2014 - 2019 District Technology Plan Effective July 1, 2014 – June 30, 2019 TABLE OF CONTENTS Section 1 …………………………………………………MISSION & VISION STATEMENT Section 2 ……………………………... GENERAL INTRODUCTION & BACKGROUND Section 3 ……………………………………………….. . NEEDS ASSESSMENT/GOALS Section 4 ………………………………………………………………….. FUNDING PLAN Section 5 ………………………………………....TECHNOLOGY ACQUISITION PLAN Section 6 ……………………………………………………………………………. ACCESS Section 7 …………………………………………………………. USER SUPPORT PLAN Section 8 ………………………………………………………... STAFF TRAINING PLAN Section 9 ……………………………………………………… PROGRAM EVALUATION Section 10 ……………………………………………… E-RATE PLANNING CRITERIA Appendix A …………………………………… PREMISE NETWORK WIRING SPECS Appendix B …………………………………………. ACCEPTABLE USE GUIDELINES Appendix C ……………………………………………………….. WEBPAGE GUIDELINES SECTION 1 MISSION & VISION STATEMENT 1.1 Manatee County School District Technology Mission Statement Supporting the technology needs of the District so strategic objectives can be achieved. 1.2 Information Technology Strategic Plan 2014-19 If Manatee County Public Schools is going to lead the pack in K-12 education, we must first reaffirm our commitment to organizational accountability. Accountability must be fundamentally engrained into the culture of our district. Every student, teacher, principal, educational support staff member, senior leader, Superintendent, and Board member has to be accountable for his or her contribution to the educational process. As stewards of public funds, we have a requirement to leverage every cent to provide our students with the best educational experience. Declining resources cannot hinder our success. We have to accept the challenge and improve the way we do business to improve the quality of all of our services. How much can we improve Manatee County Public Schools for the benefit of all our students? The answer will be the measure of our success. Change is difficult in any organization. What compounds the problem is our lack of solid foundations upon which to build. We have discovered that MCPS must essentially rebuild our house on solid foundations. Those solid foundations are reflected in our Focus Areas for the Operational Goal: • Organizational Performance Management • Data-Driven Decision Making • Quality Management • Process Improvement • Strategic Alignment This may seem like a monumental task, but the benefit of building from the foundation up creates an opportunity to make sure the structure is sound. We will use data and Performance Management to constantly monitor the integrity of our district. Process improvement and quality management will allow us to deliver our services from teaching math to creating a balanced budget with the utmost efficiency and effectiveness. Strategic alignment ensures that all our resources, people, and efforts are working toward a common goal. The mission of the Manatee County School District is to inspire our students with a passion for learning, empowered to pursue their dreams confidently and creatively while contributing to our community, nation, and world. 1.3 Evaluation of Current Technology The Information Technology (IT) Department is reviewing the hardware and software vital to the successful operation of the District. IT has developed standards for equipment procurement, and is implementing a hardware refresh program. The Enterprise Resource Planning (ERP) and Student Information Systems (SIS) are being evaluated for effectiveness and accuracy. Additional initiatives are on-going to promote single sign-on capabilities, performance based evaluations, a learning management system and e-learning. Our network infrastructure is being reviewed to ensure we can meet the requirements of new technology. These are necessary to build the foundation needed to derive performance metrics. SECTION 2 GENERAL INTRODUCTION/BACKGROUND 2.1 District Profile MANATEE COUNTY DEMOGRAPHICS: The Manatee County School District is located on the west-central coast of the state of Florida, with the central administrative operations located in Bradenton. Bradenton is the largest city and county seat, halfway between the Tampa – St. Petersburg area and Sarasota, Florida. The Manatee County School District currently focuses its educational efforts on over 45,000 students K - 12 in 53 schools, including alternative middle and high schools, as well as, a vocational technical center, distributed throughout a 900 square mile county service area. The local economy is based on five main economic factors: retirement, government, farming, tourism, and service industries. With our Gulf beaches and exceptional year-round climate, significant local revenues are generated by tourism and related service business. The industrial base is varied and consists primarily of small to mid-size companies with the exception of the area’s largest business employer, Tropicana Industries. The school system is the largest employer with over 7,000 employees. Farming of tomatoes, oranges and a variety of agricultural products remains a significant part of the county economy and accou nts for a significant migrant farming population both in the community and the schools. The service economy accounts for nearly 30 percent of the area’s employment providing food service, maintenance, landscaping, banking and retail operations. 2.2 Technology Planning Process 2.2.1 District Technology Plan The office of the Chief Information Technology Officer (CITO) develops long-range technology plans for the entire district. The new strategic planning process is aligning department efforts with overall district goals endorsed by the School Board. The CITO must review all projects that impact all technology. 2.2.2 School Improvement Plans (SIP) and School Technology Plans All schools prepare their own SIPs based upon an analysis of the available data. All SIPs are required to reflect the mission and objectives approved by the Board. As part of the strategic planning process, plans for how to leverage technology to improve student achievement will be articulated. 2.2.3 English Speakers of Other Languages (ESOL)/ESE Technology can be, and is, used in various ways to support the Exceptional Student Education and ESOL programs. A networked Individual Education Plan (IEP) that can be accessed at both the school and district level by appropriate personnel has been implemented. The student’s IEP will also be transferred electronically to follow a student from school to school within the district. Certain information necessary for FTE reporting will be pulled directly from the student’s IEP into the student information system. This will enable teachers and administrators to more easily monitor and assess the ESE student’s progress, prevent lapses in services, and provide up-to-date information in the student system. This is an important feature in a county with a high mobility rate. 2.3 Adult Literacy Manatee Technical Institute (MTI) currently provides adult literacy programs at the main campus and has historically provided programs at off-campus locations such as Jobs Etc., Goodwill, and the Manatee County Jail. Several school sites in various parts of the county, and sites in conjunction with the Seasonal Farm Workers program also offer adult literacy programs. Instruction is provided in both instructor-led and computer-based formats. MTI provides adult literacy volunteer tutoring to any registered student as well. The tutoring program serves approximately 75 AGE students each year along with a number of PSAV students from programs ranging from Criminal Justice to Health Science. SECTION 3 NEEDS ASSESSMENT/GOALS 3.1 Process for Determining Needs The office of the Chief Information Technology Officer (CITO) develops long-range technology plans for the entire district. The new strategic planning process is aligning department efforts with overall district goals endorsed by the School Board. The CITO must review all projects that impact all technology. As projects are reviewed, they are prioritized and placed on the budget plan for potential funding. A series of reviews are conducted during the budget process and projects may be cut, moved out on the timeline, or be asked to reduce their funding request. Once funded, the staff involved in implementing the project provides status reports to the CITO. The key in this process is to allocate resources to projects/activities/processes that are aligned with the goals of the school district. The Professional Development department conducts a yearly online training need s assessment that includes a section for technology training. The results from the survey guide priority technology training in the following year. 3.2 Infrastructure 3.2.1 Data Network 1. All schools in the district are networked and have equitable levels of computers and software. Schools with multiple buildings or multiple communication closets within the same building communicate with each other using 1Gbps or 10Gbps fiber switches and have 10/100 Mbps or 10/100/1000 Mbps switched, twisted pair connections to the desktop. Every space occupied by staff has at least one data drop outlet with two or more Ethernet ports wired with Cat 5E cables at a minimum. One of those ports is generally used for a networked printer. 