Family Carer:
THE ESSENTIAL GUIDEBOOK 2015
Senior Citizen:
THE ESSENTIAL GUIDEBOOK 2015
[ ashville media group ]
19/01/2015 16:17
Senior Citizens Cover 2015_With Spine.indd 1
2015
www.seai.ie/warmerhomes
Do you know
someone who’s
struggling
to heat
their home?
The Better Energy Warmer Homes Scheme, administered by the Sustainable
Energy Authority of Ireland, funds energy efficiency improvements in
the homes of the elderly and vulnerable. This makes their homes more
comfortable, healthier to live in and more cost effective to run.
This service is provided at no cost to eligible households.
To find out more visit www.seai.ie/warmerhomes
or call 1800 250 204
The Sustainable Energy Authority of Ireland (SEAI) is partly
financed by Ireland’s EU Structural Funds Programme cofunded by the Irish Government and the European Union.
Untitled-4 1
14/01/2015 16:48
1
3
Forewords
19
Useful Contacts
27
Older People’s
Organisations
47
Allowances &
Entitlements
63
Nutrition
69
Fitness & Wellbeing
79
Technology
85
Minding Your Health
101
Safe at Home
111
Legal Information
117
Think Ahead
Editors (Home Instead
Senior Care): Maura McBride,
Deirdre Donaghy
Staff Editor (Ashville Media
Group): Ruraidh Conlon
O’Reilly
Design: Jane Matthews,
Jennifer Reid
Advert Design: Colm
McDermott, Jennifer Reid
Production: Claire Kiernan
Senior Citizen 2015_Contents.indd 1
Managing Editor:
Mary Connaughton
Sales Director:
Paul Clemenson
Published by:
Ashville Media Group, Old
Stone Building, Blackhall
Green, Dublin 7.
Tel: +353 1 432 2200,
Fax: +353 1 676 7100,
Email: info@ashville.com,
Web: www.ashville.com.
C
Contents
In association with:
Home Instead Senior Care,
Q House, Furze Rd, Sandyford
Industrial Estate, Dublin 18.
Tel: 1890 930 013,
Web: www.homeinstead.ie.
Opinions or comments are not
necessarily those of Ashville Media
Group or Home Instead Senior
Care unless otherwise stated. While
every effort has been made to
verify the contents of this guide, no
responsibility can be taken for errors
or omissions.
19/01/2015 16:39
Feel
inspi
red
Get in
volve
d
At Age & Opportunity, we believe that you have
the right to reach your full potential as you age.
That’s why we organise the
annual Bealtaine arts festival,
Go for Life - the national sport
and physical activity programme,
lifelong learning courses like
Ageing with Confidence,
Taking Stock and
The Community Effect,
and plenty more besides.
It is also why we run high-quality
training which leads to QQI
Certification, along with
workshops for those working
with older people.
We provide:
+ Opportunities to engage
in arts and cultural
activities
+ Opportunities for sport
and physical activity
+ Opportunities to learn
and be involved as
active citizens
Age & Opportunity
T: 01 805 7709
E: info@ageandopportunity.ie
www.ageandopportunity.ie
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14/01/2015 16:49
Foreword
Foreword: Ed Murphy
G
rowing old is not easy and over
the last ten years since we
opened Home Instead Senior
Care in Ireland we have uncovered
a number of real struggles families
face. Many families are slow to discuss
ageing issues such as the need for
professional care or home repairs that
will keep the home safe. Many people
do not plan for their senior years
and more often than not our phone
rings for help when there is an emergency. Very rarely do
adult children and their older parents plan and make the
necessary adjustments needed to enjoy their senior years.
Adult children are worried about their parents and keeping
them safe at home. They feel like they should be able to provide
for their parent’s needs without professional assistance. On the
other hand, older parents aren’t always receptive to what their
adult children have to say and can be resistant to care options
outside of the family, despite the fact they want to stay at home.
With this insight, we developed our mission statement: ‘To
enhance the lives of older people, enabling them to live
happy, healthy and independent lives in their homes for
longer than otherwise possible.’ While this mission sounds
simple, making this a reality is quite difficult. Most people do
not think about life during their seniors years until they are in
a situation where their independence is eroding and they rely
on the help of others such as when they suffer a slip or fall, or
develop cognitive difficulties.
The popular quote, “Do not regret growing old. It is a privilege
denied to many”, comes to mind. While ageing presents many
issues, it also presents an opportunity to continue to live a happy,
healthy and independent life, that is, if we take the time to plan
ahead for this important stage in our life.
As Ireland’s largest and most trusted home care provider,
we have a vested interest in helping families age successfully,
SENIOR CITIZEN GUIDEBOOK 2015 |
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Foreword
which is why we have produced this important guidebook.
It is our intention that the Senior Citizen and Family Carer
Guidebook helps families navigate the ageing terrain in Ireland
and think about what it means to age successfully.
The guidebook has been in production for six years and this
year we have opted for a new format – less text and more
clear, relevant information. We have also included advice and
real life stories and examples from those we have seen age
successfully – these are the people who have prepared for
their senior years or who have cared for ageing loved ones and
took steps to safeguard their health, safety, social and family
needs.
While reading this guidebook, we encourage you to think
about your individual wants and needs and the steps that must
be taken to help you age successfully. You may want to ask
yourself questions such as: Are there resources in place to
provide for professional care? Have you appointed a trusted
love one as Power of Attorney? Would you be happy living in a
residential care setting?
By arming people with valuable information and encouraging
a focus on successful ageing, we at Home Instead Senior
Care hope to play a part in changing the face of ageing in
Ireland and see more people enjoying a happy, healthy and
independent life at home for longer than otherwise possible.
Please do not hesitate to contact your local Home Instead
Senior Care to help guide you down the road of successful
ageing and for further senior care information and advice.
Ed Murphy,
CEO, Home Instead Senior Care
4 | SENIOR CITIZEN GUIDEBOOK 2015
0XX_Senior Citizen 2015_Foreword_NEW.indd 4
20/01/2015 11:08
Olympus Body Tec is not a gym
It is a Concept, an Environment, an Experience
IN OUR MICRO STUDIO WE OFFER YOU A UNIQUE AND PERSONAL SERVICE WITH
OUR THREE-WAY INTERGRATED APPROACH TO FITNESS, HEALTH & WELL BEING.
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• EMS (electro muscular
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• Super time-efficient 20 minute
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• Strengthens core stability & spinal
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• No stress or pressure on joints
• Safe, reliable, effective - backed
up by scientific research
• Improved muscle tone and
endurance in weeks
• Injury rehab and pain relief
programmes
• Personal Trainers service
MIND:
WE BELIEVE THAT KNOWLEDGE
EMPOWERS AND KNOWLEDGE
SHOULD BE FREE
• Free weekly workshops in Health &
Nutrition for all our customers
• Topics include Nutrition, hydration, weight
management, lifestyle
• We provide the knowledge you need to
make healthy nutritional choices
• Personal assessments for customers to
combine optimum nutrition with our
unique bodytec equipment
SPIRIT:
WE BELIEVE THAT TIME OUT IS A
NECESSITY NOT A LUXURY
• Free weekly workshops in Meditation and
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• The space to experience the timeless
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• Completes our 3 way approach to Fitness,
Health & Well-bring; Body, Mind Spirit
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TEL: 086 173 1463
EMAIL: HELLO@OLYMPUSBODYTEC.COM
WEBSITE: WWW.OLYMPUSBODYTEC.COM
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11/11/2014 16:24
STOP LIVING OUT OF A GLASS!
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Do you find it difficult to chew certain foods?
DENTAL IMPLANTS CAN HELP:
Dental implants can give you the confidence to eat and laugh
with the knowledge that your teeth are secure. New treatment
options make it possible for you to have implants even if you
have been wearing dentures for many years. Eyre Square
Dental are the leading providers of this treatment in the west
of Ireland. Together, Dr. Fleetwood and Dr. Woods have been
offering this treatment for over twenty years.
To book your consultation call 091 39 64 64
1ST FLOOR, 1 PROSPECT HILL, EYRE SQUARE, GALWAY
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14/01/2015 16:52
Foreword
Foreword: Minister Kathleen Lynch
H
ome Instead Senior Care is to be
congratulated for again putting
together a very useful resource
for older people, for their families, and
for others who support them. It brings
together information on a range of issues
that are relevant to older people, and its
focus is practical and relevant.
We hear a great deal about
demographic time bombs and the
challenge of an ageing population. Let us
always remember, however, that the fact that more and more
people are living into old age is one of the great achievements
of our age, and should above all be celebrated. All sorts of
challenges arise as societies develop and change, and having
more older people is no different, but it also brings huge
opportunity which we must grasp.
As more people stay healthier for longer, we will have to
change our attitude to ageing. Many older people may want
to stay at work for longer than was the case in the past, and
flexible arrangements to allow a more gradual and incremental
winding down from full-time working could benefit older
people but also the employers who would retain their integrity,
experience, and knowledge for longer. Those who have left
full-time work behind them also continue to contribute to
their own families, and to wider society, in a great many ways.
Many children are looked after by grandparents while their
parents are at work, voluntary bodies have the benefit of often
very accomplished and capable retired people, vulnerable
neighbours are befriended and helped.
When older people find themselves in need of support, it is
of course vital that this be available, and the challenge for us
all is to develop supports systems that are flexible enough to
meet needs as they arise, but that also preserve independence,
capacity and dignity. As Minister with responsibility for Older
People, I am working on a number of fronts to review what
SENIOR CITIZEN GUIDEBOOK 2015 |
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19/01/2015 15:23
Foreword
we do now, and to devise ways to do it better in the future so
that older people are recognised and supported to live as well
as possible for as long as possible, and as much as possible
according to their own preferences.
At the end of the day, we should remember that older people
are not separate or different from others. All older people were
once young, and all younger people will hope to get old one
day.
I would like to congratulate everyone associated with this
publication for their hard work. I know that it will prove a helpful
resource for many.
Kathleen Lynch TD,
Minister of State, Department of Health with
responsibility for Disability, Older People,
Mental Health and Primary Care
8 | SENIOR CITIZEN GUIDEBOOK 2015
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Making your life easier with
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■ GP Prescription
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■ Palliative Care
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■ Smartphone App
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Pressure Monitoring
SHOP
ONLINE
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&
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MOBILE APP
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Our locations:
• The Blanchardstown Centre • Glasnevin Avenue • Ballymun • Pavilions, Swords • Ridgewood, Swords
• Rathbeale, Swords • Malahide S.C. • Clarehall S.C. • The Diamond, Malahide Village • Yellow Walls, Malahide
• Dundrum S.C. • Citywest S.C. • Griffeen, Lucan • Kimmage • Sandyford Hall • Adelphi Court, Dundalk
• Lis Na Dara, Carrick Road, Dundalk • The Crescent S.C, Limerick • Paddy McCauley’s Pharmacy, Gorey
• Sherwood’s Pharmacy, Wexford Town
14/01/2015 16:53
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Foreword
Welcome: Tadhg Daly
N
HI recognises the significant
importance of Senior Citizen:
The Essential Guidebook and is
delighted once again to partner and support
the publication.
This guidebook plays a very important
role in supporting and empowering older
people when they are faced with important
decisions.
Living longer is something to be
celebrated and presents new challenges for
our society. This book poses the pertinent questions and provides
the vital and appropriate information and advice for older persons.
NHI represents over 400 private and voluntary nursing
homes that provide dedicated care and a ‘home from home’ in
communities across Ireland. Moving to a nursing home opens up
a new chapter in people’s lives.
The advice regarding nursing home care provided by NHI
within this publication is aimed at providing comfort, reassurance
and important information regarding the dedicated care provided
throughout the nursing home sector.
Nursing home care is focused around the residents’ health
and social care requirements. Our members play a critical role
in healthcare delivery in communities throughout Ireland. Over
22,000 people are being provided with specialist care that is
focused on enabling older persons live fulfilling, enhanced and
independent lives within these homes.
NHI reiterates that it is imperative a Government-led forum
on long-term residential care is established to ensure we plan
appropriately for our ageing population’s long-term residential
care requirements.
We trust the information and advice we have provided will prove
of help and benefit to readers of this publication.
Tadhg Daly
CEO, Nursing Homes Ireland
SENIOR CITIZEN GUIDEBOOK 2015 |
0XX_Senior Citizen 2015_Foreword_NEW.indd 11
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SENIOR HELP LINE
LO CALL 1850 440 444
When listening is helping
Do you need to share a worry?
Or would you just like to talk?
Senior Help Line
Ireland’s only national
confidential listening
Fáilte
service for older people
Provided by trained
older volunteers
Open every day and
every evening 365
days of the year
Isteach
Valuing older people, empowering communities, enriching lives
Valuing older people
empowering communities enriching lives
LoCall 1850 440 444
We are here to listen
Valuing older people, empowering communities
Valuing older people
empowering communities
233920_1C_Third Age_CMD_SC.indd 1
14/01/2015 16:56
Foreword
Foreword: Karen Smyth
S
enior Citizen: The Essential
Guidebook is an invaluable
resource for everyone and we are
delighted to contribute to it once again
this year. By providing useful, accurate
information, it helps you to make choices
and decisions about your life and what is
best for you.
In that way, the guidebook complements
Age & Opportunity’s message: that we
all deserve to be the decision-makers
in our own lives and we can all make a difference to the
lives of those around us. As the country’s over-50 population
increases, older people are playing an even greater role in the
life of your community. At Age & Opportunity, we keep working
to inspire and empower you to live a healthy and fulfilling life
so that you can keep up that contribution as you age.
Senior Citizen: The Essential Guidebook gives you up-todate information on entitlements, on legal issues, on how to
keep healthy and active, on care and support choices and so
much more. Knowing what’s available and being able to act
upon that knowledge are at the heart of maintaining, or even
improving, your quality of life.
Through our Go for Life programme, we are reaching over
40,000 people, getting more people active and engaged,
keeping joints flexible and bones healthy, and encouraging
people to take the lead in getting their local group moving or
getting sporting clubs to run activities for older members.
Through our Get Engaged programme, we are working with
different counties to help older people to make a difference on
local issues, to have a say and to work together to make their
county a better place for all ages.
Through Bealtaine, we are helping local organisers to bring
over 3,000 arts events, classes and opportunities to their
area. Nearly 120,000 people took part in Bealtaine last year,
enjoying the many benefits that arts and creativity have to offer
SENIOR CITIZEN GUIDEBOOK 2015 |
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Foreword
in terms of physical and mental wellbeing.
At Age & Opportunity we believe that everyone, at any age,
should have the right and the opportunity to realise their full
potential. This is especially true as we get older and we have to
battle with worn-out expectations from others about what we
can and can’t do. Also, by working with staff in care settings
and people who deliver care services, we are trying to make
sure that these opportunities continue to be for everyone.
As you age, we want you to live a healthy and fulfilling life,
and as Ireland grows older we aim to make that a reality for
everyone. Come on and join in.
Karen Smyth
CEO, Age & Opportunity
14 | SENIOR CITIZEN GUIDEBOOK 2015
0XX_Senior Citizen 2015_Foreword_NEW.indd 14
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Free eye test and
25% off for over-60s
Proud sponsor of GAA Hawk-Eye
Need an eye test? Visit specsavers.ie or check
the Golden Pages for your nearest store
Applies to one pair of glasses, from €89 range or above. Includes all frames, lenses and Extra Options.
Excludes reglazes, safety eyewear, contact lens products and non-prescription sunglasses. Cannot be
used with other offers. Discount not transferable in whole or part for cash. Free eye test: excludes
customers already entitled to a free PRSI or Medical Card eye test funded by the Department of
Social Protection or HSE. SKUs 25664249, 25664294. ©2014 Specsavers. All rights reserved.
