A Strategic Review of Toyota in Europe UP807150, UP773405, UP877699, UP919743, UP821660, UP800215 Order of Presentation… • Introduction to Toyota • Environmental Analysis • Internal Resources • SWOT Analysis • Options for future development • Final recommendations for future development • References Introduction to Toyota • Toyota was founded in 1936 in Japan • Toyota started selling cars in Europe in 1963 • In 1992 Toyota began full production of cars and engines in the UK • Toyota has invested over 9 billion euros in Europe since 1990 • Toyota’s HQ in Europe is in Brussels, Belgium (Toyota, n.d.) • Toyota’s market share has fluctuated between just under 4% and 4.4% as the biggest Asian brand in Europe by volume (Bekker, 2018) Environmental Analysis • PESTEL Analysis • Porters 5 Forces • Industry life cycle • Strategic group analysis PESTEL Analysis POLITICAL LEGAL ECONOMICAL PESTEL SOCIAL ENVIRONMENTAL TECHNOLOGICAL Political • Brexit – thousands of jobs at risk, uncertainty around Brexit is halting investment into the automobile industry (O'Carroll & Topham, 2018) • Trade Tariffs - world trade organisation tariffs of 10% (Foster & Kirkup, 2017) • Government Instability - Countries including the UK and Spain have low political stability (MacDonald & Majeed, 2011) Economical • Fuel Costs - UK are experiencing the fastest rise in fuel prices for 18 years (Wallace, 2018) • Tax - A rise in tax may lead to companies in Europe having to pay higher levels of business tax • Income Rates - Wage increases in Europe may lead to increase in disposable income (Trade Economics, n.d.) Social • Health Awareness - People becoming healthier and living longer due to increase in physical activity • Environmental Attitudes - Increase in people looking to purchase electric and hybrid cars to look after the planet • Demographic Change - Europe has seen an increase in population (World Population Review, n.d.) Technological • Social Media - Use of social media has continued to rise in recent years • Production Methods - New technology advancements may lead top improved production methods Environmental • Carbon Emissions - Shift in trend towards low carbon emission vehicles such as electric cars and hybrids • Raw Materials - The raw materials initiative that came in during 2008 indicates that their must be a fair and sustainable supply of raw materials (European Comission, n.d.) • Waste & Noise - There has been an increase in awareness regarding noise pollution Legal • Advertising Laws- Under EU law misleading advertisement is not allowed Employment Laws- Conditions of employment must be followed, e.g. equal pay, working hours and working conditions all need to meet EU regulations • Health & Safety- Health and safety legislations must be followed by businesses when operating within the EU(European Comission, n.d.) • • • Small compared to big companies such as Toyota Certain part may be difficult to make Cost of switching may be high, negotiating contracts Threat of entry: low • • • • Economies of scale, experience curve Lots of capital required, R&D Brand image is important Market saturated PORTER’S 5 FORCES Bargaining power of suppliers: medium • • • Trains, planes, buses, walking Lots of other brands Low cost cars and eco friendly Competitive rivalry: high Threat of substitutes: medium Bargaining power of buyers: high • • • Many alternatives, saturated market, very little diversification (Augsburg, 2016) High access to information No switch costs Supplier Power (Low to Medium) • Suppliers influence prices • Raw materials – homogenous, easy to swap • Oligopolistic concentration in key technical car components Buyer Power (Medium to High) • Many alternative brands within the market • High levels of brand loyalty • High access to information and comparison through the internet • Low switching costs Threat of new entrants (Low) • Brand image - crucial within the industry in relation to quality and reliability • Start up costs - high which requires high levels of capital • Strict regulations in terms of government policy • High R&D costs Threat of substitutes (Medium- High) • flying, trains, buses and cycling Competitive Rivalry (high) • The automobile industry is a very competitive industry, companies in the industry include BMW, Audi, Toyota, Mercedes, Ferrari etc. Industry Lifecycle Henry Ford introduced the Ford Model T in 1908 and ford moved into the European car industry in 1911 (Binder & Rae, 2018) Following WW2 the total world output increased by 10 fold within a 35 year period (Binder & Rae, 2018) In France 3 major firms, Renault, Citroen and Peugeot emerged in the 1920’s (Binder & Rae, 2018) The introduction stage of the car industry