2. Classrooms have at least two data outlets. If there are more than three computers in a classroom, five or eight port Ethernet switches are used to share a single drop with multiple computers. Computer labs are generally wired with one data drop for each computer in the lab. Portables are connected to the main buildings with fiber optic cables and equipped with 1Gbps uplinks and have 10/100 Mbps switched twisted pair switches. 3. Wireless network coverage is necessary for the effective deployment and use of wireless laptop computers. All existing sites have full wireless coverage and all new construction includes wired and wireless topologies incorporated into the building specifications. 4. Fifty (50) school sites are connected to Manatee County’s School Support Center (SSC) Administration building with 10 gig fiber optic communication lines. Forty two (42) of these sites are connected bi-directionally in four (4) separate fiber rings, each site containing twenty four (24) strands of dark fiber. The other eight (8) sites are connected with a single 10 gig connection to the SSC and have 12 strands of dark fiber. There are three (3) administrative sites that are also connected to the SSC via dual 10 gig fiber rings. The entire fiber optic system is subterranean, owned and maintained by the school district. 5. Two (2) school sites are connected via Telecom 100 Mbps fiber connections. One (1) school site is connected via Telecom 10 Mbps fiber connection. Two (2) contracted school sites are connected via 1.54 Mbps T1 lines and one contracted school site is connected via 5 Mbps fiber connection. All of the above site’s data connections terminate into a router at the SSC building. 6. Premise Network Wiring System Specifications are included in Appendix A. 3.2.2 Internet Access 1. The districts central servers and Internet services are located in the district’s School Support Center (SSC) building. A central firewall system provides secure Internet connections. The Internet gateway is a 1000 Mbps circuit monitored by The Department of Management Services. 2. The district filtering servers are on the inside of the firewall with content filtering provided by the Phantom Technology iBoss filter system. All access to the Internet is directed through the filters without exception. 3. An Intranet is set up inside the firewall for use by all sites. The email system, with 6,000 seats, is for district personnel only and is provided by First Class from Open Text. The district is in the process of sun setting this email system and implementing Microsoft Office 365 for both staff and students. 4. E-Rate funds have been awarded to the district annually since inception of the program. 5. Initially, the internal connections funding was high, but that has changed as the district finished building networks at all the schools. E-rate now mainly supports Internet access and telecommunications services. 3.2.3 Telephone and Intercom 1. All classrooms have telephone and intercom access. The phone systems are all digital switches, integrated with the Bogen PA systems. A three year plan to replace aging telephone switches with newer models increasing the districts voice over IP service will begin this year. When completed, all schools will have telephone service within the district over our fiber network. 3.2.4 Instructional Television Network (EDV TV) 1. The district has its own educational channel, EDV TV, which goes out to the community over both Bright House and Verizon television networks. The EDV TV studios are located on the Professional Support Center (PSC) campus. 2. All schools are capable of receiving four Instructional Television Fixed Service (ITFS) channels. Additionally, all schools have television distribution systems and television production studios, enabling the creation and broadcasting of instructional programs to all classrooms. Cable television is also distributed to classrooms as requested by teachers. 3. The district television station, EDV TV, provides production equipment and professional level studio for district productions. The system provides the district with emergency response communication to all schools and classrooms. Additionally, the ability to air approximately 2,000 video titles, and to broadcast satellite-received programming, training activities, and special events, creates a level of equity to video resources among al l schools in the district. Manatee County School Board meetings are broadcast live to citizens over this channel. 4. The Broadcast Systems department supports microwave broadcasting equipment, analog and digital studio production equipment, and a variety of video projectors, DVD and CD players and other classroom instructional electronics. 3.2.5 Central Computer System 1. Several mission critical software systems are maintained on highly reliable mid -range computer systems. The FOCUS student information system, JDEdwards financial and human resources system, payroll, and some minor applications, are run on a new IBM iSeries computer system. A smaller iSeries 270, installed in 2003, is used as a development and testing site for the systems analysts and programmers. A contract with IBM provides an emergency hot site in case of a disaster that would disable the systems. 2. District-wide applications are maintained on an IBM iSeries system, Apple OS X servers, Windows servers and Red Hat servers. A few examples are the current First Class email system, Focus Student System, Internet filtering and reporting system, and Internet domain name servers. All are housed at the district level in a secure computer room. This computer room is equipped with a large-scale battery backup system and gas fire protection system as well as being secured with a card access system for access by authorized staff only. 3.3 Technology Goals 3.3.1 Short Term Goals (1-2 years) Goal 1: Facilitate the effective use of technology in teaching and learning by providing significant capital outlay technology fund allocations to all schools each year. School Technology Upgrades – The District is in the process of developing a sustainable hardware refresh plan on a 3-5 year replacement schedule. Student enrollment level at each site will be used to establish minimum needs for each site. Systems are and will be a mix of desktop lab systems, desktop staff systems and laptops for teachers, staff and students. Goal 2: Improve the productivity of district level staff by providing more powerful technology resources. Several new and ongoing projects are focused on staff productivity and are listed below: Replacement cycle for equipment Electronic forms Implementation Enterprise Resource Planning (ERP) system Professional Development System Web-based Human Resource application system Hosted Learning Management System (LMS) to increase student achievement assessment and accountability. Copy Center realignment Document Management System (combines three current systems into one solution) Implementation of IT Service Desk software system Upgrade of the JDEdwards business system to Oracle Implementation of Single Sign On Solution (SSO) for increased student and staff access to resources which will increase productivity Implementation of new web-based tools - Microsoft Office 365 (MSO 365) for all staff and students Goal 3: Improve decision making at the school and classroom level by providing access for all teachers and administrators to pertinent student data in a timely manner. The district’s student information system, Focus was implemented in the Fall of 2011. Success continues to depend upon a very high level of support and training from IT (Information Technology). The system includes a student scheduler, attendance software, an online grade book, student discipline database, a parent web portal, an e-Learning system, and cafeteria software. Additionally, it facilitates ad hoc and state reporting. Goal 4: Enhance teaching, learning, and training by maintaining and expanding the resources provided through media services instructional television. Instructional Television/Media Services Project – Replacement equipment and software with expanded capabilities will be purchased for ITV along with online media resources for teachers and students. Goal 5: Meet the changing needs of students by upgrading vocational education labs at the schools. Applied Technology Adult Education (ATAE) Equipment Project – The Adult, Technical, and Career Education department is administering funds for upgrading business and other vocational education labs at selected schools. Goal 6: Facilitate the effective use of technology in teaching and learning by expanding the bandwidth available to schools and classrooms in support of activities such as distance learning, Internet research, and streaming video. School LAN Upgrades – All schools are equipped with switched 10/100 Mbps Ethernet switches with 1000 Mbps fiber uplinks to each sites MDF room. All schools have been fully equipped with 802.11a/b/g/n wireless networks. The district will continue to plan upgrades to the school networks as technologies improve and funding allows. WAN access - All but three schools are on a four ring district owned fiber optic system connecting to the central data center at 10Gbps speed. Goal 7: Improve telephone communications for teachers and administrative staff. Telephone System Upgrade –All schools are equipped with a standard digital telephone switching system with an integrated voice mail system. New standardized public address systems that integrate with the phone switch have been added at all sites. A three year plan to replace aging telephone switches with newer models increasing the districts voice over IP service will continue this year. When completed, all schools will have telephone service within the district over our fiber network. 