What’s new?
PrincetonUniversity
Who’s new?
Whom should I call?
Communiqué
Familiar Faces:
June 2007
Since HR issued its first HR Communiqué in November 2006, we have continued to make
Loretta
O’Connor
Director of
Staffing
improvements to our organization. We are structured so that we are able to fulfill our
promise to you to create HR teams that will be collaborative and work with you more
comprehensively.
We also had assured you that we would design an organization that provides you with a
Patricia
Pokrocos,
Manager
of Staffing
transparent, accessible, and personalized approach to human resources. Within
this Communiqué, you will find information on Pages 2 and 4 about the HR organizational
structure to make who we are and how to contact us easy and transparent.
Human Resources is committed to supporting you
New Faces:
with the services, programs, and policies you need in both your
Erika Casey,
HR Assistant
work life and your family life.
On page 3 you will read about HR event planning and the employees who help us throughout the year.
We’ve also included a section called, “HR wants you to know” highlighting important information for
you. On the back page are two articles that feature employees who recently benefited from the University’s new mortgage program and from HR’s management development training program. We hope
Peter Cassaday,
Data Management Support
inspire many of you to pursue these programs to find real
solutions to your financial needs and to develop new and useful skills.
Please remember that the dedicated HR staff is here to assist you—individually and
reading about their experiences will
Marcia Conrad,
Interim Staffing
Specialist
Raj Chokshi,
Technical Support
Specialist
organizationally within your department.
Call us
started. We will make sure that we guide you to
, even if you’re uncertain about how to get
get the information or assistance you need.
We are also pleased to announce in this Communiqué the arrival of new HR staff members and
current HR employees have assumed.
Please continue to share your insights and suggestions with any staff member in
inform you of new roles that other
Sara Hoffman,
HR Assistant
Human Resources. We still have much to do and very much count on your involvement. And, we have more
communications planned to keep you well informed about HR’s services and programs.
Robert Martinez,
Manager of Diversity
and Inclusion
Michael
Owen,
Senior HR
Manager
Lianne Sullivan-Crowley
Vice President for Human Resources
Luisa Paster,
Training Specialist
James Peluso,
Staffing Specialist
June 2007
PrincetonUniversity
Communiqué
Page 2
HR Staff Member
HR Staff Direcctory
Team
Extension
E-mail Address
LIANNE SULLIVAN-CROWLEY, vice president
HR Administration:
OFFICE OF THE VICE PRESIDENT
8-9912
lsulliva@princeton.edu
MARIA PAPADAKIS
HR Administration
OFFICE OF THE VICE PRESIDENT
8-8032
mpapadak@princeton.edu
CLAIRE JACOBS ELSON, director
HR Administration:
BUDGET, COMMUNICATIONS, AND POLICY
8-4131
celson@princeton.edu
PAMELA JOHNSON
HR Administration:
EVENTS, BUDGET, COMMUNICATONS,
POLICY, DIVERSITY AND INCLUSION
8-9149
pamelaj@princeton.edu
ROBERT MARTINEZ, manager
DIVERSITY AND INCLUSION
8-8959
rm@princeton.edu
ALISON NELSON, director
Benefits
8-6075
alisonn@princeton.edu
STACEY BURD
Benefits
8-9114
stacey@princeton.edu
SHERYL FARAH
Benefits
8-9112
sherylf@princeton.edu
MICHELLE KALAYJIAN
Benefits
8-8960
mkalayji@princeton.edu
ELAINE RICHARDS
Benefits
8-9109
erichard@princeton.edu
TBA
Benefits
TBA
Benefits
TBA
Benefits /Work-life
FREDERICK CLARKE, general manager
Department Services and Support
8-5663
fredc@princeton.edu
SHERRY MOORE
Department Services and Support
8-8682
sfmoore@princeton.edu
TBA, director
Department Services and Support:
COMPENSATION
JOHN FLYNN
Department Services and Support:
COMPENSATION
8-3274
jflynn@princeton.edu
