City College of San Francisco
Downtown Center Building
88 Fourth Street
San Francisco, CA 94103
FACILITY
EMERGENCY
PLAN
Spring 2014
FACILITY EMERGENCY PLAN
DOWNTOWN CENTER
TABLE OF CONTENTS
I.
FRONT COVER
II.
TABLE OF CONTENTS
III.
EMERGENCY PHONE LIST
IV.
INTRODUCTION FROM BUILDING MANAGEMENT
V.
LOCATION AND FUNCTIONS OF THE BUILDING
LIFE SAFETY FEATURES
EMERGENCY DUTIES OF FIRE SAFETY
DIRECTOR AND STAFF
EMERGENCY FLOOR WARDEN SYSTEM
VI.
VII.
VIII.
IX.
X.
FIRE SAFETY DIRECTOR’S NON-EMERGENCY
DUTIES
FIRE SAFETY DOS, DON’TS AND TIPS
XI.
ACTIONS OF ANYONE WHO SMELLS SMOKE OR
FINDS FIRE
EARTHQUAKES
XII.
MEDICAL EMERGENCY
XIII.
BOMB THREATS
XIV.
TOXIC HAZARDS
XV.
SHOOTER RESPONSE PLAN
XVI.
MAPS
Page 2 of 17
FACILITY EMERGENCY PLAN
DOWNTOWN CENTER
EMERGENCY PHONE LIST
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
Emergency Contact Information Phone Numbers
S.F. Fire and S.F. Police Emergency
Campus Police Department Dispatch Center
Emergency Phone (White Phone) Direct Call
Downtown Center Information Desk
Campus Information Phone Numbers
Downtown Center Administration Office
District Director of Operations
Downtown Center Business Office
Building Engineer (Direct)
(Pager)
Fire Safety Director
San Francisco Non-Emergency Phone Numbers
Fire Department Non-Emergency Number
Fire Department Night Number
S.F. Police Non-Emergency Number
911
415-239-3200
3200
415-267-6500
415-267-6504
415-239-3133
415-267-6515
415-267-6533
415-565-8380
415-267-6515
415-558-3300/3201
415-861-8020
415-553-0123
In case of emergency, call the Campus Police Department Dispatch Center (415-2393200) or dial 9-1-1. If the situation permits, call the Downtown Center Administration to
inform them of the situation. In most cases, the Downtown Center Administration will be
notified via an emergency notification process.
LOCATION OF NEAREST STREET FIRE ALARM- PULL BOX: In front of the Target
Metreon building—across the street and diagonal from the Downtown Center building.
LOCATION OF PORTABLE WHEEL CHAIR (HANGING ON THE WALL):



Basement, one at South side of the building, one at north side
Fourth floor, one at South side
Eighth floor, one at South side
PURPOSE OF THE PLAN
As required by Title 19, California Code of Regulations, California Fire Code, California
Health and Safety Code, and the San Francisco Fire Code, an emergency plan will be
prepared, implemented, maintained and annually reviewed for this build. This plan is a
legal document. A written copy of this plan is available for employee review at the
following Downtown Center locations:



The Administrative Office on the second floor
Fire Control Panel in Room 123
Center Security/Police at the lobby front desk
Page 3 of 17
FACILITY EMERGENCY PLAN
DOWNTOWN CENTER
INTRODUCTION FROM BUILDING MANAGEMNET
1. The Downtown Center is a community college school occupancy building.
2. It i s approximately 119,000 square feet in space.
3. The building was constructed in 1979.
4. The building has nine (9) stories with a basement and sub-basement. The boiler room
occupies the ninth floor.
5. The building is of Type II construction.
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FACILITY EMERGENCY PLAN
DOWNTOWN CENTER
LOCATIONS AND FUNCTIONS OF BUILDING LIFE SAFETY FEATURES
1. Sound of fire alarm is a LOUD SIREN.
2. The b uilding public address system will announce evacuation instructions when alarm is sounded.
“May I have your attention, please. May I have your attention, please. There has been an alarm
reported in the building. Please proceed to the stairways and exit the building. Do not use the
elevators.”
3. Fire Alarm
•
•
•
Fire Panel is located in the lobby on the first floor (room 123).
Monitored fire alarm system will call the Fire Department when alarm is activated.
Manual pull stations to activate the fire alarm are located at each stair entrance.