3.3.2 Long Term Goals (3-5 years) Goal 1: Provide reliable fundamental infrastructure for all IT Services to leverage the following: Bandwidth per staff & student Number of days network usage exceeds 80% of capacity Network costs per staff & student Average age of computers Ratio of computers to students Goal 2: Develop and implement IT business practices that drive procurement, implementation and utilization of current, industry standard processes and applications to determine: IT spend per staff / student IT savings (IT work which positively impacts the bottom line) IT expense as a percentage of Total District Funding Uptime % for business critical systems Utilization of key IT managed resources TCIT (Total Cost of IT) includes all costs associated with building, running and operating the IT environment and includes workforce costs, license costs, hardware costs, software costs, systems costs, outsourcing costs, portion of HR costs, etc. (In other words, more than just the IT budget) Return on IT Investment = Net Operating Profit / TCIT Goal 3: Staff and Student Development / Training. Create a process framework to elicit and document Training Requirements at the Divisional (Academic and Operations) level, as well as Business Unit level, that IT shall support. Percentage of Requirements Documented Percentage of Documented Requirements Funded to be Satisfied Percentage of Documented, Funded Requirements Satisfied Goal 4: Provide technology support staff and systems that minimize downtime and enhance the user experience. As the use of technology increases, and the volume of equipment and software systems also increases, adequate support must be provided and realignment of technical support staff will be required. Increasing the technology skills of every user is also very important to reduce the need for assistance with low-level problems. SECTION 4 FUNDING PLAN 4.1 Major Funding Sources The majority of the funds utilized for the acquisition and support of technology come from within the district. Many of the figures provided below must be considered estimates as it is difficult to obtain precise figures when multiple funding sources are involved, when technology costs can vary, and when projecting into the future. The following are descriptions of the funding sources along with activities these funds support. 4.1.1 District Operating Budget The staff costs for Information Technology (IT), Instructional Television, Electronics Repair, the Adult, Career, and Technology Education Department, and schools that have allocated Technology Contact positions, are funded from the operating budget. Maintenance fees for district level software systems, and the cost for leasing telephone and data lines are also a part of the operating budget. A relatively small amount of operating funds are used for software, technology related supplies, and for some non-capitalized equipment. These operating funds are considered recurring funds. 2012-13 $7,097,231 2013-14 $6,675,731 2014-15 $7,500,000 projected 4.1.2 District Capital Outlay Funds (millage funds and sales tax) The majority of the funds used to purchase technology equipment and to build technology infrastructure come from these funds. Capital Outlay Funds are considered recurring funds. 2012-13 $2,849,330 2013-14 $3,017,266 2014-15 $3,603,501 projected 4.1.3 Technology Funding from outside the district E-rate funding – the district has successfully applied for E-rate federal funds for the last sixteen years. The Priority 1 funding has supported the leasing of telephone and data lines, cellular communications and web hosting services. The Priority 2 funding has supported both data network switches and telephone PBX servers. Some school server needs have been met with E-rate dollars as well. Since actual billing is not totally predictable, the E-Rate maximum awarded is not always expended. The figures below show the total maximum allocation for that year. 2012-13 $ 1,358,014 2013-14 $ 861,208 2014-15 $ 933,713 requested IDEA – the Exceptional Student Education department manages these funds, parts of which are used to provide technology resources to students with special needs. 2012-13 $ 534,012 2013-14 $ 265,000 2014-15 $ 265,000 projected Other – There are many other sources of funding used for technology including various grants, school internal accounts, school discretionary FF&E, various training funds, SAI, SIP, Perkins, and Florida School Recognition funds, etc.. These expenditures vary widely from year to year so projected figures are not provided here. (For Example: Farmworkers grant $350.00 and Rowlett Charter Implementation $3,300 for technology.) 4.2 Budget The Information Technology (IT) Department will work within its given budget to support the technology needs of our district. The projected funding for network/hardware support staff, hardware and software maintenance, capital outlay for equipment, and funding for software acquisition should meet minimum needs for technology in our District. (See projections in 4.1). One area with the greatest need for increased funding is the hardware refresh initiative so we can replace aging equipment and provide better support to our schools during their online testing. 4.3 Planned Technology Projects 2014-2015 Below is a list of the Information Technology (IT) Department’s recommended projects to be funded by capital outlay dollars. Although this list shows projected expenditures for technology, it does reflect the ongoing district commitment to implementing technology across the organization. School Phone System Upgrades - $150,000 - Continue replacement cycle for existing phone/voicemail system with advanced unified systems. Priority 2 E-Rate Funding was unavailable in FY 2013-2014. The district has applied for E-Rate funding for three school sites that were planned in FY 2013 and three school sites planned for FY 2014. The total number of school sites requested for E-Rate FY 17 (2014-2015) is six. Wireless School Network System - $29,717 - Install wireless access points in schools. New/Rebuild construction projects have wireless access included in construction plans. Added in 2010-11 is the development of a guest network at select district sites. WAN/LAN Hardware - $74,573 - Purchase of school based network equipment, wiring requests, routers, etc. Pay for repair of existing data infrastructure and meet the need for additional wiring requests at school sites. Disaster Recovery Site Infrastructure - $130,000 District Web Project - $136,000 - Continue the implementation of the District’s web presence for department and schools. Stoneware – $166,945 (This will allow our district to move to a Single Sign-on environment). Desktop Refresh - $1,200,000 (To initiate the 4 year desktop refresh program for all schools and departments. The district will need to fund a 25% refresh of computers each year). MS365 - $330,000 ($300,000 came from the RTT funding) (Purchase Microsoft 365 for use by all students and district employees so regardless if they are at school/work or at home, they can access the information they need with a standard toolset that is up to date. HP 3Par - $98,000 Document Management - $175,000 (To consolidate multiple document management systems into one system that will allow us to work more efficiently and reduce our printing costs) Learning Management System - $250,000 (To engage in an LMS for student benchmark testing and assessments including analytical reporting. Update District ERP System - $545,765 (To migrate from the district’s JDE World Software to the Oracle Enterprise One system. This will enhance abilities to include health and safety incident reporting, self-service module, and much more) e-Learning System - $350,000 e-Recruit System - $267,501 Total Request for FY 2014-2015 $3,603,501 SECTION 5 TECHNOLOGY ACQUISITION PLAN 5.1 Identifying Appropriate Technologies The district is in the preliminary stages of identifying computer assets at all district sites. The process will include; system age identification, quantity of systems per site, student counts per site and staff counts per site. From this, a template will be formulated for a hardware refresh plan that will replace all computers at sites with the oldest technology first. The goal will be to implement a 3-5 year rolling replacement plan that will ensure equitable up to date technology at all sites. Alignment to district goals, district strategic plan and standardization is a requirement. Standards have been set for computer brands, printers, networking equipment, telephone equipment, and public address systems. 