VANI PAWAR
Department Services and Support:
COMPENSATION
8-2847
vpawar@princeton.edu
KAREN BREDBENNER
Department Services and Support:
EMPLOYEE RELATIONS
8-9117
kbredben@princeton.edu
THOMAS DEL CORE
Department Services and Support:
EMPLOYEE RELATIONS
8-1338
delcore@princeton.edu
CATHERINE GEDDIS
Department Services and Support:
EMPLOYEE RELATIONS
8-6129
cgeddis@princeton.edu
MICHAEL OWEN
Department Services and Support:
EMPLOYEE RELATIONS
8-4479
mowen@princeton.edu
SUSAN TINTORER (on leave)
Department Services and Support:
EMPLOYEE RELATIONS
8-9106
tintorer@princeton.edu
PIERRE JOANIS, director
Department Services and Support:
LABOR RELATIONS
8-8641
pjoanis@princeton.edu
MAUREEN IMBRENDA, manager
Department Services and Support:
LEARNING AND DEVELOPMENT
8-8774
mdimbren@princeton.edu
LUISA PASTER
Department Services and Support:
LEARNING AND DEVELOPMENT
8-5464
luisap@princeton.edu
NICOLE VOLPE
Department Services and Support:
LEARNING AND DEVELOPMENT
8-9105
nvolpe@princeton.edu
LORETTA O’CONNOR, director
Department Services and Support: STAFFING
8-3278
loconnor@princeton.edu
SANYA BOYD
Department Services and Support: STAFFING
8-8692
sboyd@princeton.edu
MARCIA CONRAD
Department Services and Support: STAFFING
8-8623
mconrad@princeton.edu
JENNIFER KLUMPP (on leave)
Department Services and Support: STAFFING
8-8623
jklumpp@princeton.edu
EMILY LUHMAN
Department Services and Support: STAFFING
8-3273
eluhman@princeton.edu
JAMES PELUSO
Department Services and Support: STAFFING
8-3576
jpeluso@princeton.edu
PATRICIA POKROCOS
Department Services and Support: STAFFING
8-3393
patp@princeton.edu
STEVEN BLECHMAN, director
HR Services and Systems
8-8542
blechman@princeton.edu
DOLORES BALSAMO
HR Services and Systems
8-6611
dbalsamo@princeton.edu
PETER CASSADAY
HR Services and Systems
8-9103
cassaday@princeton.edu
ERIKA CASEY
HR Services and Systems
8-9118
ecasey@princeton.edu
RAJ CHOKSHI
HR Services and Systems
8-0616
rchokshi@princeton.edu
MARIA FARRINGTON
HR Services and Systems
8-6137
mfarring@princeton.edu
SARA HOFFMANN
HR Services and Systems
8-9113
sh2@princeton.edu
SUZANNA KENNEDY
HR Services and Systems
8-6143
skennedy@princeton.edu
LILLIAN LANEY
HR Services and Systems
8-5157
llaney@princeton.edu
BRIAN MCGURRIN
HR Services and Systems
8-2093
mcgurrin@princeton.edu
LAURI MCVICKER
HR Services and Systems
8-3284
lauri@princeton.edu
AUDRY ROSENBLOOM
HR Services and Systems
8-9118
audryr@princeton.edu
CRYSTAL RUFFIS
HR Services and Systems
8-9119
cruffis@princeton.edu
LYNN VOIGTSBERGER
HR Services and Systems
8-5781
lvoigts@princeton.edu
June 2007
PrincetonUniversity
HR wants you to know . . .
...
This is a great time of year to enroll in the University’s Group
Supplemental Retirement Annuity (GSRA) plan (aka the Tax Deferred
Annuity or 403[b] Plan) through TIAA-CREF and Vanguard. You
can build up your retirement income by making pre-tax contributions
through salary reduction from your paycheck. In addition to the basic
feature of the regular retirement plan, the GSRA has additional options.
For more information or to enroll, which can be done online, please contact HR at 8-3302 or benefits@princeton.edu.
...
All benefits eligible faculty and staff members can use the
Springdale golf course anytime on Tuesday through Friday (except
holidays) without being a member of the Springdale Golf Club. Special
green fee rates negotiated for University employees are $35 for 18 holes
and $25 for 9 holes (after 4:00 p.m.). Employees who wish to secure a
tee time should call 609-924-3198 up to a week in advance.
...
The deadline to apply for the new Employee Child Care Assistance Program (ECCAP) is July 1, 2007. We urge employees whose total
annual household income is less than $130,000 to contact HR at 8-3302
or benefits@princeton.edu to learn more about the financial assistance this
benefit provides.
...