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17/12/2014 15:53
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Commercial Profile
KBC Current Account
Plus for Over 60s
Call
1800 51 52 53
or visit
www.kbc.ie
for more
information.
KBC Bank Ireland recently launched a new
Current Account offering for people over 60 years
of age. Upon turning 60, you can avail of free day
to day banking, saving you money now and into
the future with the new KBC Current Account
Plus.
Customers can uniquely avail of FREE account
maintenance fees, FREE ATM transactions and
FREE cheque lodgement processing. In addition,
KBC Current Account Plus customers will also
enjoy the same great benefits as other current
account customers including FREE debit card
purchases in store, FREE cashback, FREE
standing orders, FREE direct debits and FREE
online banking.
What’s more, KBC Current Account Plus
customers can also apply for a competitive
overdraft facility and access exclusive online
savings accounts.
Customers often assume that changing current
accounts is a complicated process, however
KBC’s experienced Switching team will be on
hand to assist you through this process and help
you transfer your balance and payments to your
new account.
Alongside the Current Account Plus, KBC offers
a growing range of banking products and services
from savings and investments to insurance and
credit cards. With hubs in Dublin, Cork, Limerick,
Galway and Kildare and extended opening hours
on Thursday evenings and Saturdays, there has
never been a better time to get in touch and find
out how KBC can be the Bank for You.
16 | SENIOR CITIZEN GUIDEBOOK 2015
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my kind of
current account
has free everyday banking for customers aged 60+*
Open a KBC Current Account Plus and you’ll get all the
benefits of our award winning KBC Current Account:
• FREE Standing Orders and Direct Debits.
• FREE Debit Card purchases in-store and Cashback**.
Plus as an added extra you get:
• FREE Account Maintenance Fee.
• FREE ATM Transactions.
• FREE Cheque Lodgements.
*Other fees and charges apply. See our Fees and Charges Booklet for more information.
**Cashback is at the retailer’s discretion and a purchase is required. A minimum amount may be necessary.
To Apply for My Kind of Current Account Plus
Call 1800 51 52 53, Click kbc.ie or Drop into any of our KBC Hubs.
TCPA stands for The Card And Payment Awards. A Current Account Plus is available to Customers aged 60 years of age or over. The
benefits of this account are automatically available to existing current account customers aged 60 years of age or over. The holder of
a Current Account Plus will benefit from no account maintenance and/or ATM & cheque lodgement processing fees being charged
to the account. Other fees and charges may apply in accordance with our Fees and Charges booklet. Two people may hold a Current
Account Plus so long as the primary account holder is 60 years of age or over. If the primary account holder ceases to be the primary
account holder and the surviving account holder is under 60 years of age the benefits will no longer be available and your account will
be liable for all fees & charges applicable to the KBC Current Account as set out in our Fees and Charges booklet. We reserve the right
to amend, modify, cancel, withdraw or change the benefits applicable to the Current Account Plus at any time. Any such changes will
be notified to you. In addition to these terms and conditions for the Current Account Plus, KBC’s standard terms and conditions for
Current Accounts also apply. KBC Bank Ireland plc is regulated by the Central Bank of Ireland.
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KK1260 KBC 60s+ Current Account A5.indd 1
15/01/2015 12:12
15/01/2015 10:19
The Hot Tub Shop is an Irish based company that specialises in supplying and fitting Canadian built Coast Spas / Hot Tubs
for health and family enjoyment. If you are seeking the very best in hydrotherapy, entertainment and relaxation then we
have a Spa for you. We have entry level models to top end luxury Spas to suit your budget.
Servicing and advanced chemical solutions available for all brands of Tubs.
THE WORLD’S ONLY
INFINITY EDGE HOT TUBS
Keeping Your Hot Tub
In Tip Top Condition
Relaxing after a long day in
your hot tub is one of the
greatest feelings in the world.
Don’t risk not being able to
indulge in this experience by
not keeping your hot tub
regularly maintained.The Hot
Tub Shop are the best in the
business. Our knowledge and
expertise is unparalleled, as is
our reputation for keeping your
hot tub in tip top condition.
We offer:
• Hot Tub Repairs
• Hot Tub Servicing – annually
& seasonally
• Relocation & Installation
• Emergency Repairs
Starting
from
€4995
2 year free water
allowance off all new
COAST SPAS tubs ordered in 2015.
Call
for
details.
Robert Murray • Telephone: 01-556795 • www.thehottubshop.ie
Mobile: 086-3808080 • Email: thehottubshop@gmail.com
234597_1C_HotTub_CMD_SC.indd 1
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Useful Contacts
Useful
Contacts
A
Active Retirement Ireland
Tel:
01 873 3836
Web: www.activeirl.ie
Age Action
Tel:
01 475 6989
Web: www.ageaction.ie
Age and Opportunity
Tel:
01 805 7709
Web: www.ageandopportunity.ie
Age NI
Tel:
00 44 28 90 24 57 29
Web: www.ageuk.org.uk/
northern-ireland/
Alone
Tel:
01 679 1032
Web: www.alone.ie
Alzheimer Society of Ireland
(Head Office)
Tel:
01 207 3800
National Helpline: 1800 341 341
Web: www.alzheimer.ie
Arthritis Ireland
LoCall: 1890 252 846
Web: www.arthritisireland.ie
Aware
Head Office Tel:
01 661 7211
National Helpline:
1890 303 302
Web: www.aware.ie
B
Bethany Bereavement Support
Group (no charge for service)
Tel:
087 990 5299
Web: www.bethany.ie
Please visit website for details of support
groups in your area
C
Citizens Information Services
Tel:
0761 07 4000
Web: www.citizensinformation.ie
Competition & Consumer
Protection Commission
Tel:
1890 43 24 32
Web: www.consumerhelp.ie
Concern Worldwide
Tel:
01 417 7700
Web: www.concern.net
SENIOR CITIZEN GUIDEBOOK 2015 |
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Useful Contacts
Console
National Helpline: 1800 201 890
Web: www.console.ie
Crime Victims Helpline
Freephone: 116 006
Web: www.crimevictimshelpline.ie
D
Deaf Hear
Tel:
01 8175700
Minicom: 01 8175777
Web: www.deafhear.ie
Dementia Services Information
and Development Centre
Tel:
01 416 2035
Web: www.dementia.ie
Department of Health
Tel:
01 635 4000
Web: health.gov.ie
Department of Social Inclusion
Web: www.socialinclusion.ie
Tel:
01 704 3245
Department of Social Protection
LoCall: 1890 50 00 00
Web: www.welfare.ie
E
Energy Action Ltd.
Tel:
01 454 5464
Web: www.energyaction.ie
Electric Ireland
LoCall: 1850 372 372
Emergency/Electricity Interruptions:
1850 372 999
Web: www.electricireland.ie
F
Financial Regulator
LoCall: 1890 777 7777
Web: www.centralbank.ie
Friends of the Elderly
Tel:
01 873 1855
Web: www.friendsoftheelderly.ie
G
Gas Networks Ireland (formerly
Bord Gáis Networks)
24hr Emergency Ph Line: 1850 20
50 50
Customer Enquiries: 1850 632 632
Web: www.bordgais.ie
GROW
LoCall: 1890 474 474
Web: www.grow.ie
H
Health Promotion Unit
Web: www.healthpromotion.ie
Health Service Executive
HSE Info Line: 1850 24 1850
Web: www.hse.ie
Health Promotion
Departments
HSE South:
Cork, Kerry
021 492 1641
Wexford
053 235 22
Kilkenny
056 776 1400
Waterford
051 842 911
Carlow
059 914 3630
South Tipperary
052 6177327
HSE West:
Galway
Limerick City
091 548320
061 483203
20 | SENIOR CITIZEN GUIDEBOOK 2015
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Useful Contacts
Limerick County
Clare
North Tipperary
Mayo
Sligo
Letterkenny
Donegal, Leitrim
Roscommon
069 61430
065 686 5837
067 42353
094 904 2101
071 913 5061
074 916 8013
072 52000
090 663 7549
HSE Dublin North East
Meath, Louth, Cavan,
Monaghan
046 907 6400
North County Dublin 01 882 3414
North Dublin City
01 816 0334
Dublin North-East
01 882 3413
HSE Dublin Mid Leinster
South Dublin City
01 463 2800
Dublin South
East/Wicklow
01 274 4297
Wicklow, Kildare
01 201 4296
Longford
1800 242 505
Laois, Offaly,
Westmeath
057 935 7800
Web: www.hse.ie
Hearing Loss Ireland
Tel:
01 817 5712
Email: ihha@deafhear.ie
Web: www.ihha.ie
Home Instead Senior Care
LoCall: 1890 989 755
Email: info@homeinstead.ie
Web: www.homeinstead.ie
I
Independent Age
Tel:
051 399 989
Web: www.independentage.org
Irish Association of
Pension Funds
Tel:
01 661 2427
Web: www.iapf.ie
Irish Heart Foundation
Tel:
1890 432 787
Web: www.irishheart.ie
Irish Hospice Foundation
Tel:
01 679 3188
Web: www.hospicefoundation.ie
Irish League of Credit Unions
Tel:
01 614 6700
Web: www.creditunion.ie
Irish Osteoporosis Society
Tel:
1890 252 751
Web: www.irishosteoporosis.ie
Irish Patients Association
Tel:
01 272 2555
Web: www.irishpatients.ie
Irish Rural Link
Tel:
090 648 2744/648 2745
Web: www.irishrurallink.ie
Irish Wheelchair Association
Tel:
01 818 6400
Email: info@iwa.ie
Web: www.iwa.ie
M
MABS (Money Advice &
Budgeting Service)
Helpline: 0761 07 2000
Web: www.mabs.ie
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Useful Contacts
Mental Health Ireland
Helpline: 01 284 1166
Web: www.mentalhealthireland.ie
Pensions Ombudsman
Tel:
01 647 1650
Web: www.pensionsombudsman.ie
MS Ireland
Tel:
1850 23 32 33
Web: www.ms-society.ie
S
Samaritans
Tel:
1850 60 90 90
Web: www.samaritans.org
Muintir na Tíre
Tel:
062 51163
Email: info@muintir.ie
Web: www.muintir.ie
My Home from Home
Web: www.myhomefromhome.ie
N
National Adult Literacy Agency
Tel:
1800 20 20 65
Web: www.nala.ie
National Council for the Blind
Locall: 1850 33 43 53
Web: www.ncbi.ie
National Immunisation Office
Tel:
01 867 6108
Web: www.immunisation.ie
Nursing Homes Ireland
Tel:
01 429 2570
Web: www.nhi.ie
P
Parkinsons Association of Ireland
Freephone: 1800 359359
Email:
info@parkinsons.ie
Web: www.parkinsons.ie
SeniorCare.ie
Web: www.seniorcare.ie
Senior Help Line
LoCall: 1850 440 444
Web: www.thirdageireland.ie
Sonas apc
Tel:
01 260 8138
Web: www.sonasapc.ie
St. Francis Hospice, Dublin
Tel:
01 832 7535
Web: www.sfh.ie
St. Vincent De Paul
Tel:
01 838 6990
Web: www.svp.ie
Sustainable Energy Ireland
LoCall: 1850 376 666
Web: www.seai.ie
T
Third Age
Tel:
046 955 7766
Web: www.thirdageireland.ie
Pensions Authority
LoCall: 1890 656 565
Web: www.pensionsauthority.ie
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Useful Contacts
Numbers & Notes
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Commercial Profile
Worried about hearing loss?
As we get older, we are more likely to develop a hearing
loss. In fact, 20 per cent of people aged over 50 years
have a significant hearing loss – that’s over a quarter of
a million people in Ireland! By 70 years of age, more than
half of us have developed a hearing loss.
Many of us deny that we are having a problem with our
hearing. This is partly because hearing loss often develops
gradually over a period of years, so the deterioration may
not be noticeable to us. Also, we may be worried about
having to wear hearing aids. In fact, it is estimated that
only one third of people who need hearing aids actually
have them, and on average people wait up to ten years to
seek help with their hearing loss!
Untreated Hearing Loss
Research tells us that people with untreated hearing
loss are less healthy and less happy than those who use
hearing aids. The message is clear: delaying seeking
treatment for hearing loss is not good for our quality of life.
Full suite of DeafHear.ie logos up to August 2014.
Please contact Joe on 0868574931 if any questions. For most people who develop hearing loss, the best
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If you or a loved one has problems with hearing, make
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24 | SENIOR CITIZEN GUIDEBOOK 2015
This is the SchoolTech logo
234024CP_DeafHear_CMD_SC.indd 24
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@DeafHear.ie
Better hearing for improved quality of life.
• Free Hearing Test
• Digital Hearing Aids
• Fully qualified Audiologists
• Complete customer care follow-up programme
To book an appointment Freephone 1800 256 257
Email: inclusivehearing@deafhear.ie or drop into
your local DeafHear Resource Centre.
InclusiveHEARING is a DeafHear not-for-profit
service providing modern digital hearing aids.
For more information, visit InclusiveHEARING at www.deafhear.ie
234024_1C_DeafHear_JR_SC.indd 1
14/01/2015 17:00
“It’s easy to stand in the crowd...
but sometimes you need to stand back”
Mícheál Ó Muircheartaigh
Are you someone who can stand back
from the crowd?
Compassionate, competent, committed, creative, courageous.
Sage needs volunteers to provide support and advocacy services with and for older people
in all care settings. Training, support and supervision will be provided to chosen applicants.
For more information and an application form log on to
www.sage.thirdageireland.ie/recruitment
Nothing about you / without you
4423
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17:03
Older People’s Organisations
Older People’s
Organisations
Active Retirement Ireland
Contact:
Tel:
01 873 3836
Email:
info@activeirl.ie
Web:
www.activeirl.ie
Active Retirement Ireland is a national
network of over 500 local active
retirement associations, with over 23,000
members. ARI believes that older people
have the right to be full and participative
members of our society.
Age Action
Age Action is a charity which promotes
positive ageing and better policies and
services for older people. Working with and
on behalf of older people, Age Action aims
to make Ireland the best place in the world in
which to grow older. For some older people,
the challenges posed by ageing can be too
much to tackle on their own. Last year, Age
Action helped 31,000 older people.
Contact:
Tel:
01 475 6989
Email:
info@ageaction.ie
Web:
www.ageaction.ie
The services Age Action provide
throughout Ireland include:
● An information phone line
● Computer training
● Garda-vetted volunteers to assist you
with light DIY
● Advocacy and lobbying government
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Older People’s Organisations
Age & Opportunity
Age & Opportunity is the national not-forprofit organisation that promotes opportunities
for greater participation by older people in
society through partnerships and collaborative
programmes. Age & Opportunity works in a
developmental way with public and private
organisations to deliver practical programmes
like the Bealtaine festival, Go for Life sports and
activity programme, Ageing with Confidence
courses and the anti-ageism AgeWise workshop.
ALONE
ALONE works with vulnerable older people,
providing long-term housing, a befriending
service and support in the community. Trained
volunteers befriend and support older people
in the community and provide them with crucial
companionship.
Alzheimer Society Of Ireland
The Alzheimer Society of Ireland is the leading
dementia-specific service provider in Ireland.
It is a national voluntary organisation with
an extensive national network of branches,
regional offices and services, and aims to
provide those with all forms of dementia, their
families and carers with the necessary support
to maximise their quality of life.