5.2 Acquisition to Meet Widest Range of Student Needs The Waterford Reading Program is a focus for several elementary schools, particularly Title I schools. SuccessMaker is a program that was initially implemented at all Title 1 schools beginning 2011-12 and has been substantially expanded over the past year. Additional software applications are continually reviewed by district leadership for effectiveness and targeted implementation. Education Options is a software system that covers the basic middle and high school curriculum. The district has a license for use in all schools, but this program is primarily fo r use by Alternative Education students, including those restricted to learning from their homes. It is accessible through the district network and through the Internet. Schools have chosen programs like Star Reading, Star Math, Accelerated Reader, Compass Learning, Classroom Works, and others, that address diagnostic/prescriptive needs, track student progress, and provide reports for teachers and parents. Great progress is being made in the use of project-based learning activities that address higher level thinking skills and encourage students to work in teams. Students from the elementary grades through high school are doing creative video editing and multimedia presentations in many of these projects. 5.3 Acquisition Timetable Beginning in 2009, the district began to centralize the purchase of computers and servers at all school sites. This implementation plan was to provide greater standardization and ensure all schools meet the district minimum standards of 3 to 1 student to computer ratio and no systems older than 5 years. Due to budget shortfalls, this has not been possible over the last few years. Starting with the current budget year 13-14, a hardware refresh plan is being formulated and funding has been allocated that will reinstitute this goal. While this multi-year refresh plan is being implemented, it will require the relocation of newer systems from sites that are part of the refresh program to other sites around the district until all sites are updated on a rolling refresh plan. 5.4 Acquisition Procedures The district has developed procedures and standards for technology acquisition. Standards and procedures are reviewed each year for potential revision. Key examples follow. A standard network configuration is used district-wide for all new construction and network upgrade projects. The item master in the district purchasing system defines the specific pieces of equipment that can be purchased. Electronics Repair staff recommends the AV equipment list (televisions, VCRs, projectors, etc.) and Instructional Television recommends the video cameras and editing equipment for the item master. Changes are made each year based on repair history and price changes. All servers are managed by the Data Center Operations team and they determine appropriate operating system and utility program upgrades. Support agreements for the IBM mid-range computer systems. All the district-wide servers in the Data Center Operations center and all software running on those systems are managed by IT. All servers are purchased with three-year on-site support. Staff must submit work orders to request services from the various IT teams. By using specific codes developed for those work orders, an analysis of types of problems at various sites is possible. That analysis will be used in the revision of technology standards and maintenance procedures. 5.5 Guidance for Decision-Making The IT department provides guidance and direction to all schools and departments on the purchase and implementation of technology. The primary gate-keeping process is done through the purchasing system item master. No new technology items can be added to the item master without the IT Department’s CITO approval. All technology initiatives are reviewed by the IT CITO prior to acquisition. The goal is to standardize and get the most cost-effective solutions for district initiatives. SECTION 6 ACCESS 6.1 Equitable Access Equitable access to telecommunications and other technologies to support teaching and learning is accomplished by: 1. The district has begun evaluation of existing school computer systems in preparation for a hardware refresh program. This program will use student enrollment numbers to determine minimum system requirements at each school site to support teaching, learning and testing. 2. Depending on available funding, the district is looking at a 3-5 year hardware refresh plan based on the data from the above statement. This will provide a level playing field for all sites. 3. The district ESE department responds to requests from school staff and parents for assistive technologies. Laptop computers and special input/output devices are provided as appropriate after reviewing each individual case. Special software is also provided when needed. 4. All sites have Internet access to provide resources such as our district website, FIRN, and a variety of instructionally appropriate sites to support teaching and learning. A user friendly web page/management system called Edline has been purchased, allowing teachers and staff to easily post lesson plans, homework assignments and other appropriate information that can be accessed by students and parents to support and extend the learning process. 5. The Blackboard Connect phone notification call out system deployed in 2006-07 provides direct communications to staff and parents. The system reports student absences and delivers important school or district information to a select group of recipients. In an effort to reach all parents and community members, the Manatee Educational Television station broadcasts a variety of programs. School Board meetings are also broadcast live bi-monthly in an effort to keep the community informed. 6. Several external instructional resources are available to teachers, parents and students. These include: SIRS, Groliers, Educational Options, FCAT Explorer, Connected University and the district web site. 7. Access to information for decision-making by teachers and administrators is a district priority. The Focus student system has been implemented to provide all decision makers with access to appropriate data. A series of real-time reports on student performance have been developed for teachers, principals, guidance counselors, and district administrators using ReportsNow, and an in-house developed tool called Quick Query. Gradebook and Attendance are now provided to all levels K-12. 6.2 Acceptable Use Guidelines District Acceptable Use Guidelines have been written, approved by the School Board and have been signed by the employees of the School Board of Manatee County. The document protects the confidentiality of students, intellectual property rights, licensing a greements and addresses the legal/ethical standards for sharing resources with other educational entities (Appendix B). A set of Webpage Guidelines have been developed to provide guidance to all sites publishing web-based documents. These guidelines are designed to keep students focused on instructional uses of web pages and to protect the integrity of the district (Appendix C). 6.3 Technology Protection Measures The district’s Intranet is secured from the Internet with an enterprise level redundant firewa ll system that is monitored and updated on a regular basis. Behind the firewall, multiple Phantom iBoss Web Filtering servers intercept all Internet traffic. iBoss is used by a large number of Florida districts because it provides a high level of customiza ble filtering options. The filter administrator has the ability to add or remove sites to the block list. This is useful in the event sites are being blocked that really should not be or in the event a site is discovered that has not been categorized by iBoss yet. If staff members need a site opened or blocked, they send an e-mail request to Filter Requests for review. If there is any question about the appropriateness of a site, the filter administrator contacts upper level administration for guidance. Phantom iBoss filtering system provides the district with excellent content filtering with minimal need of district level tech support. Benefits include: 1. Creation of flexible internet use policies allows for choice between Allow, Block by content type, Block by Bandwidth and Block by File Type. 2. The district sets policies for file types and over 80 application protocols, including email, file transfer, remote access, streaming media, instant messaging (IM), and peer-to-peer (P2P) protocols. 3. All of these options help control Internet bandwidth use of non-educational content. 4. The district can set policies based on users or groups and can use MS Active Directory to monitor user’s activity. 5. Powerful reporting tools analyze and track internet use throughout the school district. Specific information can be provided to administrators who suspect inappropriate usage. Email Filtering: The district uses a product called Symantec Messaging Gateway to block spam and malware from staff email. Over 71,000 spam emails are being blocked each day. All staff email is being archived in compliance with federal rulings regarding evidence discovery. Other Security Measures: The district network is monitored and managed using a variety of tools. These 1. 