4. Exiting
•
•
•
Exit signs are located on every floor by the stairwell entrance.
There is one stairwell located at each end of the main corridor on each floor.
The Mission Street stairwell is a smoke free stairwell.
5. Fire Extinguishers
•
Fire extinguishers are located at the elevator corridors and are the type that can put out a small
fire in the building. Never fight a fire with the fire between you and a safe exit route.
6. Automatic Fire Sprinklers
•
The building has full sprinkler coverage in the basement only and partial sprinkler coverage in
the remainder of the building. Activation of fire sprinklers automatically activates the fire alarm.
7. Elevator Recall
•
Elevators will automatically be recalled to ground level when fire alarm is activated.
8. Smoke Control System
•
Smoke detectors automatically activate the fire alarm and will recall the elevators to the ground
floor.
9. Sequence of Operation
•
An alarm condition from any initiating device will sound the pre-recorded message and activate
the strobes throughout the building. Alarm and sprinkler valve tamper supervisory conditions will
light an LED at the annunciator located in the FCC room indicating the type of device and floor
of event. All alarm, trouble, and supervisory conditions will report into the FACP and LCD-80
annunciator individually and will initiate a signal for off-site monitoring. Door holders will release
on any smoke or water flow alarm on their floor.
In addition:
• Elevator lobby smoke detectors and elevator machine room smoke detectors will recall the
elevators
• Heat detectors in elevator machines rooms will activate the elevator shunt trip.
• The Pacific Auxiliary Fire Alarm Company will monitor the Life Safety System in this building
and call the Fire Department as fire is occurring.
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FACILITY EMERGENCY PLAN
DOWNTOWN CENTER
EMERGENCY DUTIES OF FIRE SAFTETY DIRECTOR AND STAFF
Emergency Responsibilities of the Fire Safety Director and/or Staff
1. Main Responsibility:
a.
Ensure that the San Francisco Fire Department has been notified via the 9-1-1 / ext.
3200 emergency phone system.
b.
Ensure elevators have been recalled to ground level.
c.
Fire Safety Director should not silence the alarm.
d.
Make emergency public address announcements. Give instructions to
relocate/evacuate.
e.
Emergency workers will be identified by brightly colored vests.
2. Ensure that building keys, maps of all floors (including roof & basement), red firefighter’s phones,
and updated list of persons in need of evacuation assistance available for the Fire Department.
(These items are readily available at the fire alarm panel room in room 123.)
3. Secure building entrance for responding emergency units:
a.
Prop open front doors.
b.
Keep area clear of tenants, visitors, or onlookers.
c.
Keep phone lines clear. Trapped or injured tenants, residents, or guest may be
trying to call.
4. Relay known information to Fire Department Officer in Charge:
a.
Location of fire, smoke, medical emergency or alarm
b.
Location of fire alarm panel
c.
Location of any known trapped persons
d.
Location of anyone in need of evacuation assistance (disabled or elderly)
e.
Public phone number to FCC room or front desk. (This number will be labeled on
back of red firefighter’s phone or on emergency key ring.)
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FACILITY EMERGENCY PLAN
DOWNTOWN CENTER
EMERGENCY FLOOR WARDEN SYSTEM
Floor Wardens Duties: Always maintain calm and order
1. Ensure the evacuation/relocation is in progress
A. If no other staff members are present, the floor warden’s responsibilities are:
a) Search floor and order evacuation or relocation of building
b) Guide tenants away from elevators to stairs.
c) Ensure safety of persons in need of evacuation assistance.
d) Ensure the Fire Safety Director or SF Fire Department knows the location of
individuals trapped or in refuge.
e) Evacuate or relocate to an assigned floor, once area has been cleared and safe.