started in 1867 in France when the 1st steam car hit the road (Gerbeau, 2005) Over the past 30 years the car industry has hit the maturity stage of the industry lifecycle, this is clear as recently as firms in this industry have spent almost all their energy on advertising and on price wars, not product innovation (Gerbeau, 2005) In order to extend the lifecycle of the car industry companies are going to have to adapt to meet changes in consumer trends, for example the shift towards electric and hybrid vehicles During the 70s and 80s the shakeout stage of the car industry took place and companies such as American Motors and Checker went out of business It can be seen that the car industry is declining somewhat, for example sales of passenger vehicles in China dropped by 5.8% in 2018. Furthermore, sales in Europe fell by 8.1% (Partington, 2019) INDUSTRY LIFECYCLE • Mature “forever” • Cyclical (Johnson, 2017) • Economical growth (TradingEconomics, 2019) • Consumer spending (TradingEconomics, 2019) • Acquisitions and mergers (Augsburg, 2016) Strategic Group Analysis Porters Value Chain Logistics & Operations • effective and efficient operations • LEAN • just-in-time, andon, kaizen, jikoda, Kanban, pull system throughout operations • Reengineering (Toyota, 2019) Value Chain Analysis of Toyota Primary Activities: Operations- Toyota has several R&D sites and has several distribution channels across the world which supplies its customers (Toyota, n.d.). Marketing and Sales- Toyota invests heavily into marketing and promotion, especially in the form of advertisement. This can be seen as in 2015 and 2016 the company invested $4 billion in advertisement. Its because of this high level of advertisement why the companies brand is well known and well represented (Shirouzu, 2018). Support Activities: Technology Development- The company has great production technology which is why Toyota is globally known for its phenomenal engineering and technology which produces high quality vehicles (6Sigma, 2017). VRIO Value: The company holds massive experience in manufacturing, selling, designing and distributing cars and have utilised this strength to penetrate into a different segment of cars, such as luxury and budget shoppers (Toyota Europe, 2019). Rarity: The company has successfully mastered the capability of making the processes rare and developing a competitive edge for the company (DmillsToyota, 2019). Imitability: The company has kept the designs very simple and easy to put together or take them apart. This simplicity also enables the company to make cheaper and efficient manufacturing (DmillsToyota, 2019). Organisation: Toyota has manufactured vehicles for many decades with increasing market share, revenues and the position as the market leader. The company has structured itself in a way to attain sustainable success (Toyota Europe, 2019). SWOT Analysis STRENGTHS WEAKNESSES OPPORTUNITIES THREATS Strengths: • Strong focus on research and development (R&D) • Recognisable and valuable brands • Toyota’s production system • Highly competent company in electrified vehicle production • Toyota’s 2050 environmental challenge • Historically Toyota produce highly dependable vehicles Weaknesses: • Lack of competence in autonomous vehicles • Negative publicity due to large number of vehicle returns • Poor brand portfolio Opportunities: • Wage increases in Europe • New technological advancements • Trend towards the want and need of hybrid and electrical vehicles • Population increase in Europe • Rise of social media as a form of advertisement Threats: • Brexit- Thousands of jobs at risk • Tariffs • Government insecurity in certain European countries • Tax increases • Rise in fuel costs • Shift in Europe towards a healthier lifestyle ANSOFF Matrix • Market Penetration- This will involve Toyota creating a growth strategy featuring existing products in existing markets. This could be done through the introduction of sales promotion, personal selling or through competitive pricing strategies. • Product Development- Toyota are innovating with the introduction of the electric car. The company could increase their production levels of this product within Europe to meet the surge in demand for electric vehicles. • Market Development- This will involve creating new distribution channels or exporting. A strategy like this will be great in the long term for the company as the growth of the distribution channel will increase efficiency of marketing. • Diversification- This will involve Toyota branching into new markets using new products, this will require a surge in resources which will require a huge financial investment which may not be viable due to the