Let’s Talk Business: Insurers’ Market Repository (IMR) System IMR System The Insurers’ Market Repository or IMR is a key piece of infrastructure for the London Insurance Market. It XIS in early 2000 and supports the electronic processing of claims through interfaces with CLASS and the IMR, as well as providing enhanced functionality to enable its users to share documents and process claim transactions, eliminating paper and reducing turnaround times for claims processing. Based on statistics, It is split into 2 sections the IMR manages over 63 million documents, has over 10,500 registered and Section 1: A&S (Accounts and Settlements) active users with an annual user growth rate of supports documents such as LPANs, slips and 15%. endorsements – i.e. Documents that need to be The underlying document management system of the previous version of the IMR, the WorkSite MP (‘WSMP’) product, has now been replaced by IBM’s ‘FileNet’ and ‘Content Navigator’ products. Therefore, the IMR service is now served by a modern and supported technology platform. reviewed by technicians at Xchanging to check and process premium and policy-related work items. Section 2: ECF (Electronic Claim Files) and contains all claims documents. A&S IMR is the most predominant channel to submit the MRC and LPAN etc. to XIS