Contact:
Tel:
01 805 7709
Email:
info@ageandopportunity.ie
Web:
www.ageandopportunity.ie
Contact:
Tel:
01 679 1032
Email:
enquiries@alone.ie
Web:
www.alone.ie
Contact:
Tel:
01 207 3800
Email:
info@alzheimer.ie
Web:
www.alzheimer.ie
My Numbers
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Over 50% of people who
suffer from hearing loss,
first notice having to
listen to the TV or
radio at high levels
Hidden Hearing,
Ireland’s premier
FREE HEARING
SCREENINGS
FREE EAR WAX REMOVAL
FOR THE OVER 60’s
Call 1800 370 000
to book without cost or obligation.
Quote Ref: SCBF9002
hearing care
provider for over
27 years are
now offering
free hearing
screenings or free
demonstrations
of the latest
digital hearing
solutions.
*Source: B&A Survey February 2014
www.hiddenhearing.ie
www.hearingawareness.ie
233353_1C_Hidden Hearing_SC.indd 1
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Older People’s Organisations
Bethany
The Bethany bereavement support
group is a voluntary parish-based
ministry which aims to help the bereaved
and grieving. Bethany members are
trained to listen with understanding,
accept those suffering loss as they are,
and support them through the grieving
process.
CARELOCAL
CARELOCAL is a non-profit organisation
working to alleviate loneliness and isolation
in Dublin’s older community. CARELOCAL
volunteers visit an older person in their local
area once a week in the older person’s home.
Contact:
Tel:
087 990 5299
Email:
bethanysupport@eircom.net
Web:
www.bethany.ie
Contact:
Tel:
01 836 0011
Email:
carelocal@crosscare.ie
Web:
www.carelocal.ie
Citizens Information
Citizens Information provides information on
public services and entitlements in Ireland.
Contact:
Tel:
0761 07 4000
Mortgage Arrears
Information Service:
0761 07 4050
Web:
www.citizensinformation.ie
Competition and
Consumer Protection
Commission
Formerly the National Consumer
Agency (NCA), the new body was
formed in 2014. It aims to defend
consumer interests and to embed a
robust consumer culture in Ireland.
Contact:
Helpline:
1890 432 432
Web:
www.consumerhelp.ie
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Older People’s Organisations
Concern Worldwide
Concern Worldwide works with the poorest
people in the poorest countries of the
world to enable them to transform their
lives. Concern seeks out those who most
urgently need support and works with them
through thick and thin to tackle poverty,
hunger and disaster.
Console
Console is a registered charity supporting
people in suicidal crisis and those bereaved
by suicide through professional counselling,
support and helpline services.
Contact:
Tel:
01 417 7700
Email:
info@concern.net
Web:
www.concern.net
Contact:
National helpline:
1800 201 890
Email:
info@console.ie
Web:
www.console.ie
Crime Victims Helpline
The Crime Victims Helpline is a national
helpline which offers support to victims of
crime in Ireland. Established in 2005, its aim
is to support, inform and empower victims of
crime and all those affected
by crime.
Dementia Services
Information And
Development Centre
The Dementia Services Information and
Development Centre (DSIDC) is a national
centre for excellence in dementia and is
committed to best practice in all aspects
of dementia care. They offer three core
professional services: education and training,
information and consultancy, and research.
Contact:
National Helpline:
116 006
Email:
info@crimevictimshelpline.ie
Web:
www.crimevictimshelpline.ie
Contact:
Tel:
01 416 2035
Email:
dsidc@stjames.ie
Web:
www.dementia.ie
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Older People’s Organisations
Department of Health
The Department of Health’s statutory
role is to support the minister in the
formulation and evaluation of policies
for the health services. It also has a
role in the strategic planning of health
services.
Contact:
Tel:
01 635 4000
Web:
health.gov.ie
Department of Social
Protection
Contact:
Web:
The Department of Social Protection is
dedicated to promoting a caring society
through ensuring access to income
support and other services, enabling active
participation, promoting social inclusion and
supporting families.
www.welfare.ie
disABILITY.IE
Contact:
Web:
disABILITY.IE is an online information
service for people with disabilities and
special needs, as well as their family
and friends. It is a specially constructed/
designed website with links to a broad
range of information relevant to the needs
of the user.
Energy Action Ltd
Energy Action was established in
1988 with the core objective of
alleviating fuel poverty in Dublin by
providing insulation in the homes
of older people. It is also a training
centre for unemployed people and at
any given time has around 60 people
in training.
www.disability.ie
Contact:
Tel:
01 454 5464
Email:
info@energyaction.ie
Web:
www.energyaction.ie
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Older People’s Organisations
Friends of the Elderly
Friends of the Elderly is an Irish charity that
works to alleviate loneliness and isolation
among older people who live alone or feel
alone. It believes in supporting people to
remain independent and to live at home for as
long as possible.
Hearing Loss Ireland
Hearing Loss Ireland (formerly the Irish Hard
of Hearing Association) is an association for
people who acquire a hearing loss. It is a small
Irish charitable and voluntary organisation
which campaigns for greater awareness about
hearing loss and greater access to services and
support for people who are hard of hearing.
Their main objective is to assist all persons who
have hearing loss.
Helplink South
Helplink South is a non-profit making
organisation with charitable status providing
socially monitored alarms to the older person,
persons with disabilities, or special needs
and anyone living alone. Our aim is to restore
confidence, independence and peace of
mind and encourage people to remain in their
own homes and be a member of their own
community.
Contact:
Tel:
01 873 1855
Email:
info@friendsoftheelderly.ie
Web:
www.friendsoftheelderly.ie
Contact:
Tel:
01 817 5700
Email:
ihha@deafhear.ie
Web:
www.ihha.ie
Contact:
Tel:
090 644 5080/1
Email:
patricia@helplinksouth.com
Web:
www.helplinksouth.com
My Numbers
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Older People’s Organisations
Home Instead Senior Care
Home Instead Senior Care is Ireland’s
most trusted source of home care for
older people, enabling them to maintain
their independence to live at home for
longer than otherwise possible. From
Alzheimer’s and dementia support to
respite care and companionship, Home
Instead Senior Care’s 21 branches
nationwide provide a range of flexible
home care services tailored to meet a
loved one’s needs.
Independent Age
Independent Age is a registered charity
providing an information and advice
service for older people, their families and
carers, focusing on social care, welfare
benefits and befriending services. This is
integrated with local support, including
one-to-one and group befriending
schemes.
Irish Association of
Older People
The Irish Association of Older People is
a membership-based organisation which
was set up in 1990 with the support
and encouragement of the National
Council for the Elderly as a company
limited by guarantee. The association
derives its vitality from an understanding
of the needs and aspirations of older
people through direct contact with
individuals and groups working with and
for older people.
Contact:
Tel:
1890 989 755
Email:
info@homeinstead.ie
Web:
www.homeinstead.ie
Contact:
Tel:
051 399 989
Email:
charity@independentage.org
Web:
www.independentage.org
Contact:
Tel:
01 214 0737
Email:
iaop@oceanfree.net
Web:
www.olderpeople.ie
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Older People’s Organisations
Irish Association of Pension
Funds (IAPF)
Contact:
Tel:
The IAPF seeks to influence the future
direction of pensions in Ireland in order to
increase the financial security of all retired
people. It represents members’ interests at all
levels by actively lobbying the Government, the
Pensions Board, the Revenue Commissioners,
the social partners and other relevant
agencies.
01 661 2427
Irish Hospice Foundation
Contact:
Tel:
The Irish Hospice Foundation (IHF) is a
national charity dedicated to all matters relating
to dying, death and bereavement in Ireland. The
vision of the IHF is that no-one should face
death or bereavement without the care and
support they need. Its mission is to achieve
dignity, comfort and choice for all people facing
the end of life in Ireland.
Irish Osteoporosis Society
The Irish Osteoporosis Society (IOS)
provides information to the public and
health professionals on all aspects of
osteoporosis and offers support to people
with, and everyone at risk from the disease.
The IOS want to significantly decrease the
amount of senior citizens who are losing
their independence from undiagnosed
osteoporosis.
Email:
info@iapf.ie
Web:
www.iapf.ie
01 679 3188
Email:
info@hospicefoundation.ie
Web:
www.hospicefoundation.ie
Contact:
Tel:
1890 252 751
Email:
info@irishosteoporosis.ie
Web:
www.irishosteoporosis.ie
My Numbers
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Older People’s Organisations
Irish Rural Link
Irish Rural Link is the national network
representing rural communities. Irish
Rural Link represents the interests of
community groups in disadvantaged and
marginalised rural areas by highlighting
problems, advocating appropriate policies
and sharing experiences and examples of
good practice.
Irish Senior Citizens
Parliament
Contact:
Tel:
090 648 2744 or 648 2745
Email:
info@irishrurallink.ie
Web:
www.irishrurallink.ie
Contact:
Tel:
The Irish Senior Citizens Parliament is a
representative organisation of older people
in Ireland. The parliament is a non-partisan
political organisation working to promote the
views of older people in policy development
and decision-making.
01 856 1243
Irish Wheelchair Association
Contact:
Tel:
The Irish Wheelchair Association (IWA)
was founded in 1960 by a small group of
wheelchair users committed to improving the
lives of people with physical disabilities in
Ireland. The IWA has gone on to become an
important provider of quality services for people
with limited mobility throughout the country.
MABS (Money Advice and
Budget Service)
The Money Advice and Budgeting Service
(MABS) is a free and confidential service for
people with debt and money management
problems.
Email:
info@seniors.ie
Web:
www.seniors.ie
01 818 6400
Email:
info@iwa.ie
Web:
www.iwa.ie
Contact:
Helpline:
0761 072000
Email:
helpline@mabs.ie
Web:
www.mabs.ie
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Older People’s Organisations
Meals On Wheels
Contact:
The Meals on Wheels service is available to
people in the community who are unable, due
to age, illness or disability, to cook their own
meals, and is operated on a voluntary basis.
Referral and access to Meals on Wheels
services is by word of mouth, social workers,
GPs, hospitals and self-referral.
Please check with your local
public health nurse or your
local health centre to see if
your area is covered.
MS Ireland
Contact:
Information line:
To find your local health
centre, see www.hse.ie.
Multiple Sclerosis Ireland is the only national
organisation providing information, support and
advocacy services to the MS community. It is
chiefly a services-driven organisation, focused on
providing timely, person-centered services that
create independence and choice for people with
MS and their families.
Muintir na Tíre
Muintir na Tíre is the national voluntary
organisation promoting community
development in Ireland. Through its core
principles of neighbourliness, self-help and
self-reliance, Muintir na Tíre has promoted and
supported the concept of active community
participation and championed the idea of
community development in both Ireland and
Europe.
1850 233 233
Email:
info@ms-society.ie
Web:
www.ms-society.ie
Contact:
Tel:
062 51163
Email:
info@muintir.ie
Web:
www.muintir.ie
My Numbers
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Caring for the Older Person
Care Centre & Nursing Home
Mount Tabor, Sandymount
Sheltered Housing
Margaretholme, Sandymount
& Ailt an Óir, Glenageary
Mount Tabor, Sandymount Green, Dublin 4
Tel: (01) 260 5772 | Fax: (01) 260 5786 | Email: info@dcmiss.ie | Web: www.dcmiss.ie
234513_2L_DCM_CMD_SCIT.indd 1
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Introducing
A new quality home support service from
Irish Wheelchair Association
IWA at Home provides superior quality home
support services to people with limited mobility,
physical or sensory disabilities and older people.
Our services are all designed to support
independent living and improve quality of life.
We provide one-to-one support through our
Personal Assistants who can assist you or your
loved one.
Please call us today at Lo Call 1850 80 41 42
or email info@iwaathome.ie for any further
information or to have a confidential
conversation about your circumstances.
234011_2L_IWA_JR_SC.indd 1
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Our range of services include:
 Mobility Assistance
 Light Housekeeping
 Transport for Appointments
 Bathing Assistance
 Help with Medication
 Incontinence Care
 Assistance with Grooming and Dressing
LoCall: 1850 80 41 42
Email: info@iwaathome.ie
www.iwaathome.ie
18/12/2014 16:47
14/01/2015 17:11
Older People’s Organisations
My Home From Home
A partnership between Third Age, HSE and
Nursing Homes Ireland, this website from
the Third Age Advocacy Programme aims to
provide accurate accessible information for
those wanting to select a nursing home for
themselves or others. Information is available
on the size of the nursing home, level of
care services provided, facilities available, a
link to Health Information Quality Authority
(HIQA), inspection reports and other relevant
information.
National Adult Literacy
Agency (Nala)
Contact:
Web:
www.myhomefromhome.ie
Contact:
Tel:
The National Adult Literacy Agency is an
independent charity committed to making
sure that people with literacy and numeracy
difficulties can fully take part in society and
have access to learning opportunities that
meet their needs.
1800 20 20 65
National Council for
the Blind (NCBI)
Contact:
Tel:
Email:
literacy@nala.ie
Web:
www.nala.ie
NCBI is a not-for-profit charitable organisation
which provides support and services nationwide
to people experiencing sight loss. It also
provides a range of services to public and private
organisations to make sure that their services
are accessible to people who are blind and vision
impaired.
01 830 7033
Email:
info@ncbi.ie
Web:
www.ncbi.ie
My Numbers
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Older People’s Organisations
National Federation of
Pensioners Associations
Contact:
Web:
The National Federation of
Pensioners Associations was
founded in 1976 and currently has
20 pensioners’ associations affiliated
to it, representing around 29,000
pensioners. The federation represents
pensioners from the public service,
semi-state bodies and from private
industry.
www.nfpa.ie
Nursing Homes Ireland
Contact:
Tel:
Nursing Homes Ireland is the representative
organisation for the private and voluntary
nursing homes sector. This sector is a key part
of the Irish health service.
01 429 2570
Email:
info@nhi.ie
Web:
www.nhi.ie
Older Women’s Network
Ireland (OWN)
Contact:
Web:
OWN Ireland is national network linking
individuals and groups of women aged 55+.
It provides a forum for older women to meet
together to share their experiences and
discuss issues of concern.
www.ownireland.ie
Pensions Authority
Contact:
LoCall:
Formerly the Pensions Board, it is a
statutory body set up under the Pensions
Act 1990. It regulates occupational
pension schemes, trust RACs and personal
retirement savings accounts in Ireland.
1890 656 565
Email:
info@pensionsauthority.ie
Web:
www.pensionsauthority.ie
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Older People’s Organisations
Pensions Ombudsman
The Pensions Ombudsman investigates
and decides complaints and disputes
from individuals about their occupational
pension schemes, personal retirement
savings accounts (PRSAs) and trust RACs
where there is maladministration and
financial loss.
Retirement Planning
Council of Ireland
Contact:
Tel:
01 647 1650
Email:
info@pensionsombudsman.ie
Web:
www.pensionsombudsman.ie
Contact:
Tel:
The Retirement Planning Council
promotes the concept of planning
ahead for retirement. It is a not-for-profit
organisation with charitable status and
is supported by almost 200 private and
semi-state bodies.
01 478 9471
Safe-Home Ireland
Contact:
Tel:
Safe-Home Ireland is a national organisation
that seeks to assist older Irish-born
emigrants to return to their homeland. They
work to secure housing in the voluntary
sector (in housing specifically for the older
person) for applicants as near to their home
place as possible all over Ireland.
Samaritans
The Samaritans provide 24-hour
emotional support to anyone
experiencing distress, despair or suicidal
thought. Established in Ireland in 1962,
there are now 20 Samaritans branches
across the island of Ireland, with 2,188
active volunteers.