2. 3. 4. 5. 6. include: Solar Winds – monitors network switches and routers, reports problems HP Procuve Manager: switch configuration AirWave – manages and monitors all the wireless access points in the district LanSurveyor – monitors bandwidth usage across the WAN Encryption – used on all data transfers outside the district and on all email Standard password procedures to properly authenticate system users SECTION 7 USER SUPPORT P LAN Network and Classroom Support 7.1 Network Management / End User Support 7.1.1 Technology Support Providing adequate technology support for teachers and students has been identified as a focus area in the district’s strategic plan. An Instructional Technology Plan has been developed to lay a solid foundation for digital conversion so that our district is positioned favorably to leverage technology to transform teaching and learning. Below is a link to the district’s Instructional Technology website: http://www.manateeschools.net/pages/SDMC/Departments/District_Support_Services/Information_Te chnology/IT 7.1.2 The Technology and Learning Strategy The Instructional Technology Plan is aligned with the District’s Mission, Vision, Core Values and Priorities. Mission: Manatee County Public Schools will educate and develop all students for their success tomorrow. Vision: Manatee County Public Schools will be an exemplary student-focused school system that develops lifelong learning. 7.1.3 WAN Support The district Wide Area Network (WAN), and all of the site Local Area Networks (LANs), are supported by the Network Services Team. The team members travel to the schools and administrative sites to handle network issues, and they are involved in new construction or technology retrofit projects. Network management tools have been implemented that enable a greater degree of remote monitoring and problem solving. The priority for work orders is: district -wide failure of a network service, school-wide network failure, network failure in a portion of a school, server failure and last, workstation problems. The network team supports the Internet service, the district email system, several district -wide applications, all network hubs, switches, and connections, all computer servers, and soft ware problems on workstations. A computer management system called FileWave has been deployed and remotely installs software updates, automatically restores software to a predetermined configuration, and to manage inventory control and software licensing issues. Other tools to assist in monitoring, managing, and securing the district network are already in place (SolarWinds, LAN Surveyor, IronMail, etc.). 7.2 Equipment Maintenance/Replacement 7.2.1 Computer Repair Several teams maintain technology in the district. The operation of the network team has been described in section 7.1.4. The work order system is used to assign team members. Some funding is available to the team for repairs beyond their scope and to help with overloads. The team is working at maximum capacity as the district now has over 45,000 computers. Any piece of equipment that has a cost to repair that is above 60 percent of its value is declared nonrepairable and is categorized as surplus or used for parts. The district’s future vision is to explore leasing of computers to eliminate high repair costs and enable current technical staff to address on-site school based technical needs. 7.2.2 Telephone Systems, Public Address Systems and UPS’s Three technicians provide district wide telephone PBX system support and maintenance with assistance from local contractors when needed. Currently the district has 60 Telephone PBX Systems and over 6000 handsets. These three technicians maintain all of the Public Address (PA/Intercom) systems district wide, including all performance sound systems in auditoriums, cafeterias, and athletic stadiums/fields. One additional technician services and maintains over 2,000 Uninterruptable Power Supplies (UPS) and assists with servicing all PA Systems and outdoor speaker replacements. 7.2.3 Electronic Video Repair A two-person Electronic Repair department maintains other types of electronic equipment, including video gear. They also outsource some equipment, like small video cameras, to meet demand. The instructional television specialist also assists by working with schools to support their video production studios, which are provided in all schools. 7.2.4 Computer Equipment Replacement Over the past ten years computer equipment has been replaced on an annual basis and was generally the responsibility of each school. Funding sources detailed in Section 4 are used to replace non-repairable or outdated equipment. Equipment that is stolen or damaged by lightning is replaced through the Risk Management department that has a budgeted fund for such occurrences. The Central Computer Purchase funding is the major source for equipment replacement. Every year schools also receive funding based on student enrollment at that time. Both funds are used to replace hardware and software. Currently Network Services manages the replacement of equipment at the administrative sites. Departments make requests using an on-line Equipment Replacement form. The form details the equipment they currently have, the applications they use daily, and on that basis, Network Services prioritizes the requests and replaces equipment as funding allows. The team standardizes computer systems each year at two levels, for both desktops and laptops, based on the computing power needed to run their applications. All systems are set up with desktop security and virus scanning software. A new district vision of leasing computers is currently being explored in hopes of reducing the ever increasing in-house repair costs. This leasing alternative will allow current staff to assist schools on-site with technology troubleshooting and providing solutions. SECTION 8 STAFF TRAINING PLAN 8.1 Increasing the Use of Technology in Classrooms and Media Centers 8.1.1 Instructional Technology Department Instructional Technology provides leadership and support for increasing capacity at schools to promote the integration of technology into teaching and learning. Preparing students for THEIR success tomorrow requires information and communications technologies (ICT) skills. It's not enough to support the early adopters of technology. A standard for technical proficiency for students, teachers, staff and leaders must be articulated and accompanied by an expectation for continuous improvement. In order to ascertain improvement, standards must be identified against which performance is measured and incorporated into not only the curriculum, but also the hiring plans for prospective employees and the performance evaluations and development plans for existing employees. Professional Development must be continually designed, developed and delivered in support of achieving this goal, requiring the expertise of Instructional Technology Specialists. 8.1.2 Technology Integration Training Proficiency alone is inadequate. Teachers must be provided with support for learning how to teach differently and creating for students learning experiences not possible in the absence of technology. A professional learning curriculum aligned with this goal, accompanied by the expectation for continuous improvement, must be developed or adopted and delivered in multiple modalities to increase the pedagogical capacity of our instructional staff. A team of high quality Instructional Technology Specialists is vital to accomplishing this goal. Instructional Technology Specialists, however, must not work in isolation. They must be fully integrated into school based instructional leadership and data teams and work together with Media Specialists and Field Support Technicians. 8.1.3 Online Anytime, Anywhere Training The district currently uses Moodle, an open-source PHP web application for producing modular internet-based courses that support a modern, social constructionist pedagogy. Plans are in place to implement a district wide learning management system and learning object repository to facilitate easy access to digital content and resources. 8.1.4 Training Labs There are three labs available within the district dedicated to training; two at the Professional Support Center and one at the School Support Center. 8.1.5 Optimizing Training Identification and acquisition of delivery systems to provide training that minimizes teacher time away from the classroom and provides cost-effectiveness is a high priority. A needs assessment is conducted each spring that surveys all instructional and support personnel to determine the types of training that are needed to support District initiatives. Technology training is consistently one of the most requested forms of staff development. In addition as new telephone systems are acquired for schools through E-Rate funding, training on all features and functions are provided. 