Since Hurricane Katrina, Princeton students, faculty, and staff
have continued to respond to humanitarian conditions in the Gulf Cost
region. Because significant relief efforts are still needed, the University
policy, 3.23 Humanitarian Relief Efforts, which provides the opportunity for employees to take a paid leave of absence for up to two weeks
to participate in recognized relief activities, is being extended through
June 30, 2009. For more information, please refer to the policy at www.
princeton.edu/hr/policies/leaves/323.htm, or contact HR at 8-3300 or
hr@princeton.edu.
...
Human Resources now provides a three-year holiday schedule,
available at www.princeton.edu/hr/wrksched/holiday.htm. In FY2008,
employees can schedule two optional holidays with the approval of the
supervisor for religious holidays or any other personal reason, and the
University will be closed on the following holiday dates:
Wednesday, July 4, 2007
Monday, September 3, 2007
Thursday, November 22, 2007
Friday, November 23, 2007
Monday, December 24, 2007
Tuesday, December 25, 2007
Monday, December 31, 2007
Tuesday, January 1, 2008
Monday, May 26, 2008
...
The summer is a great time for employees to take training classes
offered by HR’s Learning and Development program. A full schedule of
courses is available, including a new class offering, “Leading Change.” For
more information, please contact HR at 8-3300 or hrld@princeton.edu.
June 2007
Managing Effective Interactions
(Essentials of Leadership/IM Essentials)
June 7, 1:00 pm – 5:00 pm
Coaching Others Toward Improvement
Wednesday, June 13, 12:30 pm – 4:30 pm
Thursday, June 21, 8:00 am – 12:00 pm
Getting Started as a New Manager
Tuesday, June 26, 8:00 am – 12:00 pm
Guiding the Development of Others
Thursday, June 28, 12:30 pm – 4:30 pm
Legal Aspects of Supervision
Thursday, June 14, 12:30 pm – 4:30 pm
July 2007
Coaching Others Toward Improvement
Wednesday, July 11, 8:00 am – 12:00 pm
Tuesday, July 17, 12:30 pm – 4:30 pm
Leveraging Diversity: Challenges and
Opportunities—Part I
Monday, July 23, 9:00 am – 12:00 pm
Leveraging Diversity: Challenges and
Opportunities—Part II
Monday, July 23, 1:00 pm – 4:00 pm
Building Trust in the Workplace
Friday, July 13, 8:00 am – 12:00 pm
Thursday, July 19, 12:30 pm – 4:30 pm
Communicating with Others
Wednesday, July 25, 8:00 am – 12:00 pm
Team Performance Fundamentals
Tuesday, July 31, 9:00 am – 12:00 pm
August 2007
Managing Effective Interactions
(Essentials of Leadership/IM Essentials)
Thursday, August 2, 8:00 am – 12:00 pm
Managing Performance Problems
Tuesday, August 7, 12:30 pm – 4:30 pm
Friday, August 17, 8:00 am – 12:00 pm
Leading Change (NEW CLASS)
Thursday, August 9, 12:30 pm – 4:30 pm
Tuesday, August 14, 8:00 am – 12:00 pm
Communiqué
Page 3
When It Comes
to HR Events,
Employees Matter
Over the course of a year, Pamela Johnson, events coordinator in the Office of Human
Resources, coordinates several staff events, including the service recognition luncheon,
the retirement dinner, and the staff picnic. A lot of planning, organizing, and hard work is
necessary to make each of these events a success. Annually, HR organizes and relies on a
committee of volunteers of employees from across the University.
The following interview was conducted with several committee members about their
involvement:
Q: Why do you participate on the staff recognition
committee(s)? A-1: Working on the committee provides us with a great opportunity
to meet employees from other departments. A-2: I have an event management and planning background and can bring my experience to the table. A-3: It’s a lot of fun to work
on the committee. I love the picnic and am glad to help out.
Q: What do you personally get out of your participation on the staff recognition committee?
A-1: I am learning event management and planning skills.
A-2: I am new to Princeton. The committee is a good
introduction to the campus community. It lets me see how
other offices run events, which I can incorporate into my
job. A-3: Being on the committees enables me to give
something back to Princeton. It is a way to help to recognize staff members and to celebrate Princeton employees.
Q: What do you like best about working
on the events? A-1: I like the sense of togetherness it
provides. A-2: The events are a culmination of our work.