Email:
information@rpc.ie
Web:
www.rpc.ie
098 36036
Email:
safehomeireland@eircom.net
Web:
www.safehomeireland.com
Contact:
Tel:
1850 60 90 90
Web:
www.samaritans.org
SENIOR CITIZEN GUIDEBOOK 2015 |
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Older People’s Organisations
Seniorcare.ie
SeniorCare.ie provides information relevant
to the care and support of older people in
Ireland. This includes information on home
help, medical and disability aids, nursing
homes, retirement villages, health and fitness,
seniors’ finance and many others.
Senior Help Line
Senior Help Line is a national
confidential telephone listening service
for older people provided by trained
older volunteers. The LoCall number, 1850
44 04 44, is available for the price of a local
call anywhere in Ireland. Senior Help Line is
open every day and every evening, 365 days
a year. Trained volunteers listen empathically,
providing information and practical and
emotional support to callers.
SONAS apc
Sonas apc is a training and resource
organisation centred on non-pharmacological
intervention in dementia care. The Sonas
programme, their bespoke psychosocial
therapeutic communications activity, is an
effective, evidence-based meaningful activity
for people who have significant communication
impairment, primarily as a result of dementia.
Contact:
Email:
info@seniorcare.ie
Web:
www.seniorcare.ie
Contact:
Helpline:
1850 44 04 44
Web:
www.thirdageireland.ie
Contact:
Tel:
01 260 8138
Web:
www.sonasapc.ie
My Numbers
42 | SENIOR CITIZEN GUIDEBOOK 2015
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Older People’s Organisations
St. Vincent De Paul
Contact:
Tel:
The Society of St. Vincent de Paul (SVP) is a
direct service non-profit organisation whose
work primarily involves person-to-person
contact with people who have a variety of
needs. In addition to direct assistance, they
try to promote self-sufficiency, enabling
people to help themselves.
Third Age Foundation
01 838 6990
Email:
info@svp.ie
Web:
www.svp.ie
Third Age is a voluntary organisation with
a number of international, national, regional
and local programmes all promoting the value
and contribution of older people. It has over
1,000 volunteers working throughout Ireland
as listeners, befrienders, tutors, advocates
and more. Third Age also promotes before
and after retirement, the third age, as
a positive life stage.
Volunteer Stroke Scheme
The Volunteer Stroke Scheme is a
registered charity that provides help
for people with stroke in Ireland.
Contact:
Tel:
046 955 7766
Web:
www.thirdageireland.ie
Contact:
Tel:
01 455 9036
Email:
vss@iolfree.ie
Web:
www.strokescheme.ie
My Numbers
SENIOR CITIZEN GUIDEBOOK 2015 |
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Older People’s Organisations
My Numbers
44 | SENIOR CITIZEN GUIDEBOOK 2015
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Commercial Profile
Senior Help Line: we are
here for you
Call 1850 440 444 if you need someone to listen.
Senior Help Line is also looking for volunteers.
Do you need someone to listen? Senior Help Line is a
confidential national listening service for older people provided
by trained older volunteers. It is Ireland’s only such peer service
and one of few worldwide.
Senior Help Line is open every day of the year from 10am to
10pm. Our LoCall number is 1850 440 444. No landline call
costs more than a 30 cent local call, from any part of Ireland,
irrespective of the length of call.
Older people call Senior Help Line for many reasons. You
may have a problem you want to talk over. You may live on your
own and want some human contact. You may be housebound.
You may want information about other services or entitlements.
You may want to chat or share your day with someone.
Our volunteers are trained to receive every call in a warm,
friendly and professional manner. We encourage callers to
speak about what is on their mind. We listen. We help people to
explore the options they may have in their particular situation.
Our volunteers are older people too. You will be speaking to
a man or a woman of approximately the same age as yourself.
They may not have had your exact experiences but, like you,
they will have been through the ups and downs of life and will
understand many of your feelings, hopes and concerns.
Senior Help Line is an expanding service. We are currently
looking for new volunteers to train in Dublin centre city
and suburban Dublin in areas around Donnybrook and
Leopardstown. All volunteers receive training and would
volunteer on the helpline for one three-hour duty every three
weeks. If you would like more information about becoming
a Senior Help Line volunteer, please phone Beryl on 087
3948856 between 12.30pm and 4.30pm each Monday,
Tuesday and Friday.
And if you
are someone
who would
like to phone
Senior Help
Line with a
question or
a concern,
don’t
hesitate. We
are open
each day
of the year
from 10am
to 10pm,
LoCall 1850
440 444. We
look forward
to hearing
from you.
SENIOR CITIZEN GUIDEBOOK 2015 |
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The Mater Foundation is the official fundraising body of the Mater
Misericordiae University Hospital and is now the largest adult hospital
Foundation in Ireland. Through our Grants Programme we aim to fund
projects and services that will support the diagnosis, treatment and
care of patients. We are committed to using your donations to fund the
best equipment, facilities and projects which allow staff to be at the
forefront of medical developments that benefit our patients.
Our main fundraising appeals include:
The Women’s Cancer Appeal which supports women with a
wide range of cancers.
The Neurological Appeal which funds The Dublin Neurological
Institute.
The Heart Appeal which supports our Family Heart Screening
Clinic/SADS
The Cancer Appeal which will fund the equipping of the St
Vincent’s Oncology/ Haematology Day Ward
Please support the Mater Foundation – If you would like to donate please contact us on
01 830 3482 or email contact@materfoundation.ie
www.materfoundation.ie
233552_2L_Mater_CMD_SCIT.indd 1
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D.B. Kelly Ltd.
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References available
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233425_4C_ADMIRAL_JR_SC.indd 1
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10:24
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19/01/2015 10:31
Allowances
&
Entitlements
0XX_Senior Citizen 2015_Allowances_NEW.indd 47
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Allowances and Entitlements
Older & Retired People
State Pension (Transition)
The State Pension (Transition) is no longer paid where a
person reaches 65 on or after 1 January 2014. If you qualified for
the State Pension Transition before 1 January 2014 you remain
entitled to it for the duration of your claim (1 year). The State
Pension (Transition) is paid to people aged 65 who have retired
from work and who have enough social insurance contributions. It
is not means-tested.
When To Apply
It is advised to apply three months before the age of 66. The
pension is taxable but you are unlikely to pay tax if it is your
only income.
State Pension (Contributory)
This is paid to people from the age of 66 who have enough Irish
social insurance contributions. It is not means-tested. You can have
other income and still receive a State Pension (Contributory).
This is taxable; you are unlikely to pay tax if it is your only income.
When To Apply
You should apply three months before the age of 66. However,
if you have paid social insurance contributions in more than one
country, you should apply six months before reaching 66. As the
social insurance conditions are very complex you should apply
for a State Pension (Contributory) if you have ever worked
and have any contributions (stamps) paid at any time. There
are a number of pro-rata pensions available to people who paid
different types of social insurance contributions or who did not pay
contributions because of various reasons. If you retire early, you
should ensure that you continue to pay PRSI contributions or get
credited contributions (if eligible) to maintain your entitlement to
a pension. If you are in receipt of the Jobseeker’s Benefit (JB)
and are aged between 65 and 66 when your JB would normally
end, you may continue to receive it until the age of 66, provided
you meet the PRSI requirements.
48 | SENIOR CITIZEN GUIDEBOOK 2015
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Allowances and Entitlements
State Pension (Contributory) rates for people
who qualify for pensions from 1 September 2012 (a)
Yearly average
PRSI
contributions
Personal rate
per week
Increase for a
Increase for a
qualified adult
qualified adult
(under 66)
(aged 66 and over)
48 or over
e230.30
e153.50
e206.30
40-47
e225.80
e146.00
e196.00
30-39
e207.00
e139.00
e186.00
20-29
e196.00
e130.00
e175.00
15-19
e150.00
e100.00
e134.00
10-14
e92.00
e61.00
e83.00
*Increases for qualified adults are means-tested payments (see adult dependants below).
From 1 September 2012, the rate band 20-47 was replaced by the bands 20-29,
30-39 and 40-47.
State Pension (Contributory) rates for people
who qualified for pensions before 1 September 2012 (a)
Yearly average
PRSI
contributions
Personal
rate
per week
Increase for a
qualified adult
(under 66)
Increase for a
qualified adult
(aged 66 and over)
48 or over
e230.30
e153.50
e206.30
20-47
e225.80
e153.50
e206.30
15-19
e172.70
e115.10*
e154.70*
10-14
e115.20
e76.80*
e103.20*
SENIOR CITIZEN GUIDEBOOK 2015 |
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Allowances and Entitlements
Extra Benefits
You are automatically paid an extra allowance of a10 per
week when you reach 80 years of age. This increase is not
paid to qualified adults. The Living Alone Increase may be
payable to people who live completely alone. You may also
be eligible for other benefits. Find out more about medical
cards, the Household Benefits Package and Fuel
Allowance from the Department of Social Protection.
LoCall 1890 500 000.
State Pension
(Non-Contributory)
The State Pension (Non-Contributory) is a means-test
payment for people aged 66 or over who do not qualify for a
State Pension (Contributory). This pension is taxable but
you are unlikely to pay tax if it is your only income.
When To Apply
You should apply three months before you reach 66. You may
be visited by a social welfare officer who will assess your means.
You will be told how exactly your means were assessed. If you
are not satisfied, you may appeal to the Social Welfare Appeals
Office.
LoCall 1890 500 000 for more information.
State Pension (Non-Contributory) in 2014
State Pension (Non-Contributory)
Rate per week (maximum)
Personal rate, aged 66 and under 80
219
Personal rate, aged 80+
229
Increase for a qualified adult
144.70
Increase for a qualified child
29.80
50 | SENIOR CITIZEN GUIDEBOOK 2015
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At O’Meara Aspect Design Ltd we do:

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Building / Renovations / Bathrooms
Custom Kitchens / Custom Bedrooms
Painting and Decorating
Flooring / Tiling
Landscaping / Landscape Maintenance
Decking / Patios / Paving
Timber Sheds / Log Cabins
Attic Folding Stairs
Commercial / Domestic Maintenance
For a free quotation feel free to contact us on
Email: info@oad.ie Phone: 01 610 9016 or 087 772 5435
Check out our website www.oad.ie
Find us on Facebook: O’Meara Aspect Design Ltd
233110_OMearaDesign_CMD_SCIT.indd 1
29/10/2014 10:52
www.warmwallinsulations.ie • 0879093696
Warm Walls Insulation Ltd is Dublin’s Leading
home insulation contractor, who specialise in
external wall insulation, cavity wall insulation &
attic insulation.
New Curved Stairlifts starting from as
little as €4300 plus vat
New Straight Stairlifts from €1499 plus vat!
(Vat Fully Refundable)
We pride ourselves on delivering a
high quality service to all our clients
using the best products available.
We are more than happy to speak to you about the
“Better Energy Homes scheme” and how to apply
or claim your insulation grant provided by the SEAI.
ALL ESTIMATES ARE FREE
John Hatton Building
For all your Building Requirements
M: 0872618574
Email: hatton67@eircom.net
233397_4C_John Hatton_SC.indd 1
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• New & Reconditioned Stairlifts • Repairs
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A full Price List for our products/services is available on our website:
www.ableplus.ie
Tel: 01-8390262 | 0878079993 (Kevin)
Email: Kevin@ableplus.ie
14/11/2014
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16/01/2015 17:44
Allowances and Entitlements
Widow, Widower’s or Surviving Partner’s
(Contributory) Pension
This is a weekly payment to the husband, wife or civil
partner of a deceased person. Either you or your deceased
spouse or civil partner must have enough social insurance
contributions (PRSI). To qualify you must, of course, be a
widow, widower or surviving civil partner and you must not
be cohabiting with another person. The pension is payable
regardless of other income.
If you are divorced and you would have been entitled to
a Widow’s, Widower’s or Surviving Civil Partner’s
(Contributory) Pension had you remained married, you keep
your entitlement to the Widow’s, Widower’s or Surviving
Civil Partner’s (Contributory) Pension. If your civil
partnership has been dissolved and you would have been
entitled to a Widow’s, Widower’s or Surviving Civil
Partner’s (Contributory) Pension had you remained
in the civil partnership, you keep your entitlement to the
Widow’s, Widower’s or Surviving Civil Partner’s
(Contributory) Pension.
Widow’s, Widower’s or Surviving Civil
Partner’s (Contributory) Pension –
LoCall 1890 500 000 for more information.
Maximum
weekly rate
Widow/widower/surviving civil partner (under 66)
193.50
Widow/widower/surviving civil partner (aged 66 and
under 80)
230.30
Widow/widower/surviving civil partner (aged 80 and
over)
240.30
Increase for qualified child
29.80
SENIOR CITIZEN GUIDEBOOK 2015 |
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Allowances and Entitlements
Other payments for widowed people
and surviving civil partners
You may get increases for qualified children with your pension
– these remain payable while the child is aged under 18 and
they may then be continued until age 22 if the child is in fulltime education. Under the Occupational Injuries Scheme,
a widow’s, widower’s or surviving civil partner’s pension may
be payable if the death was due to an occupational injury
or disease. People in receipt of the Widow’s, Widower’s or
Surviving Civil Partner’s (Contributory) Pension are eligible
for the Household Benefits Package if they meet the usual
conditions. If your spouse or partner was getting a Household
Benefits Package when they died you can keep the package
if you are aged 60 or over (even though you do not meet the
usual age requirement). A special funeral grant is paid under
the Occupational Injuries Benefits scheme instead of either
the Standard or Widowed Person’s Bereavement Grant
in the event of a death resulting from a workplace accident,
travelling to or from work or an occupational disease. LoCall
1890 500 500 for more information.
Death Benefits under the Occupational Injuries Scheme Rate of payment in 2014
Widow, widower or surviving civil partner (under 66)
218.50
Widow, widower or surviving civil partner (over 66)
234.70
Widow, widower or surviving civil partner (over 80)
244.70
Increase for a Qualified Child
29.80
Guardian's Payment
164.80
Funeral Grant (once-off lump sum)
850.00
54 | SENIOR CITIZEN GUIDEBOOK 2015
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Allowances and Entitlements
Centenarian Bounty
The Centenarian Bounty is a national award made by the
Irish president to people who have reached 100 years of age.
You will receive a2,540 and a congratulatory letter signed
by the President on your 100th birthday. You will also get
a commemorative coin and a congratulatory letter from the
President on your 101st and subsequent birthdays.
Extra Social Welfare Benefits
Free Travel in Ireland
Everyone aged 66 and over living permanently in Ireland
is entitled to travel free of charge on public transport.
Others on certain social welfare payments also share this
entitlement. Find out more about free travel in Ireland and
the Senior SmartPass which allows you to travel for free
on public transport in Northern Ireland.
Social Welfare Payments and Living
on a Specified Island
If you are getting a certain social welfare payment and
living on a specified island off the coast of Ireland you can
receive an increase in your social welfare payment.
People living on islands can face extra expenses
travelling to the mainland in order to avail of services. The
purpose of the increase is to compensate for the additional
costs of living on an island off the coast of Ireland.
Household Benefits Package
The Household Benefits Package is a package of
allowances which help you with the costs of running your
household. The package is available to people aged over 70
and to people under age 70 in certain circumstances. You
must be living in the State.
Only one person in a household can qualify for the
package at any time. If you are renting your home, your
landlord must provide written confirmation that you are a
tenant and confirm that you are paying your own
energy bills.
SENIOR CITIZEN GUIDEBOOK 2015 |
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Allowances and Entitlements
From January 2015 the Household Benefits Package will
include a new Water Support payment. This will be a100
each year (made up of four equal payments of a25). The
Water Support payment will be paid to everyone who qualifies
for the Household Benefits Package (including people
who are not customers of Irish Water and have their own water
supply or are members of a group scheme).