risk of the strategy. Final recommendations for future development •Market Penetration is the best strategy for Toyota 1. Increased promotion (Especially of Hybrid vehicles) using social media 2.Increase distribution channels 3.Price adjustment of hybrid vehicles • Product Development/diversification could also be another suitable strategy. The UK government is targeting an 80% reduction in all greenhouse gases by 2050, comapared to 1990 levels. Hydrogen has the highest specific energy density of any nonnuclear power source. It is inexhaustible and non-toxic; it can be created using many sources, stored indefinitely and can be shipped relatively easily. Although going through testing and R&D is costly, Toyota may look to move into hydrogen powered vehciles in a similar fashion to their earlier innovation with their hybrid vehicle the Toyota Prius in 1997. References 6Sigma. (2017, March 23). 6sigma.us - Benefits of Toyota Production System (TPS). Retrieved 2019, from 6sigma.us: https://www.6sigma.us/six-sigma-articles/benefits-of-toyotaproduction-system-tps/ Bekker, H. (2018, January 17). 2017 (Full Year) Europe: Best- Selling Car Manufacturers and Brands. Retrieved 2019, from Best Selling Cars.com: https://www.best-sellingcars.com/europe/2017-full-year-europe-best-selling-car-manufacturers-and-brands/ Binder, A., & Rae, J. (2018, August 2). britannica.com - Automotive industry. Retrieved 2019, from britannica.com: https://www.britannica.com/technology/automotive-industry DmillsToyota (2019). VRIO Analysis. Retrieved from DmillsToyota Website: https://dmillstoyota.wordpress.com/2017/02/18/vrio-analysis/ European Comission. (n.d.). ec.europa.eu - Misleading and comparative advertising directive. Retrieved 2019, from ec.europa.eu: https://ec.europa.eu/info/law/lawtopic/consumers/unfair-commercial-practices-law/misleading-and-comparative-advertising-directive_en European Comission. (n.d.). ec.europa.eu - Policy and Strategy for raw materials. Retrieved 2019, from ec.europa.eu: https://ec.europa.eu/growth/sectors/raw-materials/policy-strategy_en Foster, P., & Kirkup, J. (2017, February 24). telegraph.co.uk - What will Brexit mean for British trade? Retrieved 2019, from telegraph.co.uk: https://www.telegraph.co.uk/news/0/whatwould-brexit-mean-for-british-trade/ Gerbeau, P. (2005, October 13). open.edu - Lifecycle of the car industry . Retrieved 2019, from open.edu: https://www.open.edu/openlearn/money-management/management/businessstudies/lifecycle-the-car-industry MacDonald, R., & Majeed, M. T. (2011). Causes of corruption in European countries: history, law, and political stability. Glasgow: Business School - Economics, University of Glasgow. O'Carroll, L., & Topham, G. (2018, June 26). The Guardian.com - Brexit uncertainty puts thousands of jobs at risk, car industry warns. Retrieved 2019, from The Guardian.com: https://www.theguardian.com/politics/2018/jun/26/brexit-uncertainty-putting-860000-jobs-at-risk-warns-car-industry Partington, R. (2019, January 9). theguardian.com - Chinese car sales fall for first time in more than 20 years. Retrieved 2019, from theguardian.com: https://www.theguardian.com/world/2019/jan/09/china-car-sales-fall-for-first-time-in-more-than-20-years Porter, M. (2008). The five competitive forces that shape strategy. Harvard Business Review. Jan 2008. 79-93 References Continued… Shirouzu, N. (2018, June 21). uk.reuters.com - Exclusive - Toyota, pressed to innovate, is cutting marketing costs to fuel research. Retrieved 2019, from uk.reuters.com: https://uk.reuters.com/article/uk-toyota-china-dentsu-exclusive/exclusive-toyota-pressed-to-innovate-is-cutting-marketing-costs-to-fuel-research-idUKKBN1JG3KH Toyota. (n.d.). toyota.co.uk - Our History. Retrieved 2019, from toyota.co.uk: https://www.toyota.co.uk/world-of-toyota/careers/tgb-history Toyota. (n.d.). toyota-global.com - Globalizing and Localizing Manufacturing. Retrieved 2019, from toyota-global.com: https://www.toyotaglobal.com/company/vision_philosophy/globalizing_and_localizing_manufacturing/ Toyota Europe (2019). Business Customers. Retrieved from Toyota Europe Website: https://www.toyota-europe.com/business-customers/ Toyota Europe (2019). Environment. Retrieved from Toyota Europe Website: https://www.toyota-europe.com/world-of-toyota/feel/environment Toyota Europe (2019). European Logistics. Retrieved from Toyota Europe Website: https://www.toyota-europe.com/world-of-toyota/feel/operations Toyota Europe (2019). Headquarters. Retrieved from Toyota Europe Website: https://www.toyota-europe.com/world-of-toyota/feel/operations/made-ineurope/headquarters Toyota Europe (2019). Operations. 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