I like that everyone is appreciative of our efforts. A-3:
Employees work hard during reunions and graduation so
that alumni, students, and their families can participate in
the festivities. The picnic gives us a chance to do something that staff and faculty can enjoy.
Q: How much time does your involvement require and how do you manage it with
your workload? A-1: I budget and plan my work time
to be able to attend as many meetings as possible. A-2:
I prioritize my work. And, it’s important to have your
supervisor on board. A-3: The picnic is the only event
that requires volunteers for the entire day, from setup to
cleanup. We do this so that all staff can enjoy the picnic.
Q: What other observations or comments do you wish to share about your involvement with HR events? A-1: Every year, based on
feedback, the committee makes changes to ensure that any concerns from last year’s events
are addressed in the following year. A-2: Every year the events get better. Over the last
five years, there has been much more enthusiasm at the picnic. People enjoy themselves
and stay longer before they go back to work. A-3: We like that we now use an annual
picnic theme. It’s nice that changes are made every year and that it is carried out throughout the event, from decorations to food.
Q: Do you have any advice or suggestions for other employees
to get involved? A-1: Come out and participate. See how much fun we have. A-2:
All employees from across the campus have an open invitation from Human Resources to
volunteer and be part of one or more events. A-3: It is rewarding to be part of the committee that plans and organizes the events.
Pamela observed, “HR is pleased that employees and various departments want to
help with planning and organizing [the events.] We can’t do it alone.”
The following individuals were interviewed for this article: Linda Clos, Development;
Tracey Emanuel, Library Human Resources; Andrea Stearly, Conference and Event
Services; Evan Moorehead, Campus Recreation; Susan Waskow, Center for Jewish life;
Sara Hoffmann, Human Resources; Maria Papadakis, Human Resources; Erica Casey,
Human Resources; and Pamela Johnson, Human Resources.
Human Resources would like to thank and acknowledge the following individuals who participated on this year’s event committees: Elaine Bahadurian, Dolores
Balsamo, Amy Campbell, Laurel Cantor, Marion Carty, Erika Casey, Linda Clos,
Tracie Emanuel, Joseph Erbe, Sheryl Farah, Frank Ferrera, Duncan Harrison, Sara
Hoffman, Pamela Johnson, Lillian Laney, Emily Luhman, Lisa Magliozzo, Eileen
McNamee, Lauri McVicker, Sherry Moore, Evan Moorhead, Stu Orefice, Maria
Papadakis, Elaine Richards, Nicholas Robinson, Crystal Ruffis, Susan Waskow,
Michael Yoon.
This year’s staff picnic is on Wednesday, June 12, 11:30
a.m. to 2:30 p.m. For more information, please visit the HR website at www.
princeton.edu/hr/recog/picnic_announcement.htm. To volunteer, please call Pamela Johnson at 8-9129 or email her at pamelaj@princeton.edu.
PrincetonUniversity
Communiqué
Page 4
June 2007
New
Programs
Countrywide
Mortgage Program
University employees have been taking advantage of the University’s
new mortgage program, announced last November by the Office of Human
Resources. In partnership with Princeton, Countrywide Home Loans, which is
conveniently located on Nassau Street, offers mortgage terms that are exclusive
to Princeton’s faculty and staff.
Buying a new home, refinancing an existing home, arranging for home equity lines of credit or second mortgages, or purchasing an investment property
can be very confusing and overwhelming for most people. Barbara Loman,
a long-service patrol officer who works in the Department of Public Safety,
found everyone there “pleasant and helpful. I told them my goal and asked
a lot of questions. They explained things I didn’t know and they presented
me with options.” Michelle Horgan, senior conference and event manager in
Conference and Event Services, had a similar experience. “Countrywide explained the whole process, including interest rates, and how the loan would be
set up. They were helpful and accommodating. I appreciated having different
options.” John Flynn, compensation/systems analyst in the Office of Human
Resources, liked that “Countrywide offers a flexible approach and provides different scenarios to create a customized solution to meet individual needs. They
were forthcoming and I could tell they had done their homework.”
“Approval and processing went quickly,” John observed. Michelle said
from her first contact to the closing, her transaction was completed within one
month. She said, “I couldn’t believe it was so easy. And now I can pay my bill
online!” Barbara agreed and indicated that “Countrywide is very convenient.”