Household Benefit Package Rates –
LoCall 1890 500 000 for more information
Allowance
Electricity Allowance
35 monthly
Cash Electricity Allowance
35 monthly
Natural Gas Allowance
35 monthly
Cash Gas Allowance
35 monthly
Television Licence
Once you qualify for the Household Benefits
Package, you become eligible for a free
Television Licence from the next renewal date
of your television licence.
Living Alone Increase
The Living Alone Increase is a supplementary payment for
people on social welfare pensions who are living alone. This is
a weekly payment of a9.00.
Fuel Allowance
The National Fuel Scheme provides an allowance to lowincome households that are unable to meet their heating
needs. The fuel allowance is a20 per week.
Please read pages 5-9 of the Family Carer Guidebook for
information on benefits for family carers.
56 | SENIOR CITIZEN GUIDEBOOK 2015
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Allowances and Entitlements
SENIOR CITIZEN GUIDEBOOK 2015 |
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Allowances and Entitlements
DID YOU KNOW...
if you are paying for home care services
you can claim tax relief at a higher rate of
40%
income tax
a1,000
cost per month
a400
savings a month
Almost a5,000
savings a year
so if you’re paying a1,000 a month you can
claim back a400 per month, or almost a5,000 a year
58 | SENIOR CITIZEN GUIDEBOOK 2015
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Allowances and Entitlements
A CASE STUDY
Jennifer, 83 – Allowances and
Entitlements: Case Study
Jennifer is 83 years old, lives in
Sandycove, Co. Dublin and avails
of private home care services.
She is in receipt of a home care
package of 17 hours a week
from the HSE and her daughter
Mairead pays for her to receive
an additional 17 hours of private
home care a week.
Mairead is an engineer and
receives tax relief on her home
care payments. If you are a 20 per
cent or 40 per cent tax payer you
too can claim tax relief.
Mairead has opted to receive her
tax relief monthly through her pay,
rather than receiving a lump sum on
an annual basis.
By claiming tax relief on home
care services, the service is more
affordable and Jennifer can enjoy
a happy, healthy and independent
life in her own home. In addition
to savings, Mairead enjoys peace
of mind knowing that her mum is
safe and cared for her in her own
home.
Please note if you are an
older person and no longer
work or pay tax, you can still
receive this cash back through
other members of your family
up to a total of a75,000 at their
marginal tax rate.
SENIOR CITIZEN GUIDEBOOK 2015 |
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Commercial Profile
A reputation for comfort,
quality and service
An extensive range of chairs and beds are
available at Sienna Home Furnishings in
Waterford city.
Please call
us on (051)
595005 or
call to our
showrooms
in Waterford
city, where
we will be
delighted
to help you
choose
the right
furniture for
you.
Sienna Home Furnishings is
a family-run business based
at our award-winning furniture
and bedding showrooms in
Waterford city. We are very
proud of our reputation for
delivering comfort, quality and a
caring service to each and every
one of our customers.
We have an extensive range of
back-care chairs, recliners, riserrecliners, beds and adjustable
beds all built by craftsmen to very
high standards. We offer a wide choice of chair and sofa
sizes, a choice of fabrics and leathers, and single, dual
motor and manual recliner options.
Our friendly staff are fully trained and are always willing
to spend time with you to help you choose the right chair
to suit your needs. We offer good honest value for money
prices, which we back with real service. If you require a
riser-recliner chair to help you sit and rise easier, you may
qualify for a 23% VAT refund and we would be delighted
to help you with this.
Our Celebrity Riser Recliner chairs have a five-year
guarantee and were recently awarded a ‘Best Buy’
by Which, the UK’s largest independent consumer
organisation.
We offer a nationwide delivery service and if
you need to get rid of an old bed, chair or sofa, we are
delighted to take those away for you.
60 | SENIOR CITIZEN GUIDEBOOK 2015
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Relax and Rise
in Comfort
and Style
0%
VAT
5 year motor, action
and frame guarantee
233823_1C_SIENNA_JR_SC.indd 1
Tailored to fit. Available
in a range of sizes
VAT may be reclaimed
in certain circumstances
16/01/2015 14:12
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20/01/2015 09:54
04/09/2014
21/11/2014 10:51
12:43
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20/01/2015 09:54
Nutrition
&
Diet
0XX_Senior Citizen 2015_Nutrition_NEW.indd 63
19/01/2015 11:51
Nutrition
Eating healthily, combined with regular physical activity, can help a
person live a full, active life, preserving independence into older age.
Follow these simple dietary guidelines from the Irish Nutrition and
Dietetic Institute (INDI) to stay well into older age:
• Balance your energy (calorie) needs with physical
activity – the more active you are, the more energy you need.
• Include a starchy food (bread, rice, pasta, potato, or
cereal) at each meal. Choose high fibre options wherever
you can.
• Aim for five servings of fruits and vegetables each day.
These are packed with important nutrients to help you stay
well. Remember these can be fresh, frozen, tinned, or dried.
Colour is important – have a mixture of different coloured
fruits and vegetables such as apples, oranges, bananas,
spinach, cabbage, carrots, sweet potato, peppers, sweetcorn…
the options are endless!
• Protein is the building block from which muscle is
made. Stay fit and strong by eating a variety of protein-rich
foods each day. Great sources include lean meat, poultry and
fish. Salmon, sardines and kippers are packed with hearthealthy omega 3 fats. Eating beans, eggs and nuts is a simple
way of boosting protein in your diet.
• Alcohol should be enjoyed in moderation.
• Keep your bones healthy by having three servings of
low-fat dairy foods (milk, yoghurt, or cheese) each day.
Fortified dairy foods have even more calcium and vitamin D.
Look out for these in the supermarket.
• Choose heart-healthy fats such as vegetable oil, olive
oil and rapeseed oil for cooking and salad dressings.
Spreads made from these fats are great options on bread or in
baking.
• Stay hydrated. Among other things, dehydration causes
tiredness, dizziness and constipation. Get plenty of fluids
(water, squash, juice, milk) on board each day. As a general
guide, about eight glasses should be enough.
64 | SENIOR CITIZEN GUIDEBOOK 2015
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Nutrition
Some important nutrients to consider: As we get older, our
bodies have different needs, so certain nutrients become
especially important for good health:
• Fibre: Eating fibre-rich foods helps our bowels move
regularly, lowering the risk of constipation. A high-fibre
diet can also lower your risk for many chronic conditions
including heart disease, obesity and some cancers. Good
sources of fibre include whole-grain breads and cereals,
fruits and vegetables and pulses such as beans, peas and
lentils. Breakfast can be a super way to get a high fibre
start to the day: Add linseed to a wholegrain cereal or
yoghurt or have prune juice instead of orange juice to boost
your fibre intake.
• Calcium and Vitamin D: Older adults need extra calcium
and vitamin D to help maintain bone health. Being a healthy
weight can help keep bones strong. Take three servings of
vitamin D-fortified milk, cheese, or yoghurt each day. Other
calcium-rich foods include fortified cereals, dark green leafy
vegetables and canned fish with soft bones (like sardines).
• Iron and Vitamin B12: Iron is responsible for carrying
oxygen around the body, while vitamin B12 keeps your
brain and nervous system healthy. Many older adults
do not get enough of these important nutrients in their
diet. Red meat (beef, pork, lamb) is the best source of
iron, while fortified cereals, lean meat and some fish and
seafood are sources of both iron and vitamin B12. Taking
a vitamin C-rich food like orange juice at meal time can
help your body to absorb iron. Ask your doctor or dietitian
whether you would benefit from an iron or a vitamin B12
supplement.
Call 1890
930 013 for
additional
information
on living a
healthy and
happy life
at home
during your
older years.
SENIOR CITIZEN GUIDEBOOK 2015 |
0XX_Senior Citizen 2015_Nutrition_NEW.indd 65
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Nutrition
Nutrition Checklist
Here are some top tips from Home Instead
Senior Care to help keep you healthy and
independent:
Get blood pressure and cholesterol checked
regularly
Try to include some form of physical activity (30
minutes) most days of the week
Take time when shopping
Be aware of how much fluid you are drinking –
as we age our sense of thirst can reduce so it is
important that you are aware of this and remind
yourself to drink
Be aware of your weight – if you find your
appetite has decreased or you are losing weight
and are unsure why, seek medical advice
Quit smoking
Avoid adding salt to food
Aim to have three regular meals a day
Eat a wide variety of foods – meat, fish, eggs,
beans, nuts, fruit, vegetables, pasta, rice, potatoes,
cheese, milk, yogurt – and allow yourself a treat
occasionally
Remember all foods contain different nutrients so
it is important that we have variety in our diet to
ensure we get all the nutrients our bodies need
Aim for at least five portions of fruit and
vegetables each day. Fruit and vegetables are full
of vitamins, minerals, antioxidants and fibre which
can reduce your risk of heart disease, stroke and
help prevent constipation.
66 | SENIOR CITIZEN GUIDEBOOK 2015
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Nutrition
A CASE STUDY
Seamus, 78:
Benefits of a Home-Based Diet
Seamus is 78 and a long-time
colon cancer survivor living
in Mallow, Co. Cork. Since he
has become a widower, he has
started feeling like he cannot get
along by himself. He’s not eating
well and is afraid his health will
suffer and he will have to move
from his home which is not what
he wants.
Seamus employed the help
of Home Instead Senior Care,
a private home care provider
to help him stick to a home-
based diet and exercise plan that
is geared towards helping older
people who are long-term cancer
survivors. He also received help with
light housekeeping and errands.
His overall health has improved
and he has managed to avoid
prolonged hospital stays and grow
older where he wants to: at home.
He works with his caregiver Elaine
and together they help Seamus
maintain a healthy diet and live a
healthy and independent life in his
own home.
SENIOR CITIZEN GUIDEBOOK 2015 |
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Fitness
&
Wellbeing
0XX_Senior Citizen 2015_Fitness_NEW_v2.indd 69
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Fitness & Wellbeing
Senior Fitness Exercise Tip
from Daniel Ryan, Titan Fit
in Kilcullen, Co. Kildare
Keeping your body active as you grow older can prevent
or even reverse frailty. According to Daniel Ryan,
neuromuscular & physical therapist, a key to strength and
mobility is to find simple exercises that are pleasurable and
enjoyable.
Remember to contact a healthcare professional before
beginning a new exercise regime. It is also advised to
practise exercises with a friend, family member or caregiver.
Toe Raises:
This exercise helps to strengthen legs and thighs.
Here’s what to do:
1. Sit in a sturdy chair with back supported by the chair.
Only the balls of feet and toes should rest on the floor.
Put a rolled bath towel at the edge of the chair under the
thighs for support. Breathe in slowly.
2. Breathe out and slowly extend one leg in front as
straight as possible, but don’t lock the knee.
3. Flex the foot to point toes toward the ceiling. Hold that
position for 1 second.
4. Breathe in, slowly lowering the leg back down.
5. Repeat 10 times.
6. Repeat 10 times with other leg.
7. Repeat more times with each leg.
If you are feeling strong and live independently at home,
you may want to add ankle weights. You may want to walk
from one end of the house to the other by yourself or with
the assistance of a caregiver or trusted loved one.
70 | SENIOR CITIZEN GUIDEBOOK 2015
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Fitness & Wellbeing
Leg Raises:
Leg raises help make walking and climbing stairs easier for
a senior. Here’s what to do:
1. Stand behind a sturdy chair, holding on for balance.
Lift one leg straight back without bending the knee or
pointing the toes. Breathe in slowly.
2. Breathe out, slowly bringing the heel up toward the
buttocks as far as possible.
3. Bend only from the knee, keeping hips still. The leg
you are standing on should be slightly bent.
4. Hold position for 1 second.
5. Breathe in, slowly lowering the foot to the floor.
6. Repeat 10 times.
7. Repeat 10 times with the other leg.
8. Repeat 10 more times with each leg.
Fist Clench:
Having the strength to grip can improve your quality of life and
help you live comfortable in your own home. Begin by holding a
tennis ball or other small rubber or foam ball in one hand.
1. Then slowly squeeze the ball as hard as you can and hold it
for 3-5 seconds.
2. Relax the squeeze slowly.
3. Repeat 10 times.
4. Repeat another 10 times with the
other hand.
5. And lastly, repeat 10 times more with each hand.
You can incorporate this skill in your everyday
life by opening a jar of pickles or olives. You can
also keep hands and fingers limber by folding
towels or the laundry.
SENIOR CITIZEN GUIDEBOOK 2015 |
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Fitness & Wellbeing
Arm Rotations:
If you spend a lot of time sitting or are confined to a chair, it’s
important to find ways to incorporate more movement into your
everyday life. All you need are two scarves or tea towels.
1. Begin with a scarf or tea towel in each hand, extend arms
straight out in front.
2. Make circles in the air with scarves or tea towels, going
from small to large circles.
3. Continue on with the circles by going down from
large to small.
72 | SENIOR CITIZEN GUIDEBOOK 2015
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Plexus Bio-energy & Hidden Mind
HealthCare System
Siobhan Gannon Intuitive Healer & Registered Practitioner
Bio -Energy is the lifeforce that flows through all living things and is the
power within that keeps us alive and healthy. This energy flow can become blocked
or imbalanced in the body caused by spiritual, mental, emotional and physical
trauma often resulting in pain, lack of vitality and a compromised immune system,
lowering the bodies resistance to disease and illness.
Disease begins at an energy level so getting this system right begins the bodies
process of self-healing. The aim of this programme is to self-empower the client by
unlocking their innate healing ability encouraging them to take a more active role in
their health and wellbeing.
Successful in treating Auto Immune Disorders, Arthritis, Fibromyalgia, Stress,
Anxiety, Chronic Fatigue, Birth Trauma, Brain & Spinal Cord Injuries, Back
Pain, Musculoskeletal Disorders, Digestive Disorders, Colitis, Irritable
Bowel etc, Disorders of the Nervous System, Emotional Difficulties,
Bereavement, Depression, Post- Surgical Healing, to name a few.
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233037 Connemara Holistics.indd 1
05/11/2014 10:22
CONTACT:
Phone 043 334 6431 / 334 6536
longfordsportscentre@eircom.net
www.longfordsportsandleisure.ie
L
ongford Sports & Leisure
Centre offer a wide
range of sporting and
leisure facilities open to
the public and presented
to the highest standard.
Here at the Mall Complex
we provide a state of the
art 25M, 6 lane swimming
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floodlit playing surface,
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and fully equipped gym. We
strive to present this facility
to a high quality combined
with a level of service that
is second to none. Our
programmes and activities
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14/01/2015 17:28
Helping you to “play better golf”
“Our goal at The Naas Golf Academy is to help you learn,
improve and enjoy the great game of golf, in a way
that is relaxed, simple to understand and in pleasant
surroundings.”
Gavin Lunny – PGA AAT Professional
Naas Golf Club
“I had 4 half-hour lessons with Gavin in the
space of 3 months last spring. He kept it
very simple, focusing on one or two points
per lesson. The results were immediately
visible – longer and straighter irons and
more confidence around the greens. By
October, this translated into better, more
consistent scoring and I had knocked more
than 3 shots off my handicap.”