8.2 Other Sources of Training and Technical Assistance The following is a list of additional sources of ongoing training and technical assistance available to teachers and administrators: 1. 2. 3. 4. 5. 6. 7. 8. University of South Florida’s Center for Instructional Technology (FCIT) Florida Digital Educator Program Florida Educational Technology Conference (FETC) State College of Florida (SCF) courses Florida Leadership Network training for Principals University of Central Florida’s Instructional Technology Resource Center FLDOE Office of Educational Technology Florida Diagnostic and Learning Resources System (FDLRS) SECTION 9 PROGRAM EVALUATION 9.1 Ongoing Evaluation 9.1.1 Evaluation of Integration Process The impact of instructional technology can only be measured against its impact on teaching and learning. Therefore, it is necessary to adopt and implement a measurement tool or rubric, and incorporate its use into walkthrough and classroom observation instruments. To ensure meaningful data and inter-rater reliability, training on applying the selected rubric to learning events must be developed and delivered to all administrative staff charged with evaluating classroom instruction. 9.1.2 Impact on Achievement A combination of assessment tools and strategies will be used to determine the impact of the technology plan on student achievement, as defined in the Sunshine State Standards and the National Educational Technology Standards (NETS) for students. The assessment plan will focus on the following areas: 1. The ability of students to demonstrate basic technology operational knowledge and skills. 2. The ability of students to utilize technology resources for learning, productivity, and creativity as applied to meeting subject area specifications defined in the Next Generation Sunshine State Standards. 3. The ability of students to utilize technology to communicate ideas and work collaboratively to support individual learning and contribute to the learning of others. 4. The ability of students to utilize technology to gather, evaluate and ethically use information from a variety of sources and media. 5. The ability of students to use critical thinking skills to plan and conduct research, manage projects, solve problems and make informed decisions utilizing appropriate technology tools and resources. 6. The impact of technology utilization on student achievement as measured by the Florida Comprehensive Assessment Test (FCAT). 7. Demonstration of understanding human, cultural, and societal issues related to technology and practice legal and ethical behavior. 8. The ability of teachers to utilize technology in student learning experiences. 9. The ability of teachers to utilize technology in the process of differentiating instruction to accommodate individual learning styles and modalities. 10. The utilization of technology in the assessment of student performance including diagnosis (screening), monitoring (formative assessment), and examination of mastery (summative assessment) strategies. After all results are summarized, a final report will be published and relayed to schools and departments for decision making and evaluation purposes. All surveys, rubric-based assessments, student and classroom portfolios will be produced and implemented in electronic form utilizing appropriate technology. 9.2 Mid-Course Corrections Staff from Measurement and Data Analysis, along with the department of Professional Development, will work closely with schools in the evaluation of their programs. School Improvement Plans sometimes need revision in mid-year based on outcomes to that point or changing conditions. Focusing on technology evaluation tools, district staff will monitor research done by the Center for Applied Research in Educational Technology (CARET) and the International Society for Technology in Education (ISTE). In addition, educational technology journals, the USDOE, Florida DOE, and other sources, will be monitored for developments that could positively impact district activities. Appendix A Premise Network Wiring System Specifications SCHOOL DISTRICT OF MANATEE COUNTY DIVISION 17- INTEGRATED COMMUNICATIONS SYSTEM OVERVIEW Multimode fiber optic cable will be used to connect communications closets with each other. All fiber optic cable will be home run from each communications closet to the main distribution frame without splicing or cross-connections. Category 5e UTP cable will be used between the communications closets and the communications station outlets. A single manufacturer’s product will be used for all like system components. The Contractor shall furnish and install all fiber distribution centers, patch panels, relay racks, cabinets, communications outlet jacks and communications outlet cover plates. The installation shall be completely terminated and ready for Owner's use. The Contractor shall furnish and install all electronic equipment. Test and identify all cables and terminations and furnish Owner with "as -built" drawings, and equipment manuals. Train Owner's representatives in the operation, layout, and trouble shooting of the installed system. ELECTRONIC EQUIPMENT The Contractor shall provide and install a quantity of rack mounted network equipment specified by Owner. Equipment manufacturer, model numbers and quantities will be supplied to the Contractor by the SDMC Network Services Manager upon request. All equipment will be new, non-refurbished with full manufacturer’s warranty. FIBER OPTIC PATCH PANELS All communications closets shall terminate fibers with SC type ceramic connectors manufactured by Siecor, Fiberopticx, Ortronics, or approved equivalent. FIBER OPTIC CABLE Each outlying IDF communications closet will have a minimum 12 count multimode 62.5/125 fiber optic cable home run to the MDF closet without any splices and will be rated for the environment in which it is installed. FIBER OPTIC PATCH CABLES Contractor shall supply one fiber optic jumper/patch cord for each termination in each communications closet. Jumpers shall consist of two multimode 62.5/125 fibers, 2 meters long with type SC ceramic connectors on both ends. 2 STATION OUTLET PATCH PANELS Category 5e patch panels shall consist of RJ45 non-keyed modular jacks with all 8 pin positions prewired to self-contained 110D type IDC blocks. Patch panels shall be 24 or 48 port and manufactured by Ortronics, Inc., Siemon Company, Panduit, Leviton, or prior approved equivalent. Station cables shall be terminated in EIA-568-A configuration. STATION OUTLET CABLE All cables will be Category 5e UTP and shall be continuous from each communications outlet to the patch panel without splices. STATION OUTLET PATCH CABLES Contractor will provide one computer station cable and one electronic switch patch cable for every data drop. Provide 25% of cables 3'-0" long, 25% of cables 5'-0" long, 25% of cables 9'-0" long and 25% of cables 15'-0" long. All data cables shall be yellow Category 5e, consisting of four (4) pair, 24 AWG copper, 8 pos, 8 conductor. Provide snagless ends of the same color. STATION OUTLETS Classroom Category 5e communications outlets shall consist of a single gang faceplate with 3 non-keyed RJ45 modular to 110 type inserts with 1 F type CATV jack. Classrooms will have 2 of these communications outlets per room to be located on opposite walls. One Category 5e communications outlets per classroom with 1 non-keyed RJ45 modular to 110 type insert installed 1 foot above the finished ceiling tiles and labeled WAP - rm# on the ceiling grid with a machine generated label. Computer labs shall have one data drop and 1 duplex outlet for every computer station. Install one F type CATV jack per computer lab room. There are to be no floor communications outlets. Office and storage room Category 5e communications outlets shall consist of a single gan g faceplate with 3 non-keyed RJ45 modular to 110 type inserts with 1 F type CATV. Install one communications outlet per office / storage room. Each cafeteria manager’s office shall have one Category 5e single gang faceplate communications outlet with 3 non-keyed RJ45 modular to 110 type inserts. Each cafeteria point of sale station locations shall have one Category 5e single gang faceplate communications outlet with 2 non-keyed RJ45 modular to 110 type inserts. All station cables are to home run to the communications closet. 