B. If Floor Warden has staff:
a) Floor Monitors:
 Will be identified by a brightly colored vest
 Report to Fire Safety Director
 Location of injured
 Location of disabled persons
 Location of any other staff or students on their floor
b) Elevator Monitor:
 Stationed at an elevator lobby to direct staff and students away from the
elevators and to the stairs
 Report to the floor monitor before leaving the floor
c) Exit/Stair Monitor:
 Direct staff and students down the stairs
 Maintain calm and order
 Report to the floor monitor the location of all injured/disabled staff and students
in their assigned stairwell
d) Evacuation Assistance Aide:
 Assist their assigned disabled person to stairway
 Report to floor monitor the location of assigned handicapped person.
e) Searcher:
• Work through assigned areas in a snaking pattern
• Spend no more than two (2) minutes searching
• Assist occupants in evacuating
• Report to the floor monitor(s) the location of any other staff or students on
their floor
2. Instructors are responsible for directing their students to the stairwells.
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FACILITY EMERGENCY PLAN
DOWNTOWN CENTER
FIRE SAFETY DIRECTOR’S NON-EMERGENCY DUTIES
1. Ensure training of:
A. Floor Warden, Searcher, Disabled Aide, Exit Monitor, and Elevator Monitor
a. Safe evacuation/relocation procedures
b. Fire safety and prevention
c. Location and use of fire extinguishers and hoses
d. Fire restriction
e. Fire drills
B. On-Site Management, Engineers, Security and Custodians
a. Response communications (radio and phones)
b. Assigned duties
c. Crowd control
d. Fire safety and prevention
e. Location and use of fire extinguishers, hoses, sprinkler valves, alarm panels, water,
electrical and gas shut-offs
C. Tenants and Residents
a. Fire safety and prevention
b. CPR and First Aid
c. Fire extinguishers and restriction
d. Fire drills – evacuation/relocation
2. Implement and maintain the Facility Emergency Plan
3. Log all training and inspections, testing and maintenance of life safety equipment
Page 8 of 17
FACILITY EMERGENCY PLAN
DOWNTOWN CENTER
FIRE SAFETY DOS AND DON’TS AND TIPS
1. Do not block exit doors.
2. Do not obstruct exit ways.
3. Do not block fire equipment.
4. NO SMOKING or any type of flame allowed in building.
5. Keep twenty (20”) inches clearance in front of space heaters.
6. Do not bypass or break-off ground plug on 3-prong electrical cords
7. Do not use 2-prong electrical extension cords.
8. Know the location and use of firefighting equipment.
9. Do not use flammable liquids as cleaners.
Page 9 of 17
FACILITY EMERGENCY PLAN
DOWNTOWN CENTER
ACTIONS OF ANYONE WHO SMELLS SMOKE OR FINDS FIRE
A.
B.
C.
D.
E.
F.
G.
Pull or activate fire alarm (usually in elevator lobby, at stair entrance or bottom of stairs).
Call “911” from safe location.
Assist others in exiting if safe to do so.
Extinguish small fires if safe to do so.
Evacuate/relocate and restrict spread of fire by closing doors and windows behind you.
Follow all directions given by Floor Warden Staff or Fire Safety Director.
Do not re-enter building until Fire Department approves re-entry.
Exiting Procedures
(Note: When descending stairs, stay to your right and out of the way of ascending fire
personnel. Keep calm, exit orderly, and follow all directions, feel doors for heat before opening
and crawl low in smoke or heat.)
Fire Extinguisher
To use fire extinguisher:
A. Ensure that alarm has been sounded.
B. Check fire extinguisher (Is it the proper type and is it in good condition?)
C. Carry extinguisher to fire, pull ring pin and aim at base of the fire. Crouch down low.
Squeeze handle. Sweep side to side working your way up. (Remember to keep between
the exit and fire, and get fresh air immediately.)
Buildings that require total evacuation must have prior approval of the Fire Marshal.
Buildings that have total evacuation are:
A.
B.
C.
D.
E.
F.
Buildings without a public address system (alarm only)
Tenants, residents, and guests located below the 7th floor
Any buildings with an open stairway
All hotels unless approved otherwise by the Fire Marshal
Buildings without a floor warden program
Buildings which are not fully sprinkled
Page 10 of 17
FACILITY EMERGENCY PLAN
DOWNTOWN CENTER
EARTHQUAKES
Before an Earthquake
A. Earthquake Proofing
1. Secure larger shelves of furniture to a wall or floor
2. Store large/heavy objects and displays on lower shelves
3. Keep cabinets and drawers latched
4. Move objects that may fall on you were you sit or that may block critical exit paths
5. Secure TV’s, computers, monitors, and other expensive electronics to their bases
B. Supplies (CCSF does not provide emergency supplies. It is recommended that you prepare a
disaster supply kit for yourself)