Alan Archibold (20 to 17 handicap in 2012)
“I went to Gavin four years ago because
I didn’t play a lot of golf and I had just
received an invite to play Portmarnock,
in a rush I asked a few friends who to go
to and Gavin was recommended, I played
the best game of golf I had ever played up
to that point. I have been going back to
him regularly and I have gone from a poor
22 handicap to an improving 13! Truly a life
changing experience”
John Walsh (13 handicap)
Tel: 045 897 509 Ext 1 • Mobile: 086 832 6676
Email: info@naasgolfacademy.ie
Naas Golf Club, Kerdiffstown, Naas, Co. Kildare, Ireland
233189_1C_NAAS_JR_SC.indd 1
10/11/2014 15:12
Fitness & Wellbeing
A CASE STUDY
Breda, Arthritis Sufferer:
Excercise and
Increased Independence
“Siel Bleu is an opportunity for
older people to get back into
a healthy lifestyle in their own
comfort zone.”
Having spent nearly 35 years
coping with osteoarthritis,
fibromyalgia and a spinal injury,
Breda Ennis was used to searching
for an answer to help her deal with
pain. In early 2013, Breda enrolled
in the Siel Bleu adapted exercise
classes hosted by Arthritis Ireland
and she hasn’t looked back since.
Breda accredits Siel Bleu with
having made a major difference to
her life: “I would like to say that
since I joined Siel Bleu in February
2013 my whole outlook on living
with arthritis and fibromyalgia
has changed for the better. I have
attended up to three classes in any
one week; apart from the physical
benefits I have gained it has added
a social aspect to my week also.
Overall Siel Bleu has worked 100
per cent for me”.
Breda Ennis is not alone:
while Siel Bleu may be going
from strength to strength with
increases in class numbers, the
SENIOR CITIZEN GUIDEBOOK 2015 |
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Fitness & Wellbeing
true measurement of the charity’s
success is the success of their
participants. Whether it is John in
Drumcondra, who after attending a
Siel Bleu class for six months was
able to put on his own socks for
the first time in four years, much
to his delight and that of his wife!
Or whether it is Bridget (82), who
overcame her own fear of exercise
with one-to-one sessions in her
own home and now participates in
a community session once a week
affording her the opportunity to
meet new people and make new
friends.
Martina Carton, a Siel Bleu Ireland
physical trainer, works on a one-toone basis with a number of clients
What is Siel Bleu? Siel Bleu Ireland
is a social enterprise dedicated to
improving the lives of adults through
specially designed physical activity
programmes. They work with over
1,500 adults in nursing homes, the
community, private homes and with
patient advocacy groups like Arthritis
Ireland, COPD Ireland, Post Polio
Ireland, Living Well with Dementia and
The Men’s Sheds.
What makes Siel Bleu different?
Their highly skilled and educated
trainers utilise adapted physical
activities that are designed specifically
for those who cannot take part in
in their own homes. “Every week
I visit a number of different ladies
and do a tailored exercise class
for them,” says Martina, who has
worked for Siel Bleu since its
establishment in 2011. “One
of my ladies has Parkinson’s
disease and the other lives with
Alzheimer’s; I have to tailor the
exercises for each of the ladies
to ensure they can work at their
own pace while getting the most
benefits. Each one has come on
leaps and bounds in the time
I’ve been working with them and
they really enjoy someone visiting
them, in their own house and
working proactively on their own
health issues.”
traditional exercise programmes but
want to experience the benefits of a
physical activity programme tailored
to their needs and abilities. Siel Bleu
focuses on not only the physical
benefits of exercise but also the
social and psychological benefits.
Classes typically last one hour in the
community or a half an hour in private
homes and include exercises that
aim to improve flexibility, strength,
confidence, balance, independence,
co-ordination and mobility.
For more information call (01) 209
6889, email info@sielbleu.ie or visit
www.sielbleu.ie.
76 | SENIOR CITIZEN GUIDEBOOK 2015
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FITNESS STUDIO
Aqua-Physio, sometimes referred to
as Hydrotherapy, entails whole body
exercises which take place in a warm
water pool. The warm temperature
of the water allows your muscles to
relax and eases the pain and stiffness,
making it easier to exercise.
• Active Adult Pilates,
Wednesdays at 11.30am
• 6 week course 80
• Instructed by IAPT
Physical Therapist &
Stott Pilates Instructor
Aqua-Physio sesions are conducted
by Chartered Physiotherapists who
are highly trained and experienced. The
course is a 10 week course consisting
of 1 60 minute session per week.
• Suitable for beginners
& improvers
• You can expect to reduce
back pain, mobilise joints,
improve posture &
create balance
To book a place a please contact:
Helen Harris
Practice Manager
Tel: 01 - 497 7675
Dublin Hydrotherapy
Practice
1A Butterfield Avenue,
Rathfarnham, D. 14
Finesse Fitness Studio & Pain Management Clinic
Maynooth Main Street | Tel: 01-505-4584
www.finesse.ie
234434_4C_FInesse_SC.indd 1
Email: info@butterfield.ie
233163_4C_Butterfield_CMD_SCIT.indd 1
19/01/2015 10:46
DENTAL CARE Ltd
23/9/14 15:30:33
Joseph Coleman, C.D.T., Royal College of Surgeons (ENG)
• Professional dental repairs
• New dentures
• Cobalt chrome dentures – palate free
• Mouth guards
• Anti snoring appliances •
We provide optical services to day care centres,
nursing homes, hospitals and to the homes
of people with mobility problems. A full and
comprehensive examination will be carried
out including tests for glaucoma, cataracts and
other related problems. The cost of the service
may be covered in full by the medical card
scheme or can be arranged privately.
T: 058 64016 • M: 087 2803194
E: info@eyesontheroad.ie
www.eyesontheroad.ie
40 Main St. Bray, Co. Wicklow
Tel: 2762883
Emergencies: (086) 826 0511
Web: www.dentalcare.goldenpages.ie
Email: infodentalcare@eircom.net
2233473_4C_EyesOnTheRoad_CMD_SCIT.indd 1
10/10/2014 15:15
232552_4C_Dental Care Ltd_SC.indd 1
077.indd 1
29/10/2014 12:08
19/01/2015 15:06
Ecirette Mega Store moved from 70 Gardiner Street Lower, Dublin 1 to
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• Installation for Houses, Apartments, Pub’s & B&B’s
OVER 200 CHANNELS (NO MORE TV BILLS OPTION)
Registered & Certified Aerial & Satellite Installer
Install and Service
Call Terry Parker – 0876080260 or 044-9347776
(Mobile Preferably)
Midlands Based • www.directtv.ie
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Technology
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Technology
How to Use a Computer
Embracing technology will not only help you access valuable
information but it will help keep in touch with family members
and loved ones who live far away. A lot of older people have
an initial fear of using a computer and are surprised at how
easy it can be to develop basic computer skills.
Organisations such as Age Action are aware of the risk
older people face from being excluded from technology, which
is why the charity has launched Getting Started – a free
programme that delivers training on computers, the internet
and mobile phones to people over the age of 55. Classes are
run by volunteer tutors with small groups of learners, in local,
non formal learning settings.
In the last four years over 6,000 people have been trained
in 12 counties by almost 1,000 volunteer tutors. The training
is on a one-to-one basis and classes take place in libraries,
community centres, family resource centres, corporate offices,
and housing complexes for older people.
Age Action has designed training material suitable for
older people and learners who need plenty of support and
encouragement. Its training guide “Simple Steps to
Success: A Guide to Using Computers” provides very
basic, practical guidance for people new to computers and the
Internet. And its guide, “Mobile Phone Training: A Guide
to Using Mobile Phones” helps older people learn to use a
mobile phone.
All our tutors are volunteers. Almost 1,000 volunteers have
been involved with the programme, people of all ages, from all
walks of life who want to share their skills with older people.
Volunteers teach people the basics of computer use, how to
search the Internet, how to set up an email account and how
to send and receive emails. Computer courses run for four to
eight weeks, one session per week and classes are between
one to two hours in duration.
If you would like more information on the Getting Started
programme or would like to get involved, please contact
Pauline Power or Robert Carroll on 01 475 6989 or e-mail
gettingstarted@ageaction.ie.
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Technology
Benefits of Computer Use:
• Internet access and free applications such as
Skype, Google mail and Facebook help you keep in
touch with family and friends
• Search engines such as Google and Yahoo provide
you with information on almost any topic
• Online shopping allows you to purchase items from
the comfort of your own home
• Payment of household bills in a timely and
convenient manner
• Heightened confidence as a result of learning a
new skill
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Technology
A CASE STUDY
Paddy, 85:
Learning Music From Technology
85 year old Paddy Crean is an
active member of the Wicklow
Male Voice Choir, joining shortly
after its foundation in 1998.
Since then, Paddy has gone on
to use his IT skills to enhance
the group’s singing by sourcing
software which translates written
scores into music sounds for choir
members who cannot read music
very well.
Before, learning new choral
songs from music notation
was time consuming but now
Paddy can put the new music
onto USBs and flash drives (a
small device used for storing
information so it can be transferred
from one computer to another) so
that members can rehearse new
material at home. Paddy also set up
the choir’s website and continues to
edit and moderate the site.
His online skills have also led to
his involvement with the Wicklow
Active Retirement Association,
designing and administering
three separate websites: www.
activeretirement.org, www.
wicklowbridge.net and www.
wicklowmvc.net. He was nominated
for the Google Silver Surfer Award
by several groups he works with
and is described as an inspiration!
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Commercial Profile
Get Your Hearing
Tested Today
One would think that hearing would be a pretty important
health factor, but incredibly it takes on average 15 years from
the time the problem is first acknowledged, usually by a family
member, to the time action is taken. Over that period, the
hearing usually degenerates slowly, driving that person into
an increasingly isolated position. Normal social interactions
become harder as the sufferer often blames environmental
causes for their inability to communicate clearly.
Dolores Madden is head of marketing at Hidden Hearing,
Ireland’s premier hearing device provider. As a fully
trained audiologist, she is keenly aware of the statistics:
“Unfortunately, one person in 12 suffers from
significant hearing loss, with that number rising to one
in six in the over 60s.”
In Ireland for 28 years, Hidden Hearing have an excellent
reputation for customer-led service. Dolores continues: “This
really is the key to our success, and we believe we are part
of every customer’s ‘rehabilitation journey’. Each device is
bespoke to the individual, and because the return to normal
hearing can be a big change we ask our customers to return
every two weeks in the initial period to ensure that levels are
adjusted to suit their needs.”
As Ireland’s leading hearing healthcare company, patients can
expect the very best customer care, including:
• A four-year extended warranty on all new hearing aids
• Free batteries for the life of your hearing aid
• 24/7 customer care – freephone 1800 66 77 11
• A 90-day guarantee offering rehabilitation care or a full refund
• Free call-out service to your home
• Complete peace of mind after-care in any of the 65 clinics
nationwide.
To book a free hearing screening visit www.hiddenhearing.ie
or freephone 1800 370 000 today.
Hidden
Hearing
offer a
nationwide
screening
service in
65 local
centres and
two mobile
clinics,
and test
an average
of 50,000
people a
year.
SENIOR CITIZEN GUIDEBOOK 2015 |
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You’re amazing, let’s keep it that way
“ I chose
Whitfield Clinic
because
I couldn’t wait to
get back to my life”
I needed a joint replacement in a hurry
At
Whitfield
Clinic,
our
Orthopaedic Department cares
for all types of patients, who are
injured or suffering from effects
of a long term diagnosis.
Our consultant led team of
specialists specialise in hip,
knee, foot, ankle and upper
limb surgery. Whitfield Clinic’s
orthopaedic
surgeons
work
closely with other Whitfield Clinic
specialists to ensure that your
problem is thoroughly evaluated
and that all treatment options are
considered.
To speak to one of our consultants, or to arrange an appointment please call:
Mr. Tadhg O’Sullivan
Consultant Orthopaedic Surgeon (Hip and Knee)
Tel: 051 359 955
Mr. Patrick Carton
Consultant Orthopaedic Surgeon (Hip and Knee)
Tel: 051 319 898
Mr. Ian Kelly
Consultant Orthopaedic Surgeon (Hip, Knee, Foot and Ankle)
Tel: 051 319 891
Mr. Greg Heffernan
Consultant Orthopaedic Surgeon (Upper Limb)
Tel: 051 319 826
Whitfield Clinic, Butlerstown North, Cork Road, Waterford, Ireland.
Tel: 051 337 400 | Web: www.whitfieldclinic.ie
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Minding
Your
Health
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Minding Your Health
Nationwide Health Services
Public Health Services
Public health services provided in the community in
Ireland are sometimes referred to as ‘community care
services’. They are generally provided by the Health Service
Executive (HSE). Community care services may also be
provided in conjunction with, or on behalf of, the HSE.
Entitlement to community care services is not clear cut and
there is also wide variation in the level of services available
in the different parts of the country. In general, medical
card holders are entitled to community care services free
of charge. Non-medical holders may also be entitled, but it
is not always possible to actually get the services.
What are Community Care Services?
Community care services can include the public health
nursing service, home help service, physiotherapy,
occupational therapy, chiropody service, day care and
respite care service. The rules about which community
care services must be provided differ in accordance with
the different services. In some cases, the HSE is obliged
to provide services, while others, the HSE has discretion
about whether to make the service available or not. One of
the reasons for this is that the health services provided by
the HSE reflect the population in the area in which you live
(that is, older people, children, etc).
Public Health Nurses
The HSE is obliged to provide a free nursing service to medical
card holders. The service is not necessarily confined to medical
card holders, although they get priority as they have a legal
entitlement. Public health nurses supply many basic nursing and
medical needs and a number of special services are provided
in some community care areas. These include night nursing,
day nursing, weekend nursing and twilight nursing. The services
provided by the public health nurses vary from area to area and
they frequently act as a point of access for other community
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Minding Your Health
care services. Some local health offices employ care assistants
as a backup to the public health nursing service. The role of the
care assistant is to provide personal care rather than domestic
services, but there is some overlap between what they do and
what home helps do.
Home Help Services
The HSE may make arrangements (but is not obliged to
do so) to help maintain sick people at home. They may also
make arrangements for people who would otherwise be in
institutional care. The usual way they do this is by providing
a home help service. Home helps may be employed either
by the HSE or by voluntary organisations. They usually help
with normal household tasks, although they may also help with
personal care. If you get a home help, you may have to make a
contribution towards the cost – but this practice varies greatly
from area to area. Some local health offices also provide a
limited home help respite service for carers. If you cannot
access a public home help service, a number of private
companies offer this service, including that of Home Instead
Senior Care.
Physiotherapy
Physiotherapy services are generally provided in the
community and are generally free to medical card holders.
Waiting lists operate in many areas. Home services are only
available in a small number of cases.
Occupational Therapists
Occupational therapists are employed by most local health
offices. Their services are generally available free to medical
card holders. Waiting lists operate in most community care
areas for these services.
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12/12/2014
At Specsavers, we have a range of tiny digital
hearing aids that can do remarkable things
Designed and built by world-leading manufacturers, including Siemens, Phonak and Widex,
they’re packed with technology and feature the newest innovations in hearing assistance.
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Minding Your Health
Chiropody Services
Chiropody services are available free to medical card holders
in most community care areas. Chiropodists treat a wide
variety of foot and lower limb abnormalities, from verrucas
to arthritis. Chiropodists work with people of all ages and
play an important role in helping older people and disabled
people stay mobile and independent.
Technical Aids
The HSE is obliged to provide medical and surgical aids
and appliances such as wheelchairs and walking aids free
of charge to medical card holders. If you do not have a
medical card, you may get such aids and appliances free if
they are part of the hospital treatment. In other cases, the
HSE may provide some help with the costs. If you have
private health insurance, you may be covered for some or
all of the costs.
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Minding Your Health
Respite Care
Respite care of temporary care may be based in the
community or in an institution. In practice, respite care
is provided to a varying degree at a number of locations
around the country – in some cases by the HSE and in
others by voluntary organisations or private providers such
as Home Instead Senior Care.
