General conditions of sale and delivery
General
Inside Delivery
Kreon Inc. requires a 50% deposit & signature of approval to process your order or reserve items
Unless specifically requested by the purchaser, all truck deliveries are dock side. Additional inside
in current stock and final balance is due before shipment/delivery date unless different stipulated.
delivery services must be specifically requested and are subject to additional charges which vary
Prices quoted are ex-works and do not include installation. If not clearly specified all fixtures will be
according to size and weight of shipment and distance of inside location.
delivered without light bulbs and transformers. Handling, Delivery and/or Shipping from the Kreon
Inc. warehouse to final job site are NOT included in the merchandise value. Special prices quoted are
Installation of lighting fixtures
specific to this project only. Prices may change with changes in quantities and/or specifications.
Buyers are solely responsible for the correct and appropriate professional installation of fixtures
according to local electrical codes. Kreon Inc. will provide installer with comprehensive installation
Acceptance
manuals accordingly.
The confirming sales order and the terms and conditions specified herein constitute the entire
agreement between seller and buyer relating to the purchase of goods on purchase orders submitted
Claims
by the buyer.
Kreon inc. is not responsible for damage or loss suffered in transit or in storage. All merchandise has
Any modification to the confirming sales order must be in writing and signed by both
buyer and seller to be considered valid.
been carefully inspected and packed according to, and frequently beyond, ICC standards. At time
of delivery, customer should examine cartons carefully and note visible damage or shortage on the
Prices
delivery receipts. The consignee must claim any damage or loss at delivery with the carrier. Consignee
All previous price schedules are superseded. Price quotations can be obtained from our New York
is also protected against concealed damages if claim is filed with carrier. Any claims against Kreon
headquarters or from authorized Kreon Inc. representatives. Prices are subject to change without
Inc. for defects on lighting fixtures must be made to Kreon Inc. by the buyer in writing within 5 days of
notice. Quotations are valid for a period of 30 days only. Kreon Inc.’s order confirmations are final
delivery. Failure to make such a claim shall constitute full acceptance of the merchandise and waiver
and binding and any subsequent change is subject to ability to conform. All Kreon Inc. prices are
of all defects, shortages, and errors ascertainable under inspection.
ex-works. Prices do not include lamps, power supplies, installation, shipping costs, special packing,
insurance or any sales, user, excise or similar taxes unless indicated in the purchase order or in this
Returns
catalog.
No merchandise may be returned without Kreon Inc.’s written consent, shipping instructions and
Kreon’s Return Goods Authorization. Unauthorized returns will not be accepted and returned freight-
Terms
collect. Authorized returns will be subject to a 30% restocking charge. In such case as the goods
All payments are to be made on or within the terms granted and specified on each individual invoice.
received are not in the original condition in which they left the factory, an additional charge for
Amounts past due are subject to a finance charge of 1.5% per month. Customer will be charged
restoration to that original condition will be made. Return transportation must be prepaid.
for all costs incurred for collection of overdue invoices which may include attorneys’ fee and legal
expenses. All invoices are payable in U.S. funds.
Kreon Inc terms are 50% deposit, balance due
Warranty
before delivery unless stipulated different. Prepayment deposits are due upon issuance of sales
The merchandise distributed by Kreon Inc. is manufactured in accordance with the highest standards
order and/or invoice. Kreon Inc. may change the General Terms and Conditions of Sale without
of design and manufacturing, and is warranted to be free from defects in material and workmanship
notice to the customer.
for a period of 2 years from date of delivery, under normal use, professional installation and under
conditions for which the product was designed. The warranty will be honored only if the customer
Orders
sends written notification of the defective merchandise to Kreon Inc, together with the original or
All orders must be in writing. No verbal orders will be accepted. Orders are subject to our
photocopy of the original purchase receipt. The customer must not return defective merchandise
acceptance at Kreon Inc. headquarters by our issuance of a formal sales order confirmation and/or
until receipt of Kreon Inc.’s authorization. When shipped to the indicated address, shipping charges
invoice and they are subject to the terms and conditions set forth herein. The Kreon Inc. sales orders
must be fully prepaid. During this warranty period, Kreon Inc. will repair, or at its own option, replace
and/or invoice supersede all prior writings and may not be modified except upon issuance by Kreon
free of charge, such merchandise as shall prove to be defective. Kreon’s repair work only concerns
Inc. of a revised invoice. No orders are binding on Kreon Inc. until issuance of the sales order and/or
work required to correct the reported defects and this warranty covers the work done for Buyer and
invoice. Client is solely responsible for the architectural specifications submitted to Kreon Inc.
other materials furnished in the process of making repairs. This warranty does not apply to damage
resulting from installation errors, accident, alteration, misuse, tampering, negligence or abuse. In no
Order Changes and Cancellations
event shall liability under this warranty exceed the original purchase price of the fixtures. Transformers
Accepted orders cannot be canceled by the customer without prior written consent of Kreon Inc.,
and lamps are covered by their respective manufacture’s warranties and Kreon Inc. accepts no
then only if Kreon Inc. is indemnified for any loss or expenses incurred. All cancellations are subject
responsibility for these components. The foregoing shall constitute Kreon’s sole warranty and
to a cancellation charge of 30%. Partial or full down payments on orders are not refundable. Special
exclusive remedy of customer. These warranties are in lieu of all other warranties express or implied
order merchandise like built to order profiles are not subject to change or cancellation under any
including without limitation-implied warranties of merchantability or fitness. Kreon Inc. disclaims all
circumstances.
liability for consequential damages. All other warranties are hereby excluded. This warranty may be
altered only if authorized in writing by Kreon Inc.
Shipments
The method of shipment and carrier is at Kreon Inc.’s discretion unless otherwise notified by the
Design
purchaser, in which case the freight charge will be added to the invoice. Kreon Inc. will endeavor to
The products shown in our catalogue and described in our price list are, and remain, property of
ship all orders in one shipment but we reserve the right to make partial shipments. All delivery dates
Kreon. All dimensions and weights shown are to be considered approximate. Kreon Inc. reserves the
quoted are approximate only. No responsibility is accepted for delays beyond Kreon Inc.’s control.
right to make changes in price, dimensions, design and/or construction without prior notice.
All shipments travel at customer’s risk. Factory responsibility ends upon acceptance by the carrier.
Title and risk then pass the customer and any damage arising in transit should be filed promptly with
the carrier. Claims for shortages or damage in transit must be filed by the consignee with the carrier.
kreon