According to Michelle, “I thought Countrywide would take better care [of
me] due to its relationship with Princeton.” John was one of the first employees
to arrange for a new mortgage. When the new benefit was announced, John
thought there must be a “cost-savings” for employees. He and his wife soon
discovered they would be offered a competitive rate and would save on closing
costs. That made the decision easy for them. Barbara had thought of refinancing her older mortgage but wasn’t certain where to go. She noted that when
she found out about the program, she contacted Countrywide to learn more to
find out if it was right for her needs.
When asked if they had advice for other employees, Barbara, Michelle,
and John quickly responded. Barbara said, “I like being a homeowner. If other
employees are thinking about buying a house, buy it! Countrywide helped me.”
John reflected that buying a house can be a complex process. Having someone
conveniently located makes it easier.” John feels that “anyone from a first-time
buyer to an experienced one can benefit from this program.” Michelle’s suggestion for employees was “to ask questions. Take advantage to get different
options presented.”
For more information about
this program and benefit, please
contact Human Resources at
609-258-3302 or benefits@
princeton.edu, or visit our
website at www.princeton.edu/
hr/worklife/countrywide.htm.
Human Resources’ Telephone Numbers
Human Resources Main Number: Dial (609) 258-3300
Features 4 menu options
Press
1
Staffing and Job Opportunities (can be directly dialed at 609-258-3301)
2
Benefits (can be directly dialed at 609-258-3302)
3
Time Collection (can be directly dialed at 609-258-4357)
4
Human Resources Reception Desk (connect to HR staff member)
Direct Staffing Number: Dial 609-258-3301
Features 3 menu options
Press
1
Information about applying for job opportunities, application process,
and directions to Princeton (listen only)
2
Outside employment verifications (listen only)
3
Hiring managers or current employees (connect to HR staff member)
HR’s Core
Learning Curriculum
There are many reasons why employees sign up for training classes offered
by Human Resources’ Learning and Development program. According to
Makeba Clay, director of the Fields Center, she initially thought the classes might
teach her a few new things about strategic planning and organizational change,
something that she thinks a lot about these days. She thought if she could learn
how to better link “the theory to the practice,” the time she spent in class would
be well worth it. Sal Fattoross, infrastructure operations analyst/manager in
ecology and evolutionary biology, was hoping to “refine his communication
skills” and “learn more about Princeton’s procedures.” Both signed up for the
Management Development Certificate Program, and Sal was in the first class of
graduates in December 2006. After Makeba enrolled in the certificate program,
she soon realized that the commitment was not as big as she first thought, mainly
because the course offerings were half days. However, she said employees “need
to fully invest [in the program] to get value from it, [and] time spent is a low
price to pay for high and invaluable outcomes.”
Both Makeba and Sal find that the format makes the classes interesting, enjoyable, and educational, and combines hands-on learning with theoretical instruction.
They also praise the interactions in which students share experiences, learn from
one another, and build a network of colleagues from across University departments.
“We get affirmation from others experiencing similar things,” said Makeba. And
Sal reflected that when he “enrolled in the certificate program, the [benefit of]
networking was not an initial goal or thought. I know people all over campus now
and would call them if I needed to tap any resource.” Thus far Makeba has learned
to rethink some of her management assumptions, which enables her to recognize
different needs that employees have. The result, she proudly says, is “more effective
communications.” The class Sal attended on “Legal Aspects of Supervision” broadened his understanding of the hiring process, which helped him to see the connection it has with managing staff: “The performance evaluations you do five years
after you post the job tie back to what you put into the job posting description.”
Sal encourages other employees to attend the training classes for “selfimprovement and advancement on the job.” “We’re in a learning community,”
Makeba said. “Our environment encourages lifelong learning and enables us to
sharpen our skills.”
For more information about Human Resources’ training program, please contact
Maureen Imbrenda, 8-8774, or Nicole Volpe, 8-9105, or e-mail hrld@princeton.edu.
Direct Benefits Number: Dial 609-258-3302
Connect directly to a benefits staff member
Direct Employee Relations Number: Dial 609-258-3304
Connect directly to a benefits staff member
Human Resources’ E-mail Addresses
Human Resources Main E-mail Address: hr@princeton.edu
Human Resources Staffing E-mail Address: staffing@princeton.edu
Human Resources Benefits E-mail Address: benefits@princeton.edu
Human Resources Learning and Development E-mail Address: hrld@princeton.edu