Day Centres
Day centres include centres that provide day activities such
as recreational, sport and leisure facilities and specialising
clinic facilities that provide a combination of medical and
vocational rehabilitation services. They are provided on a
variable basis throughout the country, some funded by the
HSE and others funded by voluntary organisations. Day
centres providing medical care are less widely available and
funded by the HSE. Access to day centres is by referral and
the eligibility conditions vary from area to area, with means
tests applying in some cases.
Meals Services
Meals services are generally provided by a mixture of
voluntary and statutory bodies. The ways in which these are
provided vary from area to area. Access to meals services
is generally by referral. You may be asked to contribute
towards the costs of meals services and this can vary.
Eligibility conditions vary from area to area.
Transport
Transport services are provided by the HSE on a varying
basis throughout the country. These services include access
to day hospitals and day centres and access to outpatient
departments and other hospital services.
Other Services
Other community care services include social workers (there
is a small number of specialist social workers for older
people), speech therapists and dieticians.
SENIOR CITIZEN GUIDEBOOK 2015 |
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Minding Your Health
Medical Cards
How to
Apply
Initially,
you should
ask your
GP about
community
care
services in
your area
or contact
your local
health
centre.
A Medical Card is a plastic card, about the size of a credit
card, issued by the HSE. People who hold a Medical Card are
entitled to a range of Health Services free of charge.
You are entitled to the following services if you have a
Medical Card:
• Doctor Visits – a range of family doctor or GP services from
a chosen doctor contracted to the HSE in your local area;
• Prescription Medicines – the supply of prescribed
approved medicines, aids and appliances like wheelchairs,
crutches etc. In some circumstances a deposit may be
required for aids and appliances which will be refunded on
return of the aid or appliance. A a2.50 charge applies to all
prescription medicines dispensed to medical card patients;
• Certain Dental, Ophthalmic (Eye), and Aural (Ear) health
services;
• Hospital Care – all in-patient services in public wards in
public hospitals, including public consultant services;
• Hospital Visits – all out-patient services in public hospitals,
including public consultant services;
• Medical and Midwifery Care for Mothers, including
health care related to pregnancy and the care of the child for
six weeks after birth;
• Some personal and social care services, for example, public
health nursing, social work services and other community care
services based on client need.
You may also be entitled to the following additional
benefits if you have a Medical Card:
• No need to pay the health portion of your social insurance
(PRSI);
• Free transport to school for children who live three miles
or more from the nearest school;
• Exemption from state examination fees in public
second-level schools;
• Financial help with buying school books. The benefits
above are available from the relevant government department.
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Minding Your Health
The HSE is committed to ensuring that everyone who
is eligible for a medical card receives one as quickly as
possible and that those who are no longer eligible do not
continue to hold cards. If you are not eligible for a medical
card, you may be eligible for a GP Visit Card or the Long
Term Illness Scheme.
For more information or to apply for a Medical Card
LoCall 1890 252 919 or e-mail clientregistration@hse.ie.
GP Visit Cards for People
Aged 70 and Over
Everyone aged 70 or over who applies for a medical card
is subject to a means test. People aged 70 years or older
with a gross weekly income not exceeding a500 a week
for a single person or not exceeding a900 for a couple are
entitled to a Medical Card under the Scheme.
For more information or to apply for a GP Visit Card
Locall 1890 252 919 or e-mail clientregistration@hse.ie.
Medication Management
Being informed about, and understanding how you can
best manage the medication you take is essential to
maintaining your health. It is important that you remember
and understand what your doctor tells you about any
condition you may have and any medicine prescribed. During
your visit, ask your doctor to write down any information
about your diagnosis or your medication. It is also important
that you tell your doctor and pharmacists about all the
medicines you are taking, as some medicines affect the
other. Your doctor will also need to know about any allergies
or reactions to medicines you have experienced in the past.
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Minding Your Health
Drugs Payment Scheme
Under the Drugs Payment Scheme, an individual or family
in Ireland only has to pay a144 each month for approved
prescribed drugs, medicines and certain appliances for use
by that person or his or her family in that month. The amount
is determined from time to time by the Minister for Health
and Children. If you have a GP Visit Card or do not have
a Medical Card you should apply for a Drugs Payment
Scheme Card.
For more information visit your pharmacy or local
health office.
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Minding Your Health
Home Instead Senior Care –
TOP TIPS FOR MANAGING YOUR MEDICATION
If in doubt: Contact your pharmacist or doctor if
you have any questions about the medication
you are taking.
Storage of medication: Keep out of reach of small
children and generally store in a cool dry place. Some
medications have special storage requirements which your
pharmacist will explain to you.
Generics: Your pharmacist may issue a new ‘generic’ drug
to you. For example, you may have been taking Lipitor (brand
medication for blood pressure) but now your pharmacist gives
you the generic version, Atorvastatin. These are the exact same
drugs but with a different brand name.
Side-effects: If you are troubled by any side-effects of
your medication, contact your pharmacist or doctor and
they will help you manage the side-effects.
Same time: Take your medication at the same time each
day. For example, take at 9am in the morning and 9pm at
night for drugs that are taken twice daily.
Antibiotics: Complete your course of antibiotics even if
you are feeling better before the course is complete.
Organise medicine: If you need help, ask your
pharmacist to organise your medication using a suitable
system such as a blister pack (remember, some pharmacies
need at least two days’ notice to prepare this).
Hospital medicine: If you are admitted to hospital,
remember to take your medication along with you so the
hospital knows exactly what medication you are on. An easy way
to do this is to ask your pharmacist to order a patient information
pack (PIP, a2). Your pharmacist will fill out your medication
details on your PIP and you can then safely store this in your
fridge in case of emergency.
Over-the-counter and herbal medicine: Always
check with your pharmacist before taking non-prescription
or herbal medicines alongside your prescribed medicines.
1
2
3
4
5
6
7
8
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Minding Your Health
Branded product
Generic product
Panadol
Paracetamol,
Paralief, Paratabs
Valium
Diazepam
Nurofen
Ibuprofen, Brufen
Lipitor
Atorvastatin
Fosamax
Alendronate
Crestor
Rosuvastatin
Imodium
Loperamide
Zestril
Lisinopril, Lestace,
Lisopress
96 | SENIOR CITIZEN GUIDEBOOK 2015
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Minding Your Health
A CASE STUDY
Rob and John Albers:
Medication Management
After 35 years as a pharmacist,
Rob Albers was familiar
with many of the medication
risks that older adults face,
from overdosing to improper
medication use. But he wasn’t
prepared to see a medication
mistake result in an accident
that left his own father, John,
paralysed from the waist down.
When the accident happened in
2007, John Albers was managing
his own medications, noted his
son. “He did it all himself. He
would arrange and highlight
the bottles.” What he didn’t
count on, though, was that the
manufacturer had changed the
colour of one of the medications.
Challenged by macular
degeneration, a condition that
affects eyesight, John Albers
thought he was taking a blood
pressure medication and a blood
thinner. But, for three weeks, he
was on a double dose of blood
thinners. “Dad called me at 10:30
one night and said he had severe
lower back pain,” Rob Albers said.
“By the next morning he was
paralysed from the waist down as
a result of bleeding in his spine,”
noted Albers, who was a longdistance caregiver at the time of
the accident.
The condition cannot be
reversed, and John Albers, 89,
and his wife now live in a care
facility as a result. Rob Albers
said he thinks his father’s
accident could have been
avoided if he’d had a pill planner
or a caregiver to help him
manage his medications.
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Commercial Profile
Some Protein Facts
• A 65kg adult needs approximately 85g of protein daily to
maintain and rebuild muscle.*
• From the age of 25 we begin to lose muscle (a condition
known as sarcopenia).
• A diet with sufficient protein coupled with exercise can
combat sarcopenia and keep us strong.
• Protein is twice as effective in building muscle when it
is consumed within an hour of exercise (or any physical
activity).**
• The body can use up to, but not more than, 30g of protein at
any one time to build muscle.** Therefore, it is important
to spread protein intake throughout the day.
• A typical Western breakfast has 10g of protein, our lunches
have 15g and our evening meals 65g. We are not getting
enough protein during the day and take in more than we
can use to build muscle in the evenings.
What is needed
You will
find more
details at
www.fitfuel.
ie. You can
see where
FitFuel
is being
stocked and
can even
order online
for home
delivery.
• We need awareness regarding how much protein we get and
when we get it.
• We need high-protein, tasty snack options that can be
consumed as a top-up to lunch and breakfast or in the gaps
between these meals.
• We need to exercise in conjunction with protein intake to
maximise strength.
How FitFuel can help
FitFuel Protein Ice Creams are made in Ireland by Paganini
with milk from the Murphy family farm in Wexford. FitFuel is
real dairy ice cream, high in energy and enriched with protein.
It is tasty, easy to eat and a unique, nutritious treat.
*Clinical Nutrition, ‘Optimal Protein Intake in the Elderly’,
Wolfe et al 2008
**Maintaining Muscle Mass in Older Adults,
Paddon-Jones and Rasmussen 2009
98 | SENIOR CITIZEN GUIDEBOOK 2015
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With
experience,
Withover 45 years’ experience,
trust
bonavox
trustyour hearing to bonavox
We
in Ireland
Irelandsince
since1967.
1967.
Wehave
haveprovided
providedquality
qualityhearing
hearing healthcare
healthcare in
Our
professional,
caring
approach
to
understanding
how
hearing
Our professional, caring approach to understanding how hearing
loss
ensures we
we deliver
deliveraa
lossaffects
affectsboth
bothyou
youand
and your
your loved
loved ones
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quality
lifestyle. We
We also
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provide:
qualitysolution
solutionfor
foryour
yourhearing
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needs and
and lifestyle.
••FREE
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hearinghelp
helpand
and advice
advice
••FREE
hearing
checks
FREE hearing checks
••FREE
FREEaftercare
aftercare
To
Todiscuss
discussyour
yourhearing
hearing needs with us,
please
pleasecall
callfreephone
freephone 1800 480 480
Please
alsoopen
openSat,
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Dublin11
Unit
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email:
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23/9/14 15:16:27
hearing
needs
hearing needs
with
withus,
us,call
call
freephone
freephone
1800
1800480
480480
480
DO YOU HAVE A
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ARE YOU PAYING TOO MUCH FOR YOUR MONITORING SERVICE?
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OH AND OF COURSE SAVE MONEY FOR SOMETHING NICE FOR
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VISIT OUR MONITORING CENTRE AT www.digiwatch.ie
FEEL FREE TO CALL OR ARRANGE A VISIT TO SEE OUR
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232612_4C_Ollies_CMD_SC.indd 1
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Safe
At
Home
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Safe At Home
Housing Aid for Older Persons Scheme
The Housing Aid for Older Persons Scheme is for
improving the living conditions of older people by carrying
out minor repairs to the main areas of an older person’s
home. In general, it is aimed at people 66 years of age
and older. However, in cases of genuine hardship the
local authority may assist people under age 66.
The type of work which will be grant-aided includes
structural repairs or improvements, re-wiring, repair or
replacement of windows and doors, the provision of water,
sanitary services, heating, cleaning and painting.
For applications received on or after 27 February 2014,
the maximum grant available under the Housing Aid for
Older Persons Scheme is a8,000, which may cover 95
per cent of the approved cost of works.
How to Apply
Contact the Housing Section of your local authority
for more information about the eligibility rules in
your area, which may differ from those in other local
authority areas.
Grant Schemes
● Mobility Aids Grant Scheme
The Mobility Aids Grant Scheme provides grants
for works designed to address mobility problems in
the home, such as the purchase and installation of
grab-rails, a level access shower, access ramps or a
stair-lift. It is primarily for older people, but people with
a disability can also access the scheme. The grant is
available to people with a maximum household income
less than a30,000. The maximum grant available is
a6,000 and may cover 100 per cent of the cost of the
work. Contact your local authority for more information.
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Safe At Home
● Housing Adaptation Grant for People with a Disability
A housing adaptation grant is available where changes
need to be made to a home to make it suitable for a person
with a physical, sensory or intellectual disability or mental
health difficulty to live in. The grant can help you to make
changes and adaptations to your home, for example, making
it wheelchair-accessible, extending it to create more space,
adding a ground-floor bathroom or toilet or a stair-lift. In
some cases, the provision of heating can be included, but
only under certain conditions. Priority will be given to people
on medical grounds. If your household income is less than
a30,000 you may qualify for 95 per cent of the cost of the
works (up to the maximum grant amount of a30,000). The
proportion of the costs to be grant-aided will be tapered
from 95 per cent down to 30 per cent, depending on
your income. Contact the Housing Department of your local
authority for further information and an application form.
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Safe At Home
● Better Energy Warmer Homes Scheme
The Better Energy Warmer Homes Scheme aims
to improve the energy efficiency and warmth of homes
owned by people on low incomes. It is operated by the
Sustainable Energy Authority of Ireland (SEAI) and
is available nationwide. It covers attic insulation, draughtproofing, lagging jackets, energy-efficient bulbs, cavity
wall insulation and energy advice. To apply directly for the
scheme, contact SEAI by phone on 1800 250 204 or
e-mail warmerhomes@seai.ie.
● Senior Alert Scheme
The Seniors Alert Scheme provides grant support for
the supply of equipment to enable older people without
sufficient means to continue to live securely in their
homes. The grant assistance is made available through
community and voluntary groups registered with the
Department.
The scheme provides assistance to older people.
To be eligible you must be:
• Aged 65 or over and have limited means or
resources
• Living alone or with someone who also meets the
eligibility criteria
• Living in the area covered by the community group
administering the grant support
• Able to benefit from the equipment being supplied
• Willing to maintain contact with the community group
Contact the Seniors Alert Scheme Unit in the
Community and Voluntary Supports Division on
(01) 888 29997 or by e-mail at seniorsalert@environ.ie
for further information.
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Tunstall Emergency Response provides
solutions to support older people and
those with long-term needs, to live
independently, by effectively managing
their health and well-being.
The Vega GPS Watch is a purpose built device for those
with Alzheimer’s or other cognitive disorders. The Vega
is worn as a wristwatch and it raises an alert if the wearer
walks outside of their designated “safe zone.” It features
GPS and GSM positioning, an optional emergency button
function, water resistance, and a long-lasting rechargeable
battery. 2-way speech is possible on the watch to allow
contact with the wearer in case they get lost or disoriented.
At Tunstall Emergency Response, our systems are designed
to enable services that wrap around the individual,
supporting the person rather than just addressing a single
need. We can provide a truly assistive technology care
solution tailored to meet an individual’s care needs.
THE FOLLOWING ARE SOME OF THE DEVICES INCLUDED IN OUR PORTFOLIO:
• Pendant alarm
• Fall Detector
• Epilepsy Sensor
• Bogus Caller Button
• Flood Sensor
• Care Assist Pager
• Medication Dispenser
• Temperature Extremes Detector
Alerts raised by any of our devices are handled by the operators in our
monitoring centre or may be directed to a family member.
HELP AT THE TOUCH OF A BUTTON
Contact our Telecare Support Team on
1850 247 999
Visit: www.tunstallemergencyresponse.ie
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Golden Pages 126.5 x 91_Layout 1 12/01/2015 16:18 Page 1
Rent or buy a Stannah stairlift from
Olympic Stairlifts
for straight or curved stairs
Straight and Curved staircases
Reconditioned models available
Approved to EU Standards
Choice of chair designs and upholstery
Full emergency 24 hour call-out service
Free, no obligation Survey
Safe and reliable
Full aftersales support
Grant advice
Maintenance and repair
To contact us go to our website www.olympicstairlifts.ie
email sales@olympicstairlifts.ie
or call 1800-313844
234691_2L_Stannah_CMD_SC.indd 1
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Bathroom Adaptations was established with the
primary aim of becoming Ireland’s leading grant
aided bathroom conversion specialists.
