Chapter 2
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Managers accomplish work efficiently in spite of the work of other people.
A. True
B. False
2. HRM specialists are usually trained in economics.
A. True
B. False
3. Human resource management is a process that consists of staffing, firing, and
compensation.
A. True
B. False
4. Human resource management practices are determined, in part, by standard management
theory and practice in U.S. business.
A. True
B. False
5. Labor unions were founded and exist to assist workers in dealing with the management of
an organization.
A. True
B. False
6. Recruiting is the first step in training.
A. True
B. False
7. Employee relations activities deal with labor unions.
A. True
B. False
8. When a corporation sends its American employees overseas, the HRM functions are more
complex.
A. True
B. False
9. In the staff meeting of the Vice-President of Human Resources for a large corporation, a
report is given on the use of office telephones for personal phone calls. The primary
management function emphasized is ____________.
A. planning
B. motivating
C. leading
D. controlling
E. delegating
10. Which of the following are typical responsibilities for the HR professional?
A. setting federal guidelines for employment practices
B. hiring the best qualified candidates.
C. establishing procedures for patent applications and searches
D. planning marketing campaigns
E. firing the CEO
11. Employee benefits are part of which HRM primary activity?
A. Management practices
B. Selection and placement
C. Motivation
D. Training and development
E. Maintenance.
12. Kai, a human resources manager in a United States service organization, has rewritten the
policies and procedures manual and all job descriptions to include the use of fax,
modems, and personal computers. This is an example of which part of the dynamic
environment of HRM?
A. employee involvement
B. technology
C. inception
D. labor unions
E. workforce diversity
13. Which of the following is part of the staffing function?
A. recruiting
B. compensation
C. scientific management
D. health and safety
E. career development
14. Matt makes sure that his employees are satisfied that they are being treated fairly when
they compare their input/outcome ratio to other workers. He is following which
motivation theory?
A. Herzberg: Hygiene
B. Maslow: Hierarchy of needs
C. Vroom: Expectancy
D. Adams: Equity
E. McClelland: Affiliation motives
15. What are the differences between human resources management in a large and a small
business?
A. Small businesses are exempt from many employment laws.
B. Large businesses usually have a generalist and no specialists.
Small businesses need only the employment function, and, therefore, hire only
C.
employment specialists.
D. Small businesses use shared services.
E. Small businesses can afford to hire only specialists.
16. What happens to the HR functions when a firm expands to include international
operations?
A. Selection must include not only the employee, but also the entire family's needs.
Work documentation for employment (social security numbers, identifications,
B.
etc.) is simplified.
C. Medical care and other insurance provisions are unchanged.
D. Orientation should be done onsite.
E. HR is removed from any involvement with such employees.