1. Food and water for three days minimum (7-day supply is ideal)
2. First aid kit and first aid manual
3. Large and small heavy-duty plastic bags, duct tape and scissors
4. Prescribed medication and extra eyewear
5. Heavy duty shoes and gloves
6. Extra clothing, a whistle
7. R escue tools
8. Portable TV or radio, and extra batteries
9. Flashlight and extra batteries
10. Cash (ATMs and credit cards may not work)
C. Communications
1. Emergency phone list including:
• Family members work, school, play and care numbers
• Long distance family check-in phone numbers
• Plan where family members will meet
D. During an Earthquake
1. Remain calm/help keep others calm
• Take cover
• Stay inside
• Move away from windows, glass partitions and bookshelves
E. After an Earthquake
1. Check immediate location; are you safe?
2. Do not light matches or flames. NO SMOKING
3. Extinguish any fires
4. Be prepared for aftershocks
5. Check others for injuries. Apply first aid as needed
6. Make sure all phones are hung-up. Use phone only in emergencies
7. Be prepared to go without emergency services
8. Ration food and water
9. Listen and heed all instructions from emergency personnel
10. Check radio or TV for instructions and updates
11. DO NOT use elevators, USE stairs
12. Assist others in evacuating if instructed to do so
13. Proceed to the designated gathering area.
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FACILITY EMERGENCY PLAN
DOWNTOWN CENTER
MEDICAL EMERGENCY
A. Upon feeling that you need medical help:
1. Immediately inform the closest person to call 9-1-1 and summon medical help.
2. If no one is around, immediately call 9-1-1 and request medical help.
3. GIVE BUILDING ADDRESS, FLOOR AND SUITE NUMBERS, and YOUR PHONE
NUMBER.
4. If possible, call the building’s front desk and report the arriving medical units. Give your
location and your phone number.
B. Upon seeing or being informed of another person in need of medical help:
1. Immediately call 9-1-1
2. GIVE BUILDING ADDRESS, FLOOR or SUITE, and PHONE NUMBERS
3. Make ill person as comfortable as possible
4. Make call to Campus Police (415-239-3200)
5. Give location and phone number
6. Get victim close to elevator if possible
7. Or send someone to wait at elevator to guide medical units
C. Contact the front desk or other building staff upon receiving information that someone in the
building is in need of medical help:
1. Call 9-1-1 to ensure medical response
2. Prop open front doors
3. Recall one elevator for responding medical units
4. If possible, guide medical units to victim
D. Medical Tips
1. Check breathing; clear airway
2. Stop bleeding; apply direct pressure
3. Cool a burn with cool running water
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FACILITY EMERGENCY PLAN
DOWNTOWN CENTER
BOMB THREATS
Upon receiving a bomb threat, try to retrieve the following information from caller:
A.
B.
C.
D.
E.
F.
What time will the bomb go off?
Where is the bomb?
What type of bomb is it?
Why was the bomb planted?
Did caller plant the bomb?
What is the caller’s name?
Note the following:
A.
B.
C.
D.
E.
Time of call
Was the caller male or female?
Describe voice or accent
Background noises
Was the caller angry, or did he/she show other emotions?
Upon hanging up with caller:
A. Call 9-1-1
B. Call Campus Police and building management
C. Call your supervisor
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FACILITY EMERGENCY PLAN
DOWNTOWN CENTER
TOXIC HAZARDS
Upon indication of a toxic spill or exposure:
A.
B.
C.
D.
E.
F.
Immediately get to an area where not exposed, help others.
Call 9-1-1 and inform of situation
GIVE BUILDING ADDRESS, FLOOR or SUITE and PHONE NUMBERS
Inform of what type of spill.
Take actions to contain hazard, Close doors behind you.
ALWAYS FOLLOW ALL SAFETY PROCEDURES WHEN WORKING WITH TOXIC
MATERIALS.
G. Staff will immediately shut down any type of air circulation system.
CIVIL DISTURBANCES
A.
B.
C.
D.
E.