We liaise directly with clients, their family, Occupational
Therapists & other healthcare professionals. Our
personal advisor will help with all stages of the grant aid
application process. In addition to bathrooms, showers
and wetrooms, we also provide stairlifts, ramps, and a
range of aids for improved daily living.
20 Years Experience | Expert Tradesmen &
Dedicated Project Manager | Price Promised & Guaranteed
Grant Aided Specialists | Excellent Customer Service
Contact Caroline Ryan, Personal Advisor | Call: 087 9640591
info@bathroomadaptations.ie | www.bathroomadaptations.ie | Nationwide Service
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Safe At Home
Social Housing Options
Local Authority Housing
Some local authorities provide special accommodation for
older people – usually community accommodation with special
security features, such as wardens and security cameras. Each
local authority allocates housing in accordance with its own
housing allocation scheme (formerly known as schemes of
letting priorities).
Age limits for older people’s accommodation can vary from one
local authority’s housing allocation scheme to another. Check with
your own local authority.
Voluntary Housing
Voluntary housing organisations provide housing in a similar way
to local authorities. They provide two types of housing for older
people: group schemes and sheltered housing. They have some
discretion about whom they house, but most of their housing
is assigned in consultation with the local authority. Tenants
in sheltered housing pay rent and they may qualify for rent
supplement. Rent Supplement is paid to people living in private
rented accommodation who cannot provide for the cost of their
accommodation from their own resources. The amount of Rent
Supplement you get will be calculated to ensure that your income
after paying rent does not fall below a minimum level.
Returning Home Post-Discharge
Returning home after a doctor discharges you is a happy time,
but it is also a critical turning point in your recovery process.
Oftentimes, many patients are readmitted less than a few
weeks after discharge. Often, mistakes made in medications,
missed follow-up medical appointments, poor nutrition and
dehydration and lack of safety preparation in the home are the
issues that can lead to readmission.
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Safe At Home
Getting Help When Returning Home
Even if you have family and friends, there may be some
aspects of your recovery plan that you might need extra
help with. Professional CAREGivers from Home Instead
Senior Care can help with many of the critical postdischarge care needs that will help lead you to a full and
complete recovery. CAREGivers can help with:
Returning
home from
the hospital
can be a
wonderful
time.
Seeking
help from
Home
Instead
CAREGivers
with athome care
can mean
less stress
for you and
an easier
transition
to full
recovery.
● Discharge coordination and execution – Home
Instead CAREGivers will work with your hospital
discharge planning staff to develop a detailed plan of
care and instructions that will be used by family and
other home caregivers to make sure you have a plan
to help ensure a successful recovery.
● Medication management — Home Instead
CAREGivers will work with you to help organise
and track pills and other medications to make sure
that they are taken as directed and to help prevent
adverse effects.
● Follow-up doctor visit assistance — Home
Instead CAREGivers can make sure you keep track of
and attend follow-up medical appointments including
providing or arranging of transportation to the visits.
● Nutrition management — Home Instead
CAREGivers can assist with meal planning, shopping
and preparation to ensure that you are getting
wholesome, healthy foods and plenty of hydration that
will assist you with recovery.
● Warning sign monitoring and notification
— Home Instead CAREGivers are familiar with
and trained to watch for warning signs and take
appropriate action to help prevent complications and
readmissions.
● Record keeping — Home Instead CAREGivers are
also trained to track specific data on your progress to
share with your medical providers. This is important
for both tracking progress and to help update, if
necessary, the original discharge plan of care.
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Safe At Home
A CASE STUDY
Teresa, 77:
Safe at Home
Teresa Jones is 77 and has
recently had hip surgery. The
surgery was a success and as
soon as Teresa left the hospital
she considered surgery a closed
case. That is until her public health
nurse, Sarah, visited her and
discussed follow-up care.
Due to bed shortages hospitals
are releasing patients quicker
than in the past, which makes
the need for discharge planning
critically important. Sarah has
seen too many older people
discharged from the hospital
without a care plan in place and
wants to encourage Teresa to
fully recover.
Time and time again, older
people are returned home in a
vulnerable condition and cannot
stay on top of their health. They
make mistakes such as taking
the wrong medication dosage
or suffering a slip or fall due to
decreased mobility following
surgery.
Thanks to Sarah’s advice,
Teresa realised how important
care at home was to her recovery.
She initially found it awkward
inviting a “stranger” in her home to
help her with her recovery process.
But after a few days with her
professional caregiver she was
delighted to have made a new
friend in Emily, whom she could
trust to help during this hard
time. Emily helped around the
house with light housekeeping
and errands as well as helping to
bathe and dress Teresa.
Two months later Teresa is still
at home and avoided going back
to hospital or a nursing facility.
Her follow-up appointment was
positive and she has maintained
her mobility and independence.
SENIOR CITIZEN GUIDEBOOK 2015 |
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Kelly Caulfield Shaw
SOLICITORS
Kelly Caulfield Shaw Solicitors are a long established medium sized general
practice firm in Mullingar. Our five solicitors are dedicated to providing our
clients with an efficient, value for money friendly service.
OUR PRACTICE AREAS:
• Probate
• Ligation
• Family Law
• Landlord & Tenant
• Licensing
• Employment law
• Property
• Law & the Elderly
Tel: 044 9348412 • Fax: 044 9343619
Email: info@kcs.ie • www.kcs.ie
1, Chapterhouse, Friars Mill Rd, Mullingar, Co.Westmeath
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Legal
Information
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Legal Information
Making a Will
One of the most important issues you should sort out is
your will. A will is a witnessed document that sets out,
in writing, a person’s wishes for his or her possessions
(called his or her ‘estate’) after death.
If you die without a will, the law of intestacy decides
what happens to your property. A will can ensure that
proper arrangements are made for your dependents
and that your property is distributed in the way you wish
after you die, subject to certain rights of spouses and
children.
If you die having made a valid will, you are said to have
died ‘testate’. This means all of your possessions will be
distributed in the way you set out in your will.
It is the job of the executor or executors you
named in your will to make sure this happens.
After you die, someone has to deal with your estate by
gathering together all of your money and possessions,
then paying any debts you owe and finally distributing
what is left to the people who are entitled to it.
If you do not name an executor of your will, documents
called letters of administration are issued. When your
estate is distributed, the legal rights of your spouse
and children, if any, will be fulfilled first after any
debts are paid before any other gifts are considered.
The Requirements of a Valid Will
It is possible to prepare your will yourself – however, it is
advisable that you get a solicitor to do this for you as it is
an important document and should be drafted correctly.
You decide what you wish to do with your property and your
solicitor can advise you on how to achieve your objective.
Your solicitor will also advise you about the rights of spouses,
children or other family members and how this impacts on
your decisions.
It is always possible for you to revoke your will.
This can only be challenged if your mental capacity when
you revoked your will is called into question.
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Legal Information
Power of Attorney
Power of Attorney is a legal device in Ireland that
can be set up by a person (the donor) during his/her
life when he/she is in good mental health. It allows
another specially appointed person (the attorney) to
take actions on the donor’s behalf if he/she is
absent, abroad or mentally incapacitated through
illness.
If someone in Ireland is mentally incapacitated, all
of their assets and property are normally frozen and
cannot be used by anyone else unless they are jointly
owned or someone has power of attorney to deal with
their money or property.
How to Create a Power of Attorney
A general power of attorney can be created when
signed by either you or at your direction in the
presence of a witness.
Wards of Court
If you become incapable of managing your affairs
or are of unsound mind, you can be made a ward of
court. There are a number of procedures available
depending on the precise circumstances.
Trusts
Property, including money assets, may be held in trust
on behalf of another person or to achieve a particular
purpose. A trust exists when a person (the trustee)
holds the property of another (the settlor) for the
benefit of named people.
The beneficiaries may be the settlor him or herself
or may be other people. By creating a trust you can
ensure that, should you subsequently become mentally
incompetent, your affairs will be managed in a particular
manner. The trust property continues to be administered
by the trustee for your benefit without the necessity to
have you made a ward of court.
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Legal Information
Advance Care Directive
There is no legislation on advance care directive in Ireland.
In general, it can be defined as a statement about the kind
and extent of medical or surgical treatment you want in the
future, on the assumption that you will not be able to make that
decision at the relevant time. Sometimes the terms ‘living will’,
‘advance statement’, ‘advance decision’ or ‘advance refusal’ are
used when referring to advance care directive.
People usually make directives in order to limit the
treatment given in order not to prolong life. Some people,
however, make them in order to state that they want all
possible treatments to be provided. It is unlikely that such a
directive would be enforceable as it does not take account of
the likely success of the treatment or of the costs involved.
Agency Arrangements
If you appoint another person to represent you in certain
dealings with third parties, you are making an agency
arrangement. You are called the principal and the person you
appoint is called the agent or appointed representative. The
most usual example is where a pensioner nominates
someone to collect social welfare pension payments or
other allowances from the post office.
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Legal Information
A CASE STUDY
Jim, 73: Securing Peace of
Mind & Appointing a Power of
Attorney
Jim is in his seventies living a full,
active life. He is in good health
and enjoying his retirement. He
has contributed to a pension for
45 years and is using these funds
to enjoy life in sunny Spain. He
has two sons and has appointed
one as his power of attorney. His
son also has a copy of all of his
financial instruments and vehicles.
His will is prepared and his son
has been made the executor of
his will. Jim has done his senior
years “homework” and does not
worry about the future or potential
circumstances. He has taken the
steps now to ensure that if an
accident happens or illness
strikes the steps have been
taken to secure his future.
He has expressed his wishes
about how he would like to
age and where he would like
to age. He isn’t waiting for an
emergency to start taking the
necessary legal and financial
steps. His sons are both fully in
the know of their father’s wishes
and have agreed to support their
father in his wishes. Jim now
can enjoy a healthy, happy and
largely worry-free retirement.
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Commercial Profile
Your Life, Your Legacy
Charlie Kelly of Kelly Caulfield Shaw explains
the importance of making a will.
Doing good
like this
will have
a positive
effect on
your own
life and on
the lives
of others.
Remember,
“it is better
to give than
to receive”.
Now make
that will!
Making a will is a very important task. It deserves your time,
attention and careful reflection. It should be viewed as a
constructive act that will have a positive impact.
A good will is a true testament of the person you are
and will reflect your true values and your attitude to your
responsibilities and obligations. If you have property and
especially if you have people who depend on you, now is the
time to make your will. It is not ideal to make a will in haste
when under pressure, e.g. just when you are about to go in
for a major operation or travel for the first time on a plane!
Have an open approach when making a will: be aware of
the those who depend on you, those who have good reason
to expect to be remembered by you, those who have no
expectations to receive anything from you but who would be
delighted to be remembered by you – and, finally, humanity
in general which can be helped by endowments to various
worthwhile charities that do good in the world. Bear in mind
the motto of the medical profession: “do no harm”.
Remember, there is nothing wrong with good tax planning
– your solicitor can advise you as to how you can minimise
the tax burden for your beneficiaries when drafting your will.
One of the important factors in making a will is to take a
burden of responsibility from the shoulders of your family.
If you do not leave a will you leave a vacuum and this can
cause anxiety and confusion among people who are dear to
you.
There is no legal foundation for advance care directives
in this country but we are moving towards a position where
they can have a persuasive influence on how we are treated
approaching the end of life. It is also important that we should
consider what further legacies we can leave other than our
property assets or money. Organ donation is very important in
that it can bring new life to people who are seriously ill.
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Think
Ahead
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CMRF Legacy Ad 2014:Layout 1
03/11/2014
14:05
Page 1
Leave a Gift in Your Will and Help
Heal the Littlest Hearts
Childhood is so precious, and when a child suffers
from a childhood illness or disease, it can change
their lives forever. Hopes and dreams can be lost
and precious potential could be wasted.
The Children’s Medical &
Research Foundation helps our
most vulnerable children by
way of providing life saving
support for sick children in Our
Lady’s Children’s Hospital, and
the National Children’s
Research Centre, Crumlin.
A long term gift is a wonderful
way to support the things you
care about most, now and after
you’re gone. Please help make
all the difference and contact
our legacy executive in the
Foundation, who will be happy
to help.
The Children’s Medical & Research Foundation
Our Lady’s Children’s Hospital, Crumlin
14 – 18 Drimnagh Road, Dublin 12
T: 01 709 1700 | F: 01 455 1045 | E: info@cmrf.org | www.cmrf.org
Find us on Facebook
www.facebook.com/CMRFCRUMLIN
233845_1C_CMRF_CMD_SCIT.indd 1
Follow us on Twitter
@CMRF_Crumlin
15/01/2015 09:43
Think Ahead
Have You Thought About Your Death?
Have you a friend or family member at risk of
dying during the next year? How will it be for
them? How will it be for you when your time
comes? These are important and difficult questions,
ones many of us don’t want to face. It is often easier for
us to park them. Yet one sure certainty in life is that we
will die.
Each year roughly 30,000 people die in Ireland.
Some people have a good experience. They have an
understanding of what is happening and have reflected
practically and emotionally with their important loved
ones. They have clear and well-formed ideas about their
medical care, and have their preferences respected and
acted upon.
Their dying is often a source of inspiration to those
they leave behind, demonstrating courage and a sense
of dignity and completeness, particularly to their younger
friends and family. But it’s not always like this. A small
minority of us will experience sudden unexpected events,
leaving no time to prepare. We delay reflecting about our
end of life until we become too sick to effectively do so,
unable to communicate on this complex subject with our
nearest and dearest.
The Forum on End of Life in Ireland, a project of
the Irish Hospice Foundation, has taken important steps
towards encouraging us to plan for death and dying with
Think Ahead, a citizen-led initiative aimed at guiding
people on planning for end of life.
Using a simple form, Think Ahead urges people
to Think, Talk and Tell and write down their personal
preferences for future medical, financial and personal
care. This can then be left in a safe and secure place
where it can be easily accessed in an emergency. Even
if not fully completed, the form can simply be used as a
guide to those things you might want to think about when
considering the end of your life, and could help initiate
and structure the discussion with loved ones.
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Think Ahead
Why Think Ahead?
There is no
“right time”
to Think
Ahead.
Ideally it
is now!
• So those close to you know or understand your wishes
if a time comes when you cannot speak for yourself.
• To give peace of mind and reassurance to you, your
family and your carers.
• To avoid confusion, stress and disruption in the event
that you pass away without leaving your affairs in order.
The Think Ahead Form has five key sections:
Key information: Details of people you would like
contacted in the event of an emergency and key
information to inform people about your treatment and
care.
Care preferences: How would you like to be cared for
while you are hospitalised? Are there cultural or religious
preferences that you would like the health care staff to
consider in caring for you?
Legal: Will, succession, power of attorney.
Financial: Bank accounts, life assurance policies. Credit
cards, mortgages, documents etc.
When I die: Organ and body donation, funeral and burial
arrangements.
How does it work?
Fill out all or part of the Think Ahead form, which you can
download from www.thinkahead.ie, or pick up a copy
from the Irish Hospice Foundation, Morrisson Chambers,
32 Nassau Street, Dublin 2 (phone (01) 6793188), or
from your Citizens Information Centre.
Tell your
family or
friends
where the
form can
be found
in the
event of an
emergency.
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Notes
Numbers & Notes
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Numbers & Notes
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Numbers & Notes
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