your sources – both direct and indirect quotes – with in-text citations. Faculty of Management (Business) requires the APA style of referencing for academic papers. Resources for using APA are available from the VIU Writing Centre (Library, Room 474). You can find their hours of operation and access to online student resources (including tutorials and a printable Quick Guide) at: http://sites.viu.ca/writingcentre/. Note: Wikipedia is not an acceptable source and must not be used. All references will be assessed for their quality. It is expected that scholarly, peer reviewed journals, professional or trade journals, and textbooks will provide the primary sources used in student work. Consultant or personal web pages should not be used as a substitute for reading and referencing original source documents. MBA 501 Managing the Networked Enterprise Schedule of Topics and Readings Week Week 1 Jan 12 Week 2 Jan 19 Week 3 Topics Readings CONCEPTS IN NETWORKED BUSINESS INFORMATION SYSTEMS Introduction to the course See course website for this week's Assignments overview material to read / watch / listen Case study overview Teams assignments Understanding information, its management, and the adoption of IT in the business environment See course website for this week's material to read / watch / listen Essential technologies in the digital economy and today's businesses See course website for this week's material to read / watch / listen Jan 26 Systems for supporting decision-making, collaboration and knowledge work Week 4 The role and importance of BIS and IT management in the enterprise. See course website for this week's material to read / watch / listen Feb 2 Where does BIS management fit in the organization and what kind of leaders are needed? ACQUISITION, MANAGEMENT AND DEVELOPMENT OF INFORMATION SYSTEMS Week 5 Methods of acquiring information systems See course website for this week's Systems development life cycle material to read / watch / listen Feb 9 Initiating systems development Systems analysis and design Week 6 Feb 16 Week 7 Group Project Working Day See course website for this week's material to read / watch / listen BIS Project Management/ Outsourcing/ Security See course website for this week's material to read / watch / listen READING WEEK – NO CLASSES READING WEEK – NO CLASSES Managing change: the impact of integrating MIS into the organization See course website for this week's material to read / watch / listen Feb 23 Week 8 Mar 2 Week 9 Mar 9 MBA 501 Managing the Networked Enterprise MANAGEMENT AND STRATEGY ISSUES IN INFORMATION TECHNOLOGY Week 10 IT planning, strategy and strategic alignment See course website for this week's material to read / watch / listen Assessing the value of IT Written Report for Presenting Team(s) Due Friday March 16th via email (4:30PM) Mar 16 The future of IT in the enterprise: commodity or business driver? PRESENTATIONS Week 11 E-Business: technologies and business models See course website for this week's material to read / watch / listen PRESENTATIONS Written Report for Presenting Team(s) Due Friday March 23rd via email (4:30PM) eBusiness strategy – case examples from student research reports See course website for this week's material to read / watch / listen Defining strategic direction in eBusiness Written Report for Presenting Team(s) Due Friday March 30th via email (4:30PM) Mar 23 Week 12 Mar 30 Week 13 PRESENTATIONS Defining strategic direction in eBusiness April 6 Managing emerging technologies Week 14 April 13 Course conclusions and key takeaways overview See course website for this week's material to read / watch / listen See course website for this week's material to read / watch / listen Research report due: Friday, April 13th, 11:55 pm via email