Do not go through a violent crowd to leave or enter a building
Call Campus Police and inform of situation
Answer question asked by the Dispatcher
Stay away from unruly crowd
Inform building management
Page 14 of 17
FACILITY EMERGENCY PLAN
DOWNTOWN CENTER
SHOOTER RESPONSE PLAN
BEFORE A SHOOTING:
All students, faculty and staff must be continually vigilant to the risk of violence at the Center. Every
college employee is urged to be aware of:
• Unusually aggressive, odd, or scary behavior of student(s) or coworker(s)
• Threats of violence or retribution, either serious or said jokingly
• Co-worker(s) or student(s) who are distraught or suicidal
• Overheard comments or rumors of some kind of planned or intended violence
• Presence of gangs or cults that have a history or suggestive behavior of violence
• Fights or other acts of violence on Center
• Presence of guns, other weapons, suspicious objects
Notify Campus Police of your suspicions or observations.
IF A SHOOTING OCCURS
Immediate Action: When the shooting begins or you are advised that a shooting at the Center has taken place, you
should do the following: Get to a safe place and get everyone to lie down, away from windows or "fields of fire”.
•
•
•
•
•
•
If you are calling from a college phone, dial 9-911 to contact the police.
If you are calling for a cell phone, CALL "911." Identify your college Center or workplace and exact
location. Remain calm and answer the police dispatcher's questions. They are trained to obtain the
necessary and required information for a proper emergency response. Stay on the phone only if it is safe
to so do. If not, keep the phone on, so it can be monitored by the dispatcher.
Instruct students and employees to (Shelter In Place) drop to the ground immediately, face down as flat as
possible. If within 15-20 feet of a safe place or cover, duck and run to it.
Move or crawl away from gunfire, trying to utilize any obstructions between you and the gunfire.
Remember that many objects of cover may conceal you from sight, but may not be bulletproof.
When you reach a place of relative safety, stay down and do not move. Do not peek or raise your head in
an effort to see what may be happening.
Wait and listen for directions from the police.
CLASSROOM: IF SUSPECT IS OUTSIDE YOUR CLASSROOM
Duck and cover. Keep students inside the classrooms and down on the floor. Move behind available cover
inside the classroom.
• Close and lock the outside door to the classroom if possible. Turn off the lights and stay on the floor. Do
not peek out the door or windows to see what may be happening.
• Report location of the assailant.
Page 15 of 17
FACILITY EMERGENCY PLAN
DOWNTOWN CENTER
OFFICE PERSONNEL
In keeping with effective emergency planning, office personnel, upon becoming aware of the shooting in the
building, should call “911” and notify other staff and faculty by calling or texting. A paging system which can be
used to make the announcement is located inside room 123. Once you get in room 123, lock the door behind you.
Report the location of the assailant to “3200” if you can.
In response to a report of a shooting from a classroom or other area of the Center, if it is not safe to leave the area,
everyone in the office should duck and cover onto the floor, behind protective objects or into side rooms. Make
required emergency telephone calls to the police from this position. It is crucial that telephone calls be limited to
emergency calls only.
Note: Phone calls, other than for emergency purposes, should be made only after the police have cleared a phone
line for that purpose. A phone call to friends or family will bring onlookers, bystanders or concerned loved ones to
the Center, interfering with the operation of emergency personnel and unnecessarily placing more people in
danger. It is not safe for them to come to the location of a shooting.
CALLING "911"
When you call "911” identify your exact location. Remain calm and answer the operator's questions. Police
dispatchers are trained to obtain the necessary and required information for a proper emergency response. As the
police are being dispatched, answer the questions asked of you by the operator or police dispatcher. Although you
are not expected to know all of the answers, answer them to the best of your ability.
Although you may think the questioning is wasting valuable time, the information you provide will enable phone
personnel to dispatch officers and other emergency personnel safely and effectively. While you are being
questioned, emergency personnel have been dispatched and are on the way.
You will be asked questions such as:
•
•
•
•
•
•
•
•
What exactly is happening and how do you know? Is it still happening now?
Where is the suspect now? What was his/her last known direction? Is the suspect still in the Center or on the
Center’s premises?
Is anyone injured? Are there wounded and how many?
Where did it happen? What's the specific location of occurrence?
What weapons were used if you know? Knowing the number and types of weapons will assist the police
in their response. Describe the weapon(s) or other dangerous object(s) if possible, and any visible
ammunition:
Were any shots fired? Describe the sound and the number of shots fired.
Do you know who the suspect(s) is? If yes, identify him/her/them, and provide any background
knowledge you may have.
Stay on the phone only if it is safe to do so.
Page 16 of 17
FACILITY EMERGENCY PLAN
DOWNTOWN CENTER
MAPS
 SEE ATTACHED
Page 17 of 17