3 The Custodian’s office shall have one Category 5e single gang faceplate communications outlet with 3 non-keyed RJ45 modular to 110 type inserts with 1 F type CATV. Each Air Handler mechanical room shall have one Category 5e single gang faceplate communications outlets with 2 non-keyed RJ45 modular to 110 type inserts. All modular jacks shall have a 45 degree downward tilt and shall be interchangeable with removable circuit labels. All jacks shall be white in color and be labeled at both ends. Communications outlets are not to be located under dry erase teaching boards, next to sinks or within 5 feet of doorways. Duplex electric outlets shall be installed next to every communications outlet. No electric outlets are needed for the ceiling WAP communications outlets. EQUIPMENT RACKS Self supporting 19” x 7’ tall freestanding racks, having standard EIA hole pattern on front and rear flange with overhead support cross members and front mounted wire management panels. Contractor will provide twenty #12-24 pan head mounting screws with each rack for the mounting of electronic equipment. Contractor shall provide one multi-outlet surge protected power receptacle strip for each rack. Unit shall be 19" rack mount, six outlet, and circuit breaker with 6'-0" line cord. The contractor will install a 7’ high server rack in the MDF next to the equipment racks to include 2 front and 2 rear adjustable rail tracks for the mounting of servers. Racks will be securely mounted to the floor and grounded to the building grounding system. Contractor shall provide ladder type cable runway tray sections and accessories in all communications closets. Provide one 19” equipment shelves for each rack. GROUND BUS ASSEMBLIES Grounding bar assemblies with lugs shall be provided at each relay rack location and cabinet in quantities as indicated on the plans. Provide ground bus and lugs in each communications closet and to every equipment rack. 4 PATCH PANEL AND COMMUNICATIONS OUTLET LABELING Each communications outlet shall be identified with a permanent label on the outlet faceplate and the patch panel jack. In addition, the port label shall also be permanently attached to the UTP cables at both ends. The use of Brother P-Touch tape marking system will be acceptable. Hand written labels are not acceptable. The following scheme shall be used in the labeling process: Communications Closet Room Number - Position on Patch Panel For example, classroom # 212 with 3 Cat 5E cables that terminates into communication s closet room # 245 The Classroom outlet would be labeled: CC 245 9 - 10 - 11 245 refers to the communications closet room # 9 -10 - 11 corresponds to the positions on the patch panel in the communications closet The Communications Closet would be labeled: 212-9 212-10 212-11 212 refers to the classroom # that this outlet terminates in 9 -10 - 11 corresponds to the jack identification # The communications closet patch panels will be labeled above each port with the room number each jack services and will correspond with the jack in each room. Each patch panel shall be labeled sequentially from left to right, top to bottom with the room number and port number such that the ports can be located easily on the panel. All fibers in each fiber optic cable shall be identified at each end on the interconnect cabinet with permanent plastic labels. Fiber cabinets shall be identified with the building number, room number and corresponding fiber number for the far end of the cables. 5 PORTABLE CABLING SPECIFICATIONS GENERAL SCOPE Every portable in the district used for instructional purposes will have the following network communications infrastructure and will be equipped and designed as follows: No cable splices will be allowed outside the termination locations described in this document or on the prints. All cables will be labeled on both ends with clear permanent machine generated labels matching the numbering plan indicated herein. INFRASTRUCTURE Provide and install a Hubbell REbox (Commercial Remote Equipment Cabinet) model RE2 inside each portable next to an electrical outlet. Determination of the mounting location will vary depending on the design of each portable and must be approved by the SDMC Network Services Manager prior to installation. Install a 1” steel conduit pipe to be run from the RE2 cabinet to the exterior of the portable and terminate into a NEMA 3 weather proof 8” x 8” x 6” J Box with an accessible cover. The steel pipe will be fastened to the portable in multiple locations so that the pipe cannot move. Install two separate interduct conduit pipes exiting the bottom of the J Box and bury them in the ground to terminate into a 12”x 18” pull box installed near each portable. One pull box can be shared by multiple portables if the distance between the pull box and the por table is not greater than 30 feet. Install two separate 1” conduit pipes buried at least 12” deep from the pull box to either an exterior weatherproof cabinet mounted at least 4 feet up on a backboard or a larger buried pull box at least 2 feet x 2 feet. The decision of which type of termination will vary from site to site and will be determined by the owner. Install two separate 2” conduit pipes buried at least 12” deep between the above determined location to the closest permanent building’s communications closet. 6 EXTERNAL WIRING Install a two strand fiber optic cable which is suitable for underground installation between each portable’s RE2 cabinet and either the external backboard cabinet or building’s communications closet as determined above or laid out on the engineering prints. Install a 4-pair gel filled Cat 5E cable (Mohawk 5EXHO4P24-BK-R-MOH-NR or equivalent) between each portable’s RE2 cabinet and either to external backboard cabinet or building’s communications closet which has available voice backbone pairs. Install an RG6 coaxial cable which is suitable for underground placement between each portable’s RE2 cabinet and either to external backboard cabinet or building’s communications closet which has available TV signal. Install a 4-conductor 20 AWG P.A. cable with 1-pair shielded and a drain wire (West Penn 359 or equivalent) between each portable’s RE2 cabinet and either to external backboard cabinet or building’s communications closet which has available P.A. circuits. Labeling shall be as follows; each pair of fiber in the permanent building’s communications closet will have a label that denotes the portable # that each pair of fiber terminates in. The portable will have a label on the fiber denoting the permanent building’s communications closet room #. INTERNAL WIRING Install two communications outlet boxes on opposite walls in each portable and located next to power outlets. Determination of the mounting location will vary depending on the design of each portable and must be approved by the SDMC Network Services Manager. Each outlet will have three Cat 5E cables and one F type CATV termination contained in each outlet box. These cables are to be run inside the walls if possible; otherwise they can be run on the interior surface of the finished wall, into and above the drop ceiling space and down the wall into the RE2 cabinet. Terminate all cables onto Cat5E patch panels or CATV connectors located inside the RE2 cabinet and label both ends of all cables. Install cable Race Trac over all exposed cable runs inside the portable. 7 Appendix B Acceptable Use Guidelines and Student Internet Safety Policy SCHOOL DISTRICT OF MANATEE COUNTY Electronic Communication Systems Acceptable Use Policy 4.7 ELECTRONIC COMMUNICATIONS ACCEPTABLE USE POLICY POLICY The School Board authorizes the Superintendent to establish and maintain procedures in order to ensure compliance with federal, state and local laws and regulations regarding safe internet access and usage. (See supporting statutes and laws cited below.) For purposes of this policy, electronic data and communications “system(s)” which means a combination of or parts of things forming, all components of the District’s electronic data and communications which includes, but is not limited to: the District owned computer network, servers on those networks, the computing devices of all types, workstations and laptops issued by the district, whether or not connected to those networks, the email system and other software applications, and access to the internet via district-owned devices or connections. The expectation for users is that the systems are used to support the mission of the District, teaching and learning, and all associated support functions. The District prohibits any unauthorized systems access, including hacking and other unlawful access, by staff, students and volunteers. All staff, students and volunteers must comply with the Electronic Communications Acceptable Use Policy and guidelines or possibly be subjected to disciplinary action. The District shall establish and maintain written procedures that outline responsibilities related to proper use of electronic communications systems. Staff, students and volunteers shall treat access to the District systems as a privilege and maintain confidentiality of their personal security information such as usernames and passwords to secure systems data. The Superintendent will ensure compliance with all relevant laws and regulations, including those which require: (1) Monitoring the use of the systems, including internet use, as part of ordinary student supervision. The District will filter, block and remove electronic information on District systems which contain visual depictions deemed obscene, pornographic, sexually explicit, cyberbullying communications, and other potentially harmful information. Minors are prohibited from gaining access to this type of material and information. (2) Educating staff, students and volunteers on appropriate online behavior, including “cyberbullying” awareness and response and interacting with other individuals on social networking sites, in instant messaging and in online chat rooms and other