M M INSTITUTE OF MANAGMENT First MST Feb. 2019 Class: BBA 4th Time of Exam:9:00-10:30 am Paper Title and Code: E-Commerce (BBIT-03) Date of Exam:15/02/2019 Maximum Time: 1.30 hrs Maximum Marks: 30 Note: All questions are compulsory. Section A Q.1 case study Voice based 511 traveler information line Tellme Networks, Inc. Developed the first voice activated 511 traveler information line in Utah, setting a national example for future 511 services to be launched by department of transportation (DOT) agencies on state basis in the United States. The 511 service debuted on December 18, 2001. Simply using their voices, callers on regular or cell phones within the state of Utah are now able to request and get real time information on traffic, road conditions, public transportation & so on. The answers are generated from the internet and participating databases. In july 2000, the US federal communication commission (FCC) officially allocated 511 as the single nationwide number for traveler information, in the same way callers can dial 411 for directory assistance & 911 for emergency services. Previously, state governments and local transportation agencies used more than 300 local telephone numbers nationwide to provide traffic & traveler information. This marks the first time the people can use one number to assess travel information whether they are touring the country or simply driving home from work. The Utah 511 travel information line is provided as a free service by Utah DOT. During February 2002 olympic Winter games, callers were able to request event schedules, driving directions, up to the time news and announcements, and tips for avoiding traffic congestion.”The phone is the ideal medium to make government services available & accessible to general public,”said Greg Connel, Director of Public sector operations at Tell me. The 511 application is a special use of voice portals, which enable users to access the web from any telephone by voice. Q1 Is this G2b or G2C, why? Q2 What is the role of Tell me? What internet technology is used? (10 Marks) Section B Q.2 (a) Define E commerce (b) What is B2B2C? (c)Define B2E (d) What is Intra business? (e) Define Mobile Commerce Q.3 Q.4 (1*5=5) What is E-commerce? What are its advantages & disadvantages? OR What is value chain in E-commerce. Explain with the help of suitable examples. Differentiate between E commerce & E business. OR Describe the basic network architecture & the layered model. (5Marks) Q5 Differentiate between intranet & Extranet. OR Explain porter’s value chain model. M M INSTITUTE OF MANAGMENT First MST Feb. 2019 (5Marks) (5Marks) Class: MBA 2nd Paper Title and Code: E-Commerce (MBIT-02) Maximum Time: 1.30 hrs Time of Exam:02:00-03:30 pm Date of Exam:15/02/2019 Maximum Marks: 30 Note: All questions are compulsory. Section A Q.1 case study Voice based 511 traveler information line Tellme Networks, Inc. Developed the first voice activated 511 traveler information line in Utah, setting a national example for future 511 services to be launched by department of transportation (DOT) agencies on state basis in the United States. The 511 service debuted on December 18, 2001. Simply using their voices, callers on regular or cell phones within the state of Utah are now able to request and get real time information on traffic, road conditions, public transportation & so on. The answers are generated from the internet and participating databases. In july 2000, the US federal communication commission (FCC) officially allocated 511 as the single nationwide number for traveler information, in the same way callers can dial 411 for directory assistance & 911 for emergency services. Previously, state governments and local transportation agencies used more than 300 local telephone numbers nationwide to provide traffic & traveler information. This marks the first time the people can use one number to assess travel information whether they are touring the country or simply driving home from work. The Utah 511 travel information line is provided as a free service by Utah DOT. During February 2002 olympic Winter games, callers were able to request event schedules, driving directions, up to the time news and announcements, and tips for avoiding traffic congestion.”The phone is the ideal medium to make government services available & accessible to general public,”said Greg Connel, Director of Public sector operations at Tell me. The 511 application is a special use of voice portals, which enable users to access the web from any telephone by voice. Q1 Is this G2b or G2C, why? Q2 What is the role of Tell me? What internet technology is used? (10 Marks) Section B Q.2 (a) Define E commerce (b) What is B2B2C? (c)Define B2E (d) What is Intra business? (e) Define Mobile Commerce Q.3 Q.4 (1*5=5) What is E-commerce? What are its advantages & disadvantages? OR Discuss economic potential of E Commerce (5Marks) Differentiate between E commerce & E business. OR Describe the basic network architecture & the layered model. (5Marks) Q5 Discuss the obstacles in E Commerce. OR What is the impact of Ecommerce on business (5Marks) M M INSTITUTE OF MANAGMENT First MST Feb. 2019 Class: DBM 4th Time of Exam:11:30-01:00 pm Paper Title and Code: E-Commerce & Cyber Date of Exam:16/02/2019 Laws(MBIT-02) Maximum Time: 1.30 hrs Maximum Marks: 30 Note: Attempt any three questions. 1. What is E-commerce? What are its advantages & disadvantages? 2. Discuss the architectural framework of e commerce. 3. Discuss the forces behind e-commerce in detail. 4. Discuss the different types of e commerce. 10 10 10 10