forms of direct electronic communication, as no employee shall have any expectation of privacy as to his or her district systems usage, including District email and Internet access. STATUTORY AUTHORITY: Florida Statutes: 120.54, 120.536(1), 120.81(d), 1001.41 The Federal Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99) The Health Insurance Portability and Accountability Act (HIPAA; Pub.L. 104–191, 110 Stat. 1936, enacted August 21, 1996) The Children’s Internet Protection ACT (CIPA) Pub. L. No. 106-554 (2000) (codified at 20 U.S. C. §§ 6801, 6777, 9134 (2003) LAWS IMPLEMENTED: Florida Statutes: 119.085, 1001.42,1012.34 History: Adopted: March 14, 2005 Reformatted without change in text: October 31, 2008 Revision Date(s): January 14, 2014 References: Student Use Guidelines Student Code of Conduct Employee Handbook 4.7.1 STUDENT INTERNET SAFETY POLICY POLICY The Superintendent is hereby authorized to establish and maintain procedures in order to ensure compliance with federal, state, and local laws and regulations regarding safe internet access and usage by students. PROCEDURES (1) Access by minors to inappropriate matter on the Systems is prohibited, and such material shall be filtered to block access to visual depictions deemed obscene, child pornography, or harmful to minors as those terms are defined by applicable law. (2) Unauthorized Systems access, including “hacking” and other unlawful activities, is prohibited. (3) Student use of the Systems, including internet use, shall be monitored as part of ordinary student supervision to ensure compliance with this policy. (4) Students shall be educated on appropriate online behavior, including “cyberbullying” awareness and response and interacting with other individuals on social networking sites, in instant messaging and in online chat rooms and other forms of direct electronic communication. (5) Use of the Systems for unauthorized disclosure, use, and dissemination of personally identifiable information regarding minors is prohibited. (6) The Superintendent or designee shall take other measures deemed appropriate to restrict minors from using the Systems to access material harmful to minors. (7) For purposes of this policy, "Systems" means all components of the District’s electronic data and communications system which includes, but is not limited to, the district-owned computer network, its servers, workstations and laptops issued by the District, whether or not connected to those networks, district-owned computing devices of all types, the District’s email system and other software applications, and access to the internet via district-owned devices or connections. STATUTORY AUTHORITY: Florida Statutes: 120.81, 1001.32 (2), 1001.41, 1001.42, 1001.43 LAWS IMPLEMENTED: Florida Statutes: 1001.41, 1001.42 Children’s Internet Protection Act (CIPA), 47 U.S.C. §254(l). History: Adopted: February 25, 2013 Appendix C Webpage Guidelines SCHOOL DISTRICT OF MANATEE COUNTY GUIDELINES FOR WEB PAGES The goal of the Manatee County Public Schools web presence is to leverage web technologies that appropriately engage and inform our community, staff and students. The web presence is to consist of the following components: 1. 2. 3. 4. 5. 6. 7. District and Department level web sites School and Organization level web sites Internal sites (Intranet) Mobile device specific sites Learning Management System site Social Media integration Ancillary (third-party) site integration In development and acquisition of these components the following recommendations should be considered: 1. 2. 3. 4. 5. 6. Seamless integration for the end-user where feasible Low technical point of entry for content creators Device and Operating System agnostic applications Consistency in design and user interface where possible Scalability and future-proofing Security and standards compliance (LIIS) To address these recommendations the district will be utilizing the Engage pro duct from Blackboard Inc. as its primary web platform for all sites, where appropriate. Additional allowances will be evaluated on a case-by-case basis. Oversight The implementation will be managed under the Systems and Software Engineering sub -department of the Information Technology. Administrative responsibilities will fall into the following user groups: 1. Senior Development - Access to control of all sites, establishment of design and content guidelines, code development, integration and top-level training. 2. Site Super User (department & school) – Access to entire site, monitor compliance to design and content guidelines, user management and local training. 3. Content Creators – Access to specific content areas to create and curate content. 4. Authenticated End Users – Read access and ability to interact with content and other users 5. Non-Authenticated End Users – Read only access The site Super User(s) will be chosen by the department manager or school principal. It is recommended that multiple Super Users be chosen for each site for the purposes of intellectual redundancy. One Super User should be chosen as the Primary web contact for that site. A design specification guideline and template will be drafted to ensure consistency in branding and user experience across all district sites. Content All web content shall be created within the confines of the district supported Blackboard Engage content management system, unless technical or other limitations apply. Exceptions to the usage of the Blackboard Engage platform need to be authorized by the Manatee County Public Schools Information Technology department. Content shall adhere to the established design guidelines. All content shall conform to school board policies, established school guidelines and copyright laws, and shall not violate federal, state, or local laws. All content shall adhere to the School Board of Manatee County Electronic Communications Acceptable Use Policy All content shall be academic, school, or department related. Advertising or commercial use other than recognition of our school business partners is prohibited. Servers, software platforms, data connections, virtual and/or physical equipment should not be used to store, transmit or process any functions other than legitimate educational uses and purposes appropriate, authorized by, and specific to the respective sites/programs. The use of technology shall be consistent with existing policies and procedures. Web content creators (Super Users, Classroom teachers and other Content Creators) are primarily responsible for ensuring that the content they publish is timely and accurate as well as making sure that any out-going links are active and appropriate. Classroom Teachers are primarily responsible for monitoring the compliance of student-contributed content on all, Engage classroom pages, LMS courses and/or third party websites that they have management responsibilities for. Directory Information - Some of the information in school records is not confidential and may be released without parental consent. This information is known as “directory information.” Directory information includes the following: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Full legal name The image or likeness in pictures, videotape, film or other medium Dates of attendance Major field of study Participation in officially recognized sports and activities Height and weight of athletic team members Degrees and awards received Most recent previous educational institution attended Subsequent educational institution attended Academic work intended for publication or display If parents do not want directory information released, they must notify the principal in writing as to what types of directory information they do not want released. That written notice to the principal must be received no later than September 15 of each school year or within 30 days of receiving this annual notice. NOTE: Objecting to the release of directory information may result in the student’s name, photograph and other directory information being excluded from year books, sports programs, and other school publications. Similarly, permission must be obtained from any staff member prior to displaying his/her photograph or information. Staff must be asked for their permission and a file kept with the names of those who do not wish their photos to be published. No web content should allow people accessing the page to contact any student directly. No content should publicly divulge contact information or personally identifiable information about students other than the aforementioned directory information. Copyright Copyright must be respected. The author of the Web page must not use copyrighted materials without permission. The author for any original work may claim copyright, in which case, the offending content shall be immediately removed pending resolution with the copyright holder. Attribution for all works (copyrighted, creative commons, public domain, fair use) should always be granted. The fair use doctrine (Section 107-118, Title 17 US Copyright Law) is a guideline for limited non-commercial use of copyrighted works and not an infallible defense